Latest news with #SeanHesh
The Sun
4 days ago
- Business
- The Sun
Leading digital payments shift in Southeast Asia
KUALA LUMPUR: NTT Data Payment Services is strategically positioning itself at the forefront of transformation in Malaysia, the Philippines, and Thailand, as digital payments continue to reshape the economic landscape across Southeast Asia. The company aims to lead the evolution of digital payment solutions in the region by building an integrated ecosystem that blends global best practices with the demands of local markets. This forward-looking approach involves significant investment in next-generation payment platforms designed to enhance efficiency and security. Executive director and group CEO Sean Hesh (pic) said NTT Data Payment Services is expanding its cross-border payment capabilities to support growing regional commerce and facilitate smoother financial interactions. 'With a clear focus on meeting the diverse needs of small and medium enterprises (SMEs), large corporations, and government-linked initiatives, we are setting the stage to become a trusted partner in driving digital inclusion and economic growth across these dynamic markets,' he told SunBiz. Sean said with over 500,000 payment touchpoints, the company leverages data insights to enhance both customer experience and merchant performance. Its data platforms deliver actionable information – such as transaction patterns, customer preferences, and peak business hours – enabling merchants to optimise their operations. Additionally, by using predictive analytics, the company helps merchants personalise their services and increase customer engagement. 'We invest heavily in real-time fraud monitoring and maintain strong, multi-layered cybersecurity frameworks to safeguard our systems and customers. 'Compliance with regulations like Payment Card Industry Data Security Standard (PCI DSS) and the General Data Protection Regulation (GDPR) is fundamental to our operations. 'Additionally, we collaborate closely with cybersecurity experts and regulators to stay ahead of emerging threats, ensuring safe and trusted transactions throughout the region,' he said. Sean said NTT Data Payment Services actively collaborates with banks, regulators, and fintech partners to advance cross-border payment integration across Asean. He said these efforts focus on aligning payment standards, promoting interoperability, and streamlining onboarding and compliance processes. 'By working together, the goal is to build a more connected and inclusive payment ecosystem that enables seamless, secure, and scalable transactions throughout the region,' Sean said. Further, in supporting SMEs and microbusinesses in Malaysia's growing digital economy, Sean said NTT Data Payment Services is introducing a range of tailored solutions, including simplified onboarding, instant merchant approval, SME financing, and affordable payment acceptance options like QR pay and mobile POS systems. Touching on new technologies, Sean said: 'Artificial intelligence and machine learning are set to fundamentally transform the future of payments in Southeast Asia. 'They will enable real-time fraud detection, dynamic risk assessment, and highly personalised customer experiences. 'As digital adoption continues to grow, these technologies will play a crucial role in building trust, reducing friction, and ensuring secure, scalable transactions across the region.' Sean also noted that sustainability is becoming a core part of the company's technology and corporate roadmap. He said green fintech initiatives are being explored, including paperless onboarding, digital receipts, and energy-efficient infrastructure to minimise environmental impact. Internally, the company is also adopting eco-friendly workplace practices, such as reducing single-use materials and promoting responsible energy consumption.
The Sun
02-05-2025
- Business
- The Sun
NTT Data unveils integrated payment solutions suite Adaptis
PETALING JAYA: NTT Data Payment Services has unveiled Adaptis, a suite of integrated payment solutions designed to meet the evolving needs of modern businesses. Introduced at an exclusive brand launch event, Adaptis marks a strategic milestone in the company's transformation, bringing together innovation, flexibility and regional expertise to shape the future of commerce in Southeast Asia. The Adaptis suite of services comprises five key offerings designed to empower businesses with enhanced flexibility and efficiency. Adaptis In-Store is suited for seamless retail transactions, Adaptis e-Commerce for secure online payments, Adaptis Financing to support business growth, Adaptis Enterprise for scalable payment infrastructure, and Adaptis VAS (value-added services) is to optimise business operations. NTT Data group CEO and executive director Sean Hesh said Adaptis is the company's answer to the evolving demands of the digital economy. 'Having served Malaysia, Thailand, and the Philippines for decades, and with over 500,000 touchpoints across these countries, we understand what businesses need. Adaptis is built to be flexible, localised, and future-ready, helping businesses scale efficiently while providing customers with seamless payment experiences,' he said. NTT Data head of global payments and services division, Japan, Shinichiro Nishikawa emphasised the strategic importance of this evolution, stating that 'the future of payments is not just about transactions, it's about ecosystems. 'By bringing together Asian payments industry leaders under the NTT Data umbrella, we are building a more connected, intelligent, and resilient regional commerce infrastructure. Adaptis reflects our commitment to seamless integration, localised solutions, and large-scale innovation that empowers businesses worldwide,' he said. The launch of Adaptis comes after the acquisition of GHL Systems Bhd by NTT Data Japan in 2024, making it a wholly owned subsidiary of one of the world's top ten global IT service providers. In line with this strategic transformation, the company officially rebranded as NTT Data Payment Services Sdn Bhd on Nov 13, 2024, aligning with its new vision while maintaining the high standards of service that merchants and businesses have come to expect. Following its debut in Malaysia, the Adaptis suite will be rolled out in Thailand and the Philippines later this year, strengthening NTT Data's commitment to delivering cutting-edge payment solutions across the region.
New Straits Times
30-04-2025
- Business
- New Straits Times
Malaysia chosen as launchpad for Japan's NTT DATA payment suite
KUALA LUMPUR: Japan's NTT DATA Payment Services has launched ADAPTIS, a new suite of integrated payment solutions that combines online and in-store payment capabilities, starting with Malaysia as its first market. The platform is designed to support real-time transactions, automated invoicing, installment payments, cash flow management and omnichannel integration. It features five core offerings namely ADAPTIS in-store, e-commerce, financing, enterprise and value-added services. Group chief executive officer Sean Hesh said ADAPTIS allows businesses to work through a single point of contact and access services across the broader NTT DATA ecosystem. "Malaysia is our first launch market, followed by Thailand and the Philippines," he said at the launch event here today. He added the solution is tailored to local payment preferences while drawing on NTT DATA's global infrastructure. NTT DATA Japan global payments and services head Shinichiro Nishikawa said the brand reflects shifting demands in the payments industry, including the rise of embedded finance and loyalty offerings. "Digital-first services are essential not only in retail but across entire supply chains," he said. NTT DATA Payment Services supports more than 500,000 merchant touchpoints across Southeast Asia, building on the regional networks of GHL Systems Bhd and iPay88. Its clients include KK Super Mart, which operates over 900 outlets, and electronics retailer Thunder Match. The company said the platform is aimed at businesses seeking to scale across the region with flexible and secure solutions.
The Sun
21-04-2025
- Business
- The Sun
U Mobile transfers merchant acquiring business GoBiz to NTT Data Cardpay
KUALA LUMPUR: Malaysian network provider U Mobile Sdn Bhd has entered into a strategic agreement to transfer its merchant acquiring business, GoBiz, to NTT Data Cardpay, a subsidiary of NTT Data Payment Services Sdn Bhd. In a joint statement today, the companies said the move would enable U Mobile to focus its resources on accelerating 5G enterprise adoption. Meanwhile, NTT Data Payment Services will ensure continuity for merchants and customers by maintaining existing service levels, support and user experience. 'As part of its enterprise drive, U Mobile will also explore potential collaborations with NTT Data Payment Services to enhance digital solutions for the small and medium enterprise (SME) market. 'By leveraging advancements in 5G, artificial intelligence (AI) and payment technologies, both companies seek to support businesses in adapting to the evolving digital landscape,' it said. U Mobile chief information officer Neil Tomkinson said the network provider remained committed to supporting Malaysia's goal of becoming a digitally enabled, high-income nation, with enterprise 5G adoption as a key enabler. 'U Mobile looks forward to accelerating enterprise digitalisation through AI, autonomous technology, internet of things, and more. This agreement paves the way for us to fully leverage our strengths to realise these ambitions, especially for the SME sector,' he said. NTT Data Payment Services group CEO Sean Hesh said the partnership marked a significant step in advancing digital transformation for enterprises, especially SMEs. 'By combining our expertise in payment solutions with U Mobile's Next Gen 5G and 5G-A technology, we aim to enable businesses with seamless digital payment solutions that enhance efficiency and growth. 'This collaboration underscores our commitment to driving innovation and supporting businesses in embracing the future of digital commerce,' he added. – Bernama
