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Time of India

PMC's e-office system adoption remains slow, only 15 of 60 depts use it

1 2 Pune: The Pune Municipal Corporation (PMC)'s e-office system, launched to digitise file management and speed up work, is moving at a snail's pace with only 20% of the 60 departments adopting it since its launch in Jan 2023. Activists have blamed the delay on civic officials' lethargy, suggesting that they resisted transparency that the system offered. Only 15 out of 60 departments and sub-departments have started using the online system, despite PMC investing around Rs 50 lakh. The system was supposed to be implemented by June 20. PMC officials said the e-office system was adopted to streamline workflows, cut paperwork and boost decision-making speed. "It enables digital documentation, approval tracking and inter-departmental collaboration, aiming to increase efficiency and transparency in municipal administration," an official said. The official said the administration was speeding up the implementation. "Training at the head of department levels are being given to clarify doubts and ease the system's implementation," the official said. PMC commissioner Naval Kishore Ram has ordered its expansion across all departments and ward offices, saying, "The system should start across the departments. by Taboola by Taboola Sponsored Links Sponsored Links Promoted Links Promoted Links You May Like USDJPY đang đi lên không? IC Markets Đăng ký Undo It should also be implemented at the ward offices." A senior civic official said PMC has initiated steps to incorporate e-sign technology, allowing officials to digitally sign and approve documents securely. "This will further enhance document management by eliminating the need for physical signatures, accelerating approvals and fostering paperless governance," the official said. The activists said civic officials were deliberately going slow on the system's implementation. "Some civic officials have vested interests in delaying the works. If the system starts tracking their work, they will be held accountable for any delays," Sanjay Shitole of Pune City Eye, a citizens' group, said. "If an automated system is introduced, citizens will not need to visit the civic office every now and then for tracking their works. The civic staff members, who misuse their discretionary powers, were reluctant to use it," said Santosh Deshmukh, a resident of Shivajinagar. BIG FUTURE PLANS TO EASE WORKING PMC plans to implement SPARROW (Smart Performance Appraisal Report Recording Online Window), a digital system for employee performance appraisals, ensuring timely and transparent evaluations within the civic body The civic administration has also rolled out the SAP-ERP system, which brings together financial management, procurement, inventory tracking and document management on single platform This system streamlines vendor payments, budget control and asset tracking, boosting efficiency across departments Follow more information on Air India plane crash in Ahmedabad here . Get real-time live updates on rescue operations and check full list of passengers onboard AI 171 .