Latest news with #SoftwareReviews
Yahoo
08-08-2025
- Business
- Yahoo
ITSM Software Considered Strategic Priority for Organizations in 2025: Info-Tech Research Group Identifies the Top Nine Providers Ranked by SoftwareReviews Users in Annual Report
The recently published 2025 IT Service Management (ITSM) Emotional Footprint report from global IT research and advisory firm Info-Tech Research Group highlights the top ITSM solutions that help organizations improve service delivery and support business growth. The annual report's insights are based on feedback from users on the firm's SoftwareReviews platform. TORONTO, Aug. 8, 2025 /PRNewswire/ - Info-Tech Research Group has published its IT Service Management (ITSM) - Enterprise and Midmarket Emotional Footprint report, which highlights the top providers for 2025. Based on data from SoftwareReviews, a division of the global research and advisory firm and a leading source for insights on the software provider landscape, the newly published report identifies nine ITSM providers as the champions in the category. ITSM standardizes and improves the delivery of IT services for consistency, accountability, and alignment with broader organizational objectives. Considered a core driver of business value in a digital-first world, best in class ITSM software is helping to eliminate operational silos, enhance service quality, and improve the overall user experience. Organizations without a mature ITSM approach may face increased downtime, rising costs, and reduced agility, all of which can hinder performance and innovation. Data from 2,043 end-user reviews on Info-Tech's SoftwareReviews platform was used to identify the top ITSM software providers for the 2025 ITSM Emotional Footprint report. The insights are published to support organizations that are considering options to improve service delivery, increase efficiency, and scale their ITSM capabilities for long-term business growth. Info-Tech's Emotional Footprint measures high-level user sentiment. It aggregates emotional response ratings across 25 proactive questions, creating a power indicator of overall user feeling towards the vendor and product. The result is the Net Emotional Footprint, or NEF, a composite score that reflects the overall emotional tone of user feedback. The 2025 IT Service Management – Enterprise Champions are as follows: TeamDynamix ITSM, +92 NEF, ranked high for client-friendly policies. IBM Maximo IT, +95 NEF, ranked high for its efficiency. ServiceNow ITSM, +83 NEF, ranked high for its security features. Ivanti Neurons for ITSM, +86 NEF, ranked high for its productivity enabling features. The 2025 IT Service Management – Midmarket Champions are as follows: TeamDynamix ITSM, + 92 NEF, ranked high for its effectiveness. Jira Service Management, + 88 NEF, ranked high for its friendly negotiation policies. IBM Maximo IT, +93 NEF, ranked high for helping clients save time. Freshservice, + 84 NEF, ranked high for its complimentary product enhancement features. Zendesk for Service, + 81 NEF, ranked high for its inspiring features. Analyst Insight:"IT Service Management is now a strategic priority as organizations respond to digital demands, AI adoption, and hybrid work," says Mahmoud Ramin, senior research analyst at Info-Tech Research Group. "Modern ITSM platforms offer smarter and faster service delivery, helping organizations improve efficiency, reduce risk, and increase agility. Those that delay modernization risk service disruptions and missed opportunities for growth." User assessments of software categories on SoftwareReviews provide an accurate and detailed view of the constantly changing market. Info-Tech's reports are informed by the data from users and IT professionals who have intimate experience with the software throughout the procurement, implementation, and maintenance processes. Read the full report: Best IT Service Management (ITSM) Providers 2025 For more information about Info-Tech's SoftwareReviews, the Data Quadrant, or the Emotional Footprint, or to access resources to support the software selection process, visit About Info-Tech Research Group Info-Tech Research Group is one of the world's leading research and advisory firms, proudly serving over 30,000 IT and HR professionals. The company produces unbiased, highly relevant research and provides advisory services to help leaders make strategic, timely, and well-informed decisions. For nearly 30 years, Info-Tech has partnered closely with teams to provide them with everything they need, from actionable tools to analyst guidance, ensuring they deliver measurable results for their organizations. To learn more about Info-Tech's divisions, visit McLean & Company for HR research and advisory services and SoftwareReviews for software buying insights. Media professionals can register for unrestricted access to research across IT, HR, and software and hundreds of industry analysts through the firm's Media Insiders program. To gain access, contact pr@ For information about Info-Tech Research Group or to access the latest research, visit and connect via LinkedIn and X. About SoftwareReviews SoftwareReviews is a division of Info-Tech Research Group, a world-class technology research and advisory firm. SoftwareReviews empowers organizations with the best data, insights, and advice to improve the software buying and selling experience. For buyers, SoftwareReviews' proven software selection methodologies, customer insights, and technology advisors help maximize success with technology decisions. For providers, the firm helps build more effective marketing, product, and sales processes with expert analysts, how-to research, customer-centric marketing content, and comprehensive analysis of the buyer landscape. View original content to download multimedia: SOURCE Info-Tech Research Group
Yahoo
24-07-2025
- Business
- Yahoo
Top Talent Management Platforms for HR in 2025 Revealed in Info-Tech Research Group's New Data Quadrant Report
A recently published Data Quadrant report from Info-Tech Research Group has revealed the Talent Management platforms users ranked as the top solutions in 2025 that HR teams are using to improve talent acquisition, development, and overall workforce management. The data insights and rankings are based on verified user feedback collected through the firm's SoftwareReviews platform. TORONTO, July 24, 2025 /PRNewswire/ - Info-Tech Research Group has released its annual Talent Management Data Quadrant Report and names the top five solutions for 2025. Based on data from SoftwareReviews, a division of the global research and advisory firm and a trusted source for insights into the software provider landscape, the report is helping organizations select leading talent management solutions that automate key HR processes such as recruitment, performance management, learning and development, and compensation. A Talent Management System (TMS) plays a key role in helping organizations hire the right people, support employee growth, and manage performance effectively. With increasing competition for skilled talent, organizations are increasingly looking beyond basic HR tools. The ideal TMS brings together recruitment, learning, performance, and compensation into one system that supports both employee success and business goals. Data from 694 end-user reviews on Info-Tech's SoftwareReviews platform was used to identify the top talent management system providers for the 2025 TMS Data Quadrant report. Info-Tech's Data Quadrant is a comprehensive evaluation tool that uses the feedback of the professionals using the tool to rank software products based on likeliness to recommend, feature scores, net emotional footprint score, and vendor capabilities. These dimensions are aggregated into a Composite Score (CS), which reflects overall user satisfaction and determines the product's placement within the Data Quadrant. The firm's methodology ensures that rankings are based entirely on authentic user reviews, free from analyst opinions or vendor influence. The insights are published to help organizations evaluate solutions that improve talent acquisition, enhance employee development, and support effective workforce management. The 2025 Talent Management System - Champions are as follows: Dayforce, 8.3 CS, ranked high for its broad range of features. isolved People Cloud, 8.2 CS, ranked high for its strong collaboration capabilities. BambooHR, 8.2 CS, ranked high for delivering significant business value. Deltek Talent Management, 8.1 CS, ranked high for its compensation management. Workday Talent Management, 7.8 CS, ranked high for its onboarding and offboarding functionality. User assessments of software categories on SoftwareReviews provide an accurate and detailed view of the constantly changing market. Info-Tech's reports are informed by the data from users and IT professionals who have intimate experience with the software throughout the procurement, implementation, and maintenance processes. Read the full report: Best Talent Management System Solutions 2025 For more information about Info-Tech's SoftwareReviews, the Data Quadrant, or the Emotional Footprint, or to access resources to support the software selection process, visit About Info-Tech Research Group Info-Tech Research Group is one of the world's leading research and advisory firms, serving over 30,000 IT and HR professionals. The company produces unbiased, highly relevant research and provides advisory services to help leaders make strategic, timely, and well-informed decisions. For nearly 30 years, Info-Tech has partnered closely with teams to provide them with everything they need, from actionable tools to analyst guidance, ensuring they deliver measurable results for their organizations. To learn more about Info-Tech's divisions, visit McLean & Company for HR research and advisory services and SoftwareReviews for software buying insights. Media professionals can register for unrestricted access to research across IT, HR, and software and hundreds of industry analysts through the firm's Media Insiders program. To gain access, contact pr@ For information about Info-Tech Research Group or to access the latest research, visit and connect via LinkedIn and X. About SoftwareReviews SoftwareReviews is a division of Info-Tech Research Group, a world-class technology research and advisory firm. SoftwareReviews empowers organizations with the best data, insights, and advice to improve the software buying and selling experience. For buyers, SoftwareReviews' proven software selection methodologies, customer insights, and technology advisors help maximize success with technology decisions. For providers, the firm helps build more effective marketing, product, and sales processes with expert analysts, how-to research, customer-centric marketing content, and comprehensive analysis of the buyer landscape. View original content to download multimedia: SOURCE Info-Tech Research Group Error in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data
USA Today
15-07-2025
- Business
- USA Today
QorusDocs Reports 360% Increase in Customers Using AI to Manage Proposals, Acquires Shark Finesse to Build Unified AI-Powered Value and Proposal Platform
QorusDocs, an AI-powered proposal management software company that streamlines creation of pitches, proposals and request for proposal (RFP) responses, today announced that its customers' use of AI to manage proposals has grown 360% year over year, and that it has acquired Shark Finesse Ltd, a United Kingdom-based AI-powered customer value management software. 'AI is completely transforming how business development teams win business, and QorusDocs is at the forefront,' said Ray Meiring, CEO of QorusDocs. 'The majority of our customers now rely on AI to manage proposals. We're at a pivotal moment, and with the acquisition of Shark Finesse, we're poised to deliver on companies' full revenue enablement journey, from proving value to winning the deal.' QorusDocs Acquires Shark Finesse With Shark Finesse joining QorusDocs, the company's vision is to enable business development and proposal teams to prove value early in the revenue cycle, with intelligent business cases to close deals faster. Shark Finesse offers pre-built ROI models and customizable frameworks that help sales teams build value and close deals by removing the guesswork from financial justification. 'QorusDocs has used Shark Finesse to create business cases for years, so this acquisition is a natural fit and value-add,' said Meiring. 'Uniting our teams is the first step in our vision to connect business value with winning documents, which will be a game-changing combination for revenue teams.' 'We've known the QorusDocs team a long time, and we're extremely bullish on the future of our combined products,' said Jonathan Keighley, CEO at Shark Finesse. 'Business development is one of the most consequential use cases of AI, and together we're going to help more companies win more pitches.' Following the acquisition, both companies will continue to operate independently while working toward a unified product vision, anticipated to be available in 2026. QorusDocs Helps More Customers Win Leading professional services firms, including Hitachi Energy, Ricoh USA and NTT Data, Inc., have recently adopted QorusDocs for proposal management. This validates QorusDocs' ability to help customers drive major efficiencies across business development and RFP processes. QorusDocs was recently named the 2025 Emotional Footprint Champion by Info-Tech Research Group, which cited the platform's exceptional performance in building strong customer relationships and delivering business outcomes. The award was based on real user reviews and data collected through the SoftwareReviews platform. According to SoftwareReviews, 100% of customers say QorusDocs is critical to their success. With QorusDocs, clients were able to achieve a 5x increase in RFP responses and boost win rates by 20%, on average. To learn more about QorusDocs, visit . About QorusDocs QorusDocs is a Bellevue, WA-based global leader in AI-powered proposal management and RFP response software that automates the creation of personalized pitches, presentations, proposals, and RFP responses. QorusDocs empowers business development, sales, marketing, and proposal teams to collaborate seamlessly, optimizing billable hours and increasing client wins. For more information, visit or follow us on LinkedIn . About Shark Finesse Shark Finesse, a UK-based leader in customer value management software and services, is transforming how businesses engage with customers through its augmented, AI-powered platform. Built to support the entire customer journey, from initial conversations to business value realisation reviews, the platform is trusted by global technology companies to scale value discussions across pre-sales, value engineering, and customer success. By enabling organisations to build client-focused, data-driven business cases, Shark Finesse empowers teams to clearly articulate impact and drive confident, value-led decisions. Press Contact Anna Rice SOURCE: QorusDocs View the original press release on ACCESS Newswire
Miami Herald
15-07-2025
- Business
- Miami Herald
QorusDocs Reports 360% Increase in Customers Using AI to Manage Proposals, Acquires Shark Finesse to Build Unified AI-Powered Value and Proposal Platform
BELLEVUE, WA / ACCESS Newswire / July 15, 2025 / QorusDocs, an AI-powered proposal management software company that streamlines creation of pitches, proposals and request for proposal (RFP) responses, today announced that its customers' use of AI to manage proposals has grown 360% year over year, and that it has acquired Shark Finesse Ltd, a United Kingdom-based AI-powered customer value management software. "AI is completely transforming how business development teams win business, and QorusDocs is at the forefront," said Ray Meiring, CEO of QorusDocs. "The majority of our customers now rely on AI to manage proposals. We're at a pivotal moment, and with the acquisition of Shark Finesse, we're poised to deliver on companies' full revenue enablement journey, from proving value to winning the deal." QorusDocs Acquires Shark Finesse With Shark Finesse joining QorusDocs, the company's vision is to enable business development and proposal teams to prove value early in the revenue cycle, with intelligent business cases to close deals faster. Shark Finesse offers pre-built ROI models and customizable frameworks that help sales teams build value and close deals by removing the guesswork from financial justification. "QorusDocs has used Shark Finesse to create business cases for years, so this acquisition is a natural fit and value-add," said Meiring. "Uniting our teams is the first step in our vision to connect business value with winning documents, which will be a game-changing combination for revenue teams." "We've known the QorusDocs team a long time, and we're extremely bullish on the future of our combined products," said Jonathan Keighley, CEO at Shark Finesse. "Business development is one of the most consequential use cases of AI, and together we're going to help more companies win more pitches." Following the acquisition, both companies will continue to operate independently while working toward a unified product vision, anticipated to be available in 2026. QorusDocs Helps More Customers Win Leading professional services firms, including Hitachi Energy, Ricoh USA and NTT Data, Inc., have recently adopted QorusDocs for proposal management. This validates QorusDocs' ability to help customers drive major efficiencies across business development and RFP processes. QorusDocs was recently named the 2025 Emotional Footprint Champion by Info-Tech Research Group, which cited the platform's exceptional performance in building strong customer relationships and delivering business outcomes. The award was based on real user reviews and data collected through the SoftwareReviews platform. According to SoftwareReviews, 100% of customers say QorusDocs is critical to their success. With QorusDocs, clients were able to achieve a 5x increase in RFP responses and boost win rates by 20%, on average. To learn more about QorusDocs, visit About QorusDocsQorusDocs is a Bellevue, WA-based global leader in AI-powered proposal management and RFP response software that automates the creation of personalized pitches, presentations, proposals, and RFP responses. QorusDocs empowers business development, sales, marketing, and proposal teams to collaborate seamlessly, optimizing billable hours and increasing client wins. For more information, visit or follow us on LinkedIn. About Shark FinesseShark Finesse, a UK-based leader in customer value management software and services, is transforming how businesses engage with customers through its augmented, AI-powered platform. Built to support the entire customer journey, from initial conversations to business value realisation reviews, the platform is trusted by global technology companies to scale value discussions across pre-sales, value engineering, and customer success. By enabling organisations to build client-focused, data-driven business cases, Shark Finesse empowers teams to clearly articulate impact and drive confident, value-led decisions. Press ContactAnna SOURCE: QorusDocs
Malaysian Reserve
28-06-2025
- Business
- Malaysian Reserve
The Endpoint Detection & Response Solutions Users Report Stand Up To Today's Threats: New Rankings Published By Info-Tech Research Group for 2025
The 2025 Endpoint Detection and Response Data Quadrant Report from research and advisory firm Info-Tech Research Group names the leading EDR solutions for enhancing threat detection and incident response. The report's findings are based on authentic user feedback and data collected through the firm's SoftwareReviews platform. TORONTO, June 27, 2025 /PRNewswire/ – Info-Tech Research Group has released its annual Endpoint Detection & Response (EDR) Data Quadrant Report, recognizing five top-ranked champions for 2025. Based on data from SoftwareReviews, a division of the global research and advisory firm, the report provides organizations with key insights to help identify top EDR software solutions. These tools combine endpoint management and antivirus capabilities to detect, respond to, and eliminate malicious threats, helping IT teams stay ahead of increasingly sophisticated cyberattacks. EDR solutions are critical for identifying, analyzing, and neutralizing cyber threats across devices and networks. As cyberattacks grow more complex and persistent, organizations are looking beyond basic antivirus tools and considering adoption of platforms that offer real-time visibility, automation, and rapid incident response. Info-Tech's Data Quadrant is a comprehensive evaluation tool that uses the feedback of IT professionals to rank software products based on likeliness to recommend, features scores, net emotional footprint score, and vendor capabilities. These dimensions are aggregated into a Composite Score (CS), which reflects overall user satisfaction and determines the product's placement within the Data Quadrant. The firm's methodology ensures that rankings are based entirely on authentic user reviews, free from analyst opinions or vendor influence. Data from 512 end-user reviews on Info-Tech's SoftwareReviews platform was used to identify the top EDR software providers for the 2025 Endpoint Detection & Response Data Quadrant report. The 2025 Endpoint Detection & Response – Champions are as follows: ThreatDown EDR, 9.1 CS, ranked high for its effective whitelisting and blacklisting capabilities. Crowdstrike Falcon Platform, 8.9 CS, ranked high for its robust intrusion detection and prevention features. Defender for Endpoint, 8.6 CS, ranked high for its quality of features. Singularity Platform, 8.4 CS, ranked high for its strong continuous monitoring functionality. Huntress Security Platform, 8.3 CS, ranked high for its dependable automated threat response tools. The insights are published to support organizations evaluating solutions to strengthen threat detection, streamline incident response, and enhance overall cybersecurity posture. User assessments of software categories on SoftwareReviews provide an accurate and detailed view of the constantly changing market. Info-Tech's reports are informed by the data from users and IT professionals who have intimate experience with the software throughout the procurement, implementation, and maintenance processes. Read the full report: Best 2025 Endpoint Detection & Response Software Solutions For more information about Info-Tech's SoftwareReviews, the Data Quadrant, or the Emotional Footprint, or to access resources to support the software selection process, visit About Info-Tech Research Group Info-Tech Research Group serving over 30,000 IT and HR professionals. The company produces unbiased, highly relevant research and provides advisory services to help leaders make strategic, timely, and well-informed decisions. For nearly 30 years, Info-Tech has partnered closely with teams to provide them with everything they need, from actionable tools to analyst guidance, ensuring they deliver measurable results for their organizations. To learn more about Info-Tech's divisions, visit McLean & Company for HR research and advisory services and SoftwareReviews for software buying insights. Media professionals can register for unrestricted access to research across IT, HR, and software and hundreds of industry analysts through the firm's Media Insiders program. To gain access, contact pr@ For information about Info-Tech Research Group or to access the latest research, visit and connect via LinkedIn and X. About SoftwareReviews SoftwareReviews is a division of Info-Tech Research Group, SoftwareReviews empowers organizations with the best data, insights, and advice to improve the software buying and selling experience. For buyers, SoftwareReviews' proven software selection methodologies, customer insights, and technology advisors help maximize success with technology decisions. For providers, the firm helps build more effective marketing, product, and sales processes with expert analysts, how-to research, customer-centric marketing content, and comprehensive analysis of the buyer landscape.
