Latest news with #Spok®
Business Wire
05-08-2025
- Business
- Business Wire
Spok-Powered Hospitals Achieve Recognition on U.S. News & World Report's Best Hospitals Honor Roll
PLANO, Texas--(BUSINESS WIRE)-- Spok, Inc., a wholly owned subsidiary of Spok Holdings, Inc. (NASDAQ: SPOK) and a global leader in healthcare communications, today reported that 18 of the 20 adult hospitals featured on the 2025-26 U.S. News & World Report Best Hospitals Honor Roll use Spok technology to enhance care coordination and deliver outstanding patient experiences. For over 10 years, nearly all the top-ranking hospitals have consistently leveraged Spok solutions. 'When our healthcare partners lead with distinction, we celebrate alongside them. This recognition truly represents the incredible work happening in hospitals across the country, and we are proud and honored to be part of that journey,' said Vincent D. Kelly, chief executive officer of Spok Holdings, Inc. 'Their deep commitment to clinical excellence inspires everything we do to improve patient care, strengthen teamwork, and ultimately save lives.' The honorees represent a selection of the over 2,200 hospitals nationwide that rely on Spok solutions to eliminate communication barriers, streamline workflows, and enhance patient experiences. As the global authority on hospital rankings, the U.S. News & World Report has compiled the 2025-26 U.S. News & World Report Best Hospitals Honor Roll for over three decades. This recognition program evaluates approximately 4,500 healthcare organizations annually, naming 20 of the country's highest-performing hospitals among 15 specialties and 22 procedures and conditions. The rankings are based primarily on a methodology that analyzes care-related indicators such as mortality, unplanned readmissions, infection prevention, prolonged hospitalizations, nurse staffing and communication, patient experience, and timely treatments. About Spok Spok, Inc., a wholly owned subsidiary of Spok Holdings, Inc. (NASDAQ: SPOK), headquartered in Plano, Texas, is proud to be a global leader in healthcare communications. We deliver clinical information to care teams when and where it matters most to improve patient outcomes. Top hospitals rely on the Spok Care Connect® platform to enhance workflows for clinicians and support administrative compliance. Our customers send over 70 million messages each month through their Spok® solutions. Spok enables smarter, faster clinical communication. For more information, visit
Business Wire
23-07-2025
- Business
- Business Wire
Spok Sets Date to Report Second Quarter 2025 Results
PLANO, Texas--(BUSINESS WIRE)--Spok Holdings, Inc. (NASDAQ: SPOK), a global leader in healthcare communications, today announced it will release its second quarter 2025 operating results on Wednesday, July 30, 2025, after the close of the U.S. financial markets. Management will host a conference call and webcast to discuss these financial results on Wednesday, July 30, 2025, at 5:00 p.m. ET. The presentation is open to all interested parties and may include forward-looking information. Conference Call Details To access the call, please dial in approximately ten minutes before the start of the call. For those unable to join the live call, an OnDemand version of the webcast will be available following the call under the URL link and on the investor relations website. About Spok Spok Holdings, Inc. (NASDAQ: SPOK), headquartered in Plano, Texas, is proud to be a global leader in healthcare communications. We deliver clinical information to care teams when and where it matters most to improve patient outcomes. Top hospitals rely on the Spok Care Connect® platform to enhance workflows for clinicians and support administrative compliance. Our customers send over 70 million messages each month through their Spok® solutions. Spok enables smarter, faster clinical communication. Spok is a trademark of Spok Holdings, Inc. Spok Care Connect and Spok Mobile are trademarks of Spok, Inc.
Business Wire
23-04-2025
- Business
- Business Wire
Spok Sets Date to Report First Quarter 2025 Results
PLANO, Texas--(BUSINESS WIRE)--Spok Holdings, Inc. (NASDAQ: SPOK), a global leader in healthcare communications, today announced it will release its first quarter 2025 operating results on Wednesday, April 30, 2025, after the close of the U.S. financial markets. Management will host a conference call and webcast to discuss these financial results on Wednesday, April 30, 2025, at 5:00 p.m. ET. The presentation is open to all interested parties and may include forward-looking information. Conference Call Details To access the call, please dial in approximately ten minutes before the start of the call. For those unable to join the live call, an OnDemand version of the webcast will be available following the call under the URL link and on the investor relations website. * * * * * * * * * About Spok Spok Holdings, Inc. (NASDAQ: SPOK), headquartered in Plano, Texas, is proud to be a global leader in healthcare communications. We deliver clinical information to care teams when and where it matters most to improve patient outcomes. Top hospitals rely on the Spok Care Connect® platform to enhance workflows for clinicians and support administrative compliance. Our customers send over 70 million messages each month through their Spok® solutions. Spok enables smarter, faster clinical communication. Spok is a trademark of Spok Holdings, Inc. Spok Care Connect and Spok Mobile are trademarks of Spok, Inc.
Associated Press
24-03-2025
- Business
- Associated Press
Spok Clinches 8th Consecutive Title for Leading Satisfaction in Clinical Communications & Messaging, 2025 Black Book Annual Customer Experience Survey
NEW YORK CITY, NEW YORK / ACCESS Newswire / March 24, 2025 / Independent healthcare IT research firm Black Book™ has once again recognized Spok® as the highest-rated vendor in clinical communications and secure messaging, earning this distinction for the eighth consecutive year. The annual Black Book Customer Experience Survey, conducted from Q4 2024 to Q1 2025, captured feedback from 1,276 validated healthcare professionals across hospitals, health systems, physician practices, and ancillary/long-term care facilities, assessing vendors across 18 key performance indicators critical to clinical communication and secure messaging performance. Spok® continues to be recognized for its role in HIPAA- and HITECH-compliant secure messaging, calls, and alerts, earning top ratings across categories such as Messaging Delivery Speed & Reliability, Ease of Implementation & Deployment, Interoperability & Standards Compliance, Clinical Workflow Integration, and AI-Powered Smart Messaging & Workflow Automation. In addition to excelling in these established areas, Spok also received top ratings in newly introduced KPIs: Scalability & Future-Proofing: Supporting secure communication across multi-hospital networks and national healthcare organizations. Vendor Support & Responsiveness: Recognized as the most reliable and responsive clinical communication provider by surveyed users. 'The need for secure, efficient clinical communications has never been greater, and Spok's continued recognition in the Black Book survey demonstrates its ability to meet and exceed industry expectations,' said Doug Brown, President of Black Book Research. 'As hospitals, health systems, and physician organizations navigate interoperability challenges and the growing demand for seamless communication, Spok remains a consistent leader in delivering technology that optimizes patient care workflows.' Key Findings from the 2025 Black Book Ad Hoc Polling: Secure Communications a Top Priority: 92% of surveyed IT leaders confirmed that enhancing secure clinical communication is a strategic initiative in 2025. Spok Ranked #1 Across Key Performance Indicators for Secure Messaging: Spok achieved the highest ratings in 12 of 18 evaluation categories across all provider segments (inpatient, ambulatory, and diagnostic). Increasing Adoption of Secure Messaging Solutions: The percentage of poll-participant hospitals without fully integrated HIPAA-compliant messaging has declined to 20%, compared to 34% in 2021. Ongoing Use of Insecure Communication Methods: Despite improvements, over 30% of hospital data was still being shared using unsecured methods in Q4 2024, according to respondents. Process Improvement Initiatives on the Rise: 11% of healthcare organizations reported forming dedicated teams to enhance security and streamline clinical workflows. 'Inadequate communication remains a leading cause of patient safety incidents, underscoring the importance of implementing secure, intuitive, and interoperable digital solutions,' added Brown. 'The results of this independent research reaffirm Spok's ongoing role in supporting hospitals, physician practices, and long-term care facilities with technology that fosters timely and effective clinical collaboration.' Black Book™, a leading independent research firm focused on healthcare IT user satisfaction, has surveyed over 3 million professionals and technology users since its inception. Black Book conducts unbiased, vendor-agnostic evaluations to help healthcare organizations identify the best solutions based on real-world user feedback. The firm maintains no financial ties to any vendors and operates with a strict commitment to transparency and objectivity. For more details on the 2025 Black Book survey methodology, research insights, and comprehensive rankings, visit .
