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Sangoma Leverages AWS to Deliver Flexible, Secure UCaaS and Contact Center Services
Sangoma Leverages AWS to Deliver Flexible, Secure UCaaS and Contact Center Services

National Post

time3 days ago

  • Business
  • National Post

Sangoma Leverages AWS to Deliver Flexible, Secure UCaaS and Contact Center Services

Article content MARKHAM, Ontario — Sangoma Technologies Corporation (TSX: STC; Nasdaq: SANG) ('Sangoma'), a trusted industry leader offering businesses a choice of on-premises, cloud-based, or hybrid Communications as a Service solutions, announced today its expanded use of Amazon Web Services (AWS) to deliver scalable, secure, and unified cloud communications solutions to customers across industries. By leveraging a robust set of AWS services—including Amazon EKS, EC2, RDS, ElastiCache, ECR, S3, Route 53, and AWS Secrets Manager—Sangoma enables businesses to run its Cloud UCaaS platform (Business Voice) and advanced Contact Center solutions with high availability, reliability, and agility. Article content Article content This strategic implementation allows organizations to consolidate communications under a single provider while benefiting from the performance and stability of a cloud-native infrastructure. Article content 'Our customers want simplicity and performance without compromise,' said Charles Salameh, CEO of Sangoma. 'With our services powered by AWS, businesses are able to consolidate their communications needs with one trusted provider – on highly reliable cloud infrastructure. By building on AWS, we're delivering a secure, scalable platform that's purpose-built for the future. This collaboration serves as an example for how Sangoma can bring integrated, cloud-native solutions to mid-sized enterprises—setting a new standard for modern communications.' Article content Two organizations exemplifying the value of this solution are a large healthcare provider supporting remote patient coordination, and a nationally recognized breakfast restaurant chain with hundreds of locations. Both companies use Sangoma's UCaaS and Contact Center solutions on AWS to keep communications clear, teams connected, and day-to-day operations dependable. Article content The large home healthcare provider improved patient care by keeping distributed teams connected with AWS-powered 99.99% uptime and protecting sensitive data with HIPAA-compliant practices. Article content The national breakfast restaurant chain uses the Sangoma platform on AWS at its headquarters to support better guest services and simplify operations. The solution provides clear calls, quick setup, disaster readiness, and reliable communication during busy hours. Article content 'Sangoma's implementation of AWS helps organizations modernize communications, reduce costs, and run operations with confidence,' said Steve Teitelbaum, Head of Telco for North America at AWS. 'We're proud to support Sangoma's mission to bring flexible, scalable communications to companies across industries so they can focus more on core business operations.' Article content With AWS powering its services, Sangoma provides global scalability, enterprise-grade security, and easy integration, empowering essential communications for businesses of all sizes. Key AWS services in use include: Article content Amazon EKS & EC2 for container orchestration and elastic compute Amazon RDS & S3 for secure, scalable data storage Amazon ElastiCache & Route 53 for performance and global failover AWS ECR & Secrets Manager for DevOps efficiency and data protection Article content As more businesses move to cloud-first strategies, Sangoma's implementation of AWS services stands as a model for how technology providers can deliver unified, mission-critical solutions that grow with each customer's needs. Article content About Sangoma: Sangoma (TSX: STC; Nasdaq: SANG) is a leading business communications platform provider with solutions that include its award-winning UCaaS, CCaaS, CPaaS, and Trunking technologies. The enterprise-grade communications suite is developed in-house; available for cloud, hybrid, or on-premises deployments. Additionally, Sangoma's integrated approach provides managed services for connectivity, network, and security. A trusted communications partner with over 40 years on the market, Sangoma has over 2.7 million UC seats across a diversified base of over 100,000 customers. Sangoma has been recognized for ten years running in the Gartner UCaaS Magic Quadrant. As the primary developer and sponsor of the open-source Asterisk and FreePBX projects, Sangoma is determined to drive innovation in communication technology. For more information, visit Article content About AWS: Since 2006, Amazon Web Services has been the world's most comprehensive and broadly adopted cloud. AWS has been continually expanding its services to support virtually any workload, and it now has more than 240 fully featured services for compute, storage, databases, networking, analytics, machine learning and artificial intelligence (AI), Internet of Things (IoT), mobile, security, hybrid, media, and application development, deployment, and management from 108 Availability Zones within 34 geographic regions, with announced plans for 18 more Availability Zones and six more AWS Regions in Mexico, New Zealand, the Kingdom of Saudi Arabia, Taiwan, Thailand, and the AWS European Sovereign Cloud. Millions of customers—including the fastest-growing startups, largest enterprises, and leading government agencies—trust AWS to power their infrastructure, become more agile, and lower costs. To learn more about AWS, visit Article content Article content Article content Article content Article content Contacts Article content Article content Article content

Sangoma Technologies Corp (SANG) Q3 2025 Earnings Call Highlights: Strong Financial Performance ...
Sangoma Technologies Corp (SANG) Q3 2025 Earnings Call Highlights: Strong Financial Performance ...

Yahoo

time12-05-2025

  • Business
  • Yahoo

Sangoma Technologies Corp (SANG) Q3 2025 Earnings Call Highlights: Strong Financial Performance ...

Release Date: May 08, 2025 For the complete transcript of the earnings call, please refer to the full earnings call transcript. Sangoma Technologies Corp (NASDAQ:SANG) delivered strong financial performance in Q3 with revenue of $58.1 million and adjusted EBITDA margins at 17%. The company achieved an operating cash flow conversion from adjusted EBITDA of over 100%, indicating strong cash generation. Sangoma Technologies Corp (NASDAQ:SANG) has successfully completed its major transformation project, Project Diamond, positioning the company for future growth. The implementation of a new ERP system is expected to result in efficiency gains and cost savings of approximately $5 million over the next three years. Customer satisfaction has significantly improved, with Net Promoter Scores up nearly 300% and customer churn remaining low at 0.9%. There was a slight revenue decline in Q3 due to the shift away from lower-margin hardware reselling. The company is facing longer sales cycles in the hardware segment due to macroeconomic factors such as tariff tensions. Sangoma Technologies Corp (NASDAQ:SANG) is in the process of divesting non-core assets, which may impact short-term revenue. The market for on-premises solutions is declining, posing challenges for growth in that segment. The company is still navigating the complexities of integrating multiple acquisitions, which can be resource-intensive. Warning! GuruFocus has detected 2 Warning Signs with SANG. Q: Do you think Sangoma has fully hit its stride under the new program, or is there more sales momentum to be seen? A: (Unidentified_2) Sangoma is building momentum, akin to a 1,500-meter race. We are in the third lap, beginning to accelerate due to more efficient systems and processes. The transformation over the last 15 months has set the stage for increased momentum in FY26. Q: How is the partner program progressing, especially with recent disruptions in the on-prem channel? A: (Unidentified_3) We've added about 56 new partners since January, focusing on those with strong niches in specific industries like healthcare and hospitality. Our Pinnacle Partner Program is gaining traction, aligning with our unique value proposition of integrated solution bundles. Q: How do you view the opportunity in the on-prem business given recent industry changes? A: (Unidentified_2) The on-prem market is valued at approximately $3.3 billion. Even capturing a small market share could significantly contribute to our revenue. We are seeing increased interest from resellers of legacy competitors and expect this to be a strong portfolio for us in FY26. Q: Are you experiencing longer sales cycles due to macroeconomic factors like tariff tensions? A: (Unidentified_2) Sales cycles for our MRR business remain normal at 6 to 12 months. However, the hardware side has seen volatility and longer sales cycles due to tariff-related confusion, which is why we are divesting from non-core hardware resale. Q: How important are acquisitions to your strategy over the next 12 months? A: (Unidentified_2) Inorganic growth is a third of our growth strategy. With our transformation complete and debt reduced, acquisitions are now a viable option. We are in a favorable position to begin inorganic acquisition activities as part of our FY26 plan. For the complete transcript of the earnings call, please refer to the full earnings call transcript. This article first appeared on GuruFocus. Sign in to access your portfolio

Despite shrinking by CA$32m in the past week, Sangoma Technologies (TSE:STC) shareholders are still up 56% over 1 year
Despite shrinking by CA$32m in the past week, Sangoma Technologies (TSE:STC) shareholders are still up 56% over 1 year

Yahoo

time23-02-2025

  • Business
  • Yahoo

Despite shrinking by CA$32m in the past week, Sangoma Technologies (TSE:STC) shareholders are still up 56% over 1 year

Sangoma Technologies Corporation (TSE:STC) shareholders have seen the share price descend 25% over the month. But that doesn't change the fact that the returns over the last year have been pleasing. To wit, it had solidly beat the market, up 56%. While the stock has fallen 10% this week, it's worth focusing on the longer term and seeing if the stocks historical returns have been driven by the underlying fundamentals. Check out our latest analysis for Sangoma Technologies Sangoma Technologies isn't currently profitable, so most analysts would look to revenue growth to get an idea of how fast the underlying business is growing. Shareholders of unprofitable companies usually desire strong revenue growth. That's because it's hard to be confident a company will be sustainable if revenue growth is negligible, and it never makes a profit. In the last year Sangoma Technologies saw its revenue shrink by 4.2%. The stock is up 56% in that time, a fine performance given the revenue drop. To us that means that there isn't a lot of correlation between the past revenue performance and the share price, but a closer look at analyst forecasts and the bottom line may well explain a lot. The image below shows how earnings and revenue have tracked over time (if you click on the image you can see greater detail). We consider it positive that insiders have made significant purchases in the last year. Even so, future earnings will be far more important to whether current shareholders make money. So we recommend checking out this free report showing consensus forecasts We're pleased to report that Sangoma Technologies shareholders have received a total shareholder return of 56% over one year. There's no doubt those recent returns are much better than the TSR loss of 8% per year over five years. This makes us a little wary, but the business might have turned around its fortunes. It's always interesting to track share price performance over the longer term. But to understand Sangoma Technologies better, we need to consider many other factors. To that end, you should be aware of the 1 warning sign we've spotted with Sangoma Technologies . Sangoma Technologies is not the only stock that insiders are buying. For those who like to find lesser know companies this free list of growing companies with recent insider purchasing, could be just the ticket. Please note, the market returns quoted in this article reflect the market weighted average returns of stocks that currently trade on Canadian exchanges. Have feedback on this article? Concerned about the content? Get in touch with us directly. Alternatively, email editorial-team (at) article by Simply Wall St is general in nature. We provide commentary based on historical data and analyst forecasts only using an unbiased methodology and our articles are not intended to be financial advice. It does not constitute a recommendation to buy or sell any stock, and does not take account of your objectives, or your financial situation. We aim to bring you long-term focused analysis driven by fundamental data. Note that our analysis may not factor in the latest price-sensitive company announcements or qualitative material. Simply Wall St has no position in any stocks mentioned. Sign in to access your portfolio

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