Latest news with #ScottishAndSouthernElectricityNetworks
The Independent
12 hours ago
- Climate
- The Independent
Last of 72,000 homes in Scotland which lost power in Storm Floris reconnected
The last of 72,000 homes which lost power during Storm Floris have been reconnected after five days. Power network Scottish and Southern Electricity Networks (SSEN) said the storm was 'exceptional' and that its response operation in the north of Scotland was 'comparable to those usually seen in the depths of winter'. A spokesperson said repairs took longer due to fallen trees and 'the sheer volume of damage to overhead lines caused by this week's destructive winds', and that by 11am on Friday customers who lost power on Monday were 'finally reconnected'. SSEN said 'record wind speeds and widespread storm-force gusts' caused 'considerable network damage'. By 9.30pm on Wednesday, SSEN had said there were around 950 homes, mainly in the Highlands, that were still without power as a result of the weather. A total of 71,000 customers had been reconnected by that stage. Some 7,500 hot meals were provided to people awaiting reconnection, with 1,000 workers being part of the operation to restore power, officials said. The company thanked customers for their 'patience and understanding', and said 100,000 vulnerable customers were contacted ahead of the storm arriving via text or by phone call. Storm Floris has been confirmed as a category two severe weather event, which means customers without power for more than 48 hours continuously will receive a guaranteed standards payment of £85, and a subsequent payment of £45 for each continuous six-hour period that they did not have power thereafter. Andy Smith, SSEN distribution's director of customer operations for the north of Scotland, said: 'Floris was an exceptional storm, which has called for an exceptional response from us – 1,000 people have been working hard to reconnect homes and support customers while a huge volume of network reconstruction has been done in challenging conditions. 'I want to say thank you to everyone who's played their part in this response, both from our own teams, and also those of our contract partners and fellow network operators who've willingly come to support us. 'But as the restoration work draws to a close, I'd particularly like to thank all 72,000 customers whose supplies were interrupted for their patience and understanding while we've worked to rebuild the network as safely and as quickly as we could. 'The kindness shown to our teams working in communities and the support given on social media over the past few days has been very much appreciated. 'Now supplies have been restored, I encourage those who lost power to take a look at the details of compensation that will be provided, and also to make a claim for reimbursement if they qualify.'
Yahoo
15 hours ago
- Climate
- Yahoo
Last of 72,000 homes in Scotland which lost power in Storm Floris reconnected
The last of 72,000 homes which lost power during Storm Floris have been reconnected after five days. Power network Scottish and Southern Electricity Networks (SSEN) said the storm was 'exceptional' and that its response operation in the north of Scotland was 'comparable to those usually seen in the depths of winter'. A spokesperson said repairs took longer due to fallen trees and 'the sheer volume of damage to overhead lines caused by this week's destructive winds', and that by 11am on Friday customers who lost power on Monday were 'finally reconnected'. SSEN said 'record wind speeds and widespread storm-force gusts' caused 'considerable network damage'. By 9.30pm on Wednesday, SSEN had said there were around 950 homes, mainly in the Highlands, that were still without power as a result of the weather. A total of 71,000 customers had been reconnected by that stage. Some 7,500 hot meals were provided to people awaiting reconnection, with 1,000 workers being part of the operation to restore power, officials said. The company thanked customers for their 'patience and understanding', and said 100,000 vulnerable customers were contacted ahead of the storm arriving via text or by phone call. Storm Floris has been confirmed as a category two severe weather event, which means customers without power for more than 48 hours continuously will receive a guaranteed standards payment of £85, and a subsequent payment of £45 for each continuous six-hour period that they did not have power thereafter. Andy Smith, SSEN distribution's director of customer operations for the north of Scotland, said: 'Floris was an exceptional storm, which has called for an exceptional response from us – 1,000 people have been working hard to reconnect homes and support customers while a huge volume of network reconstruction has been done in challenging conditions. 'I want to say thank you to everyone who's played their part in this response, both from our own teams, and also those of our contract partners and fellow network operators who've willingly come to support us. 'But as the restoration work draws to a close, I'd particularly like to thank all 72,000 customers whose supplies were interrupted for their patience and understanding while we've worked to rebuild the network as safely and as quickly as we could. 'The kindness shown to our teams working in communities and the support given on social media over the past few days has been very much appreciated. 'Now supplies have been restored, I encourage those who lost power to take a look at the details of compensation that will be provided, and also to make a claim for reimbursement if they qualify.'
BBC News
15 hours ago
- Business
- BBC News
Power restored to all homes cut off by Storm Floris
The last of the homes in northern Scotland left without power due to Storm Floris have had their energy supplies gusts of up to 90mph caused widespread disruption on Monday, leading to cancelled trains, flights and road and Southern Electricity Networks (SSEN) said it had restored power to almost 72,000 households, with about 950 still cut off on Wednesday. The firm said its repairs, hindered by fallen trees and considerable damage to overhead lines, had now been completed. SSEN said customers without power for more than 12 hours were entitled to £30 per person for every day off supply, to cover the cost of food and drink. Those eligible have been told to keep their receipts and claim costs back via the SSEN without power for more than 48 continuous hours are entitled to an initial payment of £85 and a further £45 for each continuous six-hour period that they did not have power payments are issued automatically as cheques. Those eligible do not need to make a claim or contact SSEN, the firm said. 'Exceptional' storm Andy Smith, SSEN distribution's director of customer operations for the north of Scotland, said: "Floris was an exceptional storm, which has called for an exceptional response from us. "One thousand people have been working hard to reconnect homes and support customers, while a huge volume of network reconstruction has been done in challenging conditions."He thanked customers for their "patience and understanding", adding: "Now supplies have been restored, I encourage those who lost power to take a look at the details of compensation that will be provided, and also to make a claim for reimbursement if they qualify."
The Independent
3 days ago
- Climate
- The Independent
Thousands spend second night without power after Storm Floris
Thousands of customers have spent a second night without power after Storm Floris swept in on Monday. Tens of thousands of people were left without power after high winds earlier in the week, which reached speeds of up to 90mph. Scottish and Southern Electricity Networks Distribution said that as of 8.30am on Wednesday, 68,000 customers have been reconnected. Work continues to reconnect a further 3,900 customers who are still without power. The company said that hundreds of engineers have been out on the network since first light on Wednesday morning working to reconnect homes. It said that 95% of customers who lost supplies due to Storm Floris have been reconnected. Andy Smith, SSEN's director of customer operations for the north of Scotland, said late on Tuesday: 'Storm Floris has been unusually powerful, especially for a storm at this time of year. 'It's brought down many trees that have endured several previous storms, and it's caused some network damage.' He added: 'I'd like to thank our customers for their understanding and patience while we go about this massive task; we're doing our best to give people realistic, informed estimates of when we'll get their power back on. 'I'm also grateful to the teams from our contract partners and other network operators for supporting our effort.' An amber weather warning was in place for an area stretching from the central belt to northern Scotland for much of the day on Monday while the rest of the country was covered by a yellow weather warning. The storm also caused significant disruption to Scotland's rail network. Network Rail said teams have been working 'tirelessly' to repair damage to infrastructure such as overhead lines and to clear fallen trees and debris from the tracks. The storm also led to delays in exam results being delivered to pupils in some island communities on SQA results day on Tuesday.
Yahoo
3 days ago
- Climate
- Yahoo
Thousands spend second night without power after Storm Floris
Thousands of customers have spent a second night without power after Storm Floris swept in on Monday. Tens of thousands of people were left without power after high winds earlier in the week, which reached speeds of up to 90mph. Scottish and Southern Electricity Networks Distribution said that as of 8.30am on Wednesday, 68,000 customers have been reconnected. Work continues to reconnect a further 3,900 customers who are still without power. The company said that hundreds of engineers have been out on the network since first light on Wednesday morning working to reconnect homes. It said that 95% of customers who lost supplies due to Storm Floris have been reconnected. Andy Smith, SSEN's director of customer operations for the north of Scotland, said late on Tuesday: 'Storm Floris has been unusually powerful, especially for a storm at this time of year. 'It's brought down many trees that have endured several previous storms, and it's caused some network damage.' He added: 'I'd like to thank our customers for their understanding and patience while we go about this massive task; we're doing our best to give people realistic, informed estimates of when we'll get their power back on. 'I'm also grateful to the teams from our contract partners and other network operators for supporting our effort.' An amber weather warning was in place for an area stretching from the central belt to northern Scotland for much of the day on Monday while the rest of the country was covered by a yellow weather warning. The storm also caused significant disruption to Scotland's rail network. Network Rail said teams have been working 'tirelessly' to repair damage to infrastructure such as overhead lines and to clear fallen trees and debris from the tracks. The storm also led to delays in exam results being delivered to pupils in some island communities on SQA results day on Tuesday.
