Latest news with #SouthAfricanSocialSecurityAgency
The Citizen
2 hours ago
- Business
- The Citizen
Sassa CEO calls on senior officials to assist beneficiaries
Matlou said that the review process had placed increased pressure on local offices, and it was crucial for leadership to be accessible. The South African Social Security Agency (Sassa) has mobilised its senior leadership to provide direct support to grant beneficiaries during the August payment cycle, particularly those affected by the ongoing review process. In a statement issued on Wednesday, Sassa CEO Themba Matlou called on executives and senior managers across all nine regions to assist at local offices to ensure that no beneficiary is left unattended. 'We are intent on driving to assist all our clients to have their grants reviewed as seamlessly as possible so that no one leaves our offices without being assisted and being burdened with back and forth,' said Matlou. On-the-ground leadership expected Matlou emphasised that the review process had placed increased pressure on local offices, and it was crucial for leadership to be visible and accessible. He said this hands-on approach would help speed up support services and reduce the burden on ordinary citizens waiting in long queues. ALSO READ: Sassa grants: Here are the August payment dates and amounts 'I have asked the executives and senior managers to be visible to clients, ensure that enquiries regarding the 4th payment date are addressed promptly and professionally,' Matlou said. Safeguarding the system The CEO described the grant reviews as essential to preserving the integrity of the system. 'They are the best tool to safeguard the government fiscus, thus ensuring that social grants are paid to the eligible beneficiaries while strengthening the integrity of the system and curbing fraudulent activities internally and externally,' he explained. ALSO READ: Sassa delivers grants and IDs to Harding While assuring that the majority of payments would proceed without hindrance, Matlou said the agency was determined not to allow operational lapses to impact vulnerable beneficiaries. 'The ongoing social grants reviews have put a spotlight on us as an organisation and tested our capacity to handle the inflow to our local offices,' he said. Call for cooperation Matlou urged all affected beneficiaries to cooperate and visit their nearest Sassa local offices with the necessary documents for their reviews and personal information updates. He stressed that beneficiaries should not be alarmed by the process. Required documents include: A valid South African ID Proof of income or unemployment Three months' bank statements Proof of residence Marriage or divorce certificates (if applicable) Death certificates (if relevant) Any supporting documents based on the grant type NOW READ: Sassa grants to be paid next week: Here's when to collect your money
The Citizen
18 hours ago
- The Citizen
Grandparents' Day in Alexandra shines light on elderly struggles and support
The Aging with Wisdom Region E Elderly Forum's Grandparents' Day celebration offered a safe platform for Alexandra seniors to openly address their challenges. More than just highlighting their concerns, the event, held at Methodist Church on July 29, guided the elderly toward available resources and support. The forum's secretary, Mamoraka Mogane, emphasised the significance of the gathering. 'As the elderly, we have a lot of problems. So, when we are united like this, we are here to talk about our problems, to advise each other, and to show each other how we can tackle our challenges.' Mogane highlighted that seniors often face financial abuse. She said many rely on South African Social Security Agency (Sassa) grants, only to see their money siphoned off by their unemployed children. 'Children take their Sassa cards. So, today we gathered the elderly, so that, while we celebrate grandparent's day, we may be able to advise them.' Also read: Suspects in DJ Sumbody murder case linked to multiple unsolved assassinations She further explained how they connect struggling seniors with social workers who can step in when home becomes unsafe. 'We have different social workers who work with the elderly. When an elderly person comes to us with a specific problem, we are able to refer them to a social worker. Social workers ensure that they take the troubled elderly to either a retirement home or an alternative place that is safe.' The forum also urges seniors to join elderly organisations, and to speak up at meetings. 'If they keep quiet, the stress builds up. We want them to share so we can help.' For Mogane and the forum, the day was meant to demonstrate their support, and show available help for the seniors who are grappling with a myriad of challenges. Follow us on our Whatsapp channel, Facebook, X, Instagram, and TikTok for the latest updates and inspiration!
The South African
19 hours ago
- Business
- The South African
'All hands on deck' for SASSA August 2025 grant payment cycle
South African Social Security Agency (SASSA) Chief Executive Officer, Themba Matlou, has called for an all hands on deck approach to assist beneficiaries who have been identified for review in the August grant payment cycle. This as the agency is working to enhance operations at local offices in efforts to ensure that beneficiaries are not severely inconvenienced when they present themselves for social grants review in the coming days. 'We are intent in our drive to assist all our clients to have their grants reviewed as seamlessly as possible, so that no one leave[s] our offices without being assisted and being burdened with back and forth. It is for this reason that we want everyone, especially at the senior level, to get their hands dirty as well and be on the ground to assist our important clients,' Matlou said. Executives and senior managers have been asked to be visible to clients and ensure that enquiries regarding the fourth payment date are addressed promptly and professionally. 'The ongoing social grants reviews have put a spotlight on us as an organisation and tested our capacity to handle the inflow to our local offices, and we are addressing some of the challenges that we have picked up in the last few months. The SASSA grants payment dates have been set for 5-7 August 2025. • Old age grant – Tuesday, August 5 • Disability grant – Wednesday, August 6 • All other grants (including child grants) – Thursday, August 7 'Whilst the majority of payments will proceed without any hindrance, we want to ensure that we leave no room for tardiness at the expense of the vulnerable,' Matlou said. He reiterated the importance of social grant reviews, saying they are the best tool to safeguard the government fiscus, thus ensuring that social grants are paid to eligible beneficiaries, while strengthening the integrity of the system and curbing fraudulent activities internally and externally. Additionally, he urged all SASSA beneficiaries to not be alarmed and heed the call to have their grants reviewed so that their personal details can also be updated for ease of communication going forward. Beneficiaries, who have been affected by the grants review, are encouraged to visit their nearest SASSA local office and bring the following documents: • Valid South African ID (13-digit barcoded ID or smart ID card).• Proof of income (e.g. payslips, pension slips, or affidavits if no longer employed or employment discharge confirmations).• Bank statements (last 3 months) – for all active bank accounts.• Proof of residence (e.g. utility bill or letter from a local authority).• Marriage certificate or divorce decree (if applicable).• Death certificate (if some death has occurred, for example, child, spouse etc). • Any other supporting documents relevant to your grant type (e.g., birth certificates for Child Support Grants, school attendance proof for Foster Care Grants).
The South African
3 days ago
- General
- The South African
Here's when you will receive your August 2025 SASSA grant
The South African Social Security Agency (SASSA) has confirmed the grant payment dates for August 2025. The agency pays out old age grants, disability grants and child support grants. Other additional grants include the war veterans grant, the foster care grant, care dependency grant and the grant in aid. Here's when the SASSA payment grant dates will be for each grant: Old age grant- Tuesday, 5 August 2025. Disability grant- Wednesday, 6 August 2025 Child support grant- Thursday, 7 August 2025. SASSA has warned its beneficiaries about circulating fake news regarding a double grant payment in August 2025. The fake news claimed that SASSA will pay the grant on Monday, 12 August 2025, citing that the double payment was implemented to provide additional support to beneficiaries. The agency alerted its beneficiaries only to take information from their official SASSA social media pages, which are Facebook (SASSA News), X (@OfficialSASSA), TikTok (@officialsassanews), WhatsApp Channel (SASSA_Official), YouTube (South African Social Security Agency) and on Instagram (sassa10_za). To change your mobile number for the COVID-19 SRD grant payment, visit the official SASSA website. Once there, you will see two options to click from, one for South African ID Holders and the other for Asylum Seekers and Special Permit Holders. Click Proceed on the one that applies to you. Afterwards, you will scroll down to 'how to change my mobile number', where you must enter your South African ID number or a Valid file number if you have a permit or are an asylum seeker. Let us know by leaving a comment below, or send a WhatsApp to 060 011 021 1 Subscribe to The South African website's newsletters and follow us on WhatsApp, Facebook, X and Bluesky for the latest news.
The Citizen
3 days ago
- Business
- The Citizen
Sassa grants to be paid next week: Here's when to collect your money
Tshona confirmed that there is a possibility some beneficiaries will be affected by payment delays again in August. The South African Social Security Agency (Sassa) will disburse August social grants to beneficiaries next week. The agency administers more than 19 million grant payments, including the Older Persons' Pension Grant, Disability Grant, War Veterans Grant, Care Dependency Grant, Foster Child Grant, Child Support Grant, Child Support Grant Top-Up and Grant-in-Aid. Sassa grant payment dates: Older Persons' Pension Grant- Tuesday, 5 August Disability Grant- Wednesday, 6 August Children's Grants – Thursday, 7 August Sassa grant amounts: Old Age (60-74 years) and Disability grants – R2 315; Old Age (75+ years) Grant – R2 335; War Veterans Grant – R2 315; Care Dependency Grant – R2 315; Child Support Grant – R560; Foster Care Grant – R1 250; and SRD Grant – R370. 'Those affected to visit Sassa offices' Speaking to The Citizen on Monday, Sassa Senior Manager for Media Relations Andile Tshona confirmed that grants review process are still ongoing. Tshona added that there is a possibility some beneficiaries will be affected by payment delays again in August. 'We would like to appeal to those affected to visit the Sassa local offices to undertake the review process,' he said. SMSes are being issued to the beneficiaries who are expected to undergo the review process, though, due to technical issues such as changing of number, not all will receive messages. 'We also ask that beneficiaries need to have their personal details updated with Sassa to make communication with them better,' Tshona added. Tshona urged beneficiaries to start the process of appointing procurators, also known as power of attorney's to act on their behalf, if they are unable to go to Sassa offices. NOW READ: Sassa confirms removal of its name from Ubuntu Life cards
