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Pitney Bowes Discloses Strong Financial Results for Second Quarter 2025 and Issues CEO Letter

STAMFORD, Conn.--(BUSINESS WIRE)--Pitney Bowes Inc. (NYSE: PBI) ('Pitney Bowes' or the 'Company'), a technology-driven company that provides SaaS shipping solutions, mailing innovation, and financial services to clients around the world, today disclosed its financial results for the second quarter of 2025. In conjunction with this announcement, Pitney Bowes' CEO, Kurt Wolf, has released a letter to shareholders to provide his commentary on the quarter and updates on strategic initiatives. This letter issuance supports a format change to the Company's quarterly earnings calls, whereby management will deliver abbreviated commentary in order to devote additional time to more useful, interactive Q&A. Q2 2025 Financial Highlights Revenue was $462 million, down 6% year over year GAAP EPS was $0.17, an improvement of $0.30 year over year Adjusted EPS was $0.27, an improvement of $0.16 year over year GAAP net income of $30 million, an improvement of $55 million year over year Adjusted EBIT was $102 million, an improvement of $28 million or 37% year over year GAAP cash from operating activities was $111 million, up $31 million year over year Free Cash Flow was $106 million, and excluded $8 million of restructuring payments Earnings per share results are summarized in the table below: Second Quarter 2025 2024 GAAP EPS $0.17 ($0.14) Loss from discontinued operations, net of tax - $0.08 Restructuring charges $0.06 $0.13 Foreign currency loss on intercompany loans $0.07 - Transaction and strategic review costs $0.01 $0.04 Benefit in connection with Ecommerce Restructuring ($0.03) - Adjusted EPS $0.27 $0.11 Expand Q2 2025 CEO Commentary & Letter To read and/or download a copy of this quarter's CEO letter please click here. Q2 2025 Business Segment Reporting SendTech Solutions SendTech Solutions offers physical and digital shipping and mailing technology solutions, financing, services, supplies and other applications for small and medium businesses, retail, enterprise, and government clients around the world to help simplify and save on the sending, tracking and receiving of letters, parcels and flats. Second Quarter ($ millions) 2025 2024 % Change Reported Revenue $312 $339 (8%) Adj. Segment EBITDA $113 $108 5% Adj. Segment EBIT $101 $96 5% Expand SendTech revenue decline was driven by the end of the recent product migration, which largely concluded at the end of 2024, the ongoing shift from equipment placement to lease extensions and a decrease in mailing install base. Adjusted Segment EBITDA and EBIT improvement was driven by simplification and cost reduction initiatives. Presort Services Presort Services provides sortation services that enable clients to qualify for USPS workshare discounts in First Class Mail, Marketing Mail, Marketing Mail Flats and Bound Printed Matter. Second Quarter ($ millions) 2025 2024 % Change Reported Revenue $150 $147 2% Adj. Segment EBITDA $45 $36 25% Adj. Segment EBIT $36 $27 33% Expand Higher revenue per piece and product mix drove revenue growth. Adjusted Segment EBITDA and EBIT improvement was driven by cost reduction initiatives. Change to Segment Reporting Effective April 1, 2025, we revised our segment reporting to report the revenue and related expenses of a cross-border services contract in our SendTech Solutions reporting segment, which was previously reported in Other. Prior periods have been recast to conform to the current period presentation. 2025 Full-Year Outlook Pitney Bowes has updated its full-year revenue guidance, from a $1.95 billion to $2 billion range to a $1.90 billion to $1.95 billion range. This update, which is almost entirely attributable to Presort, stems from previously overemphasizing EBIT margins at the expense of winning and retaining certain Presort clients, which would have been profitable at lower margins. New management has reversed former management's policy to ensure Presort can leverage its strength and scale as the market leader under Debbie Pfeiffer. The Company also has raised its Adjusted EPS guidance from $1.10 to $1.30 range to a $1.20 to $1.40 range. The Company has tightened its Adjusted EBIT guidance by lowering the top end of the range and reaffirms its previously disclosed full-year guidance for Free Cash Flow. The Company's current financial guidance is as follows: $ millions, except EPS Low High Revenue $1,900 $1,950 Adjusted EBIT $450 $465 Adjusted EPS $1.20 $1.40 Free Cash Flow $330 $370 Expand Q2 2025 Earnings Conference Call Management will discuss the Company's results in a webcast today at 5:00 p.m. ET. Instructions for accessing the earnings results call are available on the Investor Relations page of the Company's website at About Pitney Bowes Pitney Bowes (NYSE: PBI) is a technology-driven company that provides SaaS shipping solutions, mailing innovation, and financial services to clients around the world – including more than 90 percent of the Fortune 500. Small businesses to large enterprises, and government entities rely on Pitney Bowes to reduce the complexity of sending mail and parcels. For the latest news, corporate announcements, and financial results, visit For additional information, visit Pitney Bowes at Adjusted Segment EBIT Adjusted Segment EBIT is the primary measure of profitability and operational performance at the segment level. Adjusted Segment EBIT includes segment revenues and related costs and expenses attributable to the segment, but excludes interest, taxes, general corporate expenses, restructuring charges, and other items not allocated to a business segment. We also report Adjusted Segment EBITDA as an additional useful measure of segment profitability and operational performance, which is calculated as Adjusted Segment EBIT plus depreciation and amortization expense of the segment. Use of Non-GAAP Measures Pitney Bowes' financial results are reported in accordance with generally accepted accounting principles (GAAP). Pitney Bowes also discloses certain non-GAAP measures, such as revenue growth on a constant currency basis, adjusted earnings before interest and taxes (Adjusted EBIT), adjusted earnings before interest, taxes, depreciation and amortization (Adjusted EBITDA), adjusted earnings per share (Adjusted EPS) and free cash flow. Revenue growth on a constant currency basis excludes the impact of changes in currency exchange rates from the prior period under comparison. Constant currency change is calculated by converting the current period non-U.S. dollar denominated revenue using the prior year's exchange rate. We believe that excluding the impacts of currency exchange rates provides a better understanding of the underlying revenue performance. Adjusted EBIT, Adjusted EBITDA and Adjusted EPS exclude the impact of restructuring charges, foreign currency gains and losses on intercompany loans, certain costs associated with the Ecommerce Restructuring, gains and losses on debt redemptions and other unusual items that we believe are not indicative to our core business operations. Free cash flow adjusts cash flow from operations calculated in accordance with GAAP for capital expenditures, restructuring payments and other special items. Management believes free cash flow provides better insight into the amount of cash available for other discretionary uses. Reconciliations of non-GAAP measures to comparable GAAP measures can be found in the attached financial schedules and at the Company's web site at: Forward-Looking Statements This document contains 'forward-looking statements' about the Company's expected or potential future business and financial performance, including, but not limited to, statements about future revenue and profitability, earnings guidance, future events or conditions, capital allocation strategy, expected cost savings and efficiency improvements, and strategic initiatives and priorities. Forward-looking statements are not guarantees of future performance and involve risks and uncertainties that could cause actual results to differ materially from those projected. Factors which could cause future financial performance to differ materially from expectations include, without limitation, changes in postal regulations or the operations and financial health of posts in the U.S. or other major markets or changes to the broader postal or shipping markets; accelerated or sudden decline in physical mail volumes or shipping volumes; the loss of some of our larger clients; changes in trade policies, tariffs and regulations;; global supply chain issues adversely impacting our third party suppliers' ability to provide us products and services; periods of difficult economic conditions, the impacts of inflation and rising prices, higher interest rates and a slow-down in economic activity, including a global recession, or a U.S. government shutdown, to the Company and our clients; changes in foreign currency exchange rates; changes in labor and transportation availability and costs; inability to successfully execute on our strategic initiatives; and other factors as more fully outlined in the Company's 2024 Form 10-K Annual Report and other reports filed with the Securities and Exchange Commission during 2025. Pitney Bowes assumes no obligation to update any forward-looking statements contained in this document as a result of new information, events, or developments. Pitney Bowes Inc. Consolidated Statements of Operations (Unaudited; in thousands, except per share amounts) Three Months Ended June 30, Six Months Ended June 30, 2025 2024 2025 2024 Revenue: Services $ 290,423 $ 297,253 $ 608,855 $ 619,943 Products 90,880 108,262 184,070 222,386 Financing and other 80,606 84,230 162,404 168,685 Total revenue 461,909 489,745 955,329 1,011,014 Costs and expenses: Cost of services 144,240 158,196 300,113 322,677 Cost of products 54,487 60,672 105,406 123,426 Cost of financing and other 15,656 20,398 33,163 41,685 Selling, general and administrative 170,542 192,804 336,457 379,636 Research and development 3,601 7,259 8,364 14,885 Restructuring charges 13,806 30,399 15,206 34,165 Interest expense, net 24,937 28,253 49,207 55,559 Other components of net pension and postretirement cost 1,947 (382 ) 3,801 (769 ) Other (income) expense (6,578 ) - 17,609 - Total costs and expenses 422,638 497,599 869,326 971,264 Income (loss) from continuing operations before taxes 39,271 (7,854 ) 86,003 39,750 Provision for income taxes 9,296 2,271 20,606 17,771 Income (loss) from continuing operations 29,975 (10,125 ) 65,397 21,979 Loss from discontinued operations, net of tax - (14,742 ) - (49,731 ) Net income (loss) $ 29,975 $ (24,867 ) $ 65,397 $ (27,752 ) Basic earnings (loss) per share: Continuing operations $ 0.17 $ (0.06 ) $ 0.36 $ 0.12 Discontinued operations - (0.08 ) - (0.28 ) Net income (loss) $ 0.17 $ (0.14 ) $ 0.36 $ (0.16 ) Diluted earnings (loss) per share: Continuing operations $ 0.17 $ (0.06 ) $ 0.36 $ 0.12 Discontinued operations - (0.08 ) - (0.27 ) Net income (loss) $ 0.17 $ (0.14 ) $ 0.36 $ (0.15 ) Weighted-average shares used in diluted earnings per share 181,005 178,696 182,708 181,342 The sum of the earnings per share amounts may not equal the totals due to rounding. Expand Pitney Bowes Inc. Consolidated Balance Sheets (Unaudited; in thousands) Assets June 30, 2025 December 31, 2024 Current assets: Cash and cash equivalents $ 285,177 $ 469,726 Short-term investments 15,606 16,374 Accounts and other receivables, net 155,317 159,951 Short-term finance receivables, net 506,989 535,608 Inventories 79,001 59,836 Current income taxes 1,300 10,429 Other current assets and prepayments 82,600 66,030 Total current assets 1,125,990 1,317,954 Property, plant and equipment, net 193,264 218,657 Rental property and equipment, net 23,004 24,587 Long-term finance receivables, net 638,625 610,316 Goodwill 748,530 721,003 Intangible assets, net 16,767 15,780 Operating lease assets 113,136 113,357 Noncurrent income taxes 103,767 99,773 Other assets 275,755 276,089 Total assets $ 3,238,838 $ 3,397,516 Liabilities and stockholders' deficit Current liabilities: Accounts payable and accrued liabilities $ 742,804 $ 873,626 Customer deposits at Pitney Bowes Bank 608,937 645,860 Current operating lease liabilities 27,276 26,912 Current portion of long-term debt 15,150 53,250 Advance billings 76,231 70,131 Current income taxes 18,508 2,948 Total current liabilities 1,488,906 1,672,727 Long-term debt 1,881,565 1,866,458 Deferred taxes on income 41,063 49,187 Tax uncertainties and other income tax liabilities 12,538 13,770 Noncurrent operating lease liabilities 100,244 100,804 Noncurrent customer deposits at Pitney Bowes Bank 51,977 57,977 Other noncurrent liabilities 199,354 215,026 Total liabilities 3,775,647 3,975,949 Stockholders' deficit: Common stock 270,338 270,338 Retained earnings 2,669,992 2,671,868 Accumulated other comprehensive loss (764,276 ) (839,171 ) Treasury stock, at cost (2,712,863 ) (2,681,468 ) Total stockholders' deficit (536,809 ) (578,433 ) Total liabilities and stockholders' deficit $ 3,238,838 $ 3,397,516 Expand Pitney Bowes Inc. Business Segment Revenue (Unaudited; in thousands) Three Months Ended June 30, Six Months Ended June 30, 2025 2024 % Change 2025 2024 % Change Sending Technology Solutions $ 311,716 $ 339,273 (8 %) $ 627,322 $ 686,094 (9 %) Presort Services 150,193 146,858 2 % 328,007 316,665 4 % Total reportable segments 461,909 486,131 (5 %) 955,329 1,002,759 (5 %) Other - 3,614 (100 %) - 8,255 (100 %) Total revenue, as reported 461,909 489,745 (6 %) 955,329 1,011,014 (6 %) Impact of currency on revenue (2,686 ) (551 ) Total revenue, constant currency $ 459,223 $ 489,745 (6 %) $ 954,778 $ 1,011,014 (6 %) Expand Pitney Bowes Inc. Adjusted Segment EBIT & EBITDA (Unaudited; in thousands) Three Months Ended June 30, 2025 2024 % change Adjusted Segment EBIT (1) D&A Adjusted Segment EBITDA Adjusted Segment EBIT (1) D&A Adjusted Segment EBITDA Adjusted Segment EBIT Adjusted Segment EBITDA Sending Technology Solutions $ 101,255 $ 11,731 $ 112,986 $ 96,023 $ 11,524 $ 107,547 5 % 5 % Presort Services 35,940 9,139 45,079 27,048 8,955 36,003 33 % 25 % Total reportable segments $ 137,195 $ 20,870 158,065 $ 123,071 $ 20,479 143,550 11 % 10 % Reconciliation of Adjusted Segment EBITDA to income or loss from continuing operations before taxes: Other operations (2) - (4,121 ) Depreciation and amortization - reportable segments (20,870 ) (20,479 ) Interest expense, net (37,499 ) (44,218 ) Corporate expenses (34,902 ) (44,293 ) Restructuring charges (13,806 ) (30,399 ) Foreign currency (loss) gain on intercompany loans (17,029 ) 712 Transaction and Strategic review costs (1,266 ) (8,606 ) Benefit in connection with Ecommerce Restructuring 6,296 - Gain on debt redemption/refinancing 282 - Income (loss) from continuing operations before taxes $ 39,271 $ (7,854 ) Six Months Ended June 30, 2025 2024 % change Adjusted Segment EBIT (1) D&A Adjusted Segment EBITDA Adjusted Segment EBIT (1) D&A Adjusted Segment EBITDA Adjusted Segment EBIT Adjusted Segment EBITDA Sending Technology Solutions $ 198,282 $ 23,412 $ 221,694 $ 191,937 $ 23,429 $ 215,366 3 % 3 % Presort Services 90,719 18,408 109,127 67,377 17,713 85,090 35 % 28 % Total reportable segments $ 289,001 $ 41,820 330,821 $ 259,314 $ 41,142 300,456 11 % 10 % Reconciliation of Adjusted Segment EBITDA to income or loss from continuing operations before taxes: Other operations (2) - (4,831 ) Depreciation and amortization - reportable segments (41,820 ) (41,142 ) Interest expense, net (75,384 ) (88,127 ) Corporate expenses (67,019 ) (86,495 ) Restructuring charges (15,206 ) (34,165 ) Foreign currency (loss) gain on intercompany loans (24,624 ) 5,350 Transaction and Strategic review costs (3,156 ) (11,296 ) Benefit in connection with Ecommerce Restructuring 6,755 - Loss on debt redemption/refinancing (24,364 ) - Income from continuing operations before taxes $ 86,003 $ 39,750 Expand (1) Adjusted segment EBIT excludes interest, taxes, general corporate expenses, restructuring charges, foreign currency gains and losses from the revaluation of intercompany loans and other items that are not allocated to a business segment. (2) Other operations includes the revenue and related expenses of our former Global Ecommerce business that did not qualify for discontinued operations treatment. Expand Pitney Bowes Inc. Reconciliation of Reported Consolidated Results to Adjusted Results (Unaudited; in thousands, except per share amounts) Three Months Ended June 30, Six Months Ended June 30, 2025 2024 2025 2024 Reconciliation of reported net income (loss) to adjusted EBIT and adjusted EBITDA Net income (loss) $ 29,975 $ (24,867 ) $ 65,397 $ (27,752 ) Loss from discontinued operations, net of tax - 14,742 - 49,731 Provision for income taxes 9,296 2,271 20,606 17,771 Income (loss) from continuing operations before taxes 39,271 (7,854 ) 86,003 39,750 Restructuring charges 13,806 30,399 15,206 34,165 Foreign currency loss (gain) on intercompany loans 17,029 (712 ) 24,624 (5,350 ) Transaction and Strategic review costs 1,266 8,606 3,156 11,296 Benefit in connection with Ecommerce Restructuring (6,296 ) - (6,755 ) - (Gain) loss on debt redemption/refinancing (282 ) - 24,364 - Adjusted net income before tax 64,794 30,439 146,598 79,861 Interest, net 37,499 44,218 75,384 88,127 Adjusted EBIT 102,293 74,657 221,982 167,988 Depreciation and amortization 28,762 28,483 57,086 57,332 Adjusted EBITDA $ 131,055 $ 103,140 $ 279,068 $ 225,320 Reconciliation of reported diluted earnings (loss) per share to adjusted diluted earnings per share Diluted earnings (loss) per share $ 0.17 $ (0.14 ) $ 0.36 $ (0.15 ) Loss from discontinued operations, net of tax - 0.08 - 0.27 Restructuring charges 0.06 0.13 0.06 0.15 Foreign currency loss (gain) on intercompany loans 0.07 - 0.10 (0.02 ) Transaction and Strategic review costs 0.01 0.04 0.01 0.05 Benefit in connection with Ecommerce Restructuring (0.03 ) - (0.03 ) Loss on debt redemption/refinancing - - 0.10 Adjusted diluted earnings per share $ 0.27 $ 0.11 $ 0.61 $ 0.29 The sum of the earnings per share amounts may not equal the totals due to rounding. Reconciliation of reported net cash from operating activities to free cash flow Net cash from operating activities - continuing operations $ 111,388 $ 79,910 $ 94,709 $ 78,895 Capital expenditures (13,343 ) (16,466 ) (30,230 ) (30,783 ) Restructuring payments 8,412 11,708 21,518 26,697 Free cash flow $ 106,457 $ 75,152 $ 85,997 $ 74,809 Expand