Latest news with #ScamChecker
Yahoo
07-04-2025
- Business
- Yahoo
Metro Bank unveils AI-powered scam detection solution
Metro Bank has unveiled an AI-based scam detection service in collaboration with Ask Silver, aiming to assist customers in identifying fraudulent communications. The tool, named the Metro Bank Scam Checker, enables personal and business clients to immediately determine if they are at risk of falling victim to scams. Customers of Metro Bank can now take a photograph or screenshot of any suspicious emails, websites, letters, or promotional material, and send the image via WhatsApp to the Metro Bank Scam Checker. Ask Silver's AI technology then analyses the content and informs the customer within moments whether it is fraudulent, offering guidance on how to proceed and stay secure. This service is available free of charge to Metro Bank customers, enabling them to swiftly identify fraudulent activity and take necessary precautions. The AI-driven tool offers results within 'minutes', providing customers with an effective means of avoiding impersonation scams and other types of fraudulent schemes. Impersonation fraud has become a serious concern in the UK, with criminals increasingly posing as legitimate organisations to gain unauthorised access to personal accounts. By partnering with Ask Silver, Metro Bank aims to reduce the impact of such fraud, empowering customers to identify deceptive communications and minimise the risk of falling prey to fraudsters. UK Finance reports that more than £1bn ($1.28bn) was lost to fraud and scams in 2023 alone. With the introduction of the Scam Checker, Metro Bank hopes to combat these losses by giving customers the means to recognise scams early and report them to the appropriate authorities. The tool not only alerts customers to potential fraud but also automatically informs the relevant authorities, supporting both the financial sector and law enforcement in their efforts to combat crime. Metro Bank reassures its customers that it will never ask for sensitive details, such as passwords, PINs, or security codes, via email or text message. Ask Silver was established by Alex Somervell and Jonny Pryn, inspired by a personal tragedy when a close relative of Alex's lost £150,000 in a scam. This experience motivated the pair to develop technology that could protect others from similar financial harm. Metro Bank Fraud head Baz Thompson said: 'This new partnership with Ask Silver is a game changer in protecting customers from fraud and helping to stop crime. 'We take the security of our customers very seriously and constantly review how we can help them fight fraud. 'Criminals often play on urgency and speed to trick people into parting ways with their hard-earned cash. "Being able to offer a service where customers can know in minutes whether something is fraudulent provides an essential barrier to staying one step ahead of fraudsters.' "Metro Bank unveils AI-powered scam detection solution" was originally created and published by Retail Banker International, a GlobalData owned brand. The information on this site has been included in good faith for general informational purposes only. It is not intended to amount to advice on which you should rely, and we give no representation, warranty or guarantee, whether express or implied as to its accuracy or completeness. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.
Yahoo
07-04-2025
- Business
- Yahoo
Metro Bank launches AI-powered scam detection tool
Metro Bank has launched an AI-powered scam detection service which will let customers send a WhatsApp message to check whether they are at risk from fraud. It says it has become the first UK bank to partner with award-winning AI scam detector Ask Silver. The Metro Bank Scam Checker will be available on WhatsApp and will enable users to take a screenshot or photo of any email, webpage, letter or leaflet that they believe to be suspicious and send it to scam checker. Using AI, the checker will then identify if the communication is fraudulent and provide suggestions and guidance on the next steps to take in order to stay safe. The bank said it had launched the tool because of the increasing threat of fraud and scams, highlighting data from UK Finance which shows that more than £1 billion was lost to fraud, including scams, in 2023, with this type of offence accounting for more than four in 10 of all crimes in the UK. Baz Thompson, head of fraud at Metro Bank, said: 'This new partnership with Ask Silver is a game-changer in protecting customers from fraud and helping to stop crime. 'We take the security of our customers very seriously and constantly review how we can help them fight fraud. 'Criminals often play on urgency and speed to trick people into parting ways with their hard-earned cash. 'Being able to offer a service where customers can know in minutes whether something is fraudulent provides an essential barrier to staying one step ahead of fraudsters.' Ask Silver was founded by Alex Somervell and Jonny Pryn after Mr Somervell's relative was scammed out of £150,000 – most of their life savings. 'We're thrilled to join forces with Metro Bank to empower its customers in the fight against fraud and scams,' he said. 'This partnership marks a pivotal step in safeguarding financial security and we hope it's just the beginning. 'We're building the most human-focused anti-scam company, and partnering with customer-focused financial institutions like Metro Bank is core to that. 'We want to work together with banks, public institutions and the public to keep our loved ones safe, as well as their hard-earned money.'
The Independent
07-04-2025
- Business
- The Independent
Metro Bank launches AI-powered scam detection tool
Metro Bank has launched an AI-powered scam detection service which will let customers send a WhatsApp message to check whether they are at risk from fraud. It says it has become the first UK bank to partner with award-winning AI scam detector Ask Silver. The Metro Bank Scam Checker will be available on WhatsApp and will enable users to take a screenshot or photo of any email, webpage, letter or leaflet that they believe to be suspicious and send it to scam checker. Using AI, the checker will then identify if the communication is fraudulent and provide suggestions and guidance on the next steps to take in order to stay safe. The bank said it had launched the tool because of the increasing threat of fraud and scams, highlighting data from UK Finance which shows that more than £1 billion was lost to fraud, including scams, in 2023, with this type of offence accounting for more than four in 10 of all crimes in the UK. Baz Thompson, head of fraud at Metro Bank, said: 'This new partnership with Ask Silver is a game-changer in protecting customers from fraud and helping to stop crime. 'We take the security of our customers very seriously and constantly review how we can help them fight fraud. 'Criminals often play on urgency and speed to trick people into parting ways with their hard-earned cash. 'Being able to offer a service where customers can know in minutes whether something is fraudulent provides an essential barrier to staying one step ahead of fraudsters.' Ask Silver was founded by Alex Somervell and Jonny Pryn after Mr Somervell's relative was scammed out of £150,000 – most of their life savings. 'We're thrilled to join forces with Metro Bank to empower its customers in the fight against fraud and scams,' he said. 'This partnership marks a pivotal step in safeguarding financial security and we hope it's just the beginning. 'We're building the most human-focused anti-scam company, and partnering with customer-focused financial institutions like Metro Bank is core to that. 'We want to work together with banks, public institutions and the public to keep our loved ones safe, as well as their hard-earned money.'
