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Smart billing app delivers up to USD $4 million in savings
Smart billing app delivers up to USD $4 million in savings

Techday NZ

time7 days ago

  • Business
  • Techday NZ

Smart billing app delivers up to USD $4 million in savings

Celonis and the Good Quarter Company have co-developed a smart billing application designed to help utility companies improve operational efficiency and customer satisfaction in their meter-to-cash processes. The application, named the Celonis Utilities Smart Billing app, aims to optimise the sequence of steps from meter readings through to cash collection, a workflow central to the effective delivery of utility services. Utility companies have long faced challenges in the meter-to-cash cycle, including issues such as inaccurate meter readings or malfunctioning meters, data entry errors, inconsistencies in bill generation caused by fragmented systems, and ineffective payment collection. These problems can result in revenue loss, unstable cash flow, and dissatisfaction among customers. Israel Expósito, Industry Principal, Telecommunications & Utilities at Celonis, said: "The Utilities Smart Billing app empowers utilities to transform their billing operations and enables them to move from reactive issue management to proactive, data-led performance improvement." The app brings a process intelligence layer to utilities' existing infrastructure, integrating with enterprise solutions such as SAP ECC and S/4HANA Utilities. This integration allows companies to retain their current systems while benefitting from new data-driven insights and operational enhancements. Ashwin Santhanam, Founder of The Good Quarter Company, commented: "By bringing Celonis Process Intelligence to the meter-to-cash cycle, we were able to build a solution that provides real-time process visibility and business context necessary for long-term business transformation and process excellence." The main objectives of the app include reducing the risk of errors by improving invoice accuracy, reading precision, and detecting previously unbilled revenue. It addresses issues such as late or forgotten meter reads, incomplete invoices or payments, and reliance on estimates instead of actual data. The result is improved risk mitigation and revenue capture. To optimise working capital, the app is designed to accelerate cash flow by issuing invoices in a timely manner and increasing the proportion of on-time payments. It does this by concentrating on the problems of delayed invoices and overdue payments. Operational costs are tackled by increasing the rate of successful, accurate meter readings on the first attempt and decreasing the need for manual interventions. The software achieves this through improved routing and prioritisation of meter-read tasks, more effective handling of exceptions, and minimisation of rework and cancellations. Among the app's features is the Billing Timeliness Tracker, which helps ensure invoices are sent promptly by monitoring and seeking to optimise billing cycle times. The Meter Read Performance Analyser evaluates meter reading accuracy and timeliness to identify problematic areas or meters. An Invoice Volume Forecaster utilises historic usage trends to project future invoice volumes, aiding utilities in resource planning. The Executive Dashboard provides management with a high-level overview of meter-to-cash metrics for rapid issue identification and decision-making. The Leading Indicator Alert System detects early warning signs of potential problems within the meter-to-cash workflow, such as a rise in read failures or delays in billing, allowing companies to intervene before issues escalate. The Performance Benchmarking Tool compares current results with targets and industry standards, helping companies spot areas needing improvement. Utility organisations using the app have reported immediate benefits. A North American utility with several billion USD in revenue experienced significant meter-to-cash challenges following a period of rapid growth. Upon deploying the app, the company gained real-time process visibility and was able to implement targeted improvements. The application identified costly unresolved exceptions that were responsible for invoice delays and offered insights to streamline exception handling, leading to a substantial reduction in manual meter rereads and associated truck rolls. The deployment delivered measurable gains, including identification of USD $1.5 million in savings related to truck rolls within four to six weeks, and between USD $3 million and USD $4 million in savings across the entire meter-to-cash process. Additional advantages included a reduction in manual work, a more rapid meter-to-cash cycle due to proactive monitoring, and support for a more data-driven approach to business operations. The Celonis Utilities Smart Billing app is part of the Celonis Platform Apps Program, which provides companies with solutions developed by ecosystem partners on the Celonis Process Intelligence Platform.

Syntax Introduces FreeMigration+ to Accelerate SAP ECC Moves to SAP S/4HANA Cloud Français
Syntax Introduces FreeMigration+ to Accelerate SAP ECC Moves to SAP S/4HANA Cloud Français

Cision Canada

time06-05-2025

  • Business
  • Cision Canada

Syntax Introduces FreeMigration+ to Accelerate SAP ECC Moves to SAP S/4HANA Cloud Français

Zero-cost, low-risk migration with AI-enabled path to SAP ERP clean core, empowering organizations to unlock the full potential of the cloud faster MONTREAL, May 6, 2025 /CNW/ -- Syntax Systems, a leading global technology solutions and services provider for cloud application implementation and management, today announced the introduction of Syntax FreeMigration+—a powerful new offer for businesses using SAP ECC that haven't yet made the move to SAP S/4HANA ® Cloud Private Edition. Syntax FreeMigration+ offers a zero-cost, low-risk migration path to the cloud through a combination of Syntax advisory and AI-enabled implementation services. "As organizations face growing pressure to modernize amid resource constraints, Syntax FreeMigration+ provides a unique opportunity to move fast, move smart, and stay ahead," said Luc Dubois, regional CEO, Americas SAP Professional Services at Syntax. "With our zero-cost technical implementation and AI-led delivery, we not only help streamline the transition to SAP S/4HANA Cloud but also cut total migration costs. This unlocks valuable resources that can be reinvested in process optimization, automation, and AI initiatives that are now table stakes for staying competitive." Zero-Cost Migration to the Cloud With mainstream maintenance for SAP ECC ending in 2027, the push to migrate to SAP S/4HANA Cloud is growing, but concerns over costs, complexity, and limited expertise can hinder progress on these initiatives. Syntax FreeMigration+ brings together core components of Syntax Compass for SAP S/4HANA Cloud —proven migration methodologies, services, and solutions—to significantly help reduce the costs and risks of legacy ERP migrations. From planning and preparation to implementation and support, Syntax FreeMigration+ spans the SAP S/4HANA Cloud lifecycle, enabling successful business transformation. Additionally, AI-led delivery powered by Syntax GenAI solutions—including Syntax AI CodeGenie for efficient custom code documentation—is integrated throughout the migration process to enable faster and more cost-effective migrations. Syntax FreeMigration+ offers the following: Advisory Services: Syntax Power of Next Advisory Services uses a proven methodology to guide business transformation on SAP S/4HANA Cloud, from the initial assessment and planning to developing a tailored migration strategy through RISE with SAP. AI Clean Core Accelerator: Free subscription to Syntax AI CodeGenie helps customers accelerate their SAP S/4HANA Cloud migration and meet clean core prerequisites. Implementation Services: Syntax experts deliver a complete Brownfield conversion from SAP ECC or SAP S/4HANA on-premises to SAP S/4HANA Cloud Private Edition, ensuring a smooth transition with minimal downtime and operational disruption. Learn more about the offer at Syntax FreeMigration+ or visit Syntax's booth #312 at this year's SAP Sapphire & ASUG Annual Conference Orlando, May 19-21, 2025. About Syntax Syntax provides comprehensive technology solutions and trusted professional, advisory, and application management services to power businesses' mission-critical applications in the cloud. With 50 years of experience and 900+ customers around the world, Syntax has deep expertise in implementing and managing multi-ERP deployments in secure private, public, hybrid, or multi-cloud environments. Syntax partners with SAP, Oracle, AWS, Microsoft, and other global technology leaders to ensure customers' applications are seamless, secure, and at the forefront of enterprise technology innovation. Learn more about Syntax at

Zuora Joins SAP PartnerEdge Program as a Build Partner
Zuora Joins SAP PartnerEdge Program as a Build Partner

Business Wire

time01-05-2025

  • Business
  • Business Wire

Zuora Joins SAP PartnerEdge Program as a Build Partner

REDWOOD CITY, Calif.--(BUSINESS WIRE)-- Zuora, Inc., a leading monetization platform for modern business, today announced that it has joined the SAP ® PartnerEdge ® program as a Build Partner. The SAP Integration and Certification Center (SAP ICC) has certified that Zuora connects with S/4HANA ® Cloud Public Edition, S/4HANA Cloud Private Edition and SAP ECC, reducing manual processes and time to go live while improving data accuracy. The Zuora Connector for SAP Solutions posts journal entries from Zuora Billing and Zuora Revenue to SAP efficiently, reliably and securely. With accurate, auditable data flow for any monetization model, companies on Zuora can accelerate time to market, while ensuring alignment with financial operations and SAP solutions. 'As companies move to the cloud with increasingly complex needs, the Zuora Connector for SAP Solutions provides robust integration with no-code configuration, increased accuracy and faster deployment,' said Daniel Enekes, Vice President, Strategic Partnerships and M&A at Zuora. 'Zuora's partnership with SAP further optimizes the order-to-cash process, helping companies scale across new monetization models, regions and systems.' The Zuora Connector for SAP Solutions enables companies to: Simplify and accelerate deployment: Connect with SAP solutions using no-code configuration and eliminate complex custom integration hurdles Improve financial data accuracy and close the books fast: Expedite month-end close with seamless journal entry transfer for SAP S/4HANA Cloud Public Edition, SAP S/4HANA Cloud Private Edition and SAP ECC Support business growth with a scalable connector: Designed to handle increasing volumes of data and users, making it adaptable to business growth Zuora is available on SAP Store, the online marketplace for solutions from SAP and its partners. SAP Store provides customers access to more than 1,800 innovative solutions from SAP and partners that complement and extend SAP applications. The SAP PartnerEdge program provides the enablement tools, benefits and support to facilitate building high-quality, disruptive applications focused on specific business needs – quickly and cost-effectively. About Zuora, Inc. Zuora provides a leading monetization platform to build, run and grow a modern business through a dynamic mix of usage-based models, subscription bundles and everything in between. From pricing and packaging, to billing, payments and revenue recognition, Zuora's flexible, modular software solutions are designed to help companies evolve and scale monetization with demand. More than 1,000 customers around the world, including BMC Software, Box, Caterpillar, General Motors, The New York Times, Schneider Electric and Zoom use Zuora's unique combination of technology and expertise to transform their financial operations and how they go to market. Zuora is headquartered in Silicon Valley with offices in the Americas, EMEA and APAC. To learn more, please visit Forward-Looking Statements This press release may be deemed to contain forward-looking statements. Words such as 'plan,' 'expect' and 'will' and variations of such words and similar expressions are intended to identify forward-looking statements. Such forward-looking statements involve risks and uncertainties. There are a significant number of factors that could cause actual results to differ materially from statements made in this press release. © 2025 Zuora, Inc. All Rights Reserved. Third party trademarks mentioned above are owned by their respective companies. Nothing in this press release should be construed to the contrary, or as an approval, endorsement or sponsorship by any third parties of Zuora, Inc. or any aspect of this press release. SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP SE in Germany and other countries. Please see for additional trademark information and notices. All other product and service names mentioned are the trademarks of their respective companies.

Trusted SAP Partner in Dubai for End-to-End ERP Solutions
Trusted SAP Partner in Dubai for End-to-End ERP Solutions

Time Business News

time25-04-2025

  • Business
  • Time Business News

Trusted SAP Partner in Dubai for End-to-End ERP Solutions

In today's fast-paced digital economy, organizations across the UAE are seeking advanced, scalable, and reliable enterprise solutions to stay competitive and future-ready. For businesses looking to streamline operations, enhance productivity, and gain real-time business insights, SAP ERP solutions stand as a proven choice. However, the true success of SAP implementation lies in choosing the right SAP Partner in Dubai – one that brings industry experience, technological expertise, and a deep understanding of business needs. Whether you are a small business exploring SAP for the first time or a large enterprise migrating from a legacy system, partnering with a trusted SAP Partner in Dubai for end-to-end ERP solutions is crucial. This article explores how selecting the right SAP expert can transform your enterprise operations, ensure successful implementations, and offer sustained support for long-term growth. Dubai's dynamic business environment demands agility, real-time data access, and process automation. SAP ERP helps organizations centralize their data, integrate business functions, and improve overall efficiency. With modules that cover finance, human capital management, supply chain, procurement, sales, and more, SAP provides a 360-degree view of the business. From retail and logistics to construction and manufacturing, SAP ERP caters to nearly every industry. As Dubai continues to expand as a global business hub, digital transformation is no longer optional—it's a strategic priority. That's where a SAP Partner in Dubai expert becomes an essential ally. Not all SAP implementation partners are created equal. The right partner doesn't just deploy software; they become your technology advisor, process optimizer, and transformation enabler. A top-tier SAP Partner offers: Strategic consultation and business process mapping Customized SAP implementation and system configuration Industry-specific SAP best practices Integration with third-party tools and platforms Post-implementation support and training Cloud and on-premise deployment expertise Ongoing optimization, upgrades, and troubleshooting When searching for a SAP Partner in Dubai near me, it's vital to assess their local presence, delivery capability, customer references, and certifications. A reliable SAP partner should offer comprehensive, end-to-end services that cover every stage of your digital transformation journey. Here are the key services that define a trusted partner in Dubai: From initial needs assessment to full-scale deployment, expert implementation ensures your SAP system is configured to meet your specific goals. Whether it's SAP S/4HANA or SAP Business One, proper planning and customization are essential. Transitioning from older systems or from SAP ECC to SAP S/4HANA requires meticulous data migration, minimal downtime, and risk mitigation strategies. A SAP Partner in Dubai in UAE with migration expertise ensures a smooth, seamless transition. Post-deployment support is as critical as implementation. Managed services include system monitoring, performance tuning, security management, and incident resolution—ensuring your business runs smoothly around the clock. With businesses increasingly shifting to the cloud, SAP cloud hosting services ensure secure, scalable, and cost-efficient operations. Whether hosted on AWS, Azure, or SAP's own cloud, reliable hosting guarantees business continuity. Integrating SAP ERP with CRM systems, eCommerce platforms, HR tools, or third-party APIs helps organizations build a connected enterprise. Custom integrations drive efficiency and eliminate silos. Routine support, troubleshooting, bug fixes, and periodic updates ensure your system remains compliant, up-to-date, and efficient. A SAP Partner in Dubai specialist with strong local support is a key differentiator. Ensuring your team is equipped to use the SAP system is vital for success. A trusted partner provides in-depth user training and support during change management to maximize adoption. Dubai's diverse economy includes sectors like real estate, hospitality, logistics, energy, manufacturing, and retail—all of which benefit from ERP-driven automation and insight. An experienced SAP partner aligns ERP functionality with industry-specific needs, delivering value from day one. Inventory management, real-time sales reporting, and customer behavior analytics powered by SAP help retailers boost performance and customer satisfaction. With modules for project planning, budgeting, and vendor management, SAP enables construction companies to track project lifecycles and manage resources effectively. Strict regulatory compliance, patient data handling, and inventory tracking are all enhanced through SAP's advanced ERP modules. From shop floor to top floor, SAP ERP drives lean manufacturing, demand forecasting, supply chain control, and equipment maintenance. SAP helps automotive companies manage their production lines, inventory, suppliers, and distribution channels for optimal performance. In a market filled with options, businesslineglobal stands out as a trusted name when it comes to SAP solutions in Dubai. Their team of certified SAP consultants brings decades of industry experience and technical proficiency, offering tailored ERP strategies that drive measurable ROI. businesslineglobal doesn't just implement systems—they partner with organizations to transform them. Whether you need a greenfield SAP implementation, system optimization, or ongoing SAP AMS support, their client-first approach ensures your business goals remain at the forefront. Local Knowledge & Support : Working with a local partner ensures quick response times, familiarity with regional regulations, and easier on-site collaboration. : Working with a local partner ensures quick response times, familiarity with regional regulations, and easier on-site collaboration. Proven Track Record : A trusted partner brings case studies and real-world examples of success across different sectors. : A trusted partner brings case studies and real-world examples of success across different sectors. Scalable Solutions : As your business grows, your SAP environment should grow with you. The right partner ensures scalability is built into your ERP strategy. : As your business grows, your SAP environment should grow with you. The right partner ensures scalability is built into your ERP strategy. Innovation-Driven Approach : Forward-thinking SAP specialists explore innovations like AI, IoT, and advanced analytics to enhance ERP capabilities. : Forward-thinking SAP specialists explore innovations like AI, IoT, and advanced analytics to enhance ERP capabilities. Security and Compliance: A professional SAP partner ensures your system meets data protection regulations and follows industry-standard security practices. If you're ready to explore SAP ERP for your organization, start by defining your business goals and identifying the gaps in your current processes. Next, evaluate potential partners based on: SAP certifications and partnerships Local experience in Dubai and the UAE Client testimonials and references Scope of services offered Technical support capabilities Then, request a discovery call or consultation to see how their approach aligns with your needs. An experienced partner will take the time to understand your business and propose a roadmap tailored to your goals. Here's a list of end-to-end SAP services offered by reliable partners in Dubai. These services are critical for maximizing the value of your ERP investments: SAP Implementation SAP Migration Services SAP Cloud Hosting SAP Managed Services SAP Training & Support SAP Integration Each of these services addresses specific phases of your ERP lifecycle—from planning to post-go-live support. As the UAE continues its mission toward digital transformation and smart governance, ERP adoption is expected to rise sharply. With more businesses embracing cloud-first strategies and real-time analytics, SAP's offerings are becoming more relevant than ever. Choosing a SAP Partner in Dubai in UAE that evolves with the technology ensures your business remains at the forefront of innovation. With advancements in AI, machine learning, and predictive analytics, the ERP space is rapidly transforming. SAP's roadmap includes intelligent ERP, embedded analytics, and robotic process automation—all of which require a knowledgeable implementation partner to leverage effectively. Selecting the right SAP Partner in Dubai is more than a technical decision—it's a strategic one. Your partner should not only bring technical capability but also understand your industry, your challenges, and your vision for growth. By working with a trusted SAP expert, you gain more than a software system—you gain a long-term transformation ally. Whether you're based in DIFC, JLT, or anywhere in the UAE, a SAP Partner in Dubai near me can help you unlock real business value. With the right expertise, support, and innovation mindset, your SAP ERP journey will pave the way for future-ready operations. TIME BUSINESS NEWS

Learn How STIHL Unifies Sales And Production Planning Across Subsidiaries
Learn How STIHL Unifies Sales And Production Planning Across Subsidiaries

Forbes

time08-04-2025

  • Business
  • Forbes

Learn How STIHL Unifies Sales And Production Planning Across Subsidiaries

With the introduction of new product lines with integrated batteries, STIHL found itself in a new business, selling to end customers. By Karin Fent, Senior Director of Global Customer Success, Digital Supply Chain, SAP Grown from a one-man business into a global leader, STIHL Group develops, manufactures, and distributes power tools for professional forestry and agriculture, garden and landscape maintenance, the construction sector, and private garden owners. The product range is complemented by digital solutions and services. Products are distributed through authorized dealers and STIHL's own online shops – which will be expanded internationally over the next few years – including 43 sales and marketing subsidiaries, about 120 importers, and more than 55,000 servicing dealers in over 160 countries. Founded in 1926 and with headquarters in southern Germany, STIHL has been the world's top-selling chain saw brand since 1971. With a workforce of almost 20,000 employees, the family-owned business generated 5.3 billion euros in revenue in 2023. In the past, STIHL's subsidiaries and production companies relied on their own SAP ERP Central Component (SAP ECC) systems, deployed on premise, with a heterogenous landscape for supply chain planning processes across 35 sales and eight production companies that were tailored to the needs of each subsidiary. 'We lacked an end-to-end, consolidated view and overall transparency to improve decision-making for the company as a whole and not only for one subsidiary,' said Lena Domhan, global process owner for Integrated Planning at STIHL. 'Previously, we spent a lot of time analyzing and verifying data and had no single source of truth. In addition, disconnected planning systems hindered collaboration and coordination between subsidiaries.' With the introduction of new product lines with integrated batteries, STIHL found itself in a new business, selling to end customers. 'This VUCA world required us to react even faster to volatility and changing demand,' explained Axel Erhard, senior vice president, global ONE STIHL program lead. 'To optimize planning, we needed a better overview of the different production and sales companies.' The company established the ONE STIHL program with the goal to consolidate all subsystems across all sales and production companies into one integrated SAP S/4HANA system. Moreover, STIHL aims to bring several solutions into one hybrid ecosystem, such as the SAP Integrated Business Planning for Supply Chain solution (SAP IBP) with the applications for sales and operations and response and supply, the SAP S/4HANA Manufacturing solution for planning and scheduling, and SAP Transportation Management. 'One goal of the ONE STIHL project is to reduce fixed capital and get more transparency on different management levels. SAP IBP with SAP S/4HANA Manufacturing for planning and scheduling play crucial roles in this process, serving as the starting point for planning,' Erhard said. 'We were one of the first customers to introduce SAP IBP in combination with SAP S/4HANA Manufacturing for planning and scheduling and SAP Transportation Management,' explained Fabio Fender, interim global process owner for Integrated Planning at STIHL. 'With real-time integration, our planners can quickly react. For example, when tackling issues on the planning or production side, they immediately see the impact on the distribution side and vice versa. That provides confidence and trust.' Georg Fuchs, director of Integrated Planning and global solution architect, ONE STIHL project, added: 'Order-based planning and real-time integration are the heartbeat of our production. For instance, in Austria, finished goods are produced and then shipped to distribution centers in Germany or the Czech Republic. The order-based planning process in SAP IBP is used to allocate, prioritize, and schedule the delivery of these goods. We are decoupling this from our production plan in SAP S/4HANA Manufacturing for planning and scheduling.' With this synchronized planning approach, STIHL consolidates supply planning, distribution planning, and production planning into one seamless process, enabling a holistic workspace for planners. Detailed scheduling results from SAP S/4HANA Manufacturing for planning and scheduling are visible in SAP IBP in real time, helping to ensure maximum transparency. In addition, the integration of SAP Transportation Management allows for the creation of freight orders to ship STIHL's finished products. 'STIHL's vertically integrated supply chain gives us the potential for end-to-end control,' Erhard said. SAP IBP is live at two production sites in Austria and Switzerland and is used by several planners and others utilizing its reporting capabilities. 'The integration with SAP S/4HANA Manufacturing for planning and scheduling and SAP Transportation Management was the most effective solution to meet our business needs,' Fuchs said. STIHL already recognizes and anticipates a range of immediate and long-term benefits, including: 'We have four to five rollouts ahead of us on our journey. Over the next few years, we will integrate about 43 global subsidiaries into one network planning solution,' Domhan said. In relation to the utilization of artificial intelligence (AI), Erhard said, 'STIHL will invest in AI in the future. That is a clear focus of our owners.' 'We are starting to explore potential opportunities to determine what would benefit us. However, regarding SAP IBP, we are already fit for the future,' Fender concluded. SAP Integrated Business Planning for Supply Chain is the cornerstone of a risk-resilient supply chain. Get a product tour HERE.

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