Latest news with #SiddhiVijayvargia
NDTV
2 days ago
- Business
- NDTV
"No Help, No Empathy": Ola Faces Backlash After Noida Woman's Bike Accident
Ola, a popular ride-hailing platform, is facing intense backlash online after a disturbing incident involving one of its bike rides. Siddhi Vijayvargia, a Noida-based woman, allegedly suffered a major fracture in her left arm due to negligent driving by the rider on April 22. The incident was highlighted by Pratyush Singh, a Senior Brand Manager at DigiWhistle and a colleague of Ms Vijayvargia, through a LinkedIn post. Mr Singh shared photos and screenshots of the ride, accusing Ola of lacking accountability and sparking widespread outrage. "My colleague Siddhi Vijayvargia recently went through something no one should. She met with a serious accident while riding an OLA Bike, due to negligent driving by the rider. The result? A major fracture in her left arm, multiple surgeries, over ₹3 lakhs in medical expenses. All of this, because of someone else's recklessness," he wrote in the post. Pratyush Singh alleged that Ola failed to take action despite promises of help, instead responding with delays, ignorance, and vague responses over several months. He criticised the company for lacking concrete support, empathy, and accountability. Mr Singh also questioned Ola's lack of support, tagging the company and its CEO, Bhavish Aggarwal, and emphasising that the issue goes beyond financial compensation. He highlighted that Siddhi, who trusted Ola's platform, is now struggling to receive basic support, transparency, and compensation after the incident disrupted her life. "This isn't just about money, this is about basic human decency. When someone places trust in your platform, and that trust is shattered, the least you can do is stand by them when things go wrong. Ola, & Bhavish Aggarwal, is this how you treat victims of your riders' negligence? Where's the support? Where's the responsibility? Siddhi didn't ask for this trauma. She didn't expect her life to come to a halt. And now she's forced to fight for what should've been automatically extended to her - support, care, and rightful reimbursement," he added. Reacting to the LinkedIn post, Ola Cabs Support wrote, 'We want to ensure that this matter is properly addressed and we empathise with how distressing it may have been for are actively working on the details you have provided and will connect with you at the earliest. Your patience is deeply appreciated." Mr Singh wasn't satisfied with Ola's response, calling it a template reply and urging the company to take concrete and prompt action rather than just providing lip service. The incident has once again raised concerns about safety and accountability in app-based bike rides.
Mint
2 days ago
- Mint
‘Siddhi didn't ask for trauma': Man slams Ola after rider's ‘negligence' lands colleague in hospital
A social media user, Pratyush Singh, who describes himself as a Senior Brand Manager at DigWhistle, has called out cab aggregator Ola for its lack of 'accountability' after his Noida-based colleague suffered a "major fracture" in her left arm due to 'negligent driving by the rider'. Detailing her ordeal in a now-viral post, Singh shared a photo of his colleague, Siddhi Vijayvargia, along with a screenshot of the ride she had booked on the day of the accident, April 22. 'My colleague Siddhi Vijayvargia recently went through something no one should. She met with a serious accident while riding an Ola Bike, due to negligent driving by the rider. The result — a major fracture in her left arm, multiple surgeries, and over ₹ 3 lakh in medical expenses,' Singh wrote. He alleged that Ola made promises of help but took no action. 'The reality has been delays, ignorance, and vague responses. It's been months. No concrete help, no empathy, and certainly no accountability,' he said. Singh also criticised the company, tagging Ola and its CEO, Bhavish Aggarwal, while questioning their absence of support and accountability. 'This isn't just about money. When someone places trust in your platform, the least you can do is stand by them when things go wrong,' he said. He further said that Siddhi, who never imagined her life would be disrupted like this, is now having to struggle for the most basic things — support, transparency, and compensation. 'Siddhi didn't ask for this trauma. She didn't expect her life to come to a halt. And now she's forced to fight for what should've been automatically extended to her,' he said. Reacting to the viral post, Ola wrote: 'We want to ensure that this matter is properly addressed, and we empathise with how distressing it may have been for you. We are actively working on the details you have provided and will connect with you at the earliest.' Screengrab from the viral post. However, Singh wasn't entirely convinced. He said, 'Appreciate the response, but this issue has already been delayed far too long. We hope this isn't just another template reply, but a sign that Ola will finally take real, prompt action.'
Mint
2 days ago
- Mint
'Fracture in arm, multiple surgeries': Man slams Ola after rider's negligence lands colleague in hospital
A social media user, Pratyush Singh, who describes himself as a Senior Brand Manager at DigWhistle, has called out cab aggregator Ola for its lack of 'accountability' after his Noida-based colleague suffered a "major fracture" in her left arm due to 'negligent driving by the rider.' Detailing her ordeal in a now-viral post, Singh shared a photo of his colleague, Siddhi Vijayvargia, along with a screenshot of the ride she had booked on the day of the accident, April 22. 'My colleague Siddhi Vijayvargia recently went through something no one should. She met with a serious accident while riding an Ola Bike, due to negligent driving by the rider. The result — a major fracture in her left arm, multiple surgeries, and over ₹ 3 lakh in medical expenses,' Singh wrote. He alleged that Ola made promises of help but took no action. 'The reality has been delays, ignorance, and vague responses. It's been months. No concrete help, no empathy, and certainly no accountability,' he said. Singh also criticised the company, tagging Ola and its CEO, Bhavish Aggarwal, while questioning their absence of support and accountability. 'This isn't just about money. When someone places trust in your platform, the least you can do is stand by them when things go wrong,' he said. He further said that Siddhi, who never imagined her life would be disrupted like this, is now having to struggle for the most basic things — support, transparency, and compensation. 'Siddhi didn't ask for this trauma. She didn't expect her life to come to a halt. And now she's forced to fight for what should've been automatically extended to her,' he said. Reacting to the viral post, Ola wrote: 'We want to ensure that this matter is properly addressed, and we empathise with how distressing it may have been for you. We are actively working on the details you have provided and will connect with you at the earliest.' Screengrab from the viral post. However, Singh wasn't entirely convinced. He said, 'Appreciate the response, but this issue has already been delayed far too long. We hope this isn't just another template reply, but a sign that Ola will finally take real, prompt action.' We have reached out to Ola seeking a response on the issue. This story will be updated once we receive it.
India Today
2 days ago
- Business
- India Today
Woman claims Ola delayed surgery compensation after accident due to rash rider
A Noida-based woman claimed that Ola delayed compensation for the surgeries she had to undergo after an accident caused by an Ola Bike rider's mistake, which left her left arm a now-viral post on LinkedIn, her colleague Pratyush Singh shared a detailed account of the series of events. He attached a hospital photo of his colleague, Siddhi Vijayvargia, along with a screenshot of the ride she had booked on the day of the accident, April 22. advertisementSingh said, 'My colleague Siddhi Vijayvargia recently went through something no one should. She met with a serious accident while riding an Ola Bike, due to negligent driving by the rider. The result - a major fracture in her left arm, multiple surgeries, and over Rs 3 lakh in medical expenses.' He claimed that Ola, despite promising assistance, failed to act. 'The reality has been delays, ignorance, and vague responses. It's been months. No concrete help, no empathy, and certainly no accountability,' he further called out the company, tagging Ola and its CEO, Bhavish Aggarwal, questioning the lack of support and responsibility. This isn't just about money. When someone places trust in your platform, the least you can do is stand by them when things go wrong,' he added that Siddhi, who never expected her life to be derailed this way, has now been left to fight for the basics: support, clarity, and reimbursement.'Siddhi didn't ask for this trauma. She didn't expect her life to come to a halt. And now she's forced to fight for what should've been automatically extended to her,' he said. Take a look at the post here: Reacting to the viral post, Ola claimed the issue had been resolved. The company wrote, 'We want to ensure that this matter is properly addressed, and we empathise with how distressing it may have been for you. We are actively working on the details you have provided and will connect with you at the earliest.'However, Singh wasn't entirely convinced. He said, 'Appreciate the response, but this issue has already been delayed far too long. We hope this isn't just another template reply, but a sign that Ola will finally take real, prompt action.'Siddhi Vijayvargia's story has now become a point of conversation online, not just about platform accountability but also about how companies handle consumer grievances when things go terribly wrong.
