Latest news with #STARProgram
Yahoo
21-04-2025
- Business
- Yahoo
Freedom Mortgage Wins Fannie Mae STAR Performer Award for 9th Year in a Row
Company is recognized again as a top-performing mortgage servicer in 2024 BOCA RATON, Fla., April 21, 2025 /PRNewswire/ -- Freedom Mortgage, one of the largest full-service independent mortgage companies, and a top Department of Veterans Affairs (VA) and Federal Housing Administration (FHA) (government-insured) lender in the U.S., has received Fannie Mae's Servicer Total Achievement and Rewards™ (STAR™) Performer Award for the ninth straight year. Freedom Mortgage was recognized for excellence in General Servicing and Solution Delivery in 2024 for demonstrating operational effectiveness and measurable results to improve the housing industry. Freedom Mortgage is one of the top VA and FHA lenders in the U.S., according to Inside Mortgage Finance magazine (January–September, 2024). The company is proud to have serviced the mortgages of 2.5 million homeowners last year, representing over $625 billion in loans. In 2024, Freedom Mortgage also provided 316,000 borrowers with financing for their homes and helped 50,000 borrowers achieve a better financial position through loan modifications or partial claims. "We are committed to providing our customers with exceptional service every day. It means so much to us that our efforts have been recognized by Fannie Mae," said Stanley C. Middleman, president and CEO of Freedom Mortgage. "As we celebrate 35 years in business, I am so proud of our servicing team for providing our customers with the best experience as they obtain their mortgages to become homeowners." "We're proud of this year's top-performing STAR Program servicers who are critical partners in our mission to provide stability to borrowers based on strong servicing standards," said Cyndi Danko, Senior Vice President and Single-Family Chief Credit Officer, Fannie Mae. "Our servicers continue to show their commitment to operational excellence while reducing credit loss – a crucial component to the overall safety and soundness of Fannie Mae's business and the residential mortgage market." The STAR program is a performance management and recognition program that acknowledges companies across the country that demonstrate excellence in mortgage servicing and their ability to assist homeowners. Servicers are measured based on their general servicing performance, roll rates, retention, liquidation efficiency, six-month modification performance, and timeline management, compared against the performance of other Fannie Mae loans with similar credit characteristics. In addition to providing home financing, through Freedom Cares ( Freedom Mortgage's employee engagement and philanthropic program, the company strives to better the communities in which it operates. To watch a recap of Freedom Mortgage's philanthropic activities in 2024, click here or visit For more information, visit For more information on Freedom Mortgage's servicing department, visit For more information about Freedom Mortgage including obtaining or refinancing a loan, visit About Freedom Mortgage Founded in 1990 and headquartered in Boca Raton, Florida, Freedom Mortgage is an independent mortgage company that provides mortgage loans through retail, wholesale, and correspondent channels. One of the nation's largest non-bank mortgage lenders and servicers, the company is licensed in all 50 states, the District of Columbia, Puerto Rico, and the U.S. Virgin Islands. Freedom Mortgage is a top VA and FHA (government-insured) lender in the U.S. (Inside Mortgage Finance, January–September, 2024), and one of the mortgage industry's largest philanthropic supporters of the USO of Pennsylvania and New Jersey. The company is also renowned for its vibrant work environment, where all team members can thrive. Earlier this year, Freedom Mortgage was honored for the fourth year in a row as a Top Workplaces USA. Last year, Freedom Mortgage made it back on the Inc. 5000 Honor Roll for the ninth time as one of the fastest-growing private companies across the country. Freedom Mortgage's mission is to foster homeownership for all consumers across America. Freedom Mortgage, Lender NMLS ID: 2767. Equal Housing Opportunity. For more information, visit FREEDOM MORTGAGE CONTACT: Ellen View original content to download multimedia: SOURCE Freedom Mortgage Corporation Sign in to access your portfolio
Associated Press
21-04-2025
- Business
- Associated Press
Freedom Mortgage Wins Fannie Mae STAR Performer Award for 9th Year in a Row
Company is recognized again as a top-performing mortgage servicer in 2024 BOCA RATON, Fla., April 21, 2025 /PRNewswire/ -- Freedom Mortgage, one of the largest full-service independent mortgage companies, and a top Department of Veterans Affairs (VA) and Federal Housing Administration (FHA) (government-insured) lender in the U.S., has received Fannie Mae's Servicer Total Achievement and Rewards™ (STAR™) Performer Award for the ninth straight year. Freedom Mortgage was recognized for excellence in General Servicing and Solution Delivery in 2024 for demonstrating operational effectiveness and measurable results to improve the housing industry. Freedom Mortgage is one of the top VA and FHA lenders in the U.S., according to Inside Mortgage Finance magazine (January–September, 2024). The company is proud to have serviced the mortgages of 2.5 million homeowners last year, representing over $625 billion in loans. In 2024, Freedom Mortgage also provided 316,000 borrowers with financing for their homes and helped 50,000 borrowers achieve a better financial position through loan modifications or partial claims. 'We are committed to providing our customers with exceptional service every day. It means so much to us that our efforts have been recognized by Fannie Mae,' said Stanley C. Middleman, president and CEO of Freedom Mortgage. 'As we celebrate 35 years in business, I am so proud of our servicing team for providing our customers with the best experience as they obtain their mortgages to become homeowners.' 'We're proud of this year's top-performing STAR Program servicers who are critical partners in our mission to provide stability to borrowers based on strong servicing standards,' said Cyndi Danko, Senior Vice President and Single-Family Chief Credit Officer, Fannie Mae. 'Our servicers continue to show their commitment to operational excellence while reducing credit loss – a crucial component to the overall safety and soundness of Fannie Mae's business and the residential mortgage market.' The STAR program is a performance management and recognition program that acknowledges companies across the country that demonstrate excellence in mortgage servicing and their ability to assist homeowners. Servicers are measured based on their general servicing performance, roll rates, retention, liquidation efficiency, six-month modification performance, and timeline management, compared against the performance of other Fannie Mae loans with similar credit characteristics. In addition to providing home financing, through Freedom Cares ( ), Freedom Mortgage's employee engagement and philanthropic program, the company strives to better the communities in which it operates. To watch a recap of Freedom Mortgage's philanthropic activities in 2024, click here or visit For more information, visit For more information on Freedom Mortgage's servicing department, visit For more information about Freedom Mortgage including obtaining or refinancing a loan, visit About Freedom Mortgage Founded in 1990 and headquartered in Boca Raton, Florida, Freedom Mortgage is an independent mortgage company that provides mortgage loans through retail, wholesale, and correspondent channels. One of the nation's largest non-bank mortgage lenders and servicers, the company is licensed in all 50 states, the District of Columbia, Puerto Rico, and the U.S. Virgin Islands. Freedom Mortgage is a top VA and FHA (government-insured) lender in the U.S. (Inside Mortgage Finance, January–September, 2024), and one of the mortgage industry's largest philanthropic supporters of the USO of Pennsylvania and New Jersey. The company is also renowned for its vibrant work environment, where all team members can thrive. Earlier this year, Freedom Mortgage was honored for the fourth year in a row as a Top Workplaces USA. Last year, Freedom Mortgage made it back on the Inc. 5000 Honor Roll for the ninth time as one of the fastest-growing private companies across the country. Freedom Mortgage's mission is to foster homeownership for all consumers across America. Freedom Mortgage, Lender NMLS ID: 2767. Equal Housing Opportunity. For more information, visit FREEDOM MORTGAGE CONTACT: Ellen Longo 609-678-0968 [email protected] View original content to download multimedia: SOURCE Freedom Mortgage Corporation
Associated Press
04-03-2025
- Business
- Associated Press
Dovenmuehle recognized by Fannie Mae's STAR Program for excellence in mortgage servicing
LAKE ZURICH, Ill., March 3, 2025 (SEND2PRESS NEWSWIRE) — Dovenmuehle Mortgage, Inc. (DMI), a leading mortgage subservicing company, announced today that Fannie Mae has once again recognized the company with their Servicer Total Achievement and Rewards™ (STAR™) Servicer Award for outstanding servicing performance during the 2024 program year. This honor marks the fourth time Fannie Mae has recognized DMI for servicing excellence. Granted to servicers who achieve operational excellence across a wide range of key performance metrics, this recognition reflects the dedication and expertise of Dovenmuehle's servicing team, demonstrating continued alignment with Fannie Mae's key performance goals and objectives. DMI earned STAR Performer recognition for General Servicing and Solution Delivery. 'DMI is proud of the work we do supporting homeowners and the housing industry,' said DMI Senior Vice President Matt Budy. 'We are also grateful to our loyal clients, dedicated team and strong partners for the roles they have played in this recognition from Fannie Mae for excellence in mortgage servicing.' The STAR Program is Fannie Mae's servicer performance management program. This program aligns servicer performance with Fannie Mae's goals, provides a consistent methodology for measuring servicer performance, reduces Fannie Mae's credit losses by setting targets and expectations and identifies and recognizes its highest-performing servicers. Servicers in this program represent the majority of Fannie Mae's total credit risk exposure and are evaluated based on the Servicer Capability Framework (SCF) operational assessment and metrics, as well as the STAR Performance Scorecard. The selected servicers are classified into three groups: Timeline Management, Solution Delivery and General Servicing. DMI was recognized in both of the qualifying categories of General Servicing and Solution Delivery. Learn more about the STAR program here: About Dovenmuehle Founded in 1844, Dovenmuehle (Lake Zurich, Ill.) is a mortgage subservicer for commercial banks, credit unions, independent mortgage lenders, MSR investors and state housing finance agencies nationwide. The company subservices portfolio loans, as well as loans sold to Fannie Mae, Freddie Mac, Ginnie Mae and the Federal Home Loan Bank with servicing retained. Using a combination of best-in-class and proprietary technology, Dovenmuehle helps lenders reduce servicing costs and deliver consistently high levels of service to homeowners while maintaining compliance with investor and regulatory requirements. Learn more at ### MEDIA ONLY CONTACT: (not for publication online or in print) Lindsey Neal Depth for Dovenmuehle (404) 549-9282 [email protected] ### Keywords: Mortgage, Fannie Mae STAR Program, Dovenmuehle Mortgage Inc. DMI, Servicer Total Achievement and Rewards Servicer Award, LAKE ZURICH, Ill. Send2Press® Newswire. Information is believed accurate but not guaranteed. Story ID: S2P124400 AP-R15TBLLI
Yahoo
25-02-2025
- Business
- Yahoo
Fannie Mae Announces 2024 STAR Program Results
Program Recognizes 29 High-Performing Mortgage Servicers Across Three Key Performance Areas WASHINGTON, Feb. 25, 2025 /PRNewswire/ -- Fannie Mae (OTCQB: FNMA) today announced its 2024 Servicer Total Achievement and RewardsTM (STARTM) Program results, recognizing 29 mortgage servicers for competency, capability, and overall performance. For more than a decade, Fannie Mae's STAR Program has awarded high-performing mortgage servicers for their loan volume and portfolio composition, and for demonstrating leading practices to improve the housing industry. "We're proud of this year's top-performing STAR Program servicers who are critical partners in our mission to provide stability to borrowers based on strong servicing standards," said Cyndi Danko, Senior Vice President and Single-Family Chief Credit Officer, Fannie Mae. "Our servicers continue to show their commitment to operational excellence while reducing credit loss – a crucial component to the overall safety and soundness of Fannie Mae's business and the residential mortgage market." Since 2011, Fannie Mae's STAR Program has enabled broad and lasting improvements across the mortgage servicing industry by promoting servicing knowledge and excellence. The program has seen sustained servicer improvement in both metric performance and operational assessment results year over year. For the 2024 program year, mortgage servicers were evaluated for STAR Performer recognition in three categories: General Servicing, Solution Delivery, and Timeline Management based on the results of the Servicer Capability Framework and STAR Performance Scorecard. The 2024 STAR Program recipients are: General Servicing Associated Bank Cenlar Federal Savings Bank Colonial Savings Fifth Third Bank, N.A. Gateway First Bancorp, Inc Guild Mortgage Company PHH Mortgage Corporation JPMorgan Chase Bank M&T Bank Truist Bank The PNC Financial Services Group, Inc. Provident Funding Associates, L.P. University Bank Wells Fargo & Company Solution Delivery Flagstar Bank, National Association Rocket Mortgage, LLC Timeline Management LoanCare General Servicing and Solution Delivery Arvest Bank Bank of America, N.A. BOK Financial Corporation Dovenmuehle Mortgage, Inc. Freedom Mortgage Corp. Planet Home Lending, LLC Regions Bank Servbank ServiceMac The Huntington National Bank General Servicing and Timeline Management NewRez, LLC General Servicing, Solution Delivery, and Timeline Management Mr. Cooper About Fannie Mae Fannie Mae advances equitable and sustainable access to homeownership and quality, affordable rental housing for millions of people across America. We enable the 30-year fixed-rate mortgage and drive responsible innovation to make homebuying and renting easier, fairer, and more accessible. To learn more, visit: | X (formerly Twitter) | Facebook | LinkedIn | Instagram | YouTube | Blog Fannie Mae Newsroom Photo of Fannie Mae Fannie Mae Resource Center 1-800-2FANNIE (800-232-6643) View original content to download multimedia: SOURCE Fannie Mae Sign in to access your portfolio
