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More complaints pending with Sebi than it resolved last month, reveals latest SCORES data
More complaints pending with Sebi than it resolved last month, reveals latest SCORES data

Mint

time21-07-2025

  • Business
  • Mint

More complaints pending with Sebi than it resolved last month, reveals latest SCORES data

When investors encounter any problem relating to stock markets or a listed company, they can first approach the entity concerned. Later, when the problem does not get resolved, they can file a complaint with SCORES, which is online grievance redressal platform provided by the capital markets regulator Sebi. The regulator recently shared the latest data with regards to the number of complaints that were resolved and pending at the end of June 2025. The data reveals that there are 5,107 pending complaints in comparison to 4,563 that were pending a month ago. This means an increase of 11.9 percent in the number of complaints filed. Particulars Data Complaints pending on May 31 4,563 Complaints received during June 4,959 Pending on June 30, 2025 5,107 Complaints disposed during June 2025 4,415 Average resolution time (in days) ATR 8 Complaints disposed during June stand at 4,415 which is 10 percent less than the number of complaints received (4,959) during this time. Additionally, average resolution time in the number of days for issuing action taken report (ATR) stood at eight days in June, reveals Sebi data. 1. Complaints are automatically forwarded to entity which is given 21 days to submit the action taken report (ATR) to investor. 2. Investor can opt for the first-level review within 15 days if not satisfied with the ATR. The complaint is shown in the pending list for 15 days despite ATR is submitted by entity. 3. If investor does not opt for review, the complaint is disposed off. If investor opts for first-level review, the designated body will take up the complaint and submit action taken report. 4. Now, the investor will have a time of 15 days to opt for second level review if not satisfied with the ATR submitted by designated body. The complaint is shown in pending list for 15 days despite ATR is submitted by Designated Body. 5. Now, when the investor does not go for the review, the complaint is then disposed. 6. However, if investor now goes for the second level review, the SEBI will take up the complaint and submit action taken report. 7. Complaint is also treated as disposed if the investor opts for Online Disputes Redressal (ODR) mechanism. For all personal finance updates, visit here

Sebi resolves nearly 4,500 complaints via SCORES portal in Jun
Sebi resolves nearly 4,500 complaints via SCORES portal in Jun

Mint

time20-07-2025

  • Business
  • Mint

Sebi resolves nearly 4,500 complaints via SCORES portal in Jun

New Delhi, Jul 20 (PTI) Capital markets regulator Sebi has disposed of 4,415 complaints in June through its online grievance redressal platform SCORES. The regulator received 4,959 fresh complaints in the month, and a total of 5,107 grievances remained unresolved at the end of June, slightly higher than the 4,563 charges that were pending as of May 31, the Securities and Exchange Board of India (Sebi) said in a public notice on Friday. The regulator also highlighted that the average resolution time taken by the entities to submit the Action Taken Reports (ATRs) in June was eight days, while the average time taken for complaints under First Level Review was four days. SCORES, or Sebi Complaint Redressal System, is an online platform which facilitates investors in lodging and tracking complaints against listed companies and registered intermediaries. Under the SCORES 2.0 mechanism, complaints are automatically forwarded to the respective entities, which are required to respond within 21 days. If an investor is not satisfied, they have 15 days to seek a First Level Review. A similar review opportunity is available at the Second Level with the designated body and subsequently with Sebi, each within a 15-day window. Complaints are also treated as resolved if the investor chooses the Online Dispute Resolution (ODR) mechanism.

Sebi resolves 4,415 investor complaints in June via SCORES platform
Sebi resolves 4,415 investor complaints in June via SCORES platform

Business Standard

time20-07-2025

  • Business
  • Business Standard

Sebi resolves 4,415 investor complaints in June via SCORES platform

Stock market regulator Securities and Exchange Board of India (Sebi) resolved 4,415 complaints through its online grievance redressal platform, SCORES, in the month of June. The regulator received 4,959 fresh complaints in June, and a total of 5,107 grievances remained unresolved at the end of the month, slightly higher than the 4,563 cases that were pending as of May 31, Sebi said in a public notice on Friday. SCORES, or Sebi Complaint Redress System, is an online platform that facilitates investors in lodging and tracking complaints against listed companies and registered intermediaries. The regulator highlighted that the average resolution time taken by entities to submit the Action Taken Reports (ATRs) in June was eight days, while the average time taken for complaints under First Level Review was four days. Under the SCORES 2.0 mechanism, complaints are automatically forwarded to the respective entities, which are required to respond within 21 days. If an investor is not satisfied, they have 15 days to seek a First Level Review. A similar review opportunity is available at the Second Level with the designated body and subsequently with Sebi, each within a 15-day window. Complaints are also treated as resolved if the investor chooses the Online Dispute Resolution (ODR) mechanism.

Sebi resolves nearly 4,500 complaints via SCORES portal in Jun
Sebi resolves nearly 4,500 complaints via SCORES portal in Jun

News18

time20-07-2025

  • Business
  • News18

Sebi resolves nearly 4,500 complaints via SCORES portal in Jun

Agency: PTI Last Updated: New Delhi, Jul 20 (PTI) Capital markets regulator Sebi has disposed of 4,415 complaints in June through its online grievance redressal platform SCORES. The regulator received 4,959 fresh complaints in the month, and a total of 5,107 grievances remained unresolved at the end of June, slightly higher than the 4,563 charges that were pending as of May 31, the Securities and Exchange Board of India (Sebi) said in a public notice on Friday. The regulator also highlighted that the average resolution time taken by the entities to submit the Action Taken Reports (ATRs) in June was eight days, while the average time taken for complaints under First Level Review was four days. SCORES, or Sebi Complaint Redressal System, is an online platform which facilitates investors in lodging and tracking complaints against listed companies and registered intermediaries. Under the SCORES 2.0 mechanism, complaints are automatically forwarded to the respective entities, which are required to respond within 21 days. If an investor is not satisfied, they have 15 days to seek a First Level Review. A similar review opportunity is available at the Second Level with the designated body and subsequently with Sebi, each within a 15-day window. Complaints are also treated as resolved if the investor chooses the Online Dispute Resolution (ODR) mechanism. In a separate public notice on Friday, Sebi said MCS Share Transfer Agent Ltd and Smartowner Capital Growth Trust were the entities whose investor complaints had remained unresolved for more than three months on its SCORES platform as of June 30. PTI HG BAL BAL (This story has not been edited by News18 staff and is published from a syndicated news agency feed - PTI) view comments First Published: July 20, 2025, 18:30 IST Disclaimer: Comments reflect users' views, not News18's. Please keep discussions respectful and constructive. Abusive, defamatory, or illegal comments will be removed. News18 may disable any comment at its discretion. By posting, you agree to our Terms of Use and Privacy Policy.

Sebi cracks down on 'pump and dump': How it works, what you should do
Sebi cracks down on 'pump and dump': How it works, what you should do

Business Standard

time30-06-2025

  • Business
  • Business Standard

Sebi cracks down on 'pump and dump': How it works, what you should do

India's market regulator Sebi is cracking down on 'pump and dump' scams, a type of securities fraud that's been gaining ground on social media and messaging apps for a while now. Sebi has conducted multiple search and seizure operations in June 2025 and uncovered 'incriminating evidence' related to such schemes. Investigations are ongoing. But what exactly are these scams? How do they work, and what can retail investors do to avoid falling into the trap? What is a pump and dump scam? In a pump and dump operation, fraudsters artificially inflate the price of a stock by spreading misleading or false information, creating a frenzy among unsuspecting retail investors. Once prices rise, the scammers offload their own holdings at a profit, causing prices to crash and leaving other investors with heavy losses. 'These scams often target low-liquidity, penny stocks,' said Tomu Francis, partner at Khaitan & Co. 'The tell-tale signs are sudden price spikes and trading volumes with no corresponding change in fundamentals.' How social media fuels the scam Social media has become the modern-day playground for market manipulators. 'Platforms like Telegram, WhatsApp, and even Instagram are misused to spread fake testimonials, insider tips, and coordinated hype,' said Diviay Chadha, partner at Singhania & Co. He noted that many of these schemes masquerade as legitimate advice, often luring investors with promises of 'guaranteed returns.' 'The speed and reach of these platforms enable manipulators to trigger FOMO (Fear of Missing Out), which leads to impulsive buying by retail investors,' added Kunal Sharma, founder of Taraksh Lawyers & Consultants, as that viral content lacks any regulatory screening. Red flags to watch out for According to Amar Ranu, head of Investment Products at Anand Rathi, pump and dump scams tend to follow a pattern: -Unrealistic 'get-rich-quick' claims -Heavy focus on obscure or penny stocks -Vague business models with little public info -Insider selling or sudden share issuance -Aggressive marketing on unknown forums 'High growth rates without fundamental backing should be your first red flag,' Ranu cautioned. Sharma stressed the importance of sticking to Sebi-registered advisers and verifying all stock tips with official disclosures. What if you're already caught in one? If you've already invested, experts suggest halting further transactions immediately. 'Preserve all messages, screenshots, emails, and transaction data,' advised Ranu. 'File a complaint through Sebi's SCORES portal and alert your broker.' Sharma added that consulting a legal expert and registered investment adviser is wise, especially if large sums are involved. Sebi's role and recourse for investors Sebi uses advanced AI and surveillance systems to track abnormal trading patterns. 'They can impose penalties, freeze assets, and suspend trading of the stock under question,' said Francis. While full recovery of funds isn't guaranteed, Sebi does facilitate redressal through SCORES and can order disgorgement of profits made through manipulation. 'In grave cases, Sebi can even refer matters to agencies like the CBI or Economic Offences Wing for prosecution,' Sharma noted. Bottom line Pump and dump scams aren't new, but they're evolving. The best defence is a well-informed investor. Do your own research, stay away from unverified stock tips, and always check if your adviser is Sebi-registered. Remember, if it sounds too good to be true, it probably is.

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