Latest news with #SelfStorageAssociationAsia
Malay Mail
30-07-2025
- Business
- Malay Mail
Storefriendly Introduces New Self-Service Storage System & IoT-Driven Smart Management — Enhanced Facilities to Meet Evolving Customer Needs
Free on-site parking with complimentary EV charging Bike repair station for cycling enthusiasts renting bike units Tool stations on traditional storage floors to facilitate packing and transport Dedicated workspaces for customers to handle personal tasks etc. HONG KONG SAR - Media OutReach Newswire – 30 July 2025 - Storefriendly Self Storage Group has recently been honored with the prestigious "I&T Award (Hong Kong)" and "ESG Award (Hong Kong)" by the Self Storage Association Asia (SSAA). As an industry pioneer, the Group is the first to introduce a cutting-edge self-service storage system, including intelligent management solutions and AI-powered real-time customer support. The Group will soon celebrate the grand opening of its new flagship location, Storefriendly Tower (Peninsula West) in Lai Chi Kok, marking a milestone in its mission to deliver faster and higher-quality services to its innovative self-service storage solution earned the 2025 SSAA "I&T Award (Hong Kong)", underscoring the Group's relentless pursuit of innovation and its role in setting new standards for the industry. Embracing the digital era, Storefriendly has pioneered the integration of the O2O (Online-to-Offline) model to streamline the storage rental process. Customers can now select branches and unit sizes, complete payments, and confirm bookings online, all from their mobile devices or computers. Upon confirmation, a QR code is issued for seamless access to the selected branch, enabling a swift and user-friendly move-in physical locations are equipped with 24/7 security surveillance and automated environmental monitoring, powered by Internet of Things (IoT) technology. This system detects anomalies such as power surges or water leakage in real time, ensuring rapid response and optimal storage conditions. Coupled with a 24-hour customer support hotline, these features offer customers peace of mind when using the self-service storage service is another cornerstone of Storefriendly's development strategy. After years of listening to customer feedback, the Group identified a need for faster and more in-depth support. By incorporating a smart AI-driven customer service system, Storefriendly now offers 24-hour assistance for basic inquiries and facility tour bookings. At the same time, the Group remains committed to providing personalized support through human agents during service hours, ensuring a premium and empathetic customer addition to offering comprehensive storage services, Storefriendly Tower locations, including the Lai Chi Kok branch, are equipped with solar systems and EV charging stations, reinforcing the Group's commitment to environmental sustainability. These green initiatives have earned the Group the "ESG Award (Hong Kong)", recognizing its leadership in sustainable development within the storage Hong Kong's first full-building self storage ecosystem, Storefriendly Tower provides club-class storage experiences with added-value amenities that enrich the customer journey. These include but are not limited to:Beyond conventional storage, Storefriendly is expanding into specialized and boutique storage solutions, such as climate-controlled wine cellars and on-demand safety boxes. The wine storage units are equipped with temperature and humidity control systems to preserve wine quality, while the smart safes offer high-security storage for valuables with real-time monitoring and secure access, meeting the diverse needs of modern #StoreFriendlyTower The issuer is solely responsible for the content of this announcement. About Storefriendly Self Storage Group Founded in 2002, Storefriendly Self Storage Group is one of Asia's leading self storage brands, operating over 90 branches and 40,000 storage units across Hong Kong, Macau, Singapore, and Taiwan. More than half of its branches are self-owned properties, strategically located with 24-hour smart access systems and robust security infrastructure. The Group is committed to providing safe and flexible storage solutions for both personal and business clients. Storefriendly continues to invest in technology, including AI customer service, wine cellars, and smart safes, to enhance service quality and deliver an exceptional storage experience. Visit Storefriendly:
Yahoo
03-06-2025
- Business
- Yahoo
Self Storage Awards Asia Gala Dinner announces winners at Self Storage Expo Asia 2025
HONG KONG, June 3, 2025 /PRNewswire/ -- The Self Storage Association Asia announces the Self Storage Association Awards Asia 2025 winners in Tokyo. The Awards recognise Asia-wide and local excellence in self storage in customer service, the use of technology and other key industry metrics. Industry leaders across Asia are raising safety standards, customer service and good governance. Consumers, investors and governments can look to the award winners for the gold standard in self storage in Asia. Self storage is proving a vital industry for empowering small and large businesses to grow through flexible use of space for modern economies. The full list of finalists and details of the entries are at the Awards website at Multi-Site Operator Store of the Year recognises the best self storage site in Asia operated by a large company. Winner Asia & Singapore: Work+Store Regional winners: Hong Kong SAR: RedBox Storage The Philippines: Loc&Stor 24/7 Sucat Independent Store of the Year recognises the best self storage site in Asia operated by a smaller company. Independent Store of the Year & La Réunion Winner: IZIBOX Regional winners: The Philippines: INSTORAGE BY CLAIRMONT Jordan: Easy Storage Jordan Valet Storage of the Year recognises the best valet storage company in Asia providing door-to-door service. Winner Asia and Hong Kong: Valet Stored! Manager of the Year recognises an on-site manager who has outperformed their peers across Asia. Winner Asia and Japan: Quraz - Rumiko Uchida Regional winners: Singapore: Lock+Store - Soh Xun Ling Hong Kong SAR: The Store House - Walter Wu The Environmental, Social, and Governance Initiative Award (ESG Award) recognises excellence in initiatives advancing ESG goals. Winner Asia and Japan: Arealink Co.,Ltd / Hello Storage Regional winners: Singapore: StorHub Self Storage The Philippines: INSTORAGE BY CLAIRMONT Dubai: The Box Self Storage La Réunion: IZIBOX Hong Kong SAR: Storefriendly The Technology & Innovation Award recognises the implementation of technology in operations or customer service above and beyond industry standards. Winner Asia and Thailand: LEO Self Storage Regional winners: Vietnam: MyStorage Vietnam Hong Kong SAR: Storefriendly The Creative & Effective Marketing Award recognises novel thinking that delivers results in driving sales through marketing. Winner Asia and Singapore: Work+Store Regional winner: La Réunion: IZIBOX The Customer Experience Satisfaction Award recognises operators who have demonstrated outstanding service levels, customer care, and user experience, setting new standards in customer satisfaction. Winner Asia and Thailand: i-Store Self Storage Regional winners: The Philippines: INSTORAGE BY CLAIRMONT Hong Kong SAR: RedBox Storage About the Self Storage Association Asia The SSAA is the industry body representing and serving the self storage industry in Asia from Japan to Jordan. Its members comprise the best of class self storage operators, their suppliers and investors. The SSAA provides training, advocacy, intelligence, market reports and a networking platform to help operators to continue to improve and grow. View original content to download multimedia: SOURCE SELF STORAGE ASSOCIATION
