Latest news with #STARPerformer
Associated Press
04-03-2025
- Business
- Associated Press
Dovenmuehle recognized by Fannie Mae's STAR Program for excellence in mortgage servicing
LAKE ZURICH, Ill., March 3, 2025 (SEND2PRESS NEWSWIRE) — Dovenmuehle Mortgage, Inc. (DMI), a leading mortgage subservicing company, announced today that Fannie Mae has once again recognized the company with their Servicer Total Achievement and Rewards™ (STAR™) Servicer Award for outstanding servicing performance during the 2024 program year. This honor marks the fourth time Fannie Mae has recognized DMI for servicing excellence. Granted to servicers who achieve operational excellence across a wide range of key performance metrics, this recognition reflects the dedication and expertise of Dovenmuehle's servicing team, demonstrating continued alignment with Fannie Mae's key performance goals and objectives. DMI earned STAR Performer recognition for General Servicing and Solution Delivery. 'DMI is proud of the work we do supporting homeowners and the housing industry,' said DMI Senior Vice President Matt Budy. 'We are also grateful to our loyal clients, dedicated team and strong partners for the roles they have played in this recognition from Fannie Mae for excellence in mortgage servicing.' The STAR Program is Fannie Mae's servicer performance management program. This program aligns servicer performance with Fannie Mae's goals, provides a consistent methodology for measuring servicer performance, reduces Fannie Mae's credit losses by setting targets and expectations and identifies and recognizes its highest-performing servicers. Servicers in this program represent the majority of Fannie Mae's total credit risk exposure and are evaluated based on the Servicer Capability Framework (SCF) operational assessment and metrics, as well as the STAR Performance Scorecard. The selected servicers are classified into three groups: Timeline Management, Solution Delivery and General Servicing. DMI was recognized in both of the qualifying categories of General Servicing and Solution Delivery. Learn more about the STAR program here: About Dovenmuehle Founded in 1844, Dovenmuehle (Lake Zurich, Ill.) is a mortgage subservicer for commercial banks, credit unions, independent mortgage lenders, MSR investors and state housing finance agencies nationwide. The company subservices portfolio loans, as well as loans sold to Fannie Mae, Freddie Mac, Ginnie Mae and the Federal Home Loan Bank with servicing retained. Using a combination of best-in-class and proprietary technology, Dovenmuehle helps lenders reduce servicing costs and deliver consistently high levels of service to homeowners while maintaining compliance with investor and regulatory requirements. Learn more at ### MEDIA ONLY CONTACT: (not for publication online or in print) Lindsey Neal Depth for Dovenmuehle (404) 549-9282 [email protected] ### Keywords: Mortgage, Fannie Mae STAR Program, Dovenmuehle Mortgage Inc. DMI, Servicer Total Achievement and Rewards Servicer Award, LAKE ZURICH, Ill. Send2Press® Newswire. Information is believed accurate but not guaranteed. Story ID: S2P124400 AP-R15TBLLI
Yahoo
24-02-2025
- Business
- Yahoo
Gateway Mortgage Recognized with a 2024 STAR Award for Servicing Excellence
TULSA, Okla., February 24, 2025--(BUSINESS WIRE)--Gateway Mortgage, a division of Gateway First Bank, is proud to announce that Fannie Mae (FNMA) recognized Gateway for their STAR achievement in the General Servicing category for the 2024 calendar year. The Servicer Total Achievement and Rewards™ (STAR™) Program is based on a continuous improvement model designed to consistently "raise the bar." The STAR Performer recognition is reserved for top-performing servicers within one or more of the three STAR Performer categories: General Servicing, Solution Delivery, and Timeline Management. "Gateway's Servicing team consists of professionals dedicated to pursuing excellence in providing white glove service to our customers. This award is a testament to their efforts and abilities in perfecting their craft," said Earl Dunham, SVP of Servicing. Gateway Mortgage Servicing was also recognized with the STAR award for servicing excellence in 2021. "We take pride in having a talented and hardworking team committed to the customers and communities we serve, and these results are a testament to their efforts and success," said Scott Gesell, CEO at Gateway. "I am thrilled to celebrate with them on this well-deserved achievement." About Gateway First Bank Gateway, headquartered in Jenks, Oklahoma, is a leading financial institution that provides banking and mortgage services to individuals and businesses. Gateway is one of the largest financial institutions in the state, with assets totaling over $2 billion. In addition to its 10 banking centers in Oklahoma, Gateway has a strong national mortgage presence, with just over 80 mortgage locations and approximately 700 employees. © 2025 Gateway First Bank. Member FDIC. Equal Housing Lender. NMLS 7233. View source version on Contacts Media Contact: Jennifer Jones 918-201-9891
