Latest news with #SensormaticSolutions
Yahoo
16-07-2025
- Business
- Yahoo
Store Pickup More Popular Than Home Delivery Among Back-to-School Shoppers, According to Sensormatic Solutions Survey
70% of shoppers plan to head into brick-and-mortar store locations to complete their back-to-school buying. Large crowds (43%), lack of time to shop (33%) and long lines at points of sale (25%) are top challenges for in-person shoppers. NEUHAUSEN, Switzerland, July 16, 2025--(BUSINESS WIRE)--Sensormatic Solutions, the leading global retail solutions portfolio of Johnson Controls (NYSE: JCI), today released the findings of its 2025 U.S. Back-to-School Consumer Sentiment Survey, showing that the majority (70%) of respondents plan to visit brick-and-mortar store locations to stock up ahead of the school year. Additionally, the survey found that interest in "buy online, pickup in store" (BOPIS; 46%) has risen from last year (43%) and now outpaces interest in at-home delivery (38%). "High interest for in-store shopping and pickup options indicates consumers' appreciation for the unique benefits brick-and-mortar retail has to offer, especially during peak traffic periods like the back-to-school shopping season," said Grant Gustafson, head of retail consulting and analytics at Sensormatic Solutions. "In-store and curbside pickup options present shoppers a chance to get the best of both worlds: the convenience that comes with online ordering and the immediacy of in-store visits. Retailers who prioritize flawless omnichannel execution this summer are likely to be customer favorites." The survey also shed light on when shoppers are planning to kick off their shopping, with August (39%) emerging as the most popular month and July (34%) as a close second. Nearly half (48%) of respondents plan to shop earlier due to concerns about product availability and potential supply chain disruption. These findings are in line with Sensormatic Solutions traffic predictions for the 2025 back-to-school season and historical patterns to date. Survey responses also reveal the top factors most likely to affect shoppers as they prepare for the upcoming academic year: 1. PricePrice sensitivity is high, with more than three-quarters (76%) of respondents citing cost among the factors most likely to impact their shopping experiences. Nearly two-thirds (63%) of respondents also share that they plan to spend less than they did last year. 34% of respondents say in-store promotions are important to their experiences. 54% of respondents will seek out discount or secondhand retail locations to help control spending. 2. Products and availabilityNearly two-thirds (65%) of respondents cite product availability/supply chain disruptions as a top factor in their shopping experiences, and more than half (55%) rank out-of-stocks among the most significant challenges they anticipate this year. Among shoppers who say they plan to use BOPIS, more than one-third (36%) cite same-day pickup as a top motivator. Apparel (69%), shoes (53%) and school supplies (43%) will again be the categories on which shoppers plan to spend the most. 3. In-store experiencesBottlenecks and poor service still have the power to sway shoppers amid financial and availability-related concerns, though responses were less uniform. Safe and comfortable store environments (44%), proximity to the store (30%) and checkout speeds (26%) are all likely to significantly affect shoppers' choices this year. Large crowds (43%), lack of time to shop (33%) and long lines at points of sale (25%) are top challenges for in-person shoppers. 49% of respondents noted they prefer to interact with retail associates only when immediate assistance is needed—up from 45% at the end of last year. "The margin for error on customer experience is getting narrower as expectations rise and retailers continue to improve their operations," said Tony D'Onofrio, president of Sensormatic Solutions. "The back-to-school season's busiest weeks are still ahead, so now is the time to key in on merchandise availability, labor optimization, and safety and security to ensure a memorable customer experience. Retailers that consider their operations holistically—from source to store—will be able to connect the dots across their supply chains for greater success." To learn more about what shoppers want this back-to-school season, read the full 2025 U.S. Back-to-School Consumer Sentiment Survey results. For more information about Sensormatic Solutions, visit About Johnson ControlsAt Johnson Controls (NYSE:JCI), we transform the environments where people live, work, learn and play. As the global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Building on a proud history of 140 years of innovation, we deliver the blueprint of the future for industries such as healthcare, schools, data centers, airports, stadiums, manufacturing and beyond through OpenBlue, our comprehensive digital offering. Today, Johnson Controls offers the world's largest portfolio of building technology and software as well as service solutions from some of the most trusted names in the industry. Visit for more information and follow @Johnson Controls on social platforms. About Sensormatic SolutionsSensormatic Solutions, the leading global retail solutions portfolio of Johnson Controls, powers safe, secure and seamless retail experiences. For more than 50 years, the brand has been at the forefront of the industry's fast-moving technology adoption, redefining retail operations on a global scale and turning insights into actions. Sensormatic Solutions delivers an interconnected ecosystem of loss prevention, inventory intelligence and traffic insight solutions, along with our services and partners to enable retailers worldwide to innovate and elevate with precision, connecting data-driven outcomes that shape retail's future. Please visit Sensormatic Solutions or follow us on LinkedIn, X and our YouTube channel. Please visit Sensormatic Solutions or follow us on LinkedIn, X and our YouTube channel. View source version on Contacts Media Contacts: Jaclyn MessinaSensormatic Solutions by Johnson Controls Work: +1-561-235-6458Email: Madison SouthallSensormatic Solutions by Johnson Controls Work: +1-215-869-6452Email: Grace TorranceMatter on behalf of Sensormatic Solutions Work: +1-978-518-4504Email: jciretail@ Error in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data
Business Wire
16-07-2025
- Business
- Business Wire
Store Pickup More Popular Than Home Delivery Among Back-to-School Shoppers, According to Sensormatic Solutions Survey
NEUHAUSEN, Switzerland--(BUSINESS WIRE)-- Sensormatic Solutions, the leading global retail solutions portfolio of Johnson Controls (NYSE: JCI), today released the findings of its 2025 U.S. Back-to-School Consumer Sentiment Survey, showing that the majority (70%) of respondents plan to visit brick-and-mortar store locations to stock up ahead of the school year. Additionally, the survey found that interest in 'buy online, pickup in store' (BOPIS; 46%) has risen from last year (43%) and now outpaces interest in at-home delivery (38%). 'High interest for in-store shopping and pickup options indicates consumers' appreciation for the unique benefits brick-and-mortar retail has to offer, especially during peak traffic periods like the back-to-school shopping season,' said Grant Gustafson, head of retail consulting and analytics at Sensormatic Solutions. 'In-store and curbside pickup options present shoppers a chance to get the best of both worlds: the convenience that comes with online ordering and the immediacy of in-store visits. Retailers who prioritize flawless omnichannel execution this summer are likely to be customer favorites.' The survey also shed light on when shoppers are planning to kick off their shopping, with August (39%) emerging as the most popular month and July (34%) as a close second. Nearly half (48%) of respondents plan to shop earlier due to concerns about product availability and potential supply chain disruption. These findings are in line with Sensormatic Solutions traffic predictions for the 2025 back-to-school season and historical patterns to date. Survey responses also reveal the top factors most likely to affect shoppers as they prepare for the upcoming academic year: 1. Price Price sensitivity is high, with more than three-quarters (76%) of respondents citing cost among the factors most likely to impact their shopping experiences. Nearly two-thirds (63%) of respondents also share that they plan to spend less than they did last year. 34% of respondents say in-store promotions are important to their experiences. 54% of respondents will seek out discount or secondhand retail locations to help control spending. 2. Products and availability Nearly two-thirds (65%) of respondents cite product availability/supply chain disruptions as a top factor in their shopping experiences, and more than half (55%) rank out-of-stocks among the most significant challenges they anticipate this year. Among shoppers who say they plan to use BOPIS, more than one-third (36%) cite same-day pickup as a top motivator. Apparel (69%), shoes (53%) and school supplies (43%) will again be the categories on which shoppers plan to spend the most. 3. In-store experiences Bottlenecks and poor service still have the power to sway shoppers amid financial and availability-related concerns, though responses were less uniform. Safe and comfortable store environments (44%), proximity to the store (30%) and checkout speeds (26%) are all likely to significantly affect shoppers' choices this year. Large crowds (43%), lack of time to shop (33%) and long lines at points of sale (25%) are top challenges for in-person shoppers. 49% of respondents noted they prefer to interact with retail associates only when immediate assistance is needed—up from 45% at the end of last year. 'The margin for error on customer experience is getting narrower as expectations rise and retailers continue to improve their operations,' said Tony D'Onofrio, president of Sensormatic Solutions. 'The back-to-school season's busiest weeks are still ahead, so now is the time to key in on merchandise availability, labor optimization, and safety and security to ensure a memorable customer experience. Retailers that consider their operations holistically—from source to store—will be able to connect the dots across their supply chains for greater success.' To learn more about what shoppers want this back-to-school season, read the full 2025 U.S. Back-to-School Consumer Sentiment Survey results. For more information about Sensormatic Solutions, visit About Johnson Controls At Johnson Controls (NYSE:JCI), we transform the environments where people live, work, learn and play. As the global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Building on a proud history of 140 years of innovation, we deliver the blueprint of the future for industries such as healthcare, schools, data centers, airports, stadiums, manufacturing and beyond through OpenBlue, our comprehensive digital offering. Today, Johnson Controls offers the world's largest portfolio of building technology and software as well as service solutions from some of the most trusted names in the industry. Visit for more information and follow @Johnson Controls on social platforms. About Sensormatic Solutions Sensormatic Solutions, the leading global retail solutions portfolio of Johnson Controls, powers safe, secure and seamless retail experiences. For more than 50 years, the brand has been at the forefront of the industry's fast-moving technology adoption, redefining retail operations on a global scale and turning insights into actions. Sensormatic Solutions delivers an interconnected ecosystem of loss prevention, inventory intelligence and traffic insight solutions, along with our services and partners to enable retailers worldwide to innovate and elevate with precision, connecting data-driven outcomes that shape retail's future. Please visit Sensormatic Solutions or follow us on LinkedIn, X and our YouTube channel. Please visit Sensormatic Solutions or follow us on LinkedIn, X and our YouTube channel.
Yahoo
11-07-2025
- Business
- Yahoo
Johnson Controls' Sensormatic Solutions Launches AI-Powered Shopper Tracking with Privacy-First Re-ID Technology
Johnson Controls International (NYSE:JCI) is one of the best manufacturing stocks to buy according to hedge funds. On July 8, Sensormatic Solutions, which is a retail solutions portfolio of Johnson Controls, announced the launch of new people-counting devices enabled with Re-Identification (Re-ID) technology and advanced deep learning AI capabilities. This development provides retailers with more data-driven insights into shopper demographics, abandonment rates, shopper-only conversion rates, dwell times, and previously unseen movement patterns. The Re-ID technology uses complex algorithms to anonymize and identify individual visitors as they move throughout a property. A team of workers wearing white hardhani and safety goggles assembling a complex HVAC system. It relies on generic identifiers like clothing colors rather than personal identifiable information/PI, staff wearables, or facial recognition. This approach helps to protect shopper privacy and ensure compliance with regulations such as GDPR, while still allowing retailers to understand how and where visitors make shopping decisions. Johnson Controls International (NYSE:JCI) engineers, manufactures, commissions, and retrofits building products and systems in the US, Europe, the Asia Pacific, and internationally. Sensormatic Solutions is the leading global retail solutions portfolio of Johnson Controls. While we acknowledge the potential of JCI as an investment, we believe certain AI stocks offer greater upside potential and carry less downside risk. If you're looking for an extremely undervalued AI stock that also stands to benefit significantly from Trump-era tariffs and the onshoring trend, see our free report on the . READ NEXT: and . Disclosure: None. This article is originally published at Insider Monkey. Error in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data
Business News Wales
11-07-2025
- Business
- Business News Wales
Retailers 'Need Support to Deliver Investment into Welsh Stores'
The Welsh Retail Consortium is calling for more support for the sector as footfall figures fell in June. The organisation said that rises in the National Living Wage and Employer National Insurance had contributed to a 'hammering' for the retail sector, adding that retailers needed support to deliver investment into stores. It said it wanted to see a positive outcome to business rates reform in Wales to avoid an even higher tax burden for retail. According to WRC-Sensormatic data, Welsh footfall decreased by 3.3% in June (YoY), down from -0.4% in May. Shopping centre footfall decreased by 5.1% in June (YoY), up from -5.4% in May. Retail park footfall decreased by 0.7% in June (YoY), down from 1.2% in May. In June, footfall in Cardiff decreased by 4.0% (YoY), down from -2.1% in May. Sara Jones, Head of the Welsh Retail Consortium, said: 'June footfall figures failed to ignite a summer shopping renaissance, with numbers down across all retail destinations. Shopping centres across Wales were hit particularly badly by the decline in footfall, with a notable fall of 5.1%. 'With July seeing Wales' women's football team in action in the Euros, and with big name concerts and events across the capital and Welsh cities and towns, retailers will be hoping that last month's figures will be buoyed up by a return to our high streets. 'Whilst retailers are working hard to deliver vibrant, engaging shopping experiences that attract customers and boost footfall, they can't sail a solo recovery to help boost the Welsh economy. Given the hammering the industry has taken over recent months, with increased business rates and hikes to Employer National Insurance and the National Living Wage, the Welsh Government should consider what more can be done to boost the sector and support retailers to deliver investment back into Welsh stores. All eyes are now on the plans for Welsh business rates reform and ensuring this doesn't further dampen retailer confidence and lead to a higher tax burden over the next 12 months.' Andy Sumpter, Retail Consultant EMEA for Sensormatic Solutions, said: 'June delivered heatwaves, storms, and what could be the hottest June on record – but even the sunshine wasn't enough to spark a retail revival. Total UK footfall was down -1.8% year-on-year, a gentler drop than the -2.3% seen in June 2024, but still a decline on last year's decline. Wales saw a steeper decline of -3.3%, reflecting the broader regional challenges. UK High Streets fell -3.0%, while Retail Parks and Shopping Centres dipped -1.1% and -1.6% respectively. 'One year on from the General Election, with footfall still in the red, it appears that consumer confidence has yet to find its feet. That said, the rate of decline at a UK level is easing, and with summer now in full swing, retailers have an opportunity to turn seasonal footfall into sustained momentum – especially those who can deliver value, experience, and convenience in equal measure.'
Business Wire
08-07-2025
- Business
- Business Wire
Sensormatic Solutions Enables Enhanced Retail Traffic Analytics with Re-ID Technology and Advanced Deep Learning AI Capabilities
NEUHAUSEN, Switzerland--(BUSINESS WIRE)-- Sensormatic Solutions, the leading global retail solutions portfolio of Johnson Controls (NYSE: JCI), is empowering retailers to take the next step toward precise, data-driven retail outcomes. New people-counting devices enabled with Re-Identification (Re-ID) utilize advanced deep learning and artificial intelligence (AI) capabilities designed to provide powerful insights into shopper demographics, abandonment rates, shopper-only conversion rates, dwell times, and previously unseen movement patterns—giving businesses the data they need to help drive impactful outcomes. By integrating advanced algorithms into market-leading traffic counting devices, Sensormatic Solutions is again opening a range of new possibilities for its retail customers—all in one device. 'Retail traffic remains one of the key elements to understanding and enhancing store performance, and Re-ID takes the possibilities to the next level,' said Nick Pompa, traffic insights business unit leader at Sensormatic Solutions. 'Advancements in video analytics and deep learning help refine how devices interpret retail environments, so retailers don't have to worry about non-shoppers being included in their metrics. Re-ID-enabled traffic analytic devices are designed to make it possible for retailers to differentiate individuals without using personal identifiable information (PII) and shed new light on what's really happening when customers walk through the doors in any sales environment—from an automotive floor to a luxury storefront to a multi-store shopping center and everything in between.' Re-ID builds upon complex algorithms to anonymize yet identify individual visitors as they move throughout a property. Critically—for retailers looking to gain insights without PII, staff wearables or facial recognition—this technology instead relies on generic identifiers like clothing colors. This approach helps protect shoppers' privacy and ensure GDPR compliance, while still enabling retailers to see how and where visitors make shopping decisions. Re-ID-enabled devices can help retailers: Increase conversion. Re-ID can identify repeat visitors as well as differentiate employees (i.e., security guards and delivery workers) and pass-throughs from active shoppers, enabling retailers to access cleaner data and assess conversion more precisely. Build loyalty. Re-ID technology can analyze the path shoppers take in the store, providing a holistic view of experiences to give more insight into brand engagement (dwell) times, entry, abandonment rate and more. These metrics help retailers tailor strategies based on the specific needs of their environment to build lasting customer loyalty. Drive growth. When reviewed over time, these granular insights highlight staffing and conversion opportunities, guiding retailers toward decisions that improve profitability and customer satisfaction. To learn more about the power of Re-ID-enabled retail traffic analytics, visit the next-generation traffic analytics solution for retailers and connect with a Sensormatic Solutions representative today. About Johnson Controls At Johnson Controls (NYSE:JCI), we transform the environments where people live, work, learn and play. As the global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Building on a proud history of 140 years of innovation, we deliver the blueprint of the future for industries such as healthcare, schools, data centers, airports, stadiums, manufacturing and beyond through OpenBlue, our comprehensive digital offering. Today, Johnson Controls offers the world`s largest portfolio of building technology and software as well as service solutions from some of the most trusted names in the industry. Visit for more information and follow @Johnson Controls on social platforms. About Sensormatic Solutions Sensormatic Solutions, the leading global retail solutions portfolio of Johnson Controls, powers safe, secure and seamless retail experiences. For more than 50 years, the brand has been at the forefront of the industry's fast-moving technology adoption, redefining retail operations on a global scale and turning insights into actions. Sensormatic Solutions delivers an interconnected ecosystem of loss prevention, inventory intelligence and traffic insight solutions, along with our services and partners to enable retailers worldwide to innovate and elevate with precision, connecting data-driven outcomes that shape retail's future. Please visit Sensormatic Solutions or follow us on LinkedIn, X and our YouTube channel.
