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Time Business News
6 days ago
- Business
- Time Business News
Why Every Growing Company in Dubai Needs a Management Consultant?
In Dubai's ever-evolving business environment, growth is both a goal and a challenge. As organizations expand, they often face complexities involving strategy, operations, talent and compliance. This is where Management consulting Dubai can offer structured, strategic support. From startups scaling operations to established companies entering new markets, the role of a Management Consultant becomes indispensable. Many businesses struggle to translate high-level goals into everyday actions. We've worked with several fast-growing SMEs in Dubai that lacked a clearly defined roadmap for expansion. Through a combination of stakeholder interviews, competitive analysis and financial modeling, we helped them prioritize initiatives and measure progress through key performance indicators (KPIs). Example: A logistics firm based in Jebel Ali Free Zone improved customer acquisition by 27% in six months after implementing a consultant-designed go-to-market strategy. Dubai is a business hub connecting the Middle East, Africa and Asia. However, understanding the intricacies of local licensing laws, Emiratisation policies and regional business etiquette is crucial. Experienced Management consultants offer valuable market research, cultural fluency and legal insights particularly in regulated industries like healthcare, construction and finance. Growth often brings inefficiencies. We recently partnered with a fintech startup in DIFC to streamline its operations. By automating repetitive tasks and reengineering internal workflows, the company saw a 40% reduction in overhead within three months. Tip: A management consulting firm can conduct a process audit to uncover hidden costs and inefficiencies across supply chains and service delivery models. Whether you're integrating new technology, hiring at scale, or undergoing internal restructuring, smooth transitions are critical. Management consulting firms in uae support organizational development by training leadership teams, aligning departments and designing performance management frameworks. Example: We facilitated a change management plan for a retail chain expanding across Dubai, helping them retain 95% of their core staff during the transition. Dubai is at the forefront of digital innovation. The Smart Dubai initiative alone has spurred major shifts in how businesses use technology. Consultants can guide your firm in adopting tools like CRM platforms, AI-powered analytics, or blockchain for transparent record keeping transforming how you operate and compete. Fact: According to the Dubai Chamber of Commerce, 63% of businesses cite 'lack of tech expertise' as a key barrier to digital transformation. A qualified consultant fills that gap. As a fast-growing economy, Dubai enforces strict regulations especially in free zones and regulated sectors. Consultants help ensure your company meets labor laws, VAT obligations and cross-border compliance rules, reducing the risk of audits or fines. We routinely collaborate with legal experts and local authorities to help our clients obtain licenses, draft commercial contracts and pass due diligence reviews. Internal teams often operate in silos. Consultants provide a third-party view, asking the right questions and uncovering blind spots. This fresh perspective drives innovation, better decisions and long-term sustainability. At Auriga Consultants we've helped more than 100 companies across the UAE overcome growth barriers by offering practical, data-backed solutions to Dubai's unique regulatory and cultural world. Dubai's vibrant market offers boundless opportunities but only to businesses that plan and execute with precision. A qualified management consultant acts as your strategic partner, delivering actionable insights, operational improvements and compliance readiness. If you're serious about scaling smartly in Dubai, investing in the right consulting expertise could be your most valuable decision yet. Name: Auriga Consultants Contact No.: +971 2622 1551 Email: info@ More Info: TIME BUSINESS NEWS
Arabian Post
21-05-2025
- Business
- Arabian Post
Chinese AI giant FancyTech enters GCC region
Artificial Intelligence is expected to contribute around US$320 billion to the Middle East's Gross Domestic Product (GDP) by 2030, with the Gulf Cooperation Council countries accounting for nearly 80 percent of that impact, translating to approximately US$260 billion, according to a latest report by global accounting firm PriceWaterhouseCoopers (PwC). The Gulf Cooperation Council (GCC) countries—Bahrain, Kuwait, Oman, Qatar, Saudi Arabia, and the United Arab Emirates—are at a critical inflection point. As these oil-rich nations pursue economic diversification and digital transformation, Artificial Intelligence (AI) is emerging as a central pillar of their strategic vision. 'AI represents a transformative force for GCC economies, with the potential to generate over US$260 billion in annual economic value by 2030. Beyond the dollar figures, AI offers a strategic pathway for the region to reduce dependency on hydrocarbons, boost productivity, and lead in the Fourth Industrial Revolution,' it said. ADVERTISEMENT By 2030, AI is projected to contribute significantly to the GCC's gross domestic product (GDP), with estimates ranging from hundreds of billions to over US$1 trillion. Among these, Saudi Arabia could see an AI-driven GDP boost of US$135 billion, representing around 12.4 percent of its GDP while the UAE is projected to gain US$96 billion, or 13.6 percent of GDP, making it one of the most AI-forward economies in the region by 2030. Qatar, Kuwait, and Bahrain are expected to gain between US$5 billion and US$15 billion each, as AI adoption matures. These figures reflect not only enhanced productivity and cost savings but also the creation of new economic sectors. AI applications in predictive maintenance, reservoir management, and process optimisation are expected to save billions. Saudi Aramco, ADNOC, and other regional giants are investing heavily in AI-driven upstream and downstream operations. AI is already disrupting banking and insurance in the UAE and Bahrain, with fraud detection, robo-advisory, and personalised financial products reducing costs and increasing revenues. In dollar terms, AI could unlock US$15–US$20 billion in value for the GCC's banking sector alone by 2030. The GCC's rapidly expanding healthcare market, projected to reach US$104 billion by 2027, will benefit from AI in diagnostics, patient monitoring, and administrative automation—potentially generating US$10–$15 billion in efficiency gains. ADVERTISEMENT Initiatives like NEOM (Saudi Arabia) and Smart Dubai incorporate AI at their core, spanning mobility, energy, and governance. These projects could collectively add US$50 billion or more in AI-related economic value over the next decade. GCC governments are actively investing in AI infrastructure, talent, and startups. Saudi Arabia committed over US$6.4 billion in AI and emerging tech investments in 2022 alone. The UAE's National AI Strategy 2031 aims to position the country among the top AI nations, driving both public and private investment. Qatar and Kuwait are developing AI roadmaps focused on energy, defense, and cybersecurity. These efforts are expected to attract tens of billions of dollars in foreign direct investment (FDI) over the coming decade. Despite the bullish projections, unlocking AI's full economic potential in USD terms requires overcoming several hurdles including a significant skills gap in data science and machine learning, with demand far exceeding supply. While digitalisation is accelerating, many sectors still lack robust data ecosystems needed for effective AI deployment. That's why global AI conglomerates such as FancyTech are entering the region with their expertise, talents, to disrupt the industries. FancyTech is a global leader in AI-powered commercial content, offering end-to-end visual solutions—from creation to distribution across digital and social platforms. With a portfolio of over 1,000 clients in more than 10 countries, FancyTech recently announced its strategic expansion into the Middle East, establishing Dubai as its MENA headquarters. It has partnered with Images RetailME to bring A&M Awards to the industry – to focus on innovation. 'Partnering with the A&M Awards reflects our commitment to championing innovation that embraces personalisation-at-scale,' shared William Li, CEO of FancyTech. 'It's about recognising how AI, creativity, and marketing expertise converge. This year's winners remind us that great marketing always needs to be targeted to become more meaningful and effective.' This year's awards highlighted outstanding examples in localised content, customer engagement, and personalized promotions. Winners were selected from diverse industries, such as retail, e-commerce, financial services, creative agencies, and real estate. 'We used to spend the entire budget on one or two sets of creatives,' says Lolen Windra, CEO of Space and Shapes, an AI Marketing Ecosystem Partner Award winner. 'Now, we can produce several sets on the same budget. We tell our clients that with FancyTech, it's three times more cost-efficient and two times faster than traditional production.' McKinsey research has estimated that the application of gen AI to 63 use cases could generate global annual economic value worth between US$2.6 trillion and US$4.4 trillion, adding 15 to 40 percent to the value we previously estimated that other AI technologies, such as machine learning, advanced analytics, and deep learning, could unlock. 'In Gulf Cooperation Council (GCC) countries, the same gen AI use cases could generate between US$21 billion and US$35 billion a year, on top of the US$150 billion that other AI technologies could deliver. To put that into perspective, gen AI could be worth 1.7 to 2.8 percent of annual non-oil GDP in the GCC economies today,' McKinsey said. Many GCC organisations are taking prompt action to capture the surge in value that gen AI offers. Many have also developed a gen AI strategy and road map and have directed budgets to areas where gen AI is likely to have the most impact. But on all fronts, value realisers are pushing harder. In a significant move, the UAE, in collaboration with the United States, unveiled plans for a 5-gigawatt AI campus in Abu Dhabi—the largest of its kind outside the US. This facility is designed to provide low-latency AI services to nearly half of the global population within a 3,200 km radius, leveraging a mix of nuclear, solar, and gas power to minimise carbon emissions. The UAE's ascent in the AI domain is bolstered by substantial international partnerships. Notably, the state-backed firm MGX has invested US$6.6 billion in OpenAI, reflecting the nation's commitment to fostering cutting-edge AI research and development. Also published on Medium. Notice an issue? Arabian Post strives to deliver the most accurate and reliable information to its readers. If you believe you have identified an error or inconsistency in this article, please don't hesitate to contact our editorial team at editor[at]thearabianpost[dot]com. We are committed to promptly addressing any concerns and ensuring the highest level of journalistic integrity.
Hi Dubai
14-05-2025
- Hi Dubai
The Life of a Streetlight: How Dubai's Smart Poles Track More Than Just Light
Streetlights were once seen as nothing more than basic infrastructure—installed to light up roads, footpaths, and parking lots. They served a clear purpose: to ensure visibility and safety after dark, reduce accidents, and make public spaces more accessible at night. But is that all a streetlight can do in today's world? In a city like Dubai, where innovation is embedded into the very framework of urban planning, even something as ordinary as a pole on the sidewalk has been reimagined. Today, these streetlights have become part of a much larger network of smart infrastructure. Equipped with sensors, surveillance cameras, air quality monitors, and Wi-Fi routers, these poles quietly gather real-time data about the environment, traffic, and even noise levels. Could a streetlight be doing more for public safety than a standard patrol unit? Could it be helping reduce energy waste or support emergency services in real-time? This evolution didn't happen in isolation. It's part of Dubai's larger push toward becoming the 'smartest and happiest city on Earth,' a vision first outlined under the Smart Dubai initiative launched in 2014. But what does happiness have to do with streetlights? According to Smart Dubai's goals, every layer of city infrastructure—whether physical or digital—should work seamlessly to enhance the well-being of residents and improve daily life. That includes lighting systems that are energy-efficient, adaptive, and capable of responding to the needs of both citizens and the city in real-time. So, how does a streetlight fit into this bold urban transformation? In this article, we'll explore the fascinating life of Dubai's smart poles—what they track, how they function, and why they're becoming essential to the city's future. What are Dubai's Smart Poles really built to do? Dubai's smart poles are designed to do more than just light up the streets. Each pole is built with specific components that help the city stay connected, safe, and efficient. They start with LED lighting, which uses less electricity than traditional bulbs and lasts longer. These lights can automatically adjust their brightness depending on how dark it is or how busy the area gets, helping the city save energy every day. Next are the sensors. These include motion detectors that pick up movement, cameras that can monitor traffic or report incidents, and environmental sensors that keep track of things like air quality, noise levels, temperature, and humidity. This data is useful for city planners and emergency teams. Smart poles also have built-in connectivity modules. This means they can provide Wi-Fi in public areas and support 5G networks. These poles act like small towers that help the city's internet work better, especially in crowded places. Some poles also include interactive features. You'll find emergency buttons that people can press to alert authorities right away, and digital screens that show live updates, public messages, or event information. All of these parts work together to help the city respond faster, stay safer, and keep improving life for everyone who lives or visits here. Dubai's smart poles might look like ordinary streetlights at first glance, but they carry a much larger purpose within the city's smart infrastructure. Built with energy-efficient LED lighting, they reduce electricity consumption and can automatically adjust brightness depending on the time of day or how busy the area gets. This makes them both cost-effective and environmentally responsible. Each pole is fitted with motion detectors and environmental sensors that track movement, air quality, temperature, humidity, and noise levels. Cameras placed on the poles assist with monitoring public spaces, which helps the city respond to incidents faster and manage large gatherings more effectively. In addition to surveillance and monitoring, these smart poles support public connectivity. Many are equipped with modules that provide Wi-Fi access in select areas and can even support 5G micro base stations to boost mobile network performance in busy zones. Some poles also include emergency buttons that allow people to report accidents or call for help instantly, along with digital screens used to display alerts, updates, or public information. They also have functions that tie directly into how the city runs. Data collected by these poles feeds into Dubai's Intelligent Traffic Systems. By tracking how people and vehicles move throughout the day, the city can adapt traffic signals in real-time, easing congestion and improving flow. This same data helps with long-term urban planning, like designing quieter neighborhoods or setting emission-control zones based on actual pollution readings. Finally, these poles are beginning to support the infrastructure for electric vehicle charging, aligning with Dubai's green energy goals. With all of these features working quietly in the background, smart poles have become key players in helping the city stay safe, efficient, and connected, day and night. How Dubai's Smart Poles Are Powered Dubai's smart poles are powered by a combination of energy sources, primarily drawing from the traditional electrical grid while also integrating solar energy solutions in specific installations. This hybrid approach ensures consistent functionality and aligns with the city's sustainability goals. Grid-Powered Smart Poles The majority of Dubai's smart streetlights are connected to the city's electrical grid. This connection provides a reliable power source for various integrated technologies, including LED lighting, surveillance cameras, environmental sensors, and communication modules. The grid infrastructure supports the continuous operation of these features, ensuring that the smart poles can perform their multifaceted roles effectively. Solar-Powered Smart Poles In areas where extending the electrical grid is challenging or where sustainability is a priority, Dubai has implemented solar-powered smart poles. These poles are equipped with photovoltaic panels that capture sunlight and convert it into electrical energy. The energy is stored in integrated battery systems, allowing the poles to operate independently of the grid. This setup is particularly beneficial in remote locations or for pilot projects aiming to reduce carbon emissions. For instance, companies like Truelite have been involved in deploying solar street lighting solutions in Dubai, offering systems that include solar panels, LED luminaires, and battery storage to ensure uninterrupted operation. These installations contribute to the city's broader initiative to increase the share of clean energy in its power mix. By utilizing both grid and solar power sources, Dubai's smart poles exemplify a flexible and sustainable approach to urban infrastructure, enhancing the city's resilience and commitment to environmental stewardship. Case Studies: Implementation and Impact Dubai has been actively transforming its urban infrastructure through the implementation of smart streetlight projects, enhancing energy efficiency, and integrating advanced technologies. In the Dubai Water Canal Project, a significant development involved the deployment of 775 smart streetlights equipped with individual control systems. These lights, managed by inteliLIGHT®, offer real-time monitoring and control, allowing for efficient energy use and maintenance. The system includes features such as remote dimming and fault detection, contributing to reduced operational costs and improved lighting quality across the canal area. Similarly, Dubai Investments Park (DIP) undertook a retrofit project where over 1,355 traditional sodium streetlights were replaced with LED smart lights. This initiative is expected to save approximately 700,000 kWh of energy annually, aligning with Dubai's sustainability goals. The new LED lights not only enhance illumination but also reduce maintenance requirements, supporting a safer and more environmentally friendly community. These projects exemplify Dubai's commitment to integrating smart technologies into its infrastructure, promoting energy efficiency, and advancing towards a sustainable urban environment. While Dubai's smart poles bring numerous benefits, their implementation hasn't been without obstacles. From technical complexities to financial planning, the journey comes with important challenges that need careful attention. Technical Hurdles Implementing smart streetlights in Dubai involves integrating various technologies from multiple vendors. Ensuring interoperability among these diverse systems is a significant challenge. The existence of numerous IoT protocols and frameworks can lead to compatibility issues, making seamless communication between devices difficult. Addressing these interoperability challenges is crucial for the efficient operation of smart streetlighting systems. Cybersecurity is another critical concern. As smart streetlights become part of the broader smart city infrastructure, they are susceptible to cyber threats. Protecting these systems requires a multi-layered cybersecurity approach, including safeguarding physical devices, securing network communications, and protecting cloud infrastructures. Collaboration between government entities and cybersecurity professionals is essential to develop secure urban environments. Financial Aspects The initial investment required for deploying smart streetlighting systems is substantial. However, these costs can be offset over time through energy savings and reduced maintenance expenses. For instance, switching to LED streetlights can reduce energy consumption by up to 50% across a metropolitan area, and adding smart remote management can increase that up to 80% for certain applications. To manage the financial burden, Dubai has explored public-private partnerships (PPPs). The Roads and Transport Authority (RTA) has approved a set of ten PPP projects for 2024-2026, valued at AED 2.5 billion, which includes smart streetlighting initiatives. These partnerships aim to leverage private sector expertise and funding to implement and manage smart infrastructure projects effectively. What the Future Holds for Dubai's Smart Streetlights As Dubai continues to upgrade its urban infrastructure, the role of smart street poles is expected to grow. One major area of progress is the use of artificial intelligence for maintenance. These poles already collect data around the clock, but AI is now being tested to help analyze this data and predict when a light might fail or when a sensor needs repair. Instead of waiting for a breakdown, the system can alert technicians ahead of time, saving time and improving reliability. These poles are also becoming more connected. With the help of IoT technology, they can now work together with other street-level systems like parking sensors or pedestrian counters. This allows the city to respond quickly to changing situations on the ground, whether it's a busy road, a blocked walkway, or an emergency event. The idea behind these upgrades is simple: make the streetlight more aware, more responsive, and easier to manage. As this system improves, Dubai's smart pole model could be replicated in other cities that want to improve safety, cut down on energy use, and better manage public infrastructure. That's how something as ordinary as a streetlight could become a central piece of future-ready cities. In a world where progress often hides in plain sight, perhaps it's not the tallest towers or flashiest gadgets that define a smart city, but the silent, steady presence of a streetlight that sees more than we ever thought it could. As cities grow more connected and decisions become more data-driven, it's worth asking: if even a streetlight can adapt, respond, and serve, what else around us is quietly evolving—and how ready are we to see it? Also read, UAE Leads Global AI and Digital Infrastructure Revolution The UAE is positioning itself as a global leader in artificial intelligence (AI) and digital infrastructure, driven by innovative strategies and substantial investments in technology and talent. UAE Among Top Emerging Global Economies in AI Readiness: BCG Report The UAE has secured its place among the world's top emerging economies in artificial intelligence readiness, according to a new report by Boston Consulting Group (BCG). How AI & Automation are Changing the Job Market in the UAE Discover how AI and automation are transforming the UAE's job market. From evolving industries to new career opportunities, explore how professionals can adapt and thrive in an AI-driven world. Radio in Dubai: A Medium That Grew With the City Here's a closer look at the story of radio in Dubai: how it all started, how it adapted to new technologies, and what the future holds for this beloved medium in this city.
Hi Dubai
13-05-2025
- Business
- Hi Dubai
Trust in Systems: How Dubai Is Building Confidence in Governance
In an era where global trust in governmental institutions is waning, Dubai stands out as a beacon of confidence and innovation. According to the 2025 Edelman Trust Barometer, the United Arab Emirates (UAE) ranks third globally in public trust in government performance, with 82% of respondents expressing confidence in their national government. This is notably higher than the global average of 52%. The significance of public trust in governance cannot be overstated. Trust enhances voluntary compliance with public policies, bolsters fiscal capacity through improved tax morale, and facilitates effective policy implementation . Moreover, high levels of trust are associated with better economic performance due to more efficient coordination and decision-making processes. Dubai's unique position as a rapidly modernizing city-state has enabled it to implement forward-thinking strategies that foster public trust. These include major infrastructure programs, sustainability mandates, legal reforms, and population strategies, all aimed at enhancing the quality of life for its residents. This article will delve into the specific strategies and initiatives that Dubai employs to build and maintain public trust in its governance. How has Dubai managed to achieve such high levels of public confidence? What lessons can other governments learn from Dubai's approach? These questions will be explored in the sections that follow. Digital Transformation and Smart Governance Dubai's commitment to digital transformation and smart governance is exemplified through its strategic initiatives in Information and Communication Technologies (ICT), Internet of Things (IoT), blockchain, and artificial intelligence (AI). Smart Dubai Initiative: Integrating ICT and IoT for Enhanced City Services Launched in 2014, the Smart Dubai initiative aims to transform Dubai into the world's smartest and happiest city by leveraging cutting-edge technologies. By integrating ICT and IoT, the initiative seeks to enhance city services, improve quality of life, and promote sustainability. Key implementations include: Smart Infrastructure: Deployment of IoT sensors across the city to monitor and manage utilities, traffic, and environmental conditions in real-time. Deployment of IoT sensors across the city to monitor and manage utilities, traffic, and environmental conditions in real-time. Digital Services: Development of unified platforms that provide residents and visitors with seamless access to government services. Development of unified platforms that provide residents and visitors with seamless access to government services. Data-Driven Decision Making: Utilization of data analytics to inform policy decisions and improve service delivery. These efforts have positioned Dubai as a leader in smart city development, with the city ranking 4th globally in the IMD Smart City Index 2025, leading the GCC, Arab world, and Asia. Blockchain Integration: Pioneering Transparent and Efficient Governance Dubai's ambition to become the first government powered entirely by blockchain technology is realized through the Dubai Blockchain Strategy. This strategy focuses on enhancing efficiency, transparency, and security across various sectors. Notable applications include: Government Transactions: The Emirates Blockchain Strategy 2021 aimed to transform 50% of government transactions into the blockchain platform by 2021, streamlining processes and reducing bureaucracy. The Emirates Blockchain Strategy 2021 aimed to transform 50% of government transactions into the blockchain platform by 2021, streamlining processes and reducing bureaucracy. Trade Operations: Dubai Customs launched a blockchain platform to boost efficiency and transparency in commercial operations, facilitating smoother cross-border trade. Dubai Customs launched a blockchain platform to boost efficiency and transparency in commercial operations, facilitating smoother cross-border trade. Real Estate: The Dubai Land Department implemented blockchain to record real estate contracts, including leases and registrations, linking them to utility and telecom accounts, thereby enhancing transparency and reducing fraud. These initiatives underscore Dubai's commitment to leveraging blockchain for improved governance and service delivery. Artificial Intelligence Strategy: Leading with Innovation In October 2017, the UAE appointed His Excellency Omar Sultan Al Olama as the world's first Minister of State for Artificial Intelligence, marking a significant step in embracing AI at the governmental level. The UAE's National Strategy for Artificial Intelligence 2031 outlines the country's vision to become a global leader in AI by integrating it across various sectors. Key implementations in Dubai include: Traffic Management: The Roads and Transport Authority (RTA) employs AI-driven systems, such as the iTraffic system, to analyze traffic data and road conditions, optimizing traffic flow and reducing congestion. The Roads and Transport Authority (RTA) employs AI-driven systems, such as the iTraffic system, to analyze traffic data and road conditions, optimizing traffic flow and reducing congestion. Public Safety: Dubai Police utilizes AI-powered facial recognition and predictive analytics to enhance security and reduce crime rates. Dubai Police utilizes AI-powered facial recognition and predictive analytics to enhance security and reduce crime rates. Emergency Response: AI systems analyze incoming data to guide emergency services, improving response times and resource allocation. These applications demonstrate Dubai's proactive approach to integrating AI into public services, aiming to improve efficiency and citizen satisfaction. Through the strategic implementation of ICT, IoT, blockchain, and AI, Dubai continues to build confidence in its governance systems, setting a benchmark for smart city development worldwide. Enhancing Transparency and Accountability Dubai has implemented several initiatives to enhance transparency and accountability in its governance systems. These efforts aim to foster public trust, encourage citizen participation, and create a more transparent investment environment. Open Data Initiatives: Promoting Transparency and Citizen Engagement Dubai's commitment to open data is evident through various platforms and policies designed to make government data accessible to the public. The UAE's official portal provides a centralized repository of government data, facilitating transparency and informed decision-making. Key benefits of open data initiatives include: Economic Growth and Job Creation: Open data can stimulate economic growth by enabling new businesses, creating jobs, and improving efficiency in existing organizations. Open data can stimulate economic growth by enabling new businesses, creating jobs, and improving efficiency in existing organizations. Improved Public Services: Access to data enhances the effectiveness and coverage of public services, such as healthcare and education. Access to data enhances the effectiveness and coverage of public services, such as healthcare and education. Increased Transparency and Accountability: Open data exposes and prevents mismanagement and corruption, fostering trust in government institutions. Open data exposes and prevents mismanagement and corruption, fostering trust in government institutions. Enhanced Citizen Participation: By making data available, citizens can engage more actively in governance processes and policy-making. Dubai's Data Change Management Framework supports the transition to a culture of open and shared data within government entities, ensuring the sustainability of these initiatives. Dubai Land Department and Dubai Chambers Collaboration: Enhancing Rental Market Transparency In September 2022, the Dubai Land Department (DLD) and Dubai Chambers signed a Memorandum of Understanding (MoU) to enhance transparency in Dubai's rental market and create a more attractive investment environment. The MoU aims to: Establish Confidence in the Real Estate Sector: By providing a distinguished investment environment and governance of the rental system. By providing a distinguished investment environment and governance of the rental system. Ensure Data Transparency: Enhancing the transparency of the property sector to attract investors and improve customer satisfaction. Enhancing the transparency of the property sector to attract investors and improve customer satisfaction. Facilitate Business Operations: Allowing business councils and groups under Dubai Chambers to own and rent real estate and offices, providing an ideal work environment for the business community. This collaboration aligns with Dubai's strategic objectives to boost confidence in the real estate sector, a key pillar of the emirate's economy. Corporate Governance Reforms: The Role of Hawkamah Hawkamah, the Institute for Corporate Governance, was established in 2006 by the Dubai International Financial Centre in cooperation with the Organisation for Economic Co-operation and Development (OECD) and other international bodies. Hawkamah's mission is to assist the public and private sectors in the Middle East and Africa in adopting good governance standards. Its objectives include: Promoting Sound Corporate Governance: Providing guidance and assistance to organizations in implementing effective governance practices. Providing guidance and assistance to organizations in implementing effective governance practices. Enhancing Transparency and Accountability: Encouraging the adoption of policies and practices that foster transparency in corporate operations. Encouraging the adoption of policies and practices that foster transparency in corporate operations. Supporting Regulatory Frameworks: Working with policymakers to develop and improve corporate governance codes and regulations. Citizen Engagement and Community Programs Dubai's approach to fostering trust in governance is exemplified through its emphasis on citizen engagement and community programs. By integrating advanced technology with proactive community initiatives, Dubai Police has established a model that enhances public trust and participation. Smart Police Stations (SPS): Revolutionizing Public Access to Services Dubai's Smart Police Stations (SPS) are a testament to the city's commitment to innovation and accessibility. Operating 24/7, these fully automated stations offer over 27 services without human intervention, ranging from reporting crimes to obtaining certificates. Services are available in multiple languages, including Arabic, English, French, Spanish, Russian, German, and Chinese, ensuring inclusivity for Dubai's diverse population. With 22 SPS locations strategically placed across the city, residents and visitors can access police services conveniently, reducing the need for physical visits to traditional police stations. This initiative not only streamlines processes but also enhances transparency and trust in law enforcement. Community Policing Initiatives: Strengthening Neighborhood Relations The "Policeman in Your Neighborhood" program is a cornerstone of Dubai's community policing strategy. Launched to foster direct communication between police officers and residents, the initiative assigns officers to specific neighborhoods, allowing them to address local concerns effectively. This proactive approach has led to a 15% reduction in criminal reports across participating communities. By building strong relationships between law enforcement and the community, the program enhances mutual trust and cooperation, contributing to a safer and more cohesive society. Volunteer and Youth Engagement Platforms: Empowering Citizens Dubai Police's Volunteering Platform offers citizens opportunities to contribute to public safety and community development. Over the past five years, volunteers have dedicated more than 1.25 million hours to various initiatives, including event support, translation services, and public awareness campaigns. The "Positive Spirit" initiative further exemplifies Dubai's commitment to community engagement. By organizing cultural, sports, and educational events, the program promotes social cohesion and well-being. In 2021 alone, it conducted 26 community programs, 15 seminars, and 30 sporting activities, engaging over 41,796 participants and achieving a 96% satisfaction rate. Through these innovative programs, Dubai demonstrates how integrating technology with community engagement can build and maintain public trust in governance. By prioritizing accessibility, transparency, and citizen participation, the city sets a benchmark for effective and inclusive governance. Institutional Reforms and Leadership Initiatives Dubai's commitment to enhancing governance and building public trust is exemplified through two significant initiatives: the Mohammed bin Rashid Al Maktoum Global Initiatives (MBRGI) and the World Government Summit (WGS). Mohammed bin Rashid Al Maktoum Global Initiatives (MBRGI): A Pillar of Humanitarian and Developmental Efforts Established in 2015 by His Highness Sheikh Mohammed bin Rashid Al Maktoum, MBRGI consolidates over 30 humanitarian, developmental, and philanthropic entities under one umbrella. The foundation operates across five key pillars: Humanitarian Aid and Relief: Providing immediate assistance during crises. Healthcare and Disease Control: Implementing programs to combat diseases and improve healthcare access. Spreading Education and Knowledge: Enhancing educational opportunities and knowledge dissemination. Innovation and Entrepreneurship: Fostering innovation and supporting entrepreneurial ventures. Empowering Communities: Strengthening communities through various empowerment initiatives. In 2024, MBRGI's initiatives impacted 149 million people across 118 countries, with a total expenditure of AED 2.2 billion. The foundation's workforce comprises 975 employees and is supported by over 170,000 volunteers. Notable programs under MBRGI include the "Mothers' Endowment" campaign, which established an AED 1 billion fund to support education for millions worldwide. Additionally, the Arab Reading Challenge in 2024 saw participation from over 28 million students across 50 countries. World Government Summit (WGS): A Global Platform for Governance Innovation Initiated in 2013, the World Government Summit is an annual event held in Dubai that brings together leaders from government, business, and civil society to discuss and shape the future of governance. The 2025 edition of the summit, themed "Shaping Future Governments," focuses on six main areas: Effective Governance and Accountability: Enhancing transparency and trust in governmental institutions. Financing the Future and the Global Economy: Exploring Sustainable Economic Models. Climate, Crisis Mitigation, and Resilient Cities: Addressing environmental challenges and urban resilience. Human-Centric Futures: Prioritizing citizen well-being in policy-making. Artificial Intelligence and the Next Frontiers: Integrating AI into governance for improved services. Government Acceleration and Transformation: Adapting governmental structures for rapid change. The summit serves as a knowledge exchange platform, promoting collaboration and innovation in governance to build trust and improve public services globally. Through initiatives like MBRGI and platforms such as the WGS, Dubai demonstrates a proactive approach to governance, emphasizing transparency, innovation, and citizen engagement to build and maintain public trust. Dubai's pursuit of technological advancement and inclusive governance has positioned it as a global leader in innovation. However, this rapid transformation brings forth challenges that necessitate careful consideration to maintain and deepen public trust. Balancing Innovation with Privacy As Dubai embraces digital transformation, ensuring data privacy has become paramount. The enactment of Federal Law No. 45 of 2021, known as the UAE Data Protection Law, underscores the nation's commitment to safeguarding personal data. This law aligns with international standards, aiming to protect individual rights amid the proliferation of digital services. Despite these measures, challenges persist. A survey indicated that 81% of organizations in the Gulf region identify data security as the most significant hurdle in digital transformation. The increasing sophistication of cyber threats necessitates continuous investment in cybersecurity infrastructure and public awareness campaigns to ensure that technological advancements do not compromise individual privacy. Ensuring Inclusivity Dubai's diverse population, comprising over 200 nationalities, presents both opportunities and challenges in governance. The UAE government has implemented policies to promote inclusivity, such as Federal Decree-Law No. 34 of 2023, which prohibits discrimination based on race, religion, ethnicity, or disability. These legal frameworks aim to foster a society where all individuals have equal opportunities to participate in governance processes. Moreover, initiatives like the Dubai Inclusive Education Policy Framework demonstrate a commitment to integrating individuals with diverse needs into the educational system, promoting long-term societal inclusion. However, continuous efforts are required to ensure that these policies translate into tangible outcomes, particularly in sectors where underrepresentation persists. Sustaining Long-term Trust Maintaining public trust necessitates transparent communication and consistent stakeholder engagement. The UAE's high ranking in the 2025 Edelman Trust Barometer, where it secured third place globally for public trust in government performance, reflects the effectiveness of its governance strategies. To sustain this trust, Dubai must continue to prioritize accountability and responsiveness in its governance. This includes regular assessments of public policies, incorporation of citizen feedback, and adaptability to emerging challenges. By fostering an environment of openness and continuous improvement, Dubai can ensure that its governance structures remain resilient and trusted by its populace. Trust isn't built overnight. It isn't measured in the scale of skyscrapers or the pace of digital progress. It's found in the quiet confidence of a resident who knows their voice matters, in the unspoken assurance that systems will work when they're needed most. Dubai's story is not just one of innovation, but of intention—an evolving relationship between people and power, between ambition and accountability. The city's governance model reminds us that true leadership lies in creating environments where trust isn't demanded, but earned, layer by layer, through transparency, participation, and consistency. In a world where skepticism often overshadows belief, perhaps Dubai's boldest move isn't in its technology or its architecture, but in its choice to make trust a foundation—rather than an afterthought—of governance. The question, then, isn't whether trust can be engineered. It's whether more cities are willing to try. Also read: Government News & Press Releases Track the latest government news and press releases from the only trusted platform in Dubai. Dubai Approves New Policies to Boost Healthcare, Education, Family Welfare and Smart Infrastructure Dubai has rolled out a wide-ranging set of new policies aimed at raising the quality of life for residents, in line with the city's long-term social and economic development agendas. Dubai Land Department Wins National Recognition for Anti-Fraud Excellence The Dubai Land Department (DLD) has been honored under the 'Best Practices – Anti-Fraud Category' by the UAE Internal Auditors Association, marking a major milestone in its efforts to promote transparency and integrity across the real estate sector. DEWA Boosts Smart Grid Resilience with Advanced Distribution Network Centre Dubai Electricity and Water Authority (DEWA) has strengthened the backbone of its smart grid by leveraging its Distribution Network Smart Centre (DNSC), which enhances real-time monitoring, data analytics, and automated decision-making across Dubai's power distribution network.
Hi Dubai
24-04-2025
- Business
- Hi Dubai
How AI & Automation Are Transforming Businesses in Dubai
Dubai's bold pursuit of technological excellence is a fast-evolving reality. Across every sector, artificial intelligence (AI) and automation are driving profound change, reshaping the way businesses operate, grow, and compete in one of the world's most dynamic economies. These technologies are not only streamlining internal processes but also redefining customer experiences, opening doors to new opportunities that were unimaginable a few years ago. Backed by forward-thinking government strategies like the UAE AI Strategy 2031 and initiatives under Smart Dubai, companies in the emirate are embracing everything from predictive analytics and intelligent robotics to automated logistics and AI-powered customer service. Whether it's a multinational corporation or a local startup, the pressure and potential to integrate AI and automation into business models is higher than ever. In this article, we explore how businesses in Dubai are adapting to this intelligent revolution, which sectors are leading the charge, what support systems are enabling this transformation, and what the future might hold as AI becomes a core pillar of the city's economic infrastructure. Why AI and Automation Matter for Dubai's Economy? Dubai's rapid embrace of AI and automation isn't an isolated trend—it's a national priority. The UAE's Artificial Intelligence Strategy 2031 laid the foundation by aiming to position the country as a global leader in AI, targeting sectors like transport, health, education, and energy. Dubai's own initiatives under Smart Dubai further accelerated the adoption of intelligent systems, setting the tone for a tech-driven economy. This strategic focus is more than futuristic branding. It's delivering measurable economic value. According to PwC, AI is expected to contribute up to AED 352 billion to the UAE economy by 2030, with Dubai poised to claim a major share thanks to its high-tech infrastructure and startup-friendly ecosystem. AI and automation technologies are helping businesses in the emirate to: Reduce operational costs by automating repetitive tasks like data entry, logistics tracking, and invoice processing. by automating repetitive tasks like data entry, logistics tracking, and invoice processing. Enhance decision-making through data-driven insights powered by machine learning and predictive analytics. through data-driven insights powered by machine learning and predictive analytics. Improve customer service using AI-powered chatbots, voice assistants, and intelligent CRM platforms. using AI-powered chatbots, voice assistants, and intelligent CRM platforms. Optimise supply chains via automation tools that forecast demand, manage inventory, and ensure real-time tracking. via automation tools that forecast demand, manage inventory, and ensure real-time tracking. Enable personalisation at scale, especially in e-commerce, hospitality, and finance sectors. Dubai's appeal lies in its readiness to adopt these technologies quickly. With over 90% internet penetration, smart government services, and active digital transformation in both the public and private sectors, businesses here are uniquely positioned to lead the next wave of innovation. How Dubai Businesses Are Using AI to Transform Operations AI and automation are no longer exclusive to tech companies—they're being adopted by businesses across Dubai, from family-run firms to regional giants. These technologies are helping companies optimise workflows, personalise services, reduce costs, and operate smarter at scale. Healthcare Providers Are Getting Smarter Clinics and hospitals across Dubai are using AI for early disease detection, patient data analysis, and appointment scheduling. Aster Clinics, for instance, use AI chatbots to triage patient needs before a human consult. Robotic surgery assistance and remote monitoring tools are also being used by private healthcare centers to increase accuracy and reduce recovery time. Logistics Firms Are Operating with Precision Companies like Aramex and Emirates Post have introduced automation in last-mile delivery using route-optimisation AI and warehouse robotics. DP World's Jebel Ali port uses automated cranes and predictive algorithms to manage global shipping traffic, helping reduce delays and operational costs. Retailers Are Delivering Per Experiences Brands such as Namshi, Carrefour, and even local boutiques are now using machine learning to analyse buying patterns, recommend products, and manage inventory. Self-checkouts, facial recognition for loyalty rewards, and chat-based shopping are examples of how Dubai's retail businesses are blending tech with convenience. Real Estate Companies Are Streamlining Processes Real estate firms like Emaar and Bayut are using AI for customer service, virtual tours, and even to match buyers with ideal properties based on behaviour patterns. Property management companies are introducing smart building systems that adjust lighting, climate, and maintenance schedules automatically, improving efficiency and tenant experience. Banks and Fintech Startups Are Offering Smarter Services Banks like Emirates NBD and fintech startups such as YAP are using AI for fraud detection, loan assessments, and predictive spending tools. Chatbots handle thousands of queries daily, while AI-backed robo-advisors help customers make investment decisions tailored to their financial goals. Hotels and Travel Businesses Are Enhancing Guest Journeys Hotels like Atlantis The Palm and Jumeirah Group are deploying AI tools for personalised service, from automating guest requests to optimising energy use in rooms. Online travel agencies are using algorithms to suggest tailored travel packages based on browsing and past bookings. Construction and Manufacturing Businesses Are Increasing Efficiency Local construction firms are using AI-powered drones for site surveys and progress tracking. 3D printing, championed by businesses like ACCIONA in Dubai, is being used for building prototypes faster and with less waste. This allows firms to finish projects on tighter deadlines and lower budgets. The Rise of Dubai's AI-Driven Startups and Business Innovators Dubai isn't just adopting AI—it's building it. A new generation of homegrown businesses is using artificial intelligence at the core of their operations, not as an add-on but as the engine of innovation. These startups and pioneers are helping Dubai position itself as a global AI hub while solving everyday business challenges. Derq – Making Dubai's Roads Safer with Predictive AI Founded out of MIT and now rooted in Dubai, Derq is using AI to address one of the region's most urgent urban challenges: traffic safety. Their platform turns real-time traffic data into life-saving alerts and optimisations. AI-driven systems predict potential collisions and send warnings to connected vehicles, improving driver awareness and reducing response times. Integrated with V2X (vehicle-to-everything) infrastructure, their technology enables smart intersections and smarter traffic flow. The result is fewer accidents, smoother commutes, and a new model for how cities can proactively manage urban mobility. Key2Enable – Designing Technology for Digital Inclusion Key2Enable is making digital spaces more accessible for people with disabilities. From its base in Dubai, the company develops tools that transform how users with motor challenges interact with computers. Its AI-enhanced keyboard, Key-X, enables individuals with limited mobility to use digital devices independently, opening new doors to education and employment. AI also personalises interactions, adapting to each user's capabilities and needs to ensure effective communication and usability. Their work demonstrates how thoughtful technology design, when powered by AI, can make empowerment a reality for all users, regardless of physical limitations. WakeCap – Bringing Real-Time Intelligence to Construction Sites WakeCap, a Dubai-born startup, is improving construction site efficiency through wearable IoT devices powered by AI. The goal: to turn one of the world's oldest industries into a more data-smart one. Workers wear smart helmets and badges that collect real-time data on site activity, safety compliance, and movement patterns. AI then analyses the data to identify inefficiencies, streamline schedules, and detect potential hazards before they become incidents. It gives site managers a live overview of workforce productivity and safety, significantly improving project timelines and minimising risks. Liv. by Emirates NBD – Redefining Banking with AI-Driven Personalisation Liv., the digital banking arm of Emirates NBD, is tailored to a generation that expects more than traditional banking—it expects personalisation, speed, and simplicity. Powered by artificial intelligence, Liv. delivers a banking experience that adapts to each customer's unique financial habits. The app uses machine learning to track and interpret spending behaviour, then generates customized budget breakdowns, financial insights, and savings suggestions that evolve with the user. AI is also used to deliver instant responses through smart chat assistants, handling customer service queries efficiently and consistently reducing dependency on call centres. Liv. proves how AI isn't just automating financial services but elevating them—by providing each user with a smarter, more intuitive way to manage money, without compromising convenience or control. – Making Multilingual Communication Human Again a fast-rising Dubai startup, is transforming how businesses communicate with international audiences through its cutting-edge AI voice translation platform. What sets it apart is its ability to replicate not only language but tone, pacing, and emotion. The platform uses advanced speech-to-speech AI technology to translate videos into 100+ languages while retaining the speaker's original vocal identity and expression. This has major implications across sectors—brands, media outlets, and educators can now localise content at scale, preserving authenticity without the cost or delay of studio dubbing. solution helps businesses connect globally without sounding generic, making cross-border communication feel personal and real, something essential in today's competitive content economy. Letswork – Using AI to Rethink Productivity and Space Letswork is not your average co-working space provider. It's a smart platform that offers freelancers, startups, and remote teams access to a network of co-working spaces across Dubai—many in unexpected places like hotels and cafés. AI powers much of its behind-the-scenes intelligence. The app learns from user behavior—preferred locations, peak working hours, seating choices—and offers personalized space recommendations accordingly. Venue partners receive detailed analytics powered by AI, helping them optimize layout, pricing, and services based on usage trends and customer feedback. In a city like Dubai, where flexibility and remote work are becoming the norm, Letswork is proving that AI can unlock hidden capacity in real estate and deliver convenience to a new generation of mobile professionals. Dubai's Government Is Accelerating the AI Shift for Businesses Dubai's transformation into an AI-powered business hub isn't happening by chance—it's backed by intentional government policies and infrastructure that actively support innovation. The Dubai Centre for Artificial Intelligence (DCAI) , launched in 2023, is helping integrate AI across 33 government entities, offering a ripple effect that benefits private sector collaboration and tech adoption. , launched in 2023, is helping integrate AI across 33 government entities, offering a ripple effect that benefits private sector collaboration and tech adoption. The Dubai AI Lab , a joint venture between Smart Dubai and IBM, supports companies in deploying AI solutions in logistics, finance, and healthcare, providing testing environments and advisory support. , a joint venture between Smart Dubai and IBM, supports companies in deploying AI solutions in logistics, finance, and healthcare, providing testing environments and advisory support. Initiatives like the UAE National AI Strategy 2031 and Dubai Future Accelerators are opening doors for startups and corporates alike to co-create future-ready solutions, often with access to funding, mentorship, and pilot opportunities within the city's ecosystem. For businesses, this means a smoother path to AI integration—with fewer bureaucratic barriers, a culture that welcomes experimentation, and a government that leads by example. Businesses in Dubai are adopting AI not as a trend but as a strategic asset to speed up operations, cut costs, and better understand their customers. It's a business-first transformation with tech as the driver. And this shift isn't limited to tech giants or government-linked ventures. It's reaching startups, SMEs, logistics firms, banks, and retailers, transforming how businesses operate, make decisions, and deliver value. The early adopters are already gaining a competitive edge, proving that AI is not just a tool, but a mindset. For any business operating in Dubai today, embracing automation and AI is quickly becoming less of a differentiator and more of a necessity. The question is no longer if, but how well and how soon you'll adapt. Also Read: AI & Robotics in Dubai: Future Innovations & Tech Trends 2025 Learn how AI and robotics are revolutionizing Dubai's technology landscape with futuristic innovations, smart automation, and AI-powered solutions. How AI & Automation are Changing the Job Market in the UAE Discover how AI and automation are transforming the UAE's job market. From evolving industries to new career opportunities, explore how professionals can adapt and thrive in an AI-driven world. Dubai Emerges as a Rising Global Hub for Artificial Intelligence Dubai is solidifying its position as a global hub for artificial intelligence (AI), driven by innovative projects, cutting-edge technology companies, and strategic public-private collaborations. AI Set to Become Even More Dominant in 2025 Within just three trading days of 2025, shares of major tech companies NVIDIA, Arm, and TSMC have already been observed to rise by 11%, 19%, and 11%, respectively.
