Latest news with #SolarWinds
Mid East Info
6 hours ago
- Business
- Mid East Info
SolarWinds Named Among Notable Vendors in New AIOps Landscape Report - Middle East Business News and Information
SolarWinds AIOps-powered observability provides predictive intelligence to help manage complex hybrid IT environments and enables a shift toward autonomous operations Dubai, United Arab Emirates —March, 2023—SolarWinds (NYSE:SWI), a leading provider of simple, powerful, and secure IT management software, was named among notable AIOps vendors by Forrester in the new report, The Process-Centric AIOps Landscape, Q1 2023. SolarWinds was included in the report in the 'large' vendor market size segment, a category which includes companies with over $150 million in product revenue. Forrester describes AIOps as a 'practice that combines human and technological applications of AI/ML, advanced analytics, and operational practices with business and operations data.' The February 2023 report states that, 'Environment complexity, data volumes, lack of data science expertise, and entrenchment of technology-centric vendors pose challenges to process-centric AIOps solutions.' The report also lists several primary AIOps use cases capable of benefiting customers, including: Increasing operational awareness and event noise reduction Data-driven automation and remediation Operational anomaly and root cause detection Real-time monitoring and observability Intelligent and suggestive alerting 'We're thrilled to be recognized among notable AIOps vendors by Forrester,' said SolarWinds GVP, Product Management Cullen Childress. 'Modern IT environments and applications are too complex, dynamic, and expansive for humans alone to manually process and analyze the enormous amount of data collected. AIOps has become an invaluable tool for technology teams. Our AIOps-powered solutions help organizations analyze huge amounts of data in real time so they can identify and predict digital service issues and resolve them before business activities or clients are affected.' 'Although AIOps receives less fanfare than other AI-powered technology such as ChatGPT,' Childress continued, 'its application helps organizations take the critical steps toward proactive management of digital services and move toward autonomous operations, which will require little to no human intervention.' Advanced AIOps capabilities are part of the cloud-native SolarWinds® Platform. All components of the SolarWinds Platform leverage these capabilities, including SolarWinds Observability and the company's service management solutions. Powerful SolarWinds AIOps was built to help businesses overcome today's paradox of having too much data and not enough insights. With AIOps-powered observability, organizations can integrate data from across complex hybrid IT environments, receiving the actionable, predictive intelligence they need to optimize performance, reduce costs, and take steps toward autonomous operations. Similarly, with AIOps-powered service management, companies can resolve service issues faster than ever before, reducing toil and relieving the pressure on end-user services teams. SolarWinds solutions provide maximum visibility into the state of any IT environment—whether it's on-premises or hybrid—while enabling fast and accurate performance analysis, anomaly detection, issue remediation, root cause analysis, and alert noise reduction. SolarWinds offers multiple AIOps-powered observability solutions to support customers no matter where they are on their cloud journeys. The company recently unveiled SolarWinds Observability, its first fully integrated, cloud-native offering supporting complex multi-cloud environments and featuring extensibility through a native open-source (OpenTelemetry) framework and third-party integrations. SolarWinds also introduced a new version of Hybrid Cloud Observability, which can be deployed in company data centers but seamlessly implemented in hybrid cloud environments, enabling customers to migrate from on-premises to software as a service (SaaS) at their own pace. Resources: Forrester, The Process-Centric AIOps Landscape, Q1 2023, February 21, 2023 (available to Forrester subscribers and for purchase) The SolarWinds Platform SolarWinds Observability SolarWinds Hybrid Cloud Observability About SolarWinds: SolarWinds (NYSE:SWI) is a leading provider of simple, powerful, secure observability and IT management software built to enable customers to accelerate their digital transformation. Our solutions provide organizations worldwide—regardless of type, size, or complexity—with a comprehensive and unified view of today's modern, distributed, and hybrid network environments. We continuously engage with IT service and operations professionals, DevOps and SecOps professionals, and database administrators (DBAs) to understand the challenges they face in maintaining high-performing and highly available hybrid IT infrastructures, applications, and environments. The insights we gain from them, in places like our THWACK community, allow us to address customers' needs now and in the future. Our focus on the user and our commitment to excellence in end-to-end hybrid IT management have established SolarWinds as a worldwide leader in solutions for observability, IT service management, application performance, and database management. The SolarWinds, SolarWinds & Design, Orion, and THWACK trademarks are the exclusive property of SolarWinds Worldwide, LLC or its affiliates, are registered with the U.S. Patent and Trademark Office, and may be registered or pending registration in other countries. All other SolarWinds trademarks, service marks, and logos may be common law marks or are registered or pending registration. All other trademarks mentioned herein are used for identification purposes only and are trademarks of (and may be registered trademarks of) their respective companies.
Gulf Business
01-08-2025
- Business
- Gulf Business
EMEA IT teams confident in resilience, but daily disruptions persist, shows study
Image: AI generated/ For illustrative purposes only While confidence in operational resilience is growing among IT teams in the EMEA region, a new study by The 2025 IT Trends Report, Fragile to Agile: The State of Operational Resilience , surveyed more than 200 IT professionals across EMEA. The findings reveal that 89 per cent of IT leaders describe their organisation as resilient, yet only one in three (34 per cent) feel 'very resilient.' According to the report, 45 per cent of EMEA IT leaders spend a quarter of their working week resolving critical issues and service disruptions. This indicates a disconnect between perceived resilience and the reality of daily operations. IT report shows processes are 'biggest obstacles' The study also highlights that cumbersome processes, not technology, are the biggest obstacles to stronger resilience, with over a third (35 per cent) of participants pointing to workflow issues. Half of those surveyed blame processes during periods of disruption, and 38 per cent state that they lack a sufficient number of people to be operationally resilient. Abdul Rehman Tariq Butt, regional director – Middle East at SolarWinds, commented on the findings: 'To remain competitive in such a fast-moving market, IT teams need the right talent, streamlined workflows, and modern tools to embed resilience into daily operations and focus on innovation rather than recovery.' Despite the challenges, EMEA IT teams are proactively investing in operational resilience, with a quarter of respondents allocating between 21 per cent and 30 per cent of their IT budgets to disruption prevention. Cullen Childress, chief product officer at SolarWinds, stated that 'achieving it requires more than just adopting new technology. Organisations must equip their IT teams with the right tools, workflows, and talent to stay agile and responsive.' Read:
TECHx
30-07-2025
- Business
- TECHx
SolarWinds Reveals 2025 IT Trends on Operational Resilience
Home » Top stories » SolarWinds Reveals 2025 IT Trends on Operational Resilience SolarWinds, a provider of secure observability and IT management software, has released its 2025 IT Trends Report titled 'Fragile to Agile: The State of Operational Resilience.' The report surveyed over 200 IT professionals across the EMEA region. It revealed that while confidence in operational resilience is increasing, day-to-day challenges still consume significant resources. According to the findings, 89% of EMEA IT leaders consider their organisations resilient. However, only 34% describe themselves as very resilient. This indicates that the confidence may not reflect real-time operational readiness. The report also showed that 45% of EMEA IT leaders still spend a quarter of their workweek resolving critical issues and service disruptions. This points to a disconnect between perceived resilience and operational reality. Moreover, 35% of respondents identified cumbersome processes not technology as the biggest barrier to improved resilience. Half of the respondents blamed outdated processes during disruptions. 38% cited insufficient staffing as a key challenge. Abdul Rehman Tariq Butt, Regional Director – Middle East at SolarWinds, stated that despite rising digital transformation investments in the region, many organisations are still hindered by manual processes. He stressed that to remain competitive, IT teams must adopt streamlined workflows, modern tools, and skilled talent. A quarter of respondents reported allocating 21% to 30% of their IT budgets toward preventing disruptions. Cullen Childress, Chief Product Officer at SolarWinds, noted that operational resilience is now a strategic necessity. He added that achieving it requires more than technology organisations must empower IT teams with the right tools and workflows to become agile and responsive. The SolarWinds report underscores the need for resilience to be embedded in daily operations so IT can drive innovation and competitive advantage.
Forbes
29-07-2025
- Business
- Forbes
The Executive Illusion: 5 Cyber Threats Boards Think Are Handled (But Aren't)
Nick Ryan is a seasoned cybersecurity expert. Cybersecurity is a lot like an iceberg. What most executives see—dazzling dashboards filled with metrics, fancy reports, compliance certifications, incident response plans—is just the visible tip. The real cybersecurity risks are often hidden below the waterline, quietly compounding in the assumptions no one questions until an incident forces them to the surface. Having spent years working with boards and C-suites, I've noticed a pattern: Leaders assume certain risks are under control because they look good on paper. In reality, those same risks are among the most likely to cause business disruption. Here are five of the most persistent cybersecurity illusions that every executive team should question. 1. Third-Party Risk Management Assumption: Vendor security is handled because the vendor has filled out a questionnaire or sent over a SOC 2 compliance checklist. Reality: Third-party compromise is one of the most common ways attackers get in—and the least visible to the company that ends up paying the price because you inherit their risk whether you're watching it or not. Consider the massive SolarWinds cyberattack, where attackers hacked the company's software and gained access to its network of businesses and government agencies. Insight: Just because a vendor says it's secure doesn't mean that it is. Most organizations only check in on vendors annually, if that. That leaves a massive gap. You need to ask: Are we monitoring third parties in something close to real time? If not, you're assuming a level of security that simply isn't there. 2. Compliance Equals Security Assumption: We're compliant with NIST, SOC 2 or ISO, so we must be secure. Reality: Compliance frameworks are lagging indicators. They show you what was true at a point in time. That's it. I've been in plenty of audits where someone hands over beautifully written policies and screenshots that prove nothing about whether controls actually work day to day. It can be a house of cards that looks solid from the outside but falls apart under even a little pressure. Insight: Many organizations that pass compliance reviews would still fail in a real incident because they've never tested those assumptions. Compliance is not the same as resilience. If you treat it as a checkbox, you're just hoping everything will work when it counts. 3. Credential Misuse And Over-Permissioning Assumption: Because we have multifactor authentication, our employee credentials are secure. Reality: If an attacker gets one valid credential, they can often move laterally for months before anyone notices. IBM's 'Cost of a Data Breach Report 2024' noted that attackers sit in environments undetected for 204 days on average. That's six months of access while you think everything is fine. One of the biggest problems is over-permissioning. In a lot of smaller organizations, you've got Joey in IT with the keys to everything because it was easier to set it up that way. If Joey's account gets compromised, you have the potential for a catastrophic breach. Insight: You can't just trust credentials, no matter how strong your MFA is. You need to map out where attackers could go if they get in and limit the damage. Otherwise, you're betting the business on one layer of defense holding up forever. 4. Overconfidence In Incident Response Assumption: We have an incident response plan, so we're prepared. Reality: Most incident response plans live in binders or PowerPoint decks that no one has ever practiced. When something actually happens, it's chaos. I've told boards before: In an incident, I'm going to hand you a basketball that's on fire. You can't pass it to someone else. You have to take the shot. And if you've never practiced, you're going to stand there burning your hands while the organization melts down around you. Insight: Resilience is about muscle memory, knowing exactly what to do when a crisis hits. Have you really tested what happens if you have to take email down for three days? Do your executives know who to call, what to say and how to keep the business running? If the answer is no, you're not ready. 5. Surface-Level Metrics and Dashboards Assumption: Our metrics and dashboards give us a clear picture of our cybersecurity readiness. Reality: Most dashboards are filled with point-in-time stats, such as how many phishing emails were blocked or how many vulnerabilities were patched. These numbers look impressive, but they don't tell you what you need to know at the board level for the future: What are our biggest blind spots? What would happen to the business if we were breached tomorrow? I've seen plenty of CISO reports full of counts and percentages that don't connect to any real business risk. As a result, they create a false sense of security. Insight: Boards need fewer counts and more context. Ask: If this metric changes, what does that mean for us financially or operationally? What's the story behind the number? Asking Better Questions If you want to move past the illusion of readiness, start by asking harder questions. Here are three I recommend to every board: 1. If we suffered a ransomware attack tomorrow, what would we lose and how fast could we recover? 2. What's our biggest blind spot? 3. Have we pressure-tested our executive response to a real breach scenario? These are uncomfortable questions, but that's exactly the point. In a healthy organization, the CEO and board are ultimately accountable for cybersecurity risk, while the CISO is responsible for managing and executing the cybersecurity strategy. Security isn't just a checkbox exercise to prevent bad things; it's a vital business enabler. It's what keeps the business operating when something goes wrong. If you're confident your risks are handled because you've seen the reports and the plans, take another look. Confidence without evidence is the riskiest assumption of all. Forbes Technology Council is an invitation-only community for world-class CIOs, CTOs and technology executives. Do I qualify?
Business Wire
29-07-2025
- Business
- Business Wire
Fragile to Agile: New SolarWinds Study Finds IT Resilience Requires a Holistic Approach
AUSTIN, Texas--(BUSINESS WIRE)-- SolarWinds, a leading provider of simple, powerful, secure observability and IT management software, today released its 2025 IT Trends Report, ' Fragile to Agile: The State of Operational Resilience. ' The report captures the current state of operational resilience and how companies are navigating their most pressing IT challenges. In partnership with UserEvidence, SolarWinds surveyed more than 600 IT leaders across nine countries to assess how organizations define, measure, and achieve operational resilience in a rapidly evolving landscape. Report Finds Most IT Teams Overestimate Operational Resilience Despite Gaps in Workflow, Staffing, and Metrics Share The findings show that while nine in 10 IT professionals describe their organizations as resilient, fewer than half feel confident handling core challenges like: Bring-your-own-device policies (26%) Managing increasing user expectations (36%) Artificial intelligence (38%) Remote and distributed workforces (45%) Managing cyberthreats (52%) 'When faced with IT problems and disruptions, urgency may pressure companies to turn to tactical technology fixes, like new tools or innovations,' said RJ Gazarek, senior director of product marketing at SolarWinds. 'However, as this report suggests, technology without a holistic game plan will not breed the results they're looking for. Organizations must consider the people using the technology, their expertise, and how users plan to leverage the tools provided to them.' Barriers to Achieving Operational Resilience Instead of pointing to a lack of proper technology as a leading factor, respondents reference workflow issues and team construction as key factors behind inadequate issue prevention and mitigation: 53% say inefficient workflows slow issue response 36% cite understaffing as a key challenge Only 13% say they lack the right tools Many organizations also fail to track critical metrics like MTTx (mean time to detect, acknowledge, or resolve). Of those who do, most cite tooling (73%), workflow (67%), and team structure (44%) as major influences on performance. Consequences of Insufficient Operational Resilience: Customer Impacts and Business Risk When organizations can't achieve operational resilience, the consequences fall on their customers. As a result, reputation and branding can become casualties. According to the data: 71% of respondents note customer experience as a core concern stemming from critical issues and system outages One third (32%) of respondents said they lost revenue from outages and critical issues Over a quarter (28%) of respondents also cite brand damage, which relates to both revenue and customer experience if customers view the application as unreliable 'In today's competitive environment, operational resilience is no longer a nice-to-have but rather a strategic imperative,' said Cullen Childress, chief product officer at SolarWinds. 'Achieving it requires more than just adopting new technology. Organizations must equip their IT teams with the right tools, workflows, and talent to stay agile and responsive. When obstacles are removed and resilience is built into daily operations, IT becomes a true driver of competitive advantage.' The Building Blocks to Operational Resilience The report outlines an actionable framework: Map relationships: Understand dependencies between systems and teams Identify process gaps: Audit what's working and what's not Reassess tooling: Invest in tools that support visibility, collaboration, and response To explore the full findings and learn how your organization can build stronger operational resilience, download the report at: THWACK ® Threads ® YouTube ® Facebook ® LinkedIn ® #SWIproducts #SWI #SWIresearch #SWIitsm #SWIsecurity About SolarWinds SolarWinds is a leading provider of simple, powerful, secure observability and IT management software built to enable customers to accelerate their digital transformation. Our solutions provide organizations worldwide—regardless of type, size, or complexity—with a comprehensive and unified view of today's modern, distributed, and hybrid network environments. We continuously engage with IT service and operations professionals, DevOps and SecOps professionals, and database administrators (DBAs) to understand the challenges they face in maintaining high-performing and highly available hybrid IT infrastructures, applications, and environments. The insights we gain from them, in places like our THWACK community, allow us to address customers' needs now and in the future. Our focus on the user and our commitment to excellence in end-to-end hybrid IT management have established SolarWinds as a worldwide leader in solutions for observability, IT service management, application performance, and database management. Learn more today at © 2025 SolarWinds Worldwide, LLC. All rights reserved.
