Latest news with #Real-TimeGovernanceSociety
New Indian Express
20-05-2025
- Business
- New Indian Express
‘Ensure wider adoption of Mana Mitra': Andhra Pradesh Chief Secretary K Vijayanand
VIJAYAWADA: Chief Secretary K Vijayanand has directed officials to ensure wider reach of Mana Mitra services (WhatsApp Governance) and ensure that all government services are delivered through it. He also directed officials to make all necessary arrangements for the formal launch of the Drone Mart web portal by the Chief Minister. Chairing a review meeting on the operations of RTGS (Real-Time Governance Society) at the Command and Control Centre in the Secretariat on Monday, the Chief Secretary discussed the progress of services being offered through WhatsApp Governance platform. Besides directing the officials to take steps for delivering 500 services through Mana Mitra by June 12, he underlined that CM N Chandrababu Naidu envisions a citizen-centric governance model where people no longer need to visit government offices to get their work done. Underscoring the need to take the Mana Mitra platform closer to the public, the Chief Secretary asked the secretariat staff to play a vital role in creating awareness among citizens about its benefits. While addressing Panchayati Raj officials, the Chief Secretary noted some progress in sanitation and waste management in villages, however, he stressed that sanitation standards must be improved significantly.
Hans India
20-05-2025
- Business
- Hans India
Officials told to make all services accessible through Manamitra
Amaravati: Chief Secretary K Vijayanand has directed the officials to strengthen the reach of Manamitra WhatsApp Governance platform and ensure that all government services are delivered through it. He conducted a review of RTGS (Real-Time Governance Society) operations at the Command and Control Centre in the State Secretariat here on Monday. During the review, he inquired about the progress of services being offered through WhatsApp Governance and emphasised the goal of enabling 500 services to be delivered via Manamitra by June 12. He underlined that Chief Minister N Chandrababu Naidu envisions a citizen-centric governance model, where people no longer need to visit government offices or chase officials to get their work done. Instead, all services should be made easily accessible through digital platforms like Manamitra. He stressed the need to take Manamitra deeper into the public domain and said Secretariat staff should play a vital role in creating awareness among citizens about its benefits. The CS also instructed that the data integration process within RTGS be accelerated to meet defined targets, as integrated data would enable more efficient and seamless service delivery across departments with the support of RTGS's technological infrastructure. Addressing Panchayat Raj officials, Vijayanand noted some progress in sanitation and waste management efforts in villages but stressed that sanitation standards must be improved significantly. He reiterated that the government's goal is to ensure visibly clean villages. He also directed officials to make all necessary arrangements for the formal launch of the Drone Mart web portal by the Chief Minister. RTGS CEO Prakhar Jain informed that 325 services are currently being delivered through WhatsApp Governance, with plans to expand this to 400 services by the end of the month. In alignment with the government's vision, the target of 500 services will be achieved by June 12. He added that Blockchain technology is being effectively used to verify downloadable certificates accessed via WhatsApp. So far, 14,269 certificates in the AP Seva platform and 1,240 certificates in Mee Seva have been secured using Blockchain. He also noted that older certificates will soon be verifiable using the same technology. The Data Lake infrastructure is also nearing completion, he said. Panchayat Raj Department Principal Secretary Shashi Bhushan, Director Krishna Teja, APSRTC Managing Director Dwaraka Tirumala Rao, Civil Supplies Department Secretary Saurabh Gaur, and other senior officials also attended.
The Hindu
14-05-2025
- Politics
- The Hindu
Malawi delegation visits RTGS in Vijayawada
A delegation from the southeast African nation of Malawi visited the Central Command and Control Room of the Real-Time Governance Society (RTGS), on Wednesday. Representatives from the Malawi National Water Resources Authority came to study the effective policies adopted by Andhra Pradesh in water resource monitoring. As part of their visit, the delegation toured the RTGS facility. RTGS CEO Prakhar Jain explained the functioning of the organisation. He detailed the technological services provided by the organisation to ensure seamless implementation of government programmes and schemes to the public. RTGS serves as a bridge between the government and the people, he said. He also explained how public grievances received through the grievance redressal platform are being resolved. Dwight Kambuku, CEO of the Malawi National Water Resources Authority, praised the operations of RTGS, calling it exemplary. He remarked that such a technologically advanced system, established to provide better services to the public, is a model for all. RTGS Deputy CEO M. Madhuri and others also participated in the programme.
New Indian Express
08-05-2025
- Business
- New Indian Express
Swiss delegation hails Andhra's RTGS as an excellent model
VIJAYAWADA: The Real-Time Governance Society (RTGS) established by the Government of Andhra Pradesh is an excellent model, and such systems are greatly needed, said Swiss Ambassador Maya Tissafi. On Wednesday, the Swiss Ambassador and her delegation visited the RTGS facility at the Secretariat. On the occasion, RTGS Chief Executive Officer Prakhar Jain welcomed the delegation, and explained the functioning of the RTGS. The RTGS was developed from the innovative ideas of Chief Minister N Chandrababu Naidu with an objective of providing better services to the public. Acting as a bridge between the government and the people, the system ensures that government benefits reach citizens without any obstacles, he said. The RTGS provides technological support for departments to effectively implement government schemes, and deliver instant services to the public. Currently, the government is offering services through WhatsApp Governance under 'Mana Mitra' enabling citizens to access services without having to visit government offices. Around 290 services are currently available through WhatsApp Governance, with a target to expand it to provide 1,000 services in the future. Citizens can also submit applications through this platform, he highlighted. Maya Tissafi lauded the AP government's approach in using technology to improve governance and public service delivery. She said centralised monitoring systems like RTGS are crucial for governments.
The Hindu
07-05-2025
- Business
- The Hindu
Swiss delegation visits RTGS centre
Swiss Ambassador Maya Tissafi on Wednesday (May 7) said the Real-Time Governance Society (RTGS) established by the Government of Andhra Pradesh is an excellent model and governments greatly need such systems. The Swiss Ambassador and her delegation was visiting the RTGS facility at the Secretariat. On the occasion, Chief Executive Officer of RTGS Prakhar Jain explained the functioning of the RTGS system. It was developed from the innovative ideas of Chief Minister N. Chandrababu Naidu with the objective of providing better services to the public. The system acts as a bridge between the government and the people and ensures that government benefits reach citizens without any obstacles, he said. Mr. Jain highlighted that RTGS provides technological support for departments to effectively implement government schemes and deliver instant services to the public. Currently, the government is offering services through WhatsApp Governance under the name 'Mana Mitra', enabling citizens to access services on WhatsApp without having to visit government offices. Around 290 different services are currently available through WhatsApp Governance, with a target to expand to 1,000 services in the future. Citizens can also submit applications through this platform, he said. Ms. Maya Tissafi praised A.P. government's approach in using technology to improve governance and public service delivery. She said centralised monitoring systems such as RTGS are crucial for governments and expressed her happiness that Andhra Pradesh is serving as a model for other Indian States.
