Latest news with #Sendcloud
Fashion Network
16-05-2025
- Business
- Fashion Network
UK shoppers abandon online carts due to delivery issues
How many UK online shoppers abandoned their purchases in the past year due to concerns about delivery? A shocking 40.6% (two in five), according to new research from shipping platform Sendcloud. The bottom line is webshops that don't offer flexible delivery options are the ones that risk losing significant revenue. Based on a survey of 1,000 UK shoppers for the soon-to-be-published 'E-commerce Delivery Compass', the data reveals that high shipping costs (78.5%) and slow delivery speeds (41.6%) are the main reasons for cart abandonment. Other contributing factors include unclear or inconvenient delivery options (24%). And while 56.9% of UK consumers prefer fast delivery, 43% would rather have control over when their order is delivered. Bottom line: delivery should not only be fast but also fit into the consumer's schedule. While home delivery remains the preferred option for 77%, alternatives are rapidly growing in popularity, the report said. Parcel lockers (21%) and pick-up points (25.4%) are increasingly favoured, with 36.8% of consumers now actively choosing retailers that offer these flexible 'out-of-home' delivery options. And that flexibility issue is crucial with 18.7% abandoning a purchase because they can't select a suitable delivery time, while 16.2% drop out because they can't change the delivery address. When consumers are given the option to choose a time slot, preferred delivery windows include 10am-12pm (23.4%), 4pm–6pm (16.9%), and 6pm–8pm (16.3%), 'further emphasising that fit often outweighs speed'. Rob van den Heuvel, co-founder and CEO of Sendcloud, said: 'Consumers no longer think of delivery as a backend process. It's a core part of the overall experience. Shoppers now expect delivery to seamlessly integrate into their busy lives. Retailers that don't offer flexible options, such as out-of-home delivery, will lose customers to competitors that do. Success in e-commerce isn't just about speed; it's about providing choice.'
Fashion Network
16-05-2025
- Business
- Fashion Network
UK shoppers abandon online carts due to delivery issues
How many UK online shoppers abandoned their purchases in the past year due to concerns about delivery? A shocking 40.6% (two in five), according to new research from shipping platform Sendcloud. The bottom line is webshops that don't offer flexible delivery options are the ones that risk losing significant revenue. Based on a survey of 1,000 UK shoppers for the soon-to-be-published 'E-commerce Delivery Compass', the data reveals that high shipping costs (78.5%) and slow delivery speeds (41.6%) are the main reasons for cart abandonment. Other contributing factors include unclear or inconvenient delivery options (24%). And while 56.9% of UK consumers prefer fast delivery, 43% would rather have control over when their order is delivered. Bottom line: delivery should not only be fast but also fit into the consumer's schedule. While home delivery remains the preferred option for 77%, alternatives are rapidly growing in popularity, the report said. Parcel lockers (21%) and pick-up points (25.4%) are increasingly favoured, with 36.8% of consumers now actively choosing retailers that offer these flexible 'out-of-home' delivery options. And that flexibility issue is crucial with 18.7% abandoning a purchase because they can't select a suitable delivery time, while 16.2% drop out because they can't change the delivery address. When consumers are given the option to choose a time slot, preferred delivery windows include 10am-12pm (23.4%), 4pm–6pm (16.9%), and 6pm–8pm (16.3%), 'further emphasising that fit often outweighs speed'. Rob van den Heuvel, co-founder and CEO of Sendcloud, said: 'Consumers no longer think of delivery as a backend process. It's a core part of the overall experience. Shoppers now expect delivery to seamlessly integrate into their busy lives. Retailers that don't offer flexible options, such as out-of-home delivery, will lose customers to competitors that do. Success in e-commerce isn't just about speed; it's about providing choice.'
Yahoo
20-02-2025
- Business
- Yahoo
CIRRO E-Commerce partners with Sendcloud to optimize e-commerce operations
AMSTERDAM, Feb. 20, 2025 (GLOBE NEWSWIRE) -- CIRRO E-Commerce, a leading global e-commerce logistics solution provider, announces the new integration with Sendcloud, the complete shipping platform for e-commerce. This partnership combines CIRRO E-Commerce's extensive cross-border shipping network with Sendcloud's powerful automation tools, providing a seamless logistics experience for online retailers and brands. Businesses of all sizes can now streamline their shipping operations, minimize manual tasks, and offer customers a more reliable and efficient delivery experience. 'Shipping is one of the most complex and costly aspects of e-commerce. At Sendcloud, we simplify this process by connecting carriers, shop systems, and partners into a single platform,' said Sabi Tolou, Co-Founder of Sendcloud. 'With CIRRO E-Commerce integrated into our network, merchants can unlock cost-effective international shipping solutions, such as direct injections and multiple fulfillment options, helping them expand into new markets with confidence.' Thijs Boots, Chief Sales Officer (CSO) at CIRRO E-Commerce Europe, added: 'We are thrilled to partner with Sendcloud. This collaboration aligns with our mission to empower retailers with innovative logistics solutions that drive efficiency and scalability. By integrating CIRRO E-Commerce's robust cross-border shipping services into Sendcloud's platform, merchants gain access to flexible, cost-efficient delivery options tailored to today's global e-commerce demands.' To further deepen this partnership, CIRRO E-Commerce is honored to be the Gold Sponsor of Sendcloud's self-organized event, Connect, on March 11, 2025, in Eindhoven, The Netherlands. Retailers, marketplaces, and fulfillment companies are invited to attend and participate in engaging discussions, including two exclusive sessions hosted by CIRRO E-Commerce. About SendcloudSendcloud is an all-in-one shipping platform for e-commerce, enabling retailers, marketplaces, and fulfillment companies to scale operations and improve shipping experiences. It automates processes from label printing to branded tracking and returns management. With backing from Softbank and L Catterton, and trusted by 25,000 businesses across Europe, Sendcloud is on a mission to revolutionize global shipping. About CIRRO E-CommerceCIRRO E-Commerce is an e-commerce logistics provider committed to providing seamless, end-to-end, cross-border logistics services. Thanks to the significant strengths, the company is changing the game regarding flexibility, reliability, cost efficiency, advanced technology, and customer-centricity. These include a robust transportation network, local teams of industry experts, and an extensive physical footprint in over 30 countries, including the U.S., the UK, the EU, and Australia. For further information, please contact:Email:branding@ Website: A photo accompanying this announcement is available at in to access your portfolio
