Latest news with #SmartOTel
TECHx
09-04-2025
- Business
- TECHx
Riverbed Platform Expands with New AI Observability Tools
Riverbed Platform Expands with New AI Observability Tools Riverbed has announced a major expansion of the Riverbed Platform. The update introduces new AI-powered features and data observability modules, offering deeper visibility and faster problem resolution for enterprise IT teams. The expanded platform now integrates Riverbed Generative, Predictive, and Agentic AI to simplify operations and improve IT performance. These capabilities aim to move teams from reactive troubleshooting to predictive management, helping businesses avoid disruptions and optimize user experience. According to Dave Donatelli, CEO of Riverbed, 'Customers want to consolidate observability tools, deploy AI that delivers ROI, and feed their enterprise data repositories. That's exactly what Riverbed delivers.' The company reported a 102% growth in observability bookings in Q1 2025, signaling strong demand. Riverbed IQ Assist™, part of the update, uses Generative AI to deliver quick, contextual insights without complex prompts. It integrates with tools like ServiceNow, offering real-time root cause analysis and remediation suggestions. Meanwhile, Riverbed Predictive AI is built into Riverbed IQ Ops™. It monitors real-time and historical telemetry to detect issues before they impact users. This feature helps IT teams reduce costs and avoid outages. Riverbed Agentic AI introduces drag-and-drop automation, requiring no coding. IT teams can deploy intelligent agents in custom workflows, increasing efficiency while maintaining control. Additionally, Riverbed launched new data collection modules to reduce IT blind spots. These include: A Unified Communications module for platforms like Microsoft Teams, Zoom, and WebEx. It provides real-time insights and predictive analytics to reduce help desk tickets. An NPM+ Packet Capture Module, which enables advanced diagnostics across Windows, macOS, and Linux. This is the only endpoint solution designed for Zero Trust environments. Aternity for Intel® Thunderbolt™ and Wi-Fi, powered by Intel® Connectivity Analytics SDK. This offers visibility into devices and peripherals, helping IT teams maintain performance across the Intel ecosystem. Riverbed also enhanced its Aternity solution. New features support cloud-native applications and virtual desktop infrastructure. The Kubernetes Operator accelerates deployment by up to 300%, while VDI Intelligence adds support for platforms like Citrix, IGEL, ChromeOS, Omnissa, and Azure Virtual Desktop. Earlier this year, Riverbed introduced Smart OTel™, a new approach to OpenTelemetry. Unlike other solutions that overload teams with raw data, Smart OTel filters and exports only high-value data streams. It also converts third-party data into OTel-compliant insights and processes it with Riverbed AI before export. The Riverbed Platform, launched in 2024, offers a unified alternative to fragmented monitoring tools. It delivers full-stack observability across apps, networks, endpoints, cloud, and Zero Trust environments. Powered by the Riverbed Data Store and IQ Ops, it helps enterprises automate tasks, speed up resolution, and improve digital experiences. With this expansion, Riverbed reinforces its commitment to helping businesses modernize IT operations through AI and smarter observability.
TECHx
08-02-2025
- Business
- TECHx
Riverbed Launches Smart OTel for Faster, Actionable IT Insights - TECHx Media Riverbed Launches Smart OTel for Faster, Actionable IT Insights
Riverbed Launches Smart OTel for Faster, Actionable IT Insights Riverbed announced the general availability of Riverbed Smart OTel™ (OpenTelemetry), a transformative solution designed to deliver timely, actionable data to IT teams, enabling faster decision-making and improved insights. Integrated into the Riverbed Platform, Smart OTel enhances the capabilities of Riverbed Aternity and Network Observability solutions, as well as third-party applications. In today's IT landscape, teams are overwhelmed with fragmented data, vendor-specific dashboards, and an influx of alerts. Despite the abundance of visibility, critical insights often remain buried. IT teams using traditional OpenTelemetry (OTel) are forced to build custom dashboards to consolidate data sources. However, what IT really needs is a solution that surfaces relevant data instantly for quicker, more effective action. Unlike conventional OpenTelemetry solutions, Smart OTel utilizes platform-level data collection to enhance analytics, automation, and troubleshooting. When an event or alert is triggered, Riverbed's patented Data Store surfaces only the pertinent data required for the specific event or business use case, then exports it to any standard OTel collector. By incorporating Riverbed AI and AI-driven automations, Smart OTel adds precision filtering and decision-making capabilities before data export. Additionally, the solution enables IT teams to ingest, process, and export third-party data via OTel, providing unprecedented flexibility and control in IT operations. Richard Tworek, CTO at Riverbed, emphasized the need for smarter telemetry: 'Customers are tired of sifting through massive data streams of raw telemetry to identify issues. With Smart OTel, Riverbed delivers precisely the right data at the right time, leveraging AI, automation, and the OTel standard to empower IT teams to resolve business-critical issues fast.' Smart OTel is now available as a feature within Riverbed IQ and is part of the Riverbed Platform, which launched in May 2024 as an open, AI-powered platform designed to optimize digital experiences and streamline IT operations. The Riverbed Platform includes several innovative products introduced last year, such as NPM+ (visibility into cloud, remote work, and zero-trust architectures), Aternity Mobile (industry-first DEX for enterprise-owned mobile devices), Riverbed IQ 2.0, Riverbed Unified Agent, and Aternity Intelligent Service Desk. Enterprises are already experiencing significant benefits from Riverbed's AIOps for Observability solutions, including millions of dollars in software license savings, reduced IT ticket volume by over 30%, a 86% reduction in false alerts, and improved user experience for thousands of employees.
Channel Post MEA
08-02-2025
- Business
- Channel Post MEA
Riverbed Launches Smart OTel for Better Insights and Decision-Making
Riverbed announced the general availability of Riverbed Smart OTel (OpenTelemetry), a game-changing approach to OpenTelemetry, delivering the right data at the right time for better insights and decision-making. Available as part of the Riverbed Platform, Smart OTel supports Riverbed Aternity and Network Observability solutions, as well as third-party applications. Today, IT teams are drowning in vendor-specific dashboards, fragmented data, and endless alerts. Despite more observability and visibility, critical insights remain buried. To simplify troubleshooting, IT teams using OTel often build custom dashboards to unify data sources. However, rather than consuming and parsing every metric, what IT really needs is for business-critical issues to surface precise data instantly for faster action. Unlike traditional OpenTelemetry solutions, Smart OTel leverages platform-level data collection for smarter analytics, automation and troubleshooting. With Smart OTel, once an event or alert is triggered, the patented Riverbed Data Store surfaces only pertinent data required for that specific event or business use case, and exports that data to any standard OTel collector. Customers can also leverage Riverbed AI and AI automations to further process the data prior to exporting, adding even more precision filtering and decision capability. Additionally, Smart OTel, allows IT to ingest, process, and export any third-party data via OTel, unlocking new levels of flexibility and control in IT operations. 'Customers are tired of getting massive data streams of raw telemetry, where it's incumbent upon them to try to sort through the clutter and figure out what happened,' said Richard Tworek, CTO, Riverbed Technology. 'Riverbed has taken a different and game-changing approach to OpenTelemetry with our Smart OTel solution. Rather than collecting an overwhelming amount of raw data, Smart OTel works at the Platform level, leveraging the Riverbed Data Store, AI, and automation to give IT teams precisely the right data at the right time using the OTel open standard, delivered to the tool of their choice. This approach enables organizations to fix business-critical issues fast.' 0 0
