Latest news with #SeeTickets
Yahoo
4 days ago
- Business
- Yahoo
'Absolutely gutted': £16,500 Glastonbury packages won't be fulfilled after company goes bust
Glastonbury ticket holders have been left thousands of pounds out of pocket after a luxury glamping company went bust. Festival-goers who booked their tickets and accommodation with Yurtel have been told the company can no longer fulfil its orders and has ceased trading with immediate effect. Money: Some had spent more than £16,500 through Yurtel, with hospitality packages starting at £10,000. In an email, Yurtel said it was unable to provide customers with any refunds, advising them to go through a third party to claim back the money once the liquidation process had started. To add insult to injury, customers found out that Yurtel had failed to purchase the tickets for the 25 -29 June festival that they thought had been booked as part of their packages. In a letter to customers, Yurtel's founder Mickey Luke said: "I am deeply sorry that you have received this devastating news and am writing to apologise. "Yurtel is a hospitality business who pride themselves on looking after our customers, delivering a unique product and striving to create a better client experience year on year. Due to a culmination of factors over the past years, we have failed to be able to continue to do so and are heartbroken." The Money blog has contacted Yurtel to see if the business has anything to add. Several people have also reported that they were unable to pay by credit card at the time of booking, with the company instead asking for a bank transfer. This means they are unable to use chargeback to get a refund. You can read more about that here... 'I feel really ripped off' One of those customers was Lydia, who told Money she was "absolutely gutted" after spending thousands. This year's festival was "really important" to her as she was forced to miss out last year despite having tickets due to a health issue that left her needing an operation. "We tried to get Glastonbury tickets through the normal kind of route and couldn't get them," the accountant said. She ended up booking with Yurtel in November, sending over all the funds a month later. "It's super expensive. It was really, really important to us. Last year was gutting with the surgery and the whole situation around that was very traumatic, so it was a very special thing to then get the opportunity to go this year. It's really gutting," she said. "I feel really ripped off and I'm really disappointed in the festival, to be honest. I think that response is just pretty rubbish." More from Money:How roaming fees compare by network Yurtel did not pay for festival tickets, Glastonbury says Glastonbury said Yurtel was one of a small number of campsites local to the festival site - Worthy Farm - with limited access to purchase hospitality tickets for their guests in certain circumstances. But, it had not paid for any tickets for the 2025 festival before going into liquidation, and so no tickets were secured for its guests, it added. Every year, Glastonbury's website says that ticketing firm See Tickets is the only official source for buying tickets for the festival. "As such we have no records of their bookings and are unable to take any responsibility for the services and the facilities they offer," the festival said. "Anyone who has paid Yurtel for a package including Glastonbury 2025 tickets will need to pursue any potential recompense available from them via the liquidation process as outlined in their communication to you. "We are not able to incur the cost or responsibility of their loss or replacement." Instead, the festival has urged Yurtel customers to contact Yurtel@ to confirm their consent for personal data and details of their party to be shared with Glastonbury. "We will then be able to provide details of alternative potential sources for those customers to purchase tickets and accommodation for this year's festival," the festival added. 'Only option' on offer is 'pretty weak' Lydia said she agreed for her details to be passed on to Glastonbury, and the festival has told her the only option is to pay for the tickets again from another provider. "They are not giving us the opportunity to buy the tickets at face value. We would then have to go again and spend another stupidly unreasonable amount of money to be able to go. It's pretty disappointing," she added. "It's pretty weak that the only option they're giving people who've already lost out on huge amounts of money is to go and spend huge amounts more money." It's left her feeling like she won't go to the festival this year - and she's not hopeful about getting her money back. She said: "To be honest, I just don't think I can afford it. "It's already so much money wasted, and I'm not at all optimistic we'll get anything back."
ITV News
22-05-2025
- Entertainment
- ITV News
Glastonbury Festival 2025: All you need to know including line-ups at Worthy Farm
Glastonbury 2025 is around the corner, with organisers now sharing individual line-ups for the festival's many stages after revealing the first wave of acts in early March. The legendary event returns to Worthy Farm in Somerset between 25 and 29 June. Tickets initially sold out last November in just 35 minutes - even before the artists were announced, with the official resales then taking place in April. If you missed out this time, sadly you'll have to wait until 2027, as the festival takes a "fallow year" every few years to allow the site to recover from the environmental impact of the festival. Organisers have warned of ticket scams, in a social media post which reads: "Tickets for crew, music industry and media are administered directly by the Festival and are never offered via third-party services, including so-called concierge services. "So if someone's claiming — whether on social media or elsewhere — they can get you Glastonbury tickets and it's not through See Tickets or directly from us, do not risk it." The first official line-up poster landed on March 6, it was confirmed The 1975 and Gen Z superstar Olivia Rodrigo will be headlining this year, performing on the iconic Pyramid stage. Veteran rocker Rod Stewart will perform in the 'Legend' slot on Sunday afternoon. Essex electronic group The Prodigy will be closing the festival later in the night - with a show that will be their first at Glastonbury since the death of frontman Keith Flint in 2019. There is a host of Glastonbury first-timers, some of which include: Noah Kahan, Lola Young, Myles Smith, Busta Rhymes, Brandi Carlile and Gary Numan. How can I watch Glastonbury at home? The BBC will offer extensive coverage of the 2025 festival, across terrestrial and social media channels, iPlayer, radio and BBC Sounds. The exact timings are yet to be confirmed. What is on offer at Glastonbury? As has become customary in recent years, the festival has been sharing area posters – revealing more names and details on who is playing where and when. Fans can expect the full stage-by-stage bill and times to be revealed in late May or early June. The details of some of the stages and acts set to perform are listed below: The Pyramid Stage The Pyramid Stage is Glastonbury's most instantly recognisable and artists such as The Rolling Stones, Radiohead, Oasis, Pulp, and David Bowie have preformed there. Main headliners Olivia Rodrigo, Neil Young and The 1975 will be among those gracing the stage this year. Unknown artists have previously featured on the Pyramid Stage line-up. If you see any names on the line-up you have never heard of - it can either be an opportunity to discover a completely new performer, or it could be a codename for a surprise secret set. In 2023, the Pyramid Stage lineup featured unknown band "The ChurnUps" - who had no online profile and no songs. Fans who arrived on the Friday night time slot were surprised to see The ChurnUps were in fact, US rockers Foo Fighters. The Woodsies The Woodsies is described as a "live music hub and alternative hangout during the day" and consists of two stages - the Woodsies Main Stage and the Tree Stage. Some big names on the Woodies Stage line up include: Scissor Sisters, Jorja Smith, AJ Tracey and Pinkpantheress. The outdoor Tree Stage is known for its towering oak tree canopy, connected to a large sound system. It will host electronic music, including the artist ⣎⡇ꉺლ༽இ•̛)ྀ◞ ༎ຶ ༽ৣৢ؞ৢ؞ؖ ꉺლ - who uses the font Wingdings for all their album and song titles. The Acoustic Stage Glastonbury's Acoustic Stage has hosted the best of artists from genres including blues, folk, contemporary or country for the last thirty years. This year will see Ani DiFranco, Nick Lowe and Roy Harper all headline the Acoustic Stage. Dhani Harrison, son of The Beatles' George - will also be making his debut at the venue - and for fans of the iconic Merseyside band, there will also be tribute act The Bootleg Beatles performing. Field Of Avalon stage The Field Of Avalon offers an 'eclectic range of music and an overriding sense of fun' for 'all tastes and ages.' In 2025, there will be performances from Ash, Hard-Fi, The Fratellis, The Big Moon, Sam Ryder, Terrorvision, The Amy Winehouse Band, Paris Paloma, Bear's Den, Tom Walker and more. West Holts Stage Here, festival-goers can revel in 'a multinational selection of artists spanning hip-hop, soul, dance, reggae, afro, psyche and jazz'. This year's West Holts headliners are Maribou State, Doechii and Overmono. The West Holts area does not just have an eclectic selection of performers - but is also known for housing the Brother's Bar, who create the festival's official cider. Silver Hayes Comprising stages including The Levels, Lonely Hearts Club, Assembly and more, the Silver Hayes area is set to host a huge number of DJ sets and performances from names across hip-hop, dance, electronica and more this year. There will also be a range of speakers at the area's Information Stage this year with the likes of ex-BBC broadcaster Gary Lineker, One Day star Ambika Mod and author Zadie Smith. See the line up below. Solar Neuf Stage Glasto's 'original solar-powered venue' is back for 2025, comprising of two stages: Big Top and Bandstand. This year, the area promises a 'genre-defying' mix of acts including Afrodelic, Gemma Rogers, Junior Jungle, K.O.G, Rhythm Of The 90s, Nancy Williams, Duncan Disorderly, Oakley Starr, and an acoustic open mic session. In addition, there will be 'a variety of stalls and exhibits all dedicated to our core cause, the environment, sustainability and community with a shared love of our planet'. See the full line-up below. Shangri-La Stage This part of the site is described as 'a creative playground that aims to expand minds and open hearts, motivating people in politics and play'. The area has 'a deep history of celebrating underrepresented art and culture'. This June, Shangri-La is introducing a complete redesign of the field, known as 'The Wilding'. Specific details about the 2025 theme will be kept under wraps until the festival gates open. The Glade Stage Comprising two stages – Glade Main Stage and Glade Stage Dome – this space is located 'at the festival's heart, amongst a canopy of trees', boasting 'live acts and DJs exhibiting and blending electronic, world, and roots music'. The area's 2025 line-up 'represents the genres it was founded on, while driving the nuanced and evolving sounds of today'. The Left Field 'This year's Left Field programme is here, with live music, panels and round-ups to help recharge your activism in 2025,' reads a description of the stage, which was co-founded by Bragg and Juliet Wills in 2000 to promote left-wing politics and political action. Those in the area for this year's edition can expect to see sets from Lambrini Girls, Kate Nash, Reverend And The Makers, Grandson and more, as well as charged debates including 'What's Next For The Left' and 'Feminism In The Age Of The Manosphere'. Theatre & Circus This space is made up of 'three glorious fields' boasting a range of 'circus, comedy theatre, cabaret, dance, poetry, street shows and walkabout acts'. The 2025 line-up includes a live Taskmaster show, a set from German stand-up and panel show star Henning Wehn, comedian and actor Robin Ince, poet and writer Brian Bilston, comedian and presenter Zoe Lyons, and Elvana. Glasto Latino Glasto Latino - described as Glastonbury's Latin Corner - is back this year. During the daytime, there will be classes offered in Salsa, Bachata, Reggaeton, Brazilian Funk and Samba in the area around the West Holts Field. And in the nighttime - after performances at larger venues like the Pyramid Stage and West Holts finish - the Latin Corner offers festivalgoers the chance to have a late-night boogie with international bands, Latin DJs and in-house Latino Dancers. Kidzfield And for the younger ones visiting Glasto - the KidzField is the place to be. Everyone under the age of 12 will be able to see the likes of inluding Basil Brush, Michael Rosen, Junk Jodie and Noisy Oyster. See the full line up below.
Daily Mirror
24-04-2025
- Entertainment
- Daily Mirror
Glastonbury Festival resale ticket hacks and new system explained
Glastonbury tickets go on resale on April 24 and 27, and the festival has also made a big change to the queuing process - but the Mirror has figured out how to get the best luck possible Glastonbury Festival is just around the corner, and your final chance is coming up to snag the final remaining tickets. The legendary festival is taking place on the 25th-29th June at Worthy Farm in Somerset - as it has been since it started out as the Pop, Blues & Folk Festival in 1970. Tickets first went on sale in November, but, as usual, many were left empty-handed. Luckily, there's a second chance to get tickets, with cancelled tickets back on the market. But numbers are limited and will be snapped up quickly now that the full line-up has been released. The first round of resale tickets goes on sale today, Thursday April 24, at 6pm, for general admission with coach tickets. General admission without coach will go online at 11am on Sunday April 27, alongside resale accommodation options - such as campervans or prepitched tents in Worthy View. As always, there are plenty of hoops to jump through if you have any hopes of getting your hands on these tickets, so the Mirror has put together some tips to give you the best luck. Where can I buy resale tickets? Tickets are only available via Glastonbury's official site on SeeTickets - you won't be able to get into the festival if you try to buy them elsewhere. Glastonbury stresses that you shouldn't buy them on any other platform in case you get scammed, which is sadly very common. You might also be tempted to pick a ticket up from a friend, but you likely won't make it further than the gates - it has to be under your registration and photo ID. How much do resale tickets cost? Fans were raging this year after they noticed the high price of tickets, and the resale is exactly the same amount. A general admission ticket costs £373.50 plus a £5 booking fee, alongside postage and packing at £10.25 per order. Unfortunately, unlike the first wave of tickets, resale tickets also have no payment plan - meaning you have to have the money ready to go immediately. What's the resale buying process? Like the first round of sales, plenty of people will be trying to get Glasto tickets, meaning you have to be primed and ready to queue to be in with a chance of getting lucky. You're allowed to buy up to four tickets in the resale but only one ticket is allowed per person, so make sure you have the registration number and postcode of each person you're buying for. This year Glastonbury has made a major change which is worth bearing in mind. In the past, refreshing the browser page was a tactic used by many, but this time around the festival has announced that 'everyone who is already on the page will randomly be assigned a place in a queue to access the booking process,' so it's best to simply get on the page and stick with it rather than refreshing. Are there any tips to increase the odds of getting a ticket? First of all, make sure you're on the official Glastonbury SeeTickets page a few minutes before sales open today or on Sunday, as anyone joining after that time will go straight to the back of the queue and see their odds dashed. And, as mentioned above, as long as you're on the site you don't need to refresh the page - when you're randomly assigned a queue number a progress bar will pop up to show you how close you are to the booking page. Refreshing can make you lose your place in the queue, as can trying to reach the site via multiple browser tabs - this can confuse the site and see you starting all over again. When you're waiting, don't give up until the site tells you tickets are 'sold out.' You might see that tickets have been 'allocated,' but some people will inevitably enter their details wrong or have a payment fail, and those tickets will become available again. On that note, make sure all of your registration and payment details are correct. As the festival explains on its site: 'UK tickets can now be purchased with a UK debit card or Visa or Mastercard credit cards. International tickets can only be bought by Visa Credit Card or Mastercard Credit Card.' American Express isn't accepted at all. So, have one of the accepted cards ready and if you're using Google Pay or Apple Pay make sure it's set up on that. If you use the wrong payment method or enter the wrong registration for you or anyone else you're paying for, your details can be locked for up to 10 minutes. The same can happen if you don't complete the transaction within the five minute time limit on the booking page (a timer will show how long you have), and it's likely that someone else might have snapped them up by the time you get back in. So, a bit of admin in advance really boosts your odds of having a lot of fun at Worthy Farm in June.
Yahoo
08-02-2025
- Entertainment
- Yahoo
Fans fume as Oasis tickets CANCELLED in major crackdown ahead of reunion tour
There are less than five months to go before Liam and Noel Gallagher take to the stage for the long-awaited Oasis reunion. The Manchester legends start their global sell-out tour, Oasis Live '25, at Cardiff's Principality Stadium on July 4. They then return home to Manchester, with five dates at Heaton Park in July, before playing other shows across the UK, Ireland, Australia, Asia, North and South America, in a tour which ends in November. It will be the first time Noel and Liam have performed together since Oasis split back in 2009, and there were times over those 16 years that it seemed the reunion would never happen. There is huge excitement for this year's comeback tour as a result, and ticket websites are trying to go the extra mile to stamp out 'bots' and touts. READ MORE: Life in the "most desirable" footballer and billionaire village with supercars bumper-to-bumper READ MORE: The island with 'the best beach in Europe' a £35 flight from Manchester Airport Ticketmaster and See Tickets have now begun to cancel tickets which they believe have been resold in an unauthorised way, potentially at massive profits. The companies say that, since Friday (February 7), these tickets are being refunded. However, some fans claim they are having tickets cancelled incorrectly. A post on the Oasis Mania fan account on X said: "Ticketmaster has begun cancelling tickets in an attempt to crackdown on bots, but many fans are claiming that their tickets were wrongfully targeted." A number of angry tweets have been posted by ticketholders who have been issued refunds. One US-based Oasis fan wrote: "Let me get this straight, I'm being punished by @TicketmasterUK for being a dedicated fan that is literally flying to London for @oasis? "I stayed up until 1AM PST to sit in the queue to buy these during presale for godsake. Don't sit here and tell me I'm a bot @TicketmasterCS" Another fan wrote: "@TicketmasterUK @oasis How come tickets are wrongfully cancelled? They were legitimately bought through presale with a code and certainly not by a bot?! Please get in touch to fix this immediately. Inacceptable disgrace!" A third said: "I've been a fan for almost 20 years, yet my tickets were cancelled, all @TicketmasterUK is doing is leaving real fans out despite getting our tickets fairly, please do better!!" A fourth added: "If 2025 could actually get any worse - now I don't even have this to look forward to any more. Denying legit fans their tickets??" Ticketholders who are affected by the issue are being emailed to say their tickets are being refunded. Official tickets will be offered for resale on the Twickets platform. A Ticketmaster spokesperson told the Manchester Evening News: "All details can be found on Ticketmaster and/or See Tickets FAQ pages. As per the email communications sent by both Ticketmaster and See Tickets, anyone who has been contacted and believes a refund was made in error has been sent a form to fill in for the tour's promoters to review." A post on both the Ticketmaster and See Tickets websites reads: "Following the messaging on the artist's social media in the run up to the Oasis Live '25 on sale, the tour's promoters have advised that ticket agents Ticketmaster and See Tickets will, from February 7, start the process of refunding tickets that are believed to have broken the terms and conditions put in place for the tour. "These terms and conditions were successfully put in place to take action against the reselling of tickets through unauthorised secondary ticketing companies at grossly inflated prices for huge profit. The examination of ticket sales is ongoing and the results will be passed to relevant law enforcement once complete where appropriate. "Refunded tickets will be made available again at face value in due course from the official ticket agent Ticketmaster. All parties involved with the tour continue to urge fans not to purchase tickets from unauthorised websites as some of these may be fraudulent and others subject to refunding. "If fans do want to sell (or buy) Oasis tickets at face value they can do so through Ticketmaster or the band's official resale partner Twickets. For ticket purchasers who believe they have had tickets refunded in error, refer to the email sent by the relevant agent when informed."
