
Metro Bank launches AI-powered scam detection tool
Metro Bank has launched an AI-powered scam detection service which will let customers send a WhatsApp message to check whether they are at risk from fraud.
It says it has become the first UK bank to partner with award-winning AI scam detector Ask Silver.
The Metro Bank Scam Checker will be available on WhatsApp and will enable users to take a screenshot or photo of any email, webpage, letter or leaflet that they believe to be suspicious and send it to scam checker.
Using AI, the checker will then identify if the communication is fraudulent and provide suggestions and guidance on the next steps to take in order to stay safe.
The bank said it had launched the tool because of the increasing threat of fraud and scams, highlighting data from UK Finance which shows that more than £1 billion was lost to fraud, including scams, in 2023, with this type of offence accounting for more than four in 10 of all crimes in the UK.
Baz Thompson, head of fraud at Metro Bank, said: 'This new partnership with Ask Silver is a game-changer in protecting customers from fraud and helping to stop crime.
'We take the security of our customers very seriously and constantly review how we can help them fight fraud.
'Criminals often play on urgency and speed to trick people into parting ways with their hard-earned cash.
'Being able to offer a service where customers can know in minutes whether something is fraudulent provides an essential barrier to staying one step ahead of fraudsters.'
Ask Silver was founded by Alex Somervell and Jonny Pryn after Mr Somervell's relative was scammed out of £150,000 – most of their life savings.
'We're thrilled to join forces with Metro Bank to empower its customers in the fight against fraud and scams,' he said.
'This partnership marks a pivotal step in safeguarding financial security and we hope it's just the beginning.
'We're building the most human-focused anti-scam company, and partnering with customer-focused financial institutions like Metro Bank is core to that.
'We want to work together with banks, public institutions and the public to keep our loved ones safe, as well as their hard-earned money.'

Try Our AI Features
Explore what Daily8 AI can do for you:
Comments
No comments yet...
Related Articles


Daily Record
3 hours ago
- Daily Record
Nespresso coffee machine bundle that makes brewing effortless now 45% off on Amazon
Snag the Nespresso Coffee Machine Barista Bundle in time for Father's Day Dreaming of café-quality coffee from the comfort of your own home? Look no further than the latest offering from Nespresso. Right now, Amazon is serving up an irresistible deal on the Nespresso Coffee Machine Barista Bundle. This comprehensive package includes the Vertuo Pop black by Magimix, a Milk Frother, 2 Nespresso Mugs, 2 Spoons, and both Melozio Coffee Pods and Chiaro Coffee Pods. You can get this fantastic bundle for just £109.00, a significant 45 percent saving off its original price of £199.00. Beyond the sleek black model, this machine is also available in vibrant yellow and blue, allowing you to choose a shade that perfectly complements your kitchen. The machine is remarkably VERSATILE, offering four coffee cup sizes, Mug/Coffee, Gran Lungo, Double Espresso, and Espresso, all via three different coffee pod sizes. Thanks to Bluetooth and Wi-Fi, SMART CONNECTIVITY ensures you always get the best and most up-to-date Nespresso coffee experience through automatic software updates. Creating exceptional coffee is a breeze with its ONE TOUCH operation, and the included AEROCCINO3 milk frother lets you enjoy perfectly textured hot or cold milk for lattes and cappuccinos. If you're exploring other options, consider these alternatives, though they don't offer the exact same comprehensive bundle. If it's the Philips L'OR BARISTA Sublime Coffee Capsule Machine you're after, then you're not alone, as it boasts a strong 4.5 out of 5 stars from over 2,600 reviews. It's also currently 45 percent off on Amazon at £59.99. Or perhaps you can take a look at the De'Longhi Nescafé Dolce Gusto Piccolo XS has had shoppers branding it with a remarkable 4.4 out of 5 stars from over 12,000 reviews and is available for £54.99 on Amazon. Nespresso Coffee Machine Barista Bundle £199.00 £109.00 Amazon Shop Product Description With over 500 units bought in the past month and an impressive 4.1 out of 5 stars from 950 ratings, the Nespresso Barista Bundle has clearly resonated with coffee lovers. One satisfied user raved: "A great little coffee machine. All the cleaning done for you. Product is well made and simple to use, looks good on kitchen top." Another buyer praised the machine, noting: "At last a reasonably priced coffee machine that makes great coffee and with good volume as well," also appreciating the swift delivery of free pods. Join the Daily Record WhatsApp community! Get the latest news sent straight to your messages by joining our WhatsApp community today. You'll receive daily updates on breaking news as well as the top headlines across Scotland. No one will be able to see who is signed up and no one can send messages except the Daily Record team. All you have to do is click here if you're on mobile, select 'Join Community' and you're in! If you're on a desktop, simply scan the QR code above with your phone and click 'Join Community'. We also treat our community members to special offers, promotions, and adverts from us and our partners. If you don't like our community, you can check out any time you like. To leave our community click on the name at the top of your screen and choose 'exit group'. If you're curious, you can read our Privacy Notice. A particularly glowing review summed up the experience, stating it "exceeded my expectations... The machine itself is incredibly user-friendly... The built-in milk frother is a fantastic addition... Each cup is rich, aromatic, and perfectly balanced, providing a café-quality experience." However, not everyone has had a perfectly smooth experience. One critical review stated: "Decent coffee but it is a scam in this economy. You need a subscription for the refill which will cost around 2 pounds per cup of coffee + electricity + milk, water sugar. Better get it from the coffee shop." Another less positive review noted: "Didn't realise that it is a new type of Nespresso machine... The previous Nespresso capsules are incompatible... new capsules are twice as expensive for less the amount of capsules". If you're ready to elevate your morning coffee routine with a blend of convenience, quality, and versatility, get this product on Amazon now.


Wales Online
4 hours ago
- Wales Online
Well-known Swansea pub put up for sale
Well-known Swansea pub put up for sale It includes two main functions rooms, a beer garden, and bedrooms on the first, second and third floors and is up for grabs for £549,995 The Schooner Inn is up for sale (Image: Clee Tompkinson Francis ) A well-known pub which has been part of the furniture of Swansea's Marina area for decades has been put up for sale. The Schooner Inn, located in Somerset Place, was popular for its bingo, comedy club and social afternoons, along with its pool table, darts and beer garden. But Clee Tompkinson Francis is now marketing the pub for sale for £549,995, stating it is being sold unoccupied, and has potential to be "split into three different investment units". It has two bar areas and six-bedroom accommodation above, a beer garden, a cafe-kitchen, and a large basement. Never miss a Swansea story by signing up to our newsletter here The listing states: "A large freehold city centre pub/hostel situated within the Marina, Swansea. "This property benefits from a fully licensed bar, hostel and music licence. Accommodation includes entrance hallway, main pub/bar area, two large function rooms, gents and female toilet blocks, further kitchen and bar area to rear, cafe/kitchen and beer garden." Inside the Schooner Inn (Image: Clee Tompkinson Francis ) Article continues below It adds: "To the lower ground floor is a large basement. "To the first and second floors are six bedrooms and two bathrooms. To the third floor are a further two rooms. "The property presents itself as an opportunity as a mixed use development, hotel, cafe, public house, HMO/Airbnb (subject to approval)." The bar and pool table area (Image: Clee Tompkinson Francis ) You can find out more about the opportunity by visiting the Clee Tompkinson Francis website by clicking here. Elsewhere in Swansea, The Glamorgan Hotel, in Argyle Street, is also being marketed by Clee Tompkinson & Francis for £499,995. Article continues below The venue was once a popular drinking spot in the city and was included in The Real Ale Pub Guide 2000, which provided a county-by-county guide to 2,500 free-houses, brew pubs, and micro-breweries. Click here to read more. Get Swansea news updates on your phone by joining our WhatsApp community here . We occasionally treat members to special offers, promotions and ads from us and our partners. See our Privacy Notice .


Scotsman
6 hours ago
- Scotsman
Full list of iPhones that WhatsApp has stopped working on
WhatsApp has stopped working on many iPhone models this month 😱 Sign up to the weekly Cost Of Living newsletter. Saving tips, deals and money hacks. Sign up Thank you for signing up! Did you know with a Digital Subscription to Edinburgh News, you can get unlimited access to the website including our premium content, as well as benefiting from fewer ads, loyalty rewards and much more. Learn More Sorry, there seem to be some issues. Please try again later. Submitting... WhatsApp has stopped working on certain iPhones. Old handsets can no longer use the messaging app. But is your phone one of the models impacted? Thousands of iPhone users can no longer use WhatsApp as it has stopped working on older models. It is a blow to many and may mean you need to fork out for a new handset. Android users were hit by this change earlier in the year - but it has now arrived to Apple customers. The mega popular messaging app now only works on phones with iOS 15.1 or later. Advertisement Hide Ad Advertisement Hide Ad But which iPhone devices can no longer use WhatsApp? Here's all you need to know: Why is WhatsApp no longer working on some phones? WhatsApp app on an older iPhone model |The messaging giant has been rolling out changes to its compatibility in recent months and years. It means that older devices are being left behind - as WhatsApp tailors its service for more modern handsets. Metro reports that WhatsApp's owner Meta says the changes are part of regular updates to make sure it stays secure and functional while keeping up with newer models of phones. If you haven't upgraded your device in a while it might be time. Advertisement Hide Ad Advertisement Hide Ad Full list of iPhones that WhatsApp no longer works with If your iPhone is not compatible with iOS 15.1 or later you might have noticed that WhatsApp has stopped working on it. Meta rolled out the change on May 5. It includes iPhone 5, iPhone 6 and iPhone 6 Plus. Older models than those devices, which date back as far as 2012, are also no longer compatible with WhatsApp. You can check which iOS system you have by going to the settings, clicking through to general and then about. Once in this option you can find the option called version and that will tell you what operating system your phone carries. Have you got a story you want to share with our readers? You can now send it to us online via YourWorld at . It's free to use and, once checked, your story will appear on our website and, space allowing, in our newspapers.