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Hybrid Clouds Aid U.S. Public Sector's IT Transformation
Hybrid Clouds Aid U.S. Public Sector's IT Transformation

Yahoo

time4 days ago

  • Business
  • Yahoo

Hybrid Clouds Aid U.S. Public Sector's IT Transformation

State and local agencies turn to service providers for urgent system modernization under budget, workforce limitations, ISG Provider Lens® report says STAMFORD, Conn., July 16, 2025--(BUSINESS WIRE)--Many agencies in the U.S. public sector are turning to hybrid cloud managed services to replace outdated legacy systems amid budget and staffing constraints, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm. The 2025 ISG Provider Lens® Private/Hybrid Cloud — Data Center Services report for the U.S. Public Sector finds that state, local and educational (SLED) organizations are focusing their technology investments on modernization, cybersecurity and hybrid clouds. The growth of the SLED IT market is slowing due to limited resources and recent changes in the federal government. Despite these hurdles, 90 percent of SLED agencies are expected to adopt hybrid cloud models. "U.S. public agencies are looking for IT modernization projects with measurable outcomes, provided through AI-powered tools and automation," said Nathan Frey, ISG partner and lead, U.S. Public Sector. "They are relying on managed service providers to administer their IT assets and supply the skills necessary for digital transformation." Legacy systems in the public sector, some of them decades old, burden agencies with high costs and inefficiencies while keeping them from meeting constituents' evolving service expectations, the report says. Most agencies want to replace outdated systems with secure, scalable cloud-based solutions but lack the in-house expertise to do this. Managed service providers facilitate infrastructure upgrades for better IT performance, security and compliance, along with specialized knowledge to ensure applications gain the benefits of hybrid cloud environments. As they transition to complex, modern IT architectures, public agencies are also embracing automation and AI for IT operations (AIOps), ISG says. These capabilities can identify potential issues early, preventing major failures, and automate repetitive tasks. AIOps also helps organizations sift through the large volumes of data the public sector generates to glean actionable insights and make useful predictions. Data management is becoming critical for SLED agencies as they seek to deliver better services and make more informed policy decisions, the report says. Comprehensive solutions from managed services providers, encompassing data storage, enhanced security and advanced analytics, allow organizations to organize and protect sensitive data. To remain financially sustainable while advancing their IT capabilities, public-sector agencies are implementing FinOps tools from service providers to control cloud costs, the report says. Many are also taking advantage of pay-as-you-go service contracts that let them align their IT expenditures directly with usage. Emerging automation capabilities are also reducing operating costs by streamlining processes. "Advanced cloud service models enable public agencies to improve operations despite significant, ongoing resource limitations," said Shashank Rajmane, senior manager and principal analyst, ISG Provider Lens Research, and author of the report. "Ultimately, technology improvements allow them to make government processes quicker and more intuitive for users, fostering greater engagement with citizens." The report also explores other private and hybrid cloud trends in the U.S. public sector, including the impact of complex, evolving IT regulatory requirements and a growing urgency to eliminate data silos for better data sharing among agencies. For more insights into the cloud challenges facing U.S. public-sector agencies, along with ISG's advice for addressing them, see the ISG Provider Lens® Focal Points briefing here. The 2025 ISG Provider Lens® Private/Hybrid Cloud — Data Center Services report for the U.S. Public Sector evaluates the capabilities of 38 providers across three quadrants: Managed Services, Managed Hosting and Colocation Services. The report names Rackspace Technology as a Leader in all three quadrants. It names Ensono, Kyndryl, NTT DATA and Unisys as Leaders in two quadrants each. Accenture, CGI, Equinix, HPE, IBM, Infosys, Iron Mountain and TierPoint are named as Leaders in one quadrant each. In the area of customer experience, Persistent Systems is named the global ISG CX Star Performer for 2025 among private/hybrid cloud data center service providers. Persistent Systems earned the highest customer satisfaction scores in ISG's Voice of the Customer survey, part of the ISG Star of Excellence™ program, the premier quality recognition for the technology and business services industry. A customized version of the report is available from Unisys. The 2025 ISG Provider Lens® Private/Hybrid Cloud — Data Center Services report for the U.S. Public Sector is available to subscribers or for one-time purchase on this webpage. About ISG Provider Lens® Research The ISG Provider Lens® Quadrant research series is the only service provider evaluation of its kind to combine empirical, data-driven research and market analysis with the real-world experience and observations of ISG's global advisory team. Enterprises will find a wealth of detailed data and market analysis to help guide their selection of appropriate sourcing partners, while ISG advisors use the reports to validate their own market knowledge and make recommendations to ISG's enterprise clients. The research currently covers providers offering their services globally, across Europe, as well as in the U.S., Canada, Mexico, Brazil, the U.K., France, Benelux, Germany, Switzerland, the Nordics, Australia and Singapore/Malaysia, with additional markets to be added in the future. For more information about ISG Provider Lens research, please visit this webpage. About ISG ISG (Nasdaq: III) is a global AI-centered technology research and advisory firm. A trusted partner to more than 900 clients, including 75 of the world's top 100 enterprises, ISG is a long-time leader in technology and business services that is now at the forefront of leveraging AI to help organizations achieve operational excellence and faster growth. The firm, founded in 2006, is known for its proprietary market data, in-depth knowledge of provider ecosystems, and the expertise of its 1,600 professionals worldwide working together to help clients maximize the value of their technology investments. View source version on Contacts Press Contacts:Laura Hupprich, ISG+1 203 517 Julianna Sheridan, Matter Communications for ISG+1 978-518-4520isg@ Error in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data

South Carolina man's family seeks answers in his death 3 days after arrest

time6 days ago

South Carolina man's family seeks answers in his death 3 days after arrest

The family of a South Carolina man who died three days after being arrested last month demanded the release of police body camera video and answers regarding his death on Tuesday. Byron Jackson, 45, died in the days after his June 22 arrest by the Irmo Police Department, following a 911 call alleging that someone had gotten into a fight, according to his family's lawyer, civil rights attorney Bakari Sellers. The lawyer said that Jackson was not involved in a fight and the cause of his death is unclear. "I can tell you that we're not going to allow the Irmo Police Department just to treat him as some other young African American kid," Sellers said at a press conference on Tuesday. "He's dead now. You guys going about your business -- that's not going to happen on our watch." Byron Jackson's mother Bettie Jackson, who was present at the news conference with other family members, was visibly distraught. "We all loved him dearly, and we talked two and three times a day, and I'm surely, surely going to miss him," Bettie Jackson said. "In fact, not 'am going to miss him' -- I'm missing him already." Irmo Police Chief Bobby Dale told ABC News in a statement on Tuesday that the South Carolina Law Enforcement Division (SLED) has taken over the investigation and that he could not make any further statements to ensure the process is conducted appropriately. Also Tuesday, SLED confirmed in a statement to ABC News that Byron Jackson died on June 25 in the hospital, three days after the arrest. They said that the investigation is ongoing, and more information may be available at "a later time." The Richland County Coroner's Office did not immediately reply to ABC News' request for Byron Jackson's autopsy and cause of death. "We do know that the Irmo Police Department can release the body cam," Sellers said. "We do know that body cam footage does exist, and we're asking them to do that." Sellers requested the release of the identities of the officers involved. He also denied the police department's alleged account that a high-speed chase ensued before Byron Jackson's arrest, or that he was involved in a fight before police arrived. Sellers said he doesn't know why a 911 call was made in regard to Byron Jackson. "This started with a 911 call from a resident of Irmo. I'm not sure what she thought she saw," Sellers said. "I can't go into her head, but there was not a fight in the vehicle. There was one person -- who was Byron -- in that vehicle. That is a fact." Sellers also said that Byron Jackson was in a work utility van that had "its own issues" and that he knew from investigators that there was no high-speed chase. The attorney said that, after police arrived, there was a low-speed collision, Byron Jackson and an officer ended up at the bottom of a ravine and the South Carolina resident was handcuffed. After that, Sellers said he died and the family doesn't know how.

Former Spartanburg County sheriff, chaplain could face charges following SLED investigation
Former Spartanburg County sheriff, chaplain could face charges following SLED investigation

Yahoo

time12-07-2025

  • Yahoo

Former Spartanburg County sheriff, chaplain could face charges following SLED investigation

Former Spartanburg County Sheriff Chuck Wright and the department's former chaplain are under investigation and may be facing multiple charges. According to a letter sent from Attorney General Alan Wilson to the Seventh Circuit Solicitor's Office, Wright could soon be charged with misconduct of a public officer, use of official position for financial gain, obtaining certain drugs, devices, preparations, or compounds by fraud or deceit, and breach of trust with fraudulent intent. Chaplain Amos Durham could be facing a charge of breach of trust with fraudulent intent. More: Interim sheriff says 'Operation Rolling Thunder' to be phased out; Wright's son resigns More: After 20 years, Spartanburg County Sheriff Chuck Wright resigns, interim leader named In a letter written on June 12 from Wilson's office, it outlined four potential charges investigated by the South Carolina Law Enforcement Division against Wright and one against Durham. The Spartanburg County Solicitor's Office asked to transfer Wright's possible prosecution due to conflicts of interest. According to the documents, the 10th Circuit Solicitor's Office, serving Anderson and Oconee counties, will handle the potential prosecution of the case. The Federal Bureau of Investigation has been investigating the Spartanburg County Sheriff's Office. Wright resigned from the Sheriff's Office on May 23 amid controversy, including allegations of improper use of a county credit card, as well as an ethics investigation involving Wright's hiring of his son. Wright took a leave of absence on April 1, with reports being that he had checked into rehab. Durham stepped down from his role as chaplain on May 5. Wright was the sheriff for more than 21 years. He was first elected sheriff in November 2004. This article originally appeared on Herald-Journal: Ex Spartanburg County Sheriff Chuck Wright, chaplain could face charges

SLED will investigate an incident after an Oconee County man was shot Thursday
SLED will investigate an incident after an Oconee County man was shot Thursday

Yahoo

time07-07-2025

  • Yahoo

SLED will investigate an incident after an Oconee County man was shot Thursday

State law enforcement announced investigations into a shooting involving Oconee deputies that left a man hospitalized. According to an email from the South Carolina Law Enforcement Division, there's an investigation into an incident during which an Oconee County resident shot a man fleeing from deputies the night of July 3. The man is currently receiving treatment at Greenville County Memorial Hospital. The shooting came after deputies were alerted to a welfare check at the Keowee Cove apartments on Gail Court in Seneca. SLED said when deputies arrived, they encountered a man who set fire to his apartment. When the armed man exited his apartment, there was an exchange of gunfire between the man and a deputy. The man ran to a nearby residence where the homeowner of the residence shot the subject during an encounter. The subject was detained and taken to a hospital. More: Upstate city is on Orkin's most mosquito-infested list. How to avoid those pesky bites SLED said no deputies were injured during the incident. SLED said this is the first shooting involving deputies for the Oconee County Sheriff's Office this year. This article originally appeared on Greenville News: A man shot & hospitalized after deputy shooting in Oconee County

Two men facing state charges in ongoing investigation into unsanctioned Charleston County nightclub
Two men facing state charges in ongoing investigation into unsanctioned Charleston County nightclub

Yahoo

time07-06-2025

  • Yahoo

Two men facing state charges in ongoing investigation into unsanctioned Charleston County nightclub

CHARLESTON COUNTY, S.C. (WCBD) — Two men are now facing state-level alcohol, weapons, and narcotics charges in connection with an ongoing investigation into allegations of illegal activity at an unsanctioned nightclub in Charleston County. Multiple federal, state, and local law enforcement agencies carried out a targeted sting operation at the Alamo club on Highway 78 around 3 a.m. on June 1, which resulted in the arrests of 80 people, including two alleged high-level cartel members and one person wanted in an international murder investigation. Warrants provided June 6 by the South Carolina Law Enforcement Division (SLED) indicate that further investigation in the aftermath of what has been called 'Operation Last Stand' has resulted in additional charges against two individuals. Benjamin Reyna Flores, 59, was charged with Sale of Alcohol by an Unlicensed Person, Unlawful Storage of Alcoholic Liquors, Unlawful Sale of Liquor and Unlawful Sale of Beer. Terone Lavince Lawson, 44, was charged with Possession of Psilocybin MushroomsPossession of Methamphetamine, Possession of Cocaine and two counts of Possession of a Firearm by a Person Convicted of Certain Crimes. The warrants state that Lawson was working as a security guard at the nightclub at the time of the raid, and that drugs and weapons were found in his vehicle. Charleston County Sheriff Carl Ritchie said during a June 2 press conference that the agency had been monitoring the unlicensed club since November 2024. Immigration advocates say Charleston County sting operation unfairly targeted Latinos and Hispanics Authorities said seven people believed to be victims of human trafficking were discovered inside the club during the raid, as well as a missing juvenile. More than 70 people who were taken into custody were believed to be in the country illegally, according to the Department of Homeland Security. The agency also claimed the club was run by a suspected member of Los Zetas, a Mexican drug cartel. But few details surrounding who exactly was swept up in the operation have raised concerns of racial profiling among some in the Hispanic and Latino communities, with immigration advocates calling for more transparency. 'Many of us are too afraid to speak up — not because we're guilty, but because we fear retaliation,' Alejandar Delaveea said in a June 6 press conference. 'Because we don't have legal status. Just being in the wrong place at the wrong time is treated like a crime — even if it's your first offense. If living life is a crime, then I guess I'm guilty… but one thing I won't be is silent.' The investigation remains ongoing. Copyright 2025 Nexstar Media, Inc. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.

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