Latest news with #Speechmatics
Business Wire
8 hours ago
- Business
- Business Wire
'AI-First' Hype Gives Way to Reality: New Speechmatics Report Reveals What's Actually Working in AI
CAMBRIDGE, UK--(BUSINESS WIRE)--After a wave of bold 'AI-first' announcements from major tech players, many are now scaling back. Rather than betting on speculative demos, successful enterprises are treating Voice AI as critical infrastructure. Share As the AI gold rush slows, a new report from Speechmatics explores what's actually working — and where the real value lies. Titled The Voice AI Reality Check: Frontline Perspectives for Enterprise in 2025, the report zeroes in on one of the fastest-evolving areas of AI: Voice AI. Built on interviews with leaders across healthcare, compliance, media, public services, and research, it reveals a clear shift from flashy demos to embedded, operational AI — where tools assist humans, deliver measurable ROI, and quietly power core infrastructure. Report highlights include: Assistive over autonomous: The most effective deployments augment people rather than replace them. Assistive agents are driving real ROI. Multilingual as standard: Real-time code-switching is now a baseline requirement, not a bonus. Accuracy is make-or-break: With growing global concerns over AI hallucinations, precision is essential — especially in compliance-heavy environments. Voice as infrastructure: Quietly embedded tools are outperforming headline-grabbing features. Rather than betting on speculative demos, successful enterprises are treating Voice AI as critical infrastructure. It's being embedded into workflows that demand speed, accuracy, and trust — from noisy control rooms to multilingual contact centres. The report closes with future-looking predictions, outlining the rise of emotionally intelligent, adaptive, and natively multilingual voice systems — and offers guidance on what enterprises must prioritise next.
Yahoo
9 hours ago
- Business
- Yahoo
What the UK's Emergency Services Can Teach Startups About AI That Actually Works -- New Report from Speechmatics
New report reveals how Voice AI is quietly transforming frontline response while others scale back CAMBRIDGE, England, June 03, 2025--(BUSINESS WIRE)--While many "AI-first" launches have fizzled, emergency services are showing what it really means to put AI to work. A new report from Speechmatics reveals that 100% of UK ambulance calls now run through Voice AI infrastructure. Titled The Voice AI Reality Check: Frontline Perspectives for Enterprise in 2025, the report explores how speech systems are quietly transforming high-pressure environments like triage, crisis response and public service contact centres. Forget avatars and demos — real-world adoption is being driven by accuracy, speed, and reliability. Key findings include: Full Voice AI coverage across UK ambulance services 40% clinician time reclaimed in public healthcare settings 93% satisfaction using voice-led systems in utilities Hybrid deployments (on-prem, cloud, edge) now expected as standard Speech AI technology sits behind these critical deployments — enabling real-time transcription, multilingual support, and data privacy at scale. As enterprises rethink their AI strategies, this report highlights the sectors already making it work — and what others can learn from them. Download the full report now. View source version on Contacts For interviews, images, quotes or media access, contact: Mieke Kyra, Content Lead Sign in to access your portfolio
Yahoo
9 hours ago
- Business
- Yahoo
"AI-First" Hype Gives Way to Reality: New Speechmatics Report Reveals What's Actually Working in AI
CAMBRIDGE, UK, June 03, 2025--(BUSINESS WIRE)--After a wave of bold "AI-first" announcements from major tech players, many are now scaling back. As the AI gold rush slows, a new report from Speechmatics explores what's actually working — and where the real value lies. Titled The Voice AI Reality Check: Frontline Perspectives for Enterprise in 2025, the report zeroes in on one of the fastest-evolving areas of AI: Voice AI. Built on interviews with leaders across healthcare, compliance, media, public services, and research, it reveals a clear shift from flashy demos to embedded, operational AI — where tools assist humans, deliver measurable ROI, and quietly power core infrastructure. Report highlights include: Assistive over autonomous: The most effective deployments augment people rather than replace them. Assistive agents are driving real ROI. Multilingual as standard: Real-time code-switching is now a baseline requirement, not a bonus. Accuracy is make-or-break: With growing global concerns over AI hallucinations, precision is essential — especially in compliance-heavy environments. Voice as infrastructure: Quietly embedded tools are outperforming headline-grabbing features. Rather than betting on speculative demos, successful enterprises are treating Voice AI as critical infrastructure. It's being embedded into workflows that demand speed, accuracy, and trust — from noisy control rooms to multilingual contact centres. The report closes with future-looking predictions, outlining the rise of emotionally intelligent, adaptive, and natively multilingual voice systems — and offers guidance on what enterprises must prioritise next. Download the full report now. View source version on Contacts For interviews, images, quotes or media access, contact: Mieke Kyra, Content Lead
Business Wire
6 days ago
- Business
- Business Wire
What the UK's Emergency Services Can Teach Startups About AI That Actually Works -- New Report from Speechmatics
CAMBRIDGE, England--(BUSINESS WIRE)--While many 'AI-first' launches have fizzled, emergency services are showing what it really means to put AI to work. A new report from Speechmatics reveals that 100% of UK ambulance calls now run through Voice AI infrastructure. ...speech systems are quietly transforming high-pressure environments like triage, crisis response and public service contact centres. Share Titled The Voice AI Reality Check: Frontline Perspectives for Enterprise in 2025, the report explores how speech systems are quietly transforming high-pressure environments like triage, crisis response and public service contact centres. Forget avatars and demos — real-world adoption is being driven by accuracy, speed, and reliability. Key findings include: Full Voice AI coverage across UK ambulance services 40% clinician time reclaimed in public healthcare settings 93% satisfaction using voice-led systems in utilities Hybrid deployments (on-prem, cloud, edge) now expected as standard Speech AI technology sits behind these critical deployments — enabling real-time transcription, multilingual support, and data privacy at scale. As enterprises rethink their AI strategies, this report highlights the sectors already making it work — and what others can learn from them.
