Latest news with #SISPAA

Barnama
11 hours ago
- Barnama
Fire Dept Receives 42 Integrity-related Complaints As Of May
GENERAL KOTA BHARU, June 5 (Bernama) -- The Malaysian Fire and Rescue Department's Integrity Unit has received 42 integrity-related complaints, involving its officers and personnel, as of May. Its director-general Datuk Nor Hisham Mohammad said the highest number of complaints fell under misconduct, with 22 cases, followed by power abuse (eight), sexual harassment or scandal (four), enforcement issues (four), corruption (three), and misappropriation (one). He added that the misconduct cases included five related to disciplinary issues, three cases of domestic violence, three involving social media misuse, two cases each of lavish lifestyle, fraud, and loan issues, as well as one case each of vandalism and negligence in duty, with three falling under other categories. 'Although we received 42 complaints related to the integrity of our officers and personnel, the department views these reports positively, as they serve as a preventative measure to curb future misconduct. 'In fact, thanks to these complaints, we've observed a significant drop in disciplinary actions - only 13 cases recorded this year, compared with 55 last year," he said. He said this to reporters, after officiating a talk on governance, integrity and anti-corruption, at the Kelantan National Department for Culture and Arts (JKKN) Complex in Tanjung Chat, today, which was also attended by Kelantan JBPM director, Farhan Sufyan Borhan. Commenting further, Nor Hisham said that out of the 13 disciplinary actions recorded this year, 11 involved absence from duty - a shift from previous years, where drug abuse was the most common offence among officers and personnel. 'We also observed an increase in complaints filed through the e-aduan portal and the Public Complaints Management System (SISPAA), with 95 cases recorded last year, compared with 87 in 2023. 'Of these, 60 per cent were internal complaints, while the remaining 40 per cent came from the public. Appropriate action has been taken on all issues raised,' he said.

The Star
12 hours ago
- The Star
Fire dept receives 42 integrity-related complaints as of May
KOTA BHARU: The Malaysian Fire and Rescue Department's (JBPM) Integrity Unit has received 42 integrity-related complaints, involving its officers and personnel, as of May 2025. Its director-general, Datuk Nor Hisham Mohammad, said the highest number of complaints fell under misconduct, with 22 cases, followed by power abuse (eight), sexual harassment or scandal (four), enforcement issues (four), corruption (three) and misappropriation (one). He added that the misconduct cases included five related to disciplinary issues, three cases of domestic violence, three involving misuse of social media; two cases each of a lavish lifestyle, fraud, and loan issues; as well as one case each of vandalism and negligence in duty, with three falling under other categories. "Although we received 42 complaints related to the integrity of our officers and personnel, the department views these reports positively, as they serve as a preventative measure to curb future misconduct. "In fact, thanks to these complaints, we've observed a significant drop in disciplinary actions with only 13 cases recorded this year, compared with 55 last year," he said. He said this to reporters after officiating a talk on governance, integrity and anti-corruption, at the Kelantan National Department for Culture and Arts Complex in Tanjung Chat, on Thursday (June 5). Kelantan JBPM director, Farhan Sufyan Borhan, also attended it. Nor Hisham said that out of the 13 disciplinary actions recorded this year, 11 involved absence from duty–a shift from previous years, where drug abuse was the most common offence among officers and personnel. "We also observed an increase in complaints filed through the e-aduan portal and the Public Complaints Management System (SISPAA), with 95 cases recorded last year, compared with 87 in 2023. "Of these, 60% were internal complaints, while the remaining 40 per cent came from the public. Appropriate action has been taken on all issues raised," he said. – Bernama


The Sun
12 hours ago
- The Sun
Fire Dept receives 42 integrity-related complaints as of May
KOTA BHARU: The Malaysian Fire and Rescue Department's Integrity Unit has received 42 integrity-related complaints, involving its officers and personnel, as of May. Its director-general Datuk Nor Hisham Mohammad said the highest number of complaints fell under misconduct, with 22 cases, followed by power abuse (eight), sexual harassment or scandal (four), enforcement issues (four), corruption (three), and misappropriation (one). He added that the misconduct cases included five related to disciplinary issues, three cases of domestic violence, three involving social media misuse, two cases each of lavish lifestyle, fraud, and loan issues, as well as one case each of vandalism and negligence in duty, with three falling under other categories. 'Although we received 42 complaints related to the integrity of our officers and personnel, the department views these reports positively, as they serve as a preventative measure to curb future misconduct. 'In fact, thanks to these complaints, we've observed a significant drop in disciplinary actions - only 13 cases recorded this year, compared with 55 last year,' he said. He said this to reporters, after officiating a talk on governance, integrity and anti-corruption, at the Kelantan National Department for Culture and Arts (JKKN) Complex in Tanjung Chat, today, which was also attended by Kelantan JBPM director, Farhan Sufyan Borhan. Commenting further, Nor Hisham said that out of the 13 disciplinary actions recorded this year, 11 involved absence from duty - a shift from previous years, where drug abuse was the most common offence among officers and personnel. 'We also observed an increase in complaints filed through the e-aduan portal and the Public Complaints Management System (SISPAA), with 95 cases recorded last year, compared with 87 in 2023. 'Of these, 60 per cent were internal complaints, while the remaining 40 per cent came from the public. Appropriate action has been taken on all issues raised,' he said.


The Sun
30-04-2025
- Politics
- The Sun
Three Johor Bharu areas pioneer empowerment of community integrity development
JOHOR BAHRU: Three areas in Johor Bahru have been selected as pilot models to enhance community awareness of integrity through the Community Integrity Building (CIB) programme. Johor Bahru City Council (MBJB) Mayor Datuk Mohd Haffiz Ahmad said the programme, in collaboration with the Malaysian Institute of Integrity (IIM), will involve the communities in Bandar Baru Uda, Bandar Dato Onn and Desa Cemerlang. He said the programme, among other things, aims to encourage collaboration between local authorities (PBT) and the community in forming an ethical and resilient community against corruption and abuse of power. 'Among the programme's goals and objectives is to increase public awareness and sensitivity to integrity issues occurring in their environment. 'With close cooperation with these communities, it is hoped that it will also improve the quality of services at MBJB itself,' he said at a press conference here today. He said the community can channel complaints, including through the MBJB Public Complaints Management System (SISPAA) which is an online medium for managing complaints, inquiries, and suggestions from the public regarding the delivery system and services of MBJB. Mohd Haffiz also said MBJB is always committed to improving governance and transparency in service delivery. 'However, we realise that this responsibility cannot be shouldered alone. It requires collaboration, not only among government officials but also with the local community. 'Through this CIB, a platform for dialogue between communities can be established, in addition to identifying the real challenges at the grassroots level related to integrity and building solutions together based on integrity and shared ownership,' he added.


The Sun
30-04-2025
- Politics
- The Sun
Three JB areas pioneer community integrity programme
JOHOR BAHRU: Three areas in Johor Bahru have been selected as pilot models to enhance community awareness of integrity through the Community Integrity Building (CIB) programme. Johor Bahru City Council (MBJB) Mayor Datuk Mohd Haffiz Ahmad said the programme, in collaboration with the Malaysian Institute of Integrity (IIM), will involve the communities in Bandar Baru Uda, Bandar Dato Onn and Desa Cemerlang. He said the programme, among other things, aims to encourage collaboration between local authorities (PBT) and the community in forming an ethical and resilient community against corruption and abuse of power. 'Among the programme's goals and objectives is to increase public awareness and sensitivity to integrity issues occurring in their environment. 'With close cooperation with these communities, it is hoped that it will also improve the quality of services at MBJB itself,' he said at a press conference here today. He said the community can channel complaints, including through the MBJB Public Complaints Management System (SISPAA) which is an online medium for managing complaints, inquiries, and suggestions from the public regarding the delivery system and services of MBJB. Mohd Haffiz also said MBJB is always committed to improving governance and transparency in service delivery. 'However, we realise that this responsibility cannot be shouldered alone. It requires collaboration, not only among government officials but also with the local community. 'Through this CIB, a platform for dialogue between communities can be established, in addition to identifying the real challenges at the grassroots level related to integrity and building solutions together based on integrity and shared ownership,' he added.