Latest news with #SaudiaAirlines
Zawya
3 days ago
- Business
- Zawya
Flynas leads in passenger satisfaction: Saudi GACA
The Saudi Arabia General Authority of Civil Aviation (GACA) has released its June 2025 classification index for air transport service providers and airports, revealing that flynas is the top performer, recording the fewest complaints with 26 per 100,000 passengers and achieving a 100 per cent on-time complaint resolution rate. A total of 1,370 passenger complaints were lodged against air carriers in June, reported SPA. Saudia Airlines ranked second with 32 complaints per 100,000 passengers, also maintaining a 100 per cent resolution rate. flyadeal came third with 34 complaints per 100,000 passengers and a 100 per cent timely resolution rate as well. The most common complaint categories for the month were flight-related issues, followed by baggage services and ticketing. In the airport classifications, King Khalid International Airport in Riyadh demonstrated the lowest complaint rate among international airports handling over six million passengers annually, with just 0.4 per 100,000 passengers (15 complaints) and a 100 per cent timely resolution rate. Abha International Airport led the category for international airports with less than six million annual passengers, recording the lowest complaint rate at 2 per 100,000 passengers, based on one complaint, and a 100 per cent timely resolution rate. For domestic airports, King Saud Airport had the lowest complaint rate, also at 2 per 100,000 passengers with one complaint, and a 100 per cent timely resolution rate. GACA emphasised that this monthly report provides travellers with crucial information on service provider performance in addressing customer complaints, empowering them to make informed decisions. It also highlights the authority's commitment to transparency and dedication to resolving passenger concerns while fostering healthy competition among aviation entities to elevate service standards. Copyright 2025 Al Hilal Publishing and Marketing Group Provided by SyndiGate Media Inc. (
Arabian Business
15-07-2025
- Business
- Arabian Business
Saudia Airlines transports 17.5m passengers in H1 2025 with world-leading on-time performance
Saudia Airlines has reported a strong performance for the first half of 2025, carrying more than 17.5m passengers — a 7.2 per cent increase compared to the same period in 2024 — as the airline continues its growth trajectory across domestic and international markets. According to the carrier's latest operational report, more than 100,000 flights were operated across four continents, up 4 per cent year-on-year, with more than 293,000 flight hours recorded. The airline also achieved an impressive on-time performance rate of 89.6 per cent, topping global rankings in both March and June 2025, according to aviation data firm Cirium. Saudia international and domestic growth International passengers: More than 9.6m, a 5 per cent increase, supported by upwards of 43,700 international flights (+3 per cent) Domestic passengers: 7.9m, up 10 per cent, across more than 56,000 flights These numbers reflect Saudia's expanding reach and operational efficiency, backed by its fleet of 148 aircraft and bolstered by the airline's strategy to connect global travellers to the Kingdom. Saudia is poised for further expansion with the planned delivery of 117 new aircraft in the coming years. These will increase seat capacity on existing routes, enable access to new global destinations and strengthen air connectivity in line with Saudi Arabia's national objectives across tourism, entertainment, sports, and Hajj and Umrah.
Time of India
04-07-2025
- Time of India
Umrah made easier: Saudi Arabia allows year-round nonstop entry for GCC visitors
has officially opened up year-round access for Gulf citizens and residents to perform Umrah, allowing pilgrims from UAE, Bahrain, Kuwait, Oman, and Qatar to enter the Kingdom at any time. Tired of too many ads? go ad free now The announcement was made by the Ministry of Hajj and Umrah, which confirmed that eligible pilgrims can apply for permits via the official Nusuk application, streamlining the process for regional visitors. Multiple Visa Options Available Residents of GCC nations can perform Umrah using various visa types, including: Umrah visas via the Nusuk platform via the Nusuk platform Transit visas through partnerships with Saudia Airlines and Flynas Tourist visas issued through the Ministry of Foreign Affairs portal This expansion offers more flexibility and ease of access for Gulf-based pilgrims who wish to undertake the spiritual journey outside of the traditional Hajj season. Part of Saudi Vision 2030 Goals The new policy aligns with Saudi Arabia's Vision 2030, which aims to position the Kingdom as a global centre for religious and cultural tourism. By easing Umrah-related travel restrictions, the government is actively encouraging spiritual tourism as a key component of its economic diversification efforts beyond oil. The Ministry highlighted that over 190,000 international Umrah visas have already been issued since the end of the recent Hajj season, a figure reported by the Saudi Press Agency. Understanding Umrah's Significance Unlike Hajj, which occurs during a specific period in the Islamic calendar and is mandatory once in a lifetime for eligible Muslims, Umrah is a non-compulsory pilgrimage that can be performed at any time of the year. Though shorter and less complex, it holds profound spiritual importance and remains a deeply cherished act of worship for Muslims globally.
Filipino Times
03-07-2025
- Filipino Times
Saudi Arabia-bound flight returns to PH due to ‘technical issue'
All 263 passengers aboard a Saudia Airlines flight are safe after the aircraft, bound for Jeddah, Saudi Arabia, returned to the Ninoy Aquino International Airport (NAIA) due to a technical issue. The Civil Aviation Authority of the Philippines (CAAP) said Flight SVA 871 took off from NAIA at 11:52 p.m. on Wednesday but turned back less than an hour into the flight after its weather radar malfunctioned. The aircraft landed safely in Manila at 1:25 a.m. on Thursday. CAAP assured the public that it is coordinating closely with the airline and relevant aviation authorities to uphold safety and maintain operational readiness. Related Articles
Time of India
01-07-2025
- Time of India
UAE: How passengers can perform Umrah with free transit visa during layovers in Saudi Arabia
King Abdulaziz International Airport/ Image (File) Saudi Arabia is now offering a convenient and cost-effective way for international travelers, including GCC residents, to perform Umrah during layovers in the Kingdom. By booking flights with either Saudia Airlines or Flynas, eligible passengers can obtain a free stopover visa that grants access to Makkah and Madinah for up to 96 hours. Here's a complete, detailed breakdown of how the system works, eligibility requirements, and how to apply. What Is the Saudi Stopover Visa? Saudi Arabia's transit visa, also known as the stopover visa, allows international travelers to stay in the Kingdom for up to 96 hours (4 days). This visa was introduced to encourage short-term visits for religious purposes such as Umrah and Ziyarah, as well as tourist. The visa is free of charge, with only minimal fees for processing and mandatory medical insurance. Key Details: Valid for 90 days from the date of issue. Stay duration: Maximum 96 hours, single-entry only. Only available through Saudia Airlines and Flynas bookings. Free of charge, with minimal processing and insurance fees. Only applies to transit passengers with confirmed onward travel. Must book Umrah or Ziyarah appointments via the platform. Who Can Apply? The stopover visa is broadly available, but there are some specific conditions to qualify: Eligibility: Open to any international traveler transiting through Saudi Arabia. Must be flying with Saudia or Flynas; not valid with other airlines. GCC residents are eligible, even if they are not citizens. Travelers on other airlines need to apply for a standard transit visa instead. Benefits of the Stopover Visa This visa provides several advantages for those interested in religious travel or brief tourism visits: Free visa issuance (only minor fees for processing and insurance apply). Enables Umrah and Ziyarah without needing a separate religious visa. Automatically issued during the flight booking process. Allows up to 96 hours stay in Saudi Arabia. Valid for 3 months from the date of issuance. Required Documents and Conditions To successfully apply and be granted the visa, travelers must meet the following documentation and condition criteria: Documents Needed: Passport valid for at least 6 months, with no restrictions. Confirmed onward flight ticket and a visa/residence permit (if applicable) for the final destination. A passport-size photo (200x200 pixels, max 20KB) that meets Saudi visa photo requirements. by Taboola by Taboola Sponsored Links Sponsored Links Promoted Links Promoted Links You May Like Trading CFD dengan Teknologi dan Kecepatan Lebih Baik IC Markets Mendaftar Undo Visa Validity and duration Validity: 90 days from the date of issuance Maximum stay: 96 hours (4 days) Single-entry only Not extendable Subject to change based on the Saudi Ministry of Foreign Affairs Booking with Saudia Airlines Visa fee: Free Application fee: SAR 39.50 (Dh 38.68) Medical insurance: From SAR 13 (Dh12.73) Validity: 3 months Stay: Up to 96 hours Application method: Automatically processed during booking. Booking with Flynas Visa fee: Free Application fee: SAR 39.50 (Dh 38.68) Medical insurance: From SAR 13 (Dh12.73) Validity: Three months Stay: Up to 96 hours Application method: Issued automatically when booking your flight. How to apply for the free transit visa 1. Visit the airline website ( or ). 2. Search for flights with a stopover in Saudi Arabia (either on your outbound or return journey). 3. Choose your flight and enter your personal and travel details. 4. Select the option to apply for a stopover visa during booking. 5. Fill in: Passport number Emirates ID (if applicable) Contact details and address Upload passport-size photo Declare any required medical info 6. Complete the booking and payment process. 7. After confirmation, your transit visa and insurance documents will be emailed to you, usually within minutes. Note: Travelers must register and book their Umrah or Ziyarah appointments via the platform ahead of time as part of the stopover visa process.
