Latest news with #SociétéDeTransportDeMontréal
CTV News
28-06-2025
- General
- CTV News
New-look Montreal bus stop signs being unveiled
The newly designed bus stop signs are coming to a neighbourhood near you in Montreal. (STM) Look up at a bus stop in Montreal and things may have changed. For the first time since the early '90s, the Montreal transit authority (Société de transport de Montréal - STM) is swapping out its bus stop signs at the around 9,000 stops in the Montreal area. Signs will be gradually replaced over the next few years. The update is meant to coincide with the arrival of the REM light-rail line, which required a new logo. The new designs are meant to make it easier for riders to read the information. What's new? Bus line number is 17 per cent more visible. Type of service 148 per cent more visible. Connections to other modes of transport are 35 per cent more visible. The STM says that around 30 signs are changed every week due to them being broken, the information changing or because of vandalism.
CTV News
19-06-2025
- CTV News
Montreal transit agency reinstates ‘move along' rule to boost sense of security
A Montreal Metro maintenance worker walks along a station platform during the early hours of the morning in Montreal, April 11, 2019. THE CANADIAN PRESS/Graham Hughes MONTREAL — Montreal's public transit agency has reintroduced a no-loitering rule in the city's subway tunnels. The Société de transport de Montréal says the measure helped decrease assaults on staff and increased users' sense of security when it was implemented as a pilot project earlier this year. Transit officials have expressed concern over the number of people struggling with drug addiction and mental illness who use the metro stations as unofficial shelters. They announced in March they would fence off problematic gathering places and implement a 'move along' policy for a six-week period. The announcement was criticized by advocates who said people who are homeless have nowhere else to go. But the agency says the measures had positive effects on safety and has reinstated them until April 30, 2026. This report by The Canadian Press was first published June 19, 2025.
CBC
16-06-2025
- CBC
Here's what's happening with Montreal's public transit strike this week
You may have enjoyed regular bus and Metro service this past weekend, but Montreal's public transit strike isn't over yet. It's going until Tuesday night, with more service slowdowns planned. That means there will be regular service today and tomorrow during the rush hour and late-night runs, but service will be halved outside of those hours. Maintenance workers with the Société de transport de Montréal (STM) made an agreement with Quebec's labour tribunal to limit the impact on public safety and major events, such as the Canadian Grand Prix. That's why service this past weekend was temporarily returned to normal. On Monday, the bus service hours will be like this: 6:15 a.m. to 9:15 a.m. 3 p.m. to 6 p.m. 11:15 p.m. to 1:15 a.m. As for the Metro, the hours will be: From 6:30 a.m. to 9:38 a.m. From 2:45 p.m. to 5:48 p.m. From 11 p.m. to 1 a.m. Bus and Metro service will be reduced to 50 per cent outside of those hours, meaning buses will make every other run. And the STM says cancelled services may vary from one bus line to another. Keep in mind that the same schedules apply for Tuesday, the last day of the strike, with one exception — the STM says regular bus and Metro service will resume as of 10 p.m. WATCH | What the last two days of the STM strike will look like: Here's what Montreal transit users need to know on the last 2 days of the strike 3 minutes ago Duration 1:39 On June 16 and 17, buses and Metro cars will be running at reduced rates during certain hours, part of a week-long strike by STM maintenance workers. Transit users should also keep in mind that the last bus or Metro will start and end their service at those times. That means passengers hoping to catch a bus or Metro at 9:38 a.m., for instance, will likely have missed their chance as it will be scheduled to arrive at the terminus. People out and about may still see empty buses running outside of those hours, and that's because people are still being trained during the strike, the STM says. And the STM needs to transport buses all throughout the Montreal island-wide network before the start of their essential service hours. Next, if you're wondering if you can be reimbursed for a monthly or weekly pass, the STM says you're not getting a refund.
CTV News
10-06-2025
- CTV News
The STM provides details on service during the maintenance workers' strike
A special constable from the Société de transport de Montréal (STM) explains restricted hours as users are stranded due to a strike by STM maintenance workers in Montreal on Monday, June 9, 2025. (The Canadian Press/Christinne Muschi) As maintenance workers enter their second day of strike on Tuesday, the Société de transport de Montréal (STM) has provided details about its service to prevent a repeat of certain situations experienced on Monday. On the first day of the strike, several users found themselves facing closed doors when they arrived at metro stations towards the end of the morning opening period. For the first phase of the strike, until Wednesday, the STM had announced that the metro network would operate between 6:30 a.m. and 9:38 a.m. before closing its doors until the afternoon rush hour. However, 9:38 a.m. refers to the end of service time, not the time of the last departure, which caused confusion among many users who had to turn back on Monday morning. 'Metro stations close as the last train makes its final run, often before the end of essential service,' the STM explained in a statement released on Monday evening. To help users navigate these disruptions to their daily routine, the STM has added the departure time of the last train at each station on the strike information page of its website. 'We strongly recommend that you arrive at the station 10 minutes before the last train to ensure your journey,' the STM added. Regarding the bus network, the transit agency has advised users to rely on the real-time schedules available through its customer information tools. Empty trains? Another situation that caused discontent among some users on Monday was that empty metro trains continued to pass through stations after the essential service period had ended, while STM employees forced people who were still on the platforms to leave. The STM has said that this procedure is necessary so that trains can be parked gradually at the end of service. 'It should be noted that empty trains honk their horns and slow down without stopping when passing through stations. This manoeuvre ensures the safety of passengers and employees on the platforms,' the STM emphasized. A similar procedure takes place before the start of service in order to distribute trains across the network in anticipation of opening. 'The STM is aware that the maintenance union strike is having a significant impact on the daily lives of its users. However, it asks for respect for its employees who are on the ground to provide essential services,' the press release said. Until next Tuesday The strike by 2,400 maintenance employees will, therefore, continue on Tuesday for a second day. As was the case on Monday, buses and metro trains will only run during the morning and afternoon rush hours, as well as late in the evening. Outside these periods, service will be suspended. This scenario will be repeated on Wednesday. On Thursday, service will be 100 per cent during rush hour, which will be extended by one hour, and 50 per cent outside of rush hour. From Friday to Sunday, service will be maintained at its usual level due to the Formula 1 Grand Prix. Finally, on Monday and Tuesday, service will be provided at 100 per cent during rush hour periods and at 50 per cent outside of these periods, but rush hour periods will return to their schedule from when the strike began. Paratransit service will be maintained at all times. School bus service will also be maintained, but no service will be offered outside of rush hours until Wednesday this week. Discussions between the union representing maintenance workers and STM management are set to resume on Wednesday. The union criticizes the employer for wanting to impose setbacks, particularly with regard to the use of subcontractors. Schedules related to night work are also a point of contention. This report by The Canadian Press was first published in French June 10, 2025.
CBC
06-06-2025
- CBC
What you need to know about the STM strike, and how it will affect your commute
Social Sharing Starting Monday, people who use Montreal's Metro and bus network could face a major scale back in service. Maintenance staff with the Société de transport de Montréal (STM) have a mandate to go on strike from June 9 at 12 a.m. to June 17 at 11:59 p.m. If the strike moves forward, bus and Metro services will be halted or halved outside of rush hours and late-evening hours — with the exception of Grand Prix weekend. Adapted transport service will be maintained at all times. But the looming labour stoppage has left many with plenty of questions, especially about the service disruptions. Here's a breakdown of what to expect. What will the schedule be? On June 9, 10 and 11, service will only be available from 6:30 a.m. to 9:38 a.m., from 2:45 p.m. to 5:48 p.m. and from 11 p.m. to 1 a.m. Note that this means the last bus or Metro will start and begin their service at those times, according to the STM. That means passengers hoping to catch a bus or Metro at 9:38, for instance, will likely have missed their chance as it will be scheduled to arrive at the terminus. On June 12, service will run from 6:30 a.m. to 10:38 a.m., from 2:45 p.m. to 6:48 p.m. and from 11 p.m. to 1 a.m. Service will be reduced to 50 per cent outside of those hours, meaning that trains will make every other run. On June 13, 14 and 15, service will resume as usual for Grand Prix weekend due to the increase in traffic. Both the STM and the union said preserving the regular service on those days was necessary for public safety reasons. But on June 16 and 17, service will run from 6:30 a.m. to 9:38 a.m., from 2:45 p.m. to 5:48 p.m. and from 11 p.m. to 1 a.m. Service will be reduced to 50 per cent outside of those hours. The STM has published an explanation here with details about scheduling and answers to frequently asked questions. What can you do? The STM advises commuters to plan ahead, leave early and consider active transportation (walking or biking) or working remotely. The STM's app and social media will provide live updates. No refunds are available for already validated monthly or weekly passes, the public transit agency said. Other passes can be used at another time or refunded in accordance with Montreal region transit authority's exchange and refund policy, the STM says. Metro stations will be closed outside of scheduled service periods, so riders cannot expect to wait indoors. Why is there a strike? The maintenance workers are with the Syndicat du transport de Montréal, a union that is under the massive umbrella of the Confédération des syndicats nationaux (CSN) labour federation. Its members are asking for better working conditions and for the transit authority to scale back on outsourcing. Their collective agreement expired in January and negotiations began more than a year ago. The STM is also negotiating with three other unions, including one that represents bus and Metro car drivers who just voted 99 per cent in favour of a strike mandate. That union has not yet decided on strike dates. Why is it scheduled this way? The strike is planned this way to reduce impact on public safety and major events, according to Quebec's Tribunal administratif du travail, which authorized the strike. How does it affect students? School shuttle services will continue, even during off-peak hours on June 9, 10, and 11. Schools have sent out notices advising families to plan accordingly. The English Montreal School Board, for instance, said that final exams "will proceed as scheduled, and it is essential that students arrive on time." "If possible, we encourage families to make alternate transportation arrangements in advance to ensure their child can attend exams without added stress or delay," the release said.
