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Scottish Sun
28-05-2025
- Scottish Sun
Furious Scots restaurant hits back at customer's scathing two-star review – after they ‘didn't even eat'
The eatery has racked up hundreds of reviews on Tripadvisor and bagged a 4.8 out of five-star rating A SCOTS restaurant has clapped back after a customer threw a "hissy fit" and left a scathing review - despite not even eating there. Furious staff at The Ferry Inn, located in the quaint fishing village of Uig on the Isle of Skye, blasted the two-star review for its "unfounded critique" of the eatery. Advertisement 1 Staff at The Ferry Inn in Uig, Skye, blasted the reviewer for their "unfounded critique" Credit: Google The family-run diner is renowned for its delicious seasonal sharing plates crafted from fresh local produce. It has garnered hundreds of glowing reviews on TripAdvisor and earned a 4.8 out of five-star rating on the popular travel guidance site. The Ferry Inn opens for dinner from 5pm until 10pm and operates on a reservations-only basis. It also boasts boutique bedrooms, a guest lounge and a fully stocked bar. Advertisement Tables at the restaurant are mostly reserved for overnight guests, with a limited number released to non-residents just four weeks in advance. This system ensures an intimate dining experience but does mean that availability is limited. But one disgruntled diner didn't take kindly to the booking policy and aired their grievances in a now-deleted Tripadvisor review entitled "Disappointed in lack of booking facilities." They wrote: "Not particularly great experience, no availability for booking, nearest restaurant to where we are staying. Seems to be a lack of place to eat in Skye. Advertisement "We are disappointed in local restaurants and their lack of availability for dinner bookings. Thus restaurant was on our list to visit, but sadly could not accommodate till well in to June, July." But staff at The Ferry were quick to hit back at the two-star review. Top Scottish Indian Restaurants Shine Globally They branded the reviewer's behaviour a "hissy fit" and hit back with a fiery response, writing: "So now anyone who can't get a reservation with us is valid to leave us negative 'reviews'? Scary stuff if this the road we're going down because Skye is rammed until October. "We book up months in advance. We explain everything in detail on our website and social media and on our outside signage. Advertisement "We have four tables a night, we're a family of four running a small inn. We have no staff, we're not running a mass operation. To have had this woman now write two reviews slamming us and the whole of Skye for her lack of forward planning is ludicrous. "The worst part of this? (She) is still on the Island, sat in a holiday cottage up the road, abusing us online whilst we're flat out and we have to spend our time dealing with her utter nonsense?". "If only (she) had spent this much time and effort researching her trip and booking restaurants - then none of us would be in this position.." The scathing review was later removed, though it remains unclear whether the original poster deleted it themselves. Advertisement The restaurant took to social media once again to thank their supporters, continuing: "Big thanks for all your support in the matter - it's just a shame this has happened and happens to other businesses too, hospitality and otherwise!" They added: "Just to reiterate, it's not about receiving an unhinged bad review - it's about the precedent it sets for more people to be able to leave negative/ non reviews when they can't get a table - not just for us but many other small businesses!".
Scottish Sun
10-05-2025
- Business
- Scottish Sun
New Japanese-style restaurant to open in trendy Glasgow neighbourhood
Read on to discover a few menu items EXCITING SPOT New Japanese-style restaurant to open in trendy Glasgow neighbourhood Click to share on X/Twitter (Opens in new window) Click to share on Facebook (Opens in new window) A JAPANESE pop-up restaurant is set to become a permanent fixture. Yakitori Shack is reportedly moving into the unit formerly used by Ramen Dayo on Glasgow's Argyle Street. Sign up for Scottish Sun newsletter Sign up 2 Yakitori Shack started as a pop-up restaurant in Scotland According to Glasgow Times, some of the menu items from the pop-up stall will be available in the new restaurant. It is unclear exactly what will be on the upcoming menu. According to the website the eatery currently offers grilled chicken. small plates and rice bowls. The opening date for the new spot is Tuesday 13 May, reports Glasgow Times. Elsewhere an iconic family-run restaurant has hit the market after more than 30 years in business. Girvans on Stephens Street, Inverness, opened in 1991 and is known for its freshly baked cakes, brunch and friendly service. The institution is popular with locals and tourists alike and is regularly queued out the door. The business is currently run by owner Fiona Girvan and manager Frances Geddes, who are responsible for a team of "friendly and outgoing characters". Now the restaurant, which has 85 covers, has hit the market with offers over £825,000 being sought. A description from agents Graham and Sibbald reads: "The restaurant is located in the heart of Inverness City Centre. The family-run business is a well-known establishment for both locals and tourists. Top Scottish Indian Restaurants Shine Globally "Regularly queued out, the business has been run by the same owners for over thirty years and is well known for its variety of quality food, including their freshly baked cakes. "Located at the bottom of Stephen's Brae, this iconic restaurant has been serving locals and tourists for years and is known for its warm and friendly atmosphere and in-house patisserie. "Over the years, the premises have been well maintained and the owners and staff are constantly coming up with refreshing ideas for new and exciting dishes. "We feel this presents a fantastic opportunity for a buyer to acquire an established town centre, award-winning hospitality business with a good turnover and attractive profit levels."
