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GovWorx Announces Strategic Partnership with Serent Capital to Accelerate Growth in Public Safety Technology
GovWorx Announces Strategic Partnership with Serent Capital to Accelerate Growth in Public Safety Technology

Business Wire

time3 days ago

  • Business
  • Business Wire

GovWorx Announces Strategic Partnership with Serent Capital to Accelerate Growth in Public Safety Technology

AUSTIN, Texas & DENVER & SAN FRANCISCO--(BUSINESS WIRE)-- GovWorx, an emerging leader in AI-powered Quality Assurance ('QA') and training solutions for 9-1-1 emergency communications centers ('ECCs'), today announced a strategic partnership with Serent Capital, a growth-focused private equity firm with deep expertise in GovTech and public safety markets. The partnership aims to advance GovWorx's mission to transform the future of 9-1-1 telecommunications and expand its reach across public safety. Founded in 2023 by CEO Scott MacDonald and CTO Alex Montgomery, GovWorx has quickly established itself as an innovator in the 9-1-1 market through its flagship product, CommsCoach. In less than a year, the company is serving more than 100 customers who are leveraging GovWorx's AI-generated evaluations and training simulations to help address the staffing, retention, and training challenges faced by ECCs today. The company also continues to roll out additional offerings, including BluAssist and MedAssist, which streamline report creation and QA for Law Enforcement and EMS agencies. 'This partnership is a major milestone for GovWorx,' said Scott MacDonald, Co-Founder and CEO of GovWorx. 'We've been fortunate to help so many public safety agencies early on, and partnering with Serent allows us to scale faster, build smarter, and help so many more. Alex and I were drawn to Serent's operator-first mindset, deep knowledge of the public safety landscape, and most importantly, their alignment with our long-term vision, while allowing us to maintain operational control of the company.' The partnership brings together GovWorx's mission-driven innovation and Serent's hands-on operational expertise to support continued growth. With Serent's support, GovWorx will invest in product development, expand go-to-market capabilities, and further deliver value to public safety agencies. 'We believe GovWorx is uniquely positioned to bring transformative technology to 9-1-1 centers and beyond,' said Stewart Lynn, Partner at Serent Capital. 'From our first conversations with Scott and Alex, it was clear that this team deeply understands the needs of 9-1-1 centers. We're thrilled to partner with them and help accelerate their roadmap to bring scalable, impactful solutions to the broader public safety community.' As part of the partnership, Serent Capital and GovWorx will work closely to expand into adjacent public safety markets, deepen product functionality, and continue to deliver the highest levels of customer satisfaction—a hallmark of the company's early success. GovWorx marks Serent's fifth GovTech investment in the past four years, joining a portfolio that includes category leaders such as BS&A and First Due. About GovWorx GovWorx provides AI-powered QA, training, and decision-support tools for 9-1-1 Emergency Communications, Law Enforcement and Fire/EMS agencies. Its flagship product, CommsCoach, empowers dispatchers and supervisors with automated evaluations, real-time feedback, and integrated training simulations. GovWorx is headquartered in Denver, Colorado. About Serent Capital Serent Capital is a growth-focused private equity firm investing in capital-efficient, B2B SaaS and technology companies. From its founding, Serent set out to build a distinctly different firm that prioritizes founders and their companies and provides true hands-on resources through its 25+ person Growth Team. Serent's in-house Growth Team is equipped with a wide range of resources to help companies accelerate growth, including strategic and operational support to drive revenue generation, assistance in building a top-tier executive team, guidance for transformative M&A, and a community of 400+ founders and operating executives. With $5 billion of assets under management, the firm has partnered with over 60 founder-led, industry-changing companies and offers unparalleled hands-on operational support. Discover how Serent Capital is fueling the growth of innovative companies across a range of industries at

GovWorx Announces Strategic Partnership with Serent Capital to Accelerate Growth in Public Safety Technology
GovWorx Announces Strategic Partnership with Serent Capital to Accelerate Growth in Public Safety Technology

Yahoo

time3 days ago

  • Business
  • Yahoo

GovWorx Announces Strategic Partnership with Serent Capital to Accelerate Growth in Public Safety Technology

AUSTIN, Texas & DENVER & SAN FRANCISCO, June 10, 2025--(BUSINESS WIRE)--GovWorx, an emerging leader in AI-powered Quality Assurance ("QA") and training solutions for 9-1-1 emergency communications centers ("ECCs"), today announced a strategic partnership with Serent Capital, a growth-focused private equity firm with deep expertise in GovTech and public safety markets. The partnership aims to advance GovWorx's mission to transform the future of 9-1-1 telecommunications and expand its reach across public safety. Founded in 2023 by CEO Scott MacDonald and CTO Alex Montgomery, GovWorx has quickly established itself as an innovator in the 9-1-1 market through its flagship product, CommsCoach. In less than a year, the company is serving more than 100 customers who are leveraging GovWorx's AI-generated evaluations and training simulations to help address the staffing, retention, and training challenges faced by ECCs today. The company also continues to roll out additional offerings, including BluAssist and MedAssist, which streamline report creation and QA for Law Enforcement and EMS agencies. "This partnership is a major milestone for GovWorx," said Scott MacDonald, Co-Founder and CEO of GovWorx. "We've been fortunate to help so many public safety agencies early on, and partnering with Serent allows us to scale faster, build smarter, and help so many more. Alex and I were drawn to Serent's operator-first mindset, deep knowledge of the public safety landscape, and most importantly, their alignment with our long-term vision, while allowing us to maintain operational control of the company." The partnership brings together GovWorx's mission-driven innovation and Serent's hands-on operational expertise to support continued growth. With Serent's support, GovWorx will invest in product development, expand go-to-market capabilities, and further deliver value to public safety agencies. "We believe GovWorx is uniquely positioned to bring transformative technology to 9-1-1 centers and beyond," said Stewart Lynn, Partner at Serent Capital. "From our first conversations with Scott and Alex, it was clear that this team deeply understands the needs of 9-1-1 centers. We're thrilled to partner with them and help accelerate their roadmap to bring scalable, impactful solutions to the broader public safety community." As part of the partnership, Serent Capital and GovWorx will work closely to expand into adjacent public safety markets, deepen product functionality, and continue to deliver the highest levels of customer satisfaction—a hallmark of the company's early success. GovWorx marks Serent's fifth GovTech investment in the past four years, joining a portfolio that includes category leaders such as BS&A and First Due. About GovWorx GovWorx provides AI-powered QA, training, and decision-support tools for 9-1-1 Emergency Communications, Law Enforcement and Fire/EMS agencies. Its flagship product, CommsCoach, empowers dispatchers and supervisors with automated evaluations, real-time feedback, and integrated training simulations. GovWorx is headquartered in Denver, Colorado. About Serent Capital Serent Capital is a growth-focused private equity firm investing in capital-efficient, B2B SaaS and technology companies. From its founding, Serent set out to build a distinctly different firm that prioritizes founders and their companies and provides true hands-on resources through its 25+ person Growth Team. Serent's in-house Growth Team is equipped with a wide range of resources to help companies accelerate growth, including strategic and operational support to drive revenue generation, assistance in building a top-tier executive team, guidance for transformative M&A, and a community of 400+ founders and operating executives. With $5 billion of assets under management, the firm has partnered with over 60 founder-led, industry-changing companies and offers unparalleled hands-on operational support. Discover how Serent Capital is fueling the growth of innovative companies across a range of industries at View source version on Contacts Media Contacts: Kathleen Rochard Serent Capital

Casino Cash Trac Secures Strategic Minority Investment from Serent Capital to Accelerate Growth and Innovation
Casino Cash Trac Secures Strategic Minority Investment from Serent Capital to Accelerate Growth and Innovation

Yahoo

time18-03-2025

  • Business
  • Yahoo

Casino Cash Trac Secures Strategic Minority Investment from Serent Capital to Accelerate Growth and Innovation

TULSA, Okla., & AUSTIN, Texas, March 18, 2025--(BUSINESS WIRE)--Casino Cash Trac ("CCT"), a leading provider of enterprise software solutions for casino operations and revenue audit automation, today announced a strategic minority investment from Serent Capital, a growth-focused private equity firm with deep expertise in scaling technology and software businesses. The strategic partnership will support CCT's next phase of growth focused on product innovation and market expansion. Founded in 2012, CCT pioneered revenue audit automation for land-based casinos, eliminating manual reconciliation processes and improving financial visibility. The company's flagship platform, Casino Insight, provides a detailed, audit-ready view of cash transactions across the casino floor, ensuring compliance, operational efficiency, and fraud prevention. Today, CCT serves over 300 casinos across the United States, Canada and the Caribbean, helping operators streamline financial workflows and reduce audit-related labor costs. Kurt Williams, CEO of CCT, along with partners Blake Doerr, Wanor Franca and Danny Roe, will continue to lead the company. "Casino Cash Trac was founded to modernize casino cash and audit operations, providing customers with a seamless, automated solution to replace outdated, manual processes," said Kurt Williams, CEO of Casino Cash Trac. "With Serent Capital's support, we are excited to accelerate our growth with a partnership that complements our strengths and share our core values, enhance our product capabilities, and expand our reach to serve even more gaming operators worldwide," he concluded. Serent Capital's minority investment will equip CCT with its dedicated Growth Team, providing hands-on expertise to accelerate go-to-market execution, optimize product strategies, and enhance customer engagement. With a strong track record in scaling enterprise software companies, Serent has the capability to help CCT expand its market presence, drive product innovation, and unlock new growth opportunities. "Casino Cash Trac is an exceptional platform that addresses a mission-critical need for casino operators," said Dexter Hopen, Partner at Serent Capital. "We are excited to support the company in continuing to innovate and deliver even greater value to its customers." Serent Capital's investment in CCT builds on its strong track record of partnering with high-growth software companies in the hospitality and leisure technology space. With Serent's partnership, CCT is well-positioned to accelerate innovation, expand its market reach, and deliver even more advanced analytics, automation, and compliance solutions for casino operators. About Casino Cash Trac Casino Cash Trac, headquartered in Tulsa, Oklahoma, developed Casino Insight, an award-winning platform designed to automate cage operations, revenue audits, and operational analysis. With robust integration into leading casino management, hospitality, and financial systems, Casino Insight significantly enhances operational efficiency by minimizing manual processes and reducing paper waste. Since its inception in 2012, the platform has empowered over 300 casinos worldwide to optimize productivity and streamline financial operations. For more information, please visit About Serent Capital Serent Capital is a growth-focused private equity firm investing in capital-efficient, B2B SaaS and technology companies. From its founding, Serent set out to build a distinctly different firm that prioritizes founders and their companies and provides true hands-on resources through its 25+ person Growth Team. Serent's in-house Growth Team is equipped with a wide range of resources to help companies accelerate growth, including strategic and operational support to drive revenue generation, assistance in building a top-tier executive team, guidance for transformative M&A, and a community of 400+ founders and operating executives. With $5 billion of assets under management, the firm has partnered with over 60 founder-led, industry-changing companies and offers unparalleled hands-on operational support. Discover how Serent Capital is fueling the growth of innovative companies across a range of industries at View source version on Contacts Media Contact:Kathleen Sign in to access your portfolio

KEV Group Enters Next Phase with Five Arrows Following Successful Serent Capital Partnership
KEV Group Enters Next Phase with Five Arrows Following Successful Serent Capital Partnership

Associated Press

time26-02-2025

  • Business
  • Associated Press

KEV Group Enters Next Phase with Five Arrows Following Successful Serent Capital Partnership

AUSTIN, Texas & SAN FRANCISCO--(BUSINESS WIRE)--Feb 26, 2025-- Serent Capital, a leading growth-focused private equity firm, announced today that KEV Group, a leading North American provider of school activity fee management software, is entering a new phase of strategic growth with the support of Five Arrows, the alternative assets arm of Rothschild & Co, as Serent successfully concludes its investment. This transition marks a significant milestone in KEV Group's continued expansion within the K-12 education sector. Founded in 1996 and headquartered in Toronto, Ontario, KEV Group is a trusted partner to over 26,000 school districts across 41 U.S. states and 9 Canadian provinces, more than any other provider in the market with over $4 billion in funds managed annually. The company's SchoolCash platform is the only all-in-one solution for school fund management that meets the financial management and reporting, payments, and workflow requirements at both the district- and school-level. The solution benefits parents/guardians with ease-of-use, convenience, and support for all payment types. Serent Capital, an active investor in the EdTech industry, originally invested in KEV Group in September 2018. Shortly after the investment, KEV Group acquired Technology Resource Associates ('TRA'), a provider of cloud-based school activity fund accounting software to K-12 schools, making KEV Group one of the largest providers of financial management and online payments software in North America. Over the course of the investment, Serent played a supporting role in KEV Group's growth as the company scaled its operations, expanded its product offering, and made several strategic acquisitions. During Serent's ownership, KEV Group experienced significant growth, meaningfully expanded its North American market presence, and solidified its leadership position in the K-12 education technology sector. 'Serent Capital has been an invaluable partner in KEV Group's evolution,' commented Bram Belzberg, Chairman and CEO of KEV Group. 'We're grateful for their many contributions to our incredible growth over the past six years, and excited to build on this momentum as we continue to transform school financial management across North America.' 'As one of the most trusted providers of school financial management solutions, KEV Group has built a market-leading platform that drives measurable value for K-12 school districts across North America,' said Kevin Frick, Partner at Serent Capital. 'We are proud of the company's achievements during our partnership. Its strong leadership team and commitment to innovation have been key to KEV's success, and we are confident that KEV Group will continue to thrive under Bram's leadership.' Financial terms of the transaction were not disclosed. William Blair served as exclusive financial advisors to KEV Group, with Torys LLP acting as legal advisors. About KEV Group KEV Group provides the only comprehensive solution that enables K-12 school districts to manage school activity and district fees with accuracy, efficiency, and transparency. By integrating and automating all aspects of school fee management, KEV Group's solutions empower districts and schools with real-time financial oversight and operational efficiency. More than 26,000 schools across North America rely on KEV Group to manage over $4 billion in activity funds annually. For more information, visit About Serent Capital Serent Capital is a growth-focused private equity firm investing in capital-efficient, B2B SaaS and technology companies. From its founding, Serent set out to build a distinctly different firm that prioritizes founders and their companies and provides true hands-on resources through its 25+ person Growth Team. Serent's in-house Growth Team is equipped with a wide range of resources to help companies accelerate growth, including strategic and operational support to drive revenue generation, assistance in building a top-tier executive team, guidance for transformative M&A, and a community of 400+ founders and operating executives. With $5 billion of assets under management, the firm has partnered with over 60 founder-led, industry-changing companies and offers unparalleled hands-on operational support. Discover how Serent Capital is fueling the growth of innovative companies across a range of industries at SOURCE: Serent Capital Copyright Business Wire 2025. PUB: 02/26/2025 10:37 AM/DISC: 02/26/2025 10:37 AM

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