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TECHx
28-04-2025
- Business
- TECHx
Al Rostamani Communications Wins Huawei Best Partner Award
Home » Tech Value Chain » System Integrators » Al Rostamani Communications Wins Huawei Best Partner Award Al Rostamani Communications, an ICT systems integrator in the UAE, has been awarded the 'Best Customer Satisfaction Partner of the Year 2024' by Huawei. This prestigious honor was given at the Huawei 2025 Partner Summit in Dubai, recognizing top-performing partners in the ICT industry. The award highlights the company's commitment to delivering exceptional service and building strong, lasting client relationships. Al Rostamani Communications has consistently demonstrated operational reliability and a client-first approach, setting itself apart in the UAE's competitive ICT sector. 'We believe loyalty is built through service, and trust must be earned at every step,' said Youssef Fawaz, General Manager of Al Rostamani Communications. 'This recognition reinforces our dedication to providing experiences that truly impact our clients' businesses.' Al Rostamani Communications employs a high-touch, high-trust service model that ensures quick response times, transparent communication, and regular on-site visits. This model has contributed to one of the highest client retention rates in the region. The company's service network across the UAE ensures minimal downtime and continuous support. 'At Huawei, we value partners who are committed to exceptional customer experiences,' said Shan Xiaoping, Director of Partner Development & Management, Huawei UAE. 'Al Rostamani Communications has gone above and beyond, ensuring clients can maximize the potential of advanced ICT solutions. We look forward to continuing our collaboration.' This recognition also aligns with Al Rostamani Group's broader vision of combining global expertise with local insights to drive digital excellence. As the UAE advances its digital transformation agenda, partnerships like this are vital in building scalable, future-ready ICT infrastructure. 'We congratulate Al Rostamani Communications on this achievement,' said Mazen Dalati, CEO of Al Rostamani Group. 'It reflects the strength of their execution, client insight, and service quality. We also thank Huawei for their continued trust in us as a strategic partner.'
Channel Post MEA
28-04-2025
- Business
- Channel Post MEA
Al Rostamani Named Best Customer Satisfaction Partner of the Year 2024 by Huawei
Al Rostamani Communications has been named 'Best Customer Satisfaction Partner of the Year 2024' by Huawei. The award was presented at the Huawei 2025 Partner Summit, held recently in Dubai, where the company recognised its top-performing partners across innovation, service delivery, and customer excellence. The recognition reflects Al Rostamani Communications efforts in building long-term client relationships through consistent service standards and operational reliability. At a time when client experience is becoming a key differentiator in enterprise technology, Al Rostamani Communications ability to deliver personalised service while scaling complex ICT infrastructure has set it apart in the regional market. 'We've always believed that service is where loyalty is built, and that client trust must be earned and protected at every stage of the relationship,' said Youssef Fawaz, General Manager of Al Rostamani Communications. 'Recognition like this only deepens our commitment to deliver experiences that make a measurable difference to our clients' businesses.' Al Rostamani Communications has invested in what it calls a 'high-touch, high-trust' model, rooted in client service and consistency. This approach combines regular on-site visits, transparent communication, fast response times, and structured client satisfaction reviews. The company's operational backbone includes a nationwide service network designed to minimise downtime and ensure business continuity. This service mindset has contributed to one of the highest client retention rates in the UAE's ICT sector. 'At Huawei, we place immense value on partners who share our vision for delivering exceptional customer experiences,' said Shan Xiaoping, Director of Partner Development & Management, Huawei UAE 'Al Rostamani Communications has consistently gone above and beyond to uphold the highest standards of service, ensuring that clients can fully leverage the potential of advanced ICT solutions. We are proud to recognize them as our Best Customer Satisfaction Partner of the Year and look forward to continuing our collaboration to drive innovation and customer success in the UAE.' For Al Rostamani Communications, the award aligns with Al Rostamani Group's wider priorities, where client-centricity, digital excellence, and the application of global best practices through local insight are seen as essential to sustainable growth. As the UAE advances its digital transformation agenda, partnerships that combine international expertise with local knowledge will be instrumental in building scalable, future-ready infrastructure. Mazen Dalati, CEO of Al Rostamani Group, said, 'I would like to congratulate Al Rostamani Communications team on this well-earned achievement. It reflects the strength of their execution, client insight, and service quality across the group. We also thank Huawei for their continued trust in Al Rostamani Communications as a strategic partner. This collaboration demonstrates how UAE-grown capabilities, when paired with global technology and shared ambition, can deliver tangible value for clients and contribute to the country's long-term development.' With the UAE positioning itself as a global leader in digital infrastructure and innovation, such partnerships offer a working model for what sustainable, locally driven transformation can look like. 0 0
