Latest news with #SantanderCycles


Metro
2 days ago
- Metro
Four London Tube lines down after 'points failure' at Edgware Road
Londoners are facing travel headaches this lunchtime after a points failure wreaked havoc on four separate lines. The Circle and Hammersmith & City lines are both entirely suspended because of the issue at Edgware Road station. There are also severe delays on the Metropolitan line, while the District line is part-suspended for the same reason. Tickets are being accepted on buses. Transport for London said of the suspended lines: 'No service while we fix a points failure at Edgware road. Tickets are being accepted on London Buses.' It comes days after thousands of commuters were left high and dry when a software update left them unable to hire Santander Cycles. After complaints online from people saying why they were not told about the issue sooner, TfL sent an email to registered bike customers apologising for any disruption caused. Get in touch with our news team by emailing us at webnews@ For more stories like this, check our news page. MORE: Manhunt launched for suspect who 'punched finance worker in the face' on the Tube MORE: This 'useless' Tube line is home to London's most expensive mortgages MORE: Hazardous chemicals including acid and 'ice melt' flagged on Tube network


BBC News
4 days ago
- Business
- BBC News
Santander Cycles down due to software upgrades, says TfL
More than 12,000 Santander Cycles across the capital are out of service due to an IT issue, Transport for London (TfL) has software upgrades had overrun and left users are unable to hire the bikes and e-bikes via the Santander Cycles app or docking stations on Tuesday commuter Aodh Ó Daighre told BBC London he unsuccessfully visited four different stations in an attempt to hire a apologised for the disruption and said they are working to "restore services as soon as possible". Mr Ó Daighre added: "I got to my usual station and tried to release a bike with my fob, which wouldn't work, so I tried to log into the app, which also wasn't working."I walked further onto the next station and also tried to use the screen on the terminal but it said that no bikes were available at the station. "[This was] particularly annoying as all the stations were over 80% full."


BBC News
7 days ago
- Sport
- BBC News
Free rides offered on Santander Cycles on Sundays in August
Londoners are being offered free unlimited 60-minute rides on Santander Cycles during Sundays in August, to celebrate Transport for London's (TfL) Cycle Cycle Sundays scheme was created to encourage those new to cycling to give it a go, with beginner-friendly routes, leisure ride routes and cycle training tips provided, according to include rides around Hampstead Heath and Primrose Hill, Hyde Park and Notting Hill, Tower Hamlets and scheme begins on 3 August with free day passes available via the TfL website, which can be redeemed from the app, website or from one of the docking stations available across London. Fitness apps Strava and Komoot have partnered with TfL to help cyclists track and record their activities with routes across the will be able to see the route map in real time with directions being provided. They will also be able track the route length and see its difficulty level, elevation levels and how busy the road is. Santander e-bikes must be hired via the Santander Cycles app or with a membership key and are only available to registered members, TfL added. Rides exceeding 60 minutes will incur additional charges of £1.65 for each additional 60 minutes for pedal bikes and £3 for each additional 60 minutes for an Norman, London's walking and cycling commissioner, said: "Cycling can be for everyone and it really is the best way to explore London this summer, with more than 410km of cycling routes available for both beginners and experienced riders."David Eddington, from TfL, said: "Cycling is not only brilliant for your physical and mental health but also is a great way of getting around and exploring London. "Whether you have never been on a bike, or are a regular user, we look forward to seeing many people claiming their free Santander cycle every Sunday in August."


Telegraph
20-05-2025
- Automotive
- Telegraph
How to cycle in London as a tourist (without annoying locals)
For a quarter of a century in a bygone age, I was a Londoner who used a bicycle for travel to and from work and play; to the office, the pub and the Café des Artistes. London made no provision for us. Apart from a few bus lanes, we shared the same spaces as cars, motor bikes, lorries and buses. We were minnows in the slow-moving river of traffic, ducking and diving to keep out of trouble. There were scary moments and a few painful collisions, usually with a car door that opened into my path. Since moving away from London, I have kept up the cycling and swear at motorists about as often as I curse cyclists while driving. There's no escaping the fact that sharing the road is a confrontational experience. Or is there? Word has trickled out to the shires that 21 st century London is a city transformed by cycling superhighways, special 'bike friendly' traffic lights and widely available public bikes for hire (both the official Santander Cycles, which have permanent pavement docks, and a raft of e-bike options from the likes of Lime, Forest and Dott). A friend whom I would never have imagined on a bicycle tells me she uses the Santander Cycles because there's a docking station near her flat. 'It's efficient and I've started using their e-bikes,' she writes. 'After a busy day the bike is a breath of fresh air that pushes me home.' Clearly, it was time to give London cycling another go, this time as a tourist. I downloaded the Santander app to my phone and paid £3.50 for as many sub-60-minute rides as I could manage in 24 hours. Having found a docking station – with some difficulty, such is the chaos of building work at Paddington – I took possession of my first Boris bike (as they are still affectionately known, named for the city's erstwhile mayor who was in power when they arrived) and embarked on a 20 mile tour of central London: to the Bank of England and back via many famous monuments, museums, bridges, parks and shopping streets. An energetic cyclist could manage that in a couple of hours, but I took most of the day over it, stopping to change mount, eat, drink and see the sights. And loved almost every minute of it. How could I not? On a sunny but not oppressive May day, London was looking its best, decked with blossom and VE Day flags. As I paused at the Serpentine to survey the colourful scene, the heart swelled with unexpected pride at the beauty of our great capital city. Has earth anything to show more fair? What better way to see London and get the feel of how it fits together than on a bicycle? London used to swing. Then it rocked, got rich and stayed cool. These days, London rides. All cycling life is there – delivery boys and girls on bicycles, cyclo-taxis and gaudy rickshaws, students, bankers, tourists. In Chelsea, I suspended docking negotiations to watch an old couple pedal slowly up the King's Road on a tandem. The sight of a cyclist with what looked like a coffin over the front wheel gave me an idea for a start-up, but Cycle Hearse UK has beaten me to it. Helmet wearers were, it must be said, in a minority; headphone wearers not so. Dangerous? Of course it is. I saw two near-calamities, cyclists entirely to blame in both cases. At the Vauxhall Bridge crossroads, a cyclist too deep in conversation or music to hear the siren of a police car on a mission pedalled serenely across its bow, inches from the front bumper, while all other traffic stood still. Later in the day, at Marble Arch, I watched two cyclists converge at full tilt like jousting knights. After a clash of handlebars, a skid and a shouting match, they went their separate ways, doubtless excited by the cut and thrust. Those incidents seem symptomatic of the state of things. Motorists I found less numerous and far more aware and considerate than of old. Not once did a black cab squeeze past me in a narrow lane and turn hard left. As for any change in cyclists' behaviour, there are many more of them and I even saw a handful of them on the phone. In many languages they ride and chat, some with phone in hand, others hands-free. Rules of the road are there for the flouting. It is as if the improved infrastructure has brought a sense of herd immunity. Well done London, for putting up with us and making it such a pleasure, and so easy, to ride a bike. What (and how) to hire Your first decision is which provider to opt for – the two most readily available of which are Santander (both pedal and electric) and Lime (electric only). The Santander day pass (£3.50 for an unlimited number of rides of up to 60 minutes each) suited me best, and for a mostly flat ride I felt no need of an e-bike. The bikes were fine for the purpose, comfortable and easy to adjust. Santander also has e-bikes (£1 per ride extra), but not everywhere. Using the app, it wasn't difficult to find docking stations close to popular sights. Of the dozen I looked at, only one station had no spaces, but several had no e-bikes. Limes are more expensive (£6.99 for 60 minutes, or £18.99 for 200 minutes valid for a week) and heavier; easy to handle once you get going, but less manoeuvrable slowly in tight spaces. The advantages are clear: Limes have a phone holder, the app connects seamlessly with satnav, they go faster for less effort and you don't have to park them in a dock. I saw many more Limes than Santanders in use, and little evidence of the much-publicised issue of abandoned bikes obstructing the pavement. Forest e-bikes operate in much the same way as Limes and are to be found in many of the same places. Practical tips Do Charge your phone. Santander bikes can be unlocked and paid for with a bank card, but the app is essential for finding stations where bikes and spaces are available. Using Lime involves a QR code. Prepare your route in advance. If you don't already know your way around London, navigation is not straightforward. Useful websites include TfL's cycling routes and maps page, Visit London's cycling guide, and the London Cycling Network, which has created a fantastic map of the city's cycle superhighways. Check the bike before committing to it. I didn't see any obviously broken ones, but the state of repair varies. Wobbly pedals and bald tyres are bad indicators. Does it have a bell? Adopt a defensive mindset. Don't be seduced by the specious argument that you're less likely to be hit if you go as fast as everyone else. It's not dodgems. Keep an eye on parked cars as you approach: if there's someone inside, a door may be about to open. Keep to the left in the cycle lane, and only overtake when necessary. Consider buying a helmet if you plan to use the bikes a fair bit during your visit. Likewise, invest in a fluorescent vest if you plan to cycle after dark. Wait in the 'cycle box' (in front of queuing cars) at traffic lights. Don't Get straight out onto the major thoroughfares (or on-road routes) – find somewhere quieter to get into the rhythm first. Rush. Most other cyclists are, understandably enough, in a hurry, working, delivering food or people – but you needn't be. You'll have far more time to enjoy your surroundings if you take things at a more leisurely pace. Speed. Rental e-bikes are said to be limited to 15mph, but there are plenty of cyclists going much faster than that on their own machines. You'll have more time to react and make decisions if you keep your own speed down. Run red lights: you will likely see many other cyclists doing it, which is exactly why you shouldn't. Assume pedestrians on the pavement will stay there. On shopping streets popular with overseas visitors, they're likely to look the wrong way and step out into the road. Wear headphones. It sounds obvious, but it's increasingly common and makes it impossible to be sufficiently aware of what's around you. The golden rules of London cycling etiquette Give clear hand signals, and look over your shoulder to check before making a move. In addition to giving yourself time to get comfortable before heading out onto busy sections, make sure your first forays onto London's cycle lanes do not coincide with rush hour: nothing is more irritating than being stuck behind a slow and weaving tourist when you're trying to get to work. Never abandon your dockless e-bike (eg. Lime) so that it's blocking a pavement or bike lane. Thank other riders or waiting cars with a nod or a raised hand as you would when driving. Do your fellow cyclists a favour and, should your Santander bike develop a major issue while you're using it, flag it by holding down the 'fault' button on the docking point within 10 seconds of returning the bike. It will then show a flashing red and be inaccessible to fellow riders until the fault is fixed.
Yahoo
17-03-2025
- Yahoo
Silvertown shuttle offering free River Thames crossings for London cyclists for a year
A new cycle shuttle service will start operating next month for East London cyclists crossing the Thames as part of the opening of the Silvertown Tunnel – with no fee for the first 12 months. The new tunnel, connecting the Greenwich Peninsula to Silvertown on the north side of the River Thames, will open on 7 April in an effort to try and reduce congestion on the pre-existing cross-river Blackwall Tunnel. As part of its opening, Transport for London (TfL) says it is setting up a shuttle service for cyclists tunnel for those trying to get from one side of the river to another. Starting the same day as the tunnel opens, TfL promises a service that will operate every 12 minutes between 6.30am and 9.30pm, which will be free to use for at least the first year. The shuttle will be distinct from other buses, with silver and blue branding, and has been designed inside to allow people with bikes to board and be transported underneath the river. The bus can carry a variety of bikes, such as pedal cycles, tricycles, folded cycles, e-bikes adaptive cycles and cargo cycles. However, they must be no longer than 2.14m, no wider than 0.76m and no higher than 1.4m at the handlebar. Alongside personal bikes, Santander Cycles and third-party hire bikes will also be allowed on the service. The bus will have two bays for cycle storage, holding four standard cycles, with one bay prioritised for non-standard bikes. Folding cycles, luggage and equipment can also be stored in dedicated luggage racks. The shuttle will have two stops only, one on each side of the river. On the north side, the stop will be located on Seagull Lane close to Royal Victoria DLR station, while the south stop will be found on Millennium Way near the junction with Old School Close. The bus will lower itself to the kerb to assist customers with boarding, and a ramp can also be deployed. People who do not have a bike will not be able to board the bus but instead can hop on to the other cross-river bus services that are also launching with the opening of the Silvertown Tunnel. TfL said it hopes the service will provide a greater capacity for multiple cycles, and with the frequency of the service, cyclists will be able to plan their routes flexibly. Lorna Murphy, director of buses at TfL, said the new service is 'innovative' and will provide important cross-river connectivity. 'This free service will help people cycling in east London cross the river safely and encourage more active travel across the area,' she said. 'We have designed this service to support as many different cycle designs as possible within the physical space available, and we look forward to seeing Londoners using it once the Silvertown Tunnel opens on 7 April.'