Latest news with #RiverbedPlatform
Techday NZ
28-05-2025
- Business
- Techday NZ
Riverbed appoints Crighton to lead sales across Asia-Pacific
Riverbed has appointed Paul Crighton as Vice President Sales for Asia-Pacific and Japan as the company seeks to increase its presence for AI-powered observability and performance solutions in the region. Paul Crighton joins Riverbed with over 25 years of experience in sales leadership across the technology sector, having previously held senior roles at Barracuda, NetApp, Blackberry, PGi, Symantec, and Intel Security/McAfee. In his new role as Vice President Sales for Asia-Pacific and Japan, Crighton will oversee Riverbed's sales strategy and day-to-day operations within the region. He will report to Kris Luhrsen, Chief Revenue Officer at Riverbed. Kris Luhrsen said, "I'm delighted to welcome Paul to Riverbed as Vice President Sales for the APJ region. As an inspirational, people-centric leader, Paul has a proven track record in leading sales organisations, navigating complex markets, and forging strong customer and partners relationship across APJ. As Riverbed continues to invest in its AI-powered Platform and solutions, Paul will be instrumental in leading the APJ team to help our customers further leverage the Platform and Riverbed AI capabilities at scale, delivering significant business outcomes and ROI." Crighton expressed enthusiasm about his new position, stating, "I'm thrilled to be joining Riverbed at this really exciting time in the company's journey, delivering next-generation AIOps and observability solutions for our customers, as they look to streamline and improve their IT operations, and deliver exceptional digital experiences. The innovation agenda demonstrates the value customers are seeing in the Riverbed Platform. I look forward to working with our experienced team to execute on Riverbed's vision, drive value for our customers, and further extend the company's growth and market share in the region." The appointment comes as Riverbed expands its platform with new features designed to assist enterprises in managing complex hybrid environments. These additions include AIOps, data observability, and acceleration solutions. In April, Riverbed announced a significant extension of its platform, introducing AI-powered observability offerings that integrate Riverbed Generative, Predictive and Agentic AI, as well as enhanced data observability modules. The new modules support unified communications applications, network packet analysis, and compatibility with Intel Thunderbolt and Wi-Fi connected devices. Recent product launches from Riverbed include NPM+, which offers visibility into cloud, remote work, and zero trust architectures, Aternity Mobile for digital experience management of enterprise-owned mobile devices, Riverbed IQ Ops, Riverbed Unified Agent, and Aternity Intelligent Service Desk. This month, Riverbed introduced new and upgraded acceleration solutions aimed at increasing enterprise network performance, security, and IT adaptability. Notable advancements include RiOS 10, Riverbed's acceleration software for cloud, data centres, and edge environments; the SteelHead 90 series for improved resilient networking; and Riverbed Flex, a new subscription-based consumption model. Riverbed's focus is on using AI automation to help organisations identify and resolve IT issues, backed by over two decades of experience in data collection, AI, and machine learning. Its open, AI-powered platform supports a range of digital experience and IT efficiency improvements for customers operating in complex digital environments.
TECHx
09-04-2025
- Business
- TECHx
Riverbed Platform Expands with New AI Observability Tools
Riverbed Platform Expands with New AI Observability Tools Riverbed has announced a major expansion of the Riverbed Platform. The update introduces new AI-powered features and data observability modules, offering deeper visibility and faster problem resolution for enterprise IT teams. The expanded platform now integrates Riverbed Generative, Predictive, and Agentic AI to simplify operations and improve IT performance. These capabilities aim to move teams from reactive troubleshooting to predictive management, helping businesses avoid disruptions and optimize user experience. According to Dave Donatelli, CEO of Riverbed, 'Customers want to consolidate observability tools, deploy AI that delivers ROI, and feed their enterprise data repositories. That's exactly what Riverbed delivers.' The company reported a 102% growth in observability bookings in Q1 2025, signaling strong demand. Riverbed IQ Assist™, part of the update, uses Generative AI to deliver quick, contextual insights without complex prompts. It integrates with tools like ServiceNow, offering real-time root cause analysis and remediation suggestions. Meanwhile, Riverbed Predictive AI is built into Riverbed IQ Ops™. It monitors real-time and historical telemetry to detect issues before they impact users. This feature helps IT teams reduce costs and avoid outages. Riverbed Agentic AI introduces drag-and-drop automation, requiring no coding. IT teams can deploy intelligent agents in custom workflows, increasing efficiency while maintaining control. Additionally, Riverbed launched new data collection modules to reduce IT blind spots. These include: A Unified Communications module for platforms like Microsoft Teams, Zoom, and WebEx. It provides real-time insights and predictive analytics to reduce help desk tickets. An NPM+ Packet Capture Module, which enables advanced diagnostics across Windows, macOS, and Linux. This is the only endpoint solution designed for Zero Trust environments. Aternity for Intel® Thunderbolt™ and Wi-Fi, powered by Intel® Connectivity Analytics SDK. This offers visibility into devices and peripherals, helping IT teams maintain performance across the Intel ecosystem. Riverbed also enhanced its Aternity solution. New features support cloud-native applications and virtual desktop infrastructure. The Kubernetes Operator accelerates deployment by up to 300%, while VDI Intelligence adds support for platforms like Citrix, IGEL, ChromeOS, Omnissa, and Azure Virtual Desktop. Earlier this year, Riverbed introduced Smart OTel™, a new approach to OpenTelemetry. Unlike other solutions that overload teams with raw data, Smart OTel filters and exports only high-value data streams. It also converts third-party data into OTel-compliant insights and processes it with Riverbed AI before export. The Riverbed Platform, launched in 2024, offers a unified alternative to fragmented monitoring tools. It delivers full-stack observability across apps, networks, endpoints, cloud, and Zero Trust environments. Powered by the Riverbed Data Store and IQ Ops, it helps enterprises automate tasks, speed up resolution, and improve digital experiences. With this expansion, Riverbed reinforces its commitment to helping businesses modernize IT operations through AI and smarter observability.
Channel Post MEA
08-04-2025
- Business
- Channel Post MEA
Riverbed Expands AIOps Tools
Riverbed has announced a major expansion of the Riverbed Platform—delivering a bold set of AI-powered observability solutions that bring together Riverbed Generative, Predictive and Agentic AI, along with innovative data observability modules for unified communications applications, network packets and Intel Thunderbolt and Wi-Fi connected devices. 'Customers want to consolidate observability tools, deploy AI that delivers ROI, and feed their enterprise data repositories,' said Dave Donatelli, CEO of Riverbed. 'That's exactly what Riverbed delivers—and our customers rewarded Riverbed with 102% observability bookings growth in Q1 2025. Our platform enables Riverbed to deliver rapid innovation, as showcased in today's broad slate of new announcements.' Expanded AI Capabilities with Riverbed Generative, Predictive and Agentic AI Riverbed customers are running over 64 million Riverbed AI remediations annually and seeing impressive ROI. At the core of today's announcement is Riverbed's expanded AI capabilities that make it easier to manage AIOps and go from reactive to predictive IT operations. Riverbed IQ Assist , revolutionizes AIOps with Generative AI that delivers instant, context-rich insights—with no long chatbot threads or tedious prompts required. IQ Assist surfaces root cause graphically and suggests remediations, empowering IT teams with real answers, right when they need them. IQ Assist integrates with ITSM platforms like ServiceNow, and supports an expanding library of GenAI use cases—or customers can build their own. , revolutionizes AIOps with Generative AI that delivers instant, context-rich insights—with no long chatbot threads or tedious prompts required. IQ Assist surfaces root cause graphically and suggests remediations, empowering IT teams with real answers, right when they need them. IQ Assist integrates with ITSM platforms like ServiceNow, and supports an expanding library of GenAI use cases—or customers can build their own. Riverbed Predictive AI , seamlessly integrated into Riverbed IQ Ops, harnesses real-time and historical telemetry to spot trouble before it strikes. From detecting resource strain to flagging latency spikes, it acts as an early warning system—empowering IT to prevent disruptions, cut costs, and deliver a smoother, more reliable digital experience. , seamlessly integrated into Riverbed IQ Ops, harnesses real-time and historical telemetry to spot trouble before it strikes. From detecting resource strain to flagging latency spikes, it acts as an early warning system—empowering IT to prevent disruptions, cut costs, and deliver a smoother, more reliable digital experience. Riverbed Agentic AI puts powerful, customizable automation in the hands of IT—no coding required. Fueled by the Riverbed Data Store, this breakthrough solution lets teams drag-and-drop intelligent, task-specific AI agents into workflows they control. Orchestrated through Riverbed IQ Ops, Agentic AI seamlessly blends human oversight with machine efficiency. 'We're excited about Riverbed's continued investment in AIOps for Observability, and new innovations and AI capabilities that are now available on the Riverbed Platform,' says Zeno Tadjine, ICT support officer at The Princess Alexandra Hospital NHS Trust. 'We recently started using Riverbed's generative AI solution IQ Assist at the service desk level for troubleshooting, and it's a great tool to have. IQ Assist serves up insights and recommendations that enables us to resolve issues faster, optimize more workflows and automate AI remediations. In partnership with Riverbed, The Princess Alexandra Hospital NHS Trust is leveraging AIOps to improve IT Service Desk efficiency and clinician productivity, which results in additional time and resources we can allocate towards delivering even better patient care. Riverbed's IQ Assist will definitely help us enhance user satisfaction.' New Data Collection Modules to Eliminate IT Visibility Blind Spots Technology-driven blind spots remain one of the biggest challenges facing enterprise IT. Riverbed is closing those gaps with the launch of three powerful new data collection modules—now available through the Riverbed Unified Agent—providing IT teams with deeper visibility, actionable insights, and the ability to proactively resolve issues before they disrupt the business. Unified Communications (UC) Module —with video calls accounting for nearly 30% of employee time, UC performance has never been more critical. Yet, UC-related issues remain a leading source of help desk tickets. The Riverbed UC Module delivers real-time analytics and visibility into platforms like Microsoft Teams, Zoom, and WebEx. When paired with Riverbed IQ Ops, IT teams can shift from reactive to predictive—solving UC issues before they impact user experience. —with video calls accounting for nearly 30% of employee time, UC performance has never been more critical. Yet, UC-related issues remain a leading source of help desk tickets. The Riverbed UC Module delivers real-time analytics and visibility into platforms like Microsoft Teams, Zoom, and WebEx. When paired with Riverbed IQ Ops, IT teams can shift from reactive to predictive—solving UC issues before they impact user experience. NPM+ Packet Capture Module brings advanced network diagnostics to the endpoint, supporting packet capture on Windows, macOS, and Linux systems—even for data outside the corporate network. As the only packet capture solution designed for Zero Trust environments, the solution seamlessly integrates with IQ Ops to automate troubleshooting and remediation. brings advanced network diagnostics to the endpoint, supporting packet capture on Windows, macOS, and Linux systems—even for data outside the corporate network. As the only packet capture solution designed for Zero Trust environments, the solution seamlessly integrates with IQ Ops to automate troubleshooting and remediation. Aternity for Intel® Thunderbolt and Wi-Fi, an industry first, includes Aternity's digital experience analytics and is powered by the Intel® Connectivity Analytics SDK that provides below-the-OS telemetry for devices with Intel Thunderbolt and Wi-Fi technologies. Enterprises can now gain visibility across the entire Intel connected ecosystem—including peripherals, docks, and monitors—to ensure seamless end-user experiences. Riverbed is also unveiling enhancements for Aternity, to support cloud-native environments and virtual desktop infrastructures. Kubernetes Operator automates observability for cloud microservices applications, accelerating deployment by up to 300% while freeing IT teams to focus on performance optimization and system reliability. Aternity VDI Intelligence provides expanded support and insights for virtual environments including real-time and multi-session VDI visibility, improving the user experience and enabling proactive optimization. The VDI observability solution includes expanded platform integration including with Citrix, IGEL, ChromeOS, VMware, Omnissa, and Azure Virtual Desktop. Smart OTelTM: Precision Observability to Support Enterprise Data and AI Needs Today's announcements follow the release of Riverbed Smart OTelTM, an innovate new approach to OpenTelemetry that helps IT teams better support enterprise data and AI projects. While other OTel enabled products dump massive streams of raw telemetry that's hard to manage, Smart OTel leverages the Riverbed Data Store platform-wide collection to surface the precise data required, and exports that data to any standard OTel collector. Smart OTel also allows customers to convert third-party data into OTel compliant insights, and leverages Riverbed AI automations to further process the data prior to exporting, adding even more precision filtering, all as part of Riverbed IQ Ops. Riverbed Platform Architecture Provides Unique Value to Enterprise Customers Launched in 2024, the Riverbed Platform delivers a powerful alternative to fragmented point tools by unifying observability across enterprise IT into an open AI-powered architecture. It provides full-stack, full-fidelity visibility across every layer of the digital enterprise—including applications, networks, endpoint devices, digital employee experience (DEX), public cloud, zero trust, and mobile environments—far beyond the narrow scope of typical monitoring solutions. At the core of the platform is the patented Riverbed Data Store, designed to intelligently collect, correlate, and surface only the most relevant data. This precision not only reduces noise but also integrates with third-party tools to deliver a holistic view across complex ecosystems. Powering this intelligence is Riverbed IQ Ops which applies advanced AI—including Generative, Predictive, Agentic, and Causal capabilities—to automate tasks, accelerate resolution, and prevent issues before they impact users. Complementing this is Riverbed's innovative Smart OTel approach, which enhances OpenTelemetry by exporting only high-value, targeted data streams—enabling enterprise-grade observability data to fuel critical projects. 'Organizations today require AI-powered observability solutions that deliver full-fidelity data and streamline the process to extract valuable insights,' said Bob Laliberte, Principal Analyst at theCUBE Research. 'With this launch, Riverbed demonstrates its ability to execute, rapidly developing and integrating comprehensive AI observability technologies into its innovative and open platform. The Riverbed Platform is well-suited to enable enterprises to consolidate IT tools, manage complex IT environments, drive significant ROI and improve business outcomes.' 0 0
TECHx
08-02-2025
- Business
- TECHx
Riverbed Launches Smart OTel for Faster, Actionable IT Insights - TECHx Media Riverbed Launches Smart OTel for Faster, Actionable IT Insights
Riverbed Launches Smart OTel for Faster, Actionable IT Insights Riverbed announced the general availability of Riverbed Smart OTel™ (OpenTelemetry), a transformative solution designed to deliver timely, actionable data to IT teams, enabling faster decision-making and improved insights. Integrated into the Riverbed Platform, Smart OTel enhances the capabilities of Riverbed Aternity and Network Observability solutions, as well as third-party applications. In today's IT landscape, teams are overwhelmed with fragmented data, vendor-specific dashboards, and an influx of alerts. Despite the abundance of visibility, critical insights often remain buried. IT teams using traditional OpenTelemetry (OTel) are forced to build custom dashboards to consolidate data sources. However, what IT really needs is a solution that surfaces relevant data instantly for quicker, more effective action. Unlike conventional OpenTelemetry solutions, Smart OTel utilizes platform-level data collection to enhance analytics, automation, and troubleshooting. When an event or alert is triggered, Riverbed's patented Data Store surfaces only the pertinent data required for the specific event or business use case, then exports it to any standard OTel collector. By incorporating Riverbed AI and AI-driven automations, Smart OTel adds precision filtering and decision-making capabilities before data export. Additionally, the solution enables IT teams to ingest, process, and export third-party data via OTel, providing unprecedented flexibility and control in IT operations. Richard Tworek, CTO at Riverbed, emphasized the need for smarter telemetry: 'Customers are tired of sifting through massive data streams of raw telemetry to identify issues. With Smart OTel, Riverbed delivers precisely the right data at the right time, leveraging AI, automation, and the OTel standard to empower IT teams to resolve business-critical issues fast.' Smart OTel is now available as a feature within Riverbed IQ and is part of the Riverbed Platform, which launched in May 2024 as an open, AI-powered platform designed to optimize digital experiences and streamline IT operations. The Riverbed Platform includes several innovative products introduced last year, such as NPM+ (visibility into cloud, remote work, and zero-trust architectures), Aternity Mobile (industry-first DEX for enterprise-owned mobile devices), Riverbed IQ 2.0, Riverbed Unified Agent, and Aternity Intelligent Service Desk. Enterprises are already experiencing significant benefits from Riverbed's AIOps for Observability solutions, including millions of dollars in software license savings, reduced IT ticket volume by over 30%, a 86% reduction in false alerts, and improved user experience for thousands of employees.
