Latest news with #SquadcastIncidentResponse
Zawya
03-04-2025
- Business
- Zawya
SolarWinds unveils next-generation solutions to tackle modern IT operational resiliency challenges
Dubai, United Arab Emirates – SolarWinds (NYSE:SWI), a leading provider of simple, powerful, and secure observability and IT management solutions, has announced a major step forward in helping businesses achieve IT operational resilience. The latest enhancements across the SolarWinds portfolio integrate expanded capabilities across observability, incident response, service management, and AI-powered automation—empowering IT teams to navigate complex hybrid environments, accelerate issue resolution, and ensure business continuity in an increasingly complex hybrid IT landscape. 'One of the biggest concerns we hear from customers is how to stay resilient amid rapid technological advancements and economic pressures,' said Cullen Childress, Chief Product Officer at SolarWinds. 'Every new wave of change—from digital transformation to generative AI—feels like a storm threatening their business. They need solutions that not only help them adapt but also strengthen their ability to thrive in the face of disruption.' Solving the IT Operational Resiliency Challenge: The evolving IT environments offer flexibility, scalability, and cost advantages, but they also introduce new levels of complexity. Many IT teams are overwhelmed by: Alert overload – Excessive alerts and event noise obscure critical incidents. Data silos – Fragmented data streams complicate root-cause identification. Lengthy resolution processes – Inefficient workflows slow remediation and increase downtime risk. IT incidents can be severe—disrupting services, impacting revenue, eroding customer trust, and damaging brand reputation. The SolarWinds integrated portfolio of observability, incident response, and service management, powered by SolarWinds® AI, addresses these challenges by correlating alerts, improving decision-making, and accelerating issue resolution. This unified approach enhances performance, availability, and control across complex hybrid IT ecosystems to deliver unmatched operational resilience. Key Enhancements Across the SolarWinds Portfolio: Squadcast Incident Response New to the SolarWinds portfolio, Squadcast Incident Response unites people, processes, and technology, providing a proactive, structured approach to incident response and resolution. Squadcast brings AI-powered alert isolation, on-call management, multi-source alert correlation, standardized runbooks, status pages, and Microsoft Teams® and Slack® integration for incident swarming, leading to faster issue identification so organizations can minimize downtime, reduce remediation time, and maintain operational resilience. SolarWinds Observability Now supports expanded hybrid IT awareness with deeper and broader single-pane-of-glass visibility across major cloud vendors, including GCP, AWS®, Azure®, and on-premises environments. These expanded capabilities help ensure a unified and detailed view of your entire hybrid IT environment, enabling proactive management and optimization. The AI-powered Log Insights feature surfaces critical insights from large volumes of log data, identifying patterns, anomalies, and trends that might indicate potential issues. This aids in proactive problem resolution and improves operational resilience by detecting issues before they become major incidents. Root Cause Assist leverages SolarWinds AI to help identify the underlying causes of problems or issues by analyzing data and providing rich, contextual insights. This function automates and accelerates the analysis of application performance issues. SolarWinds Database Observability Entering Tech Preview, SolarWinds AI Query Assist improves database queries by automatically analyzing query patterns and suggesting optimal query rewrites. This provides more accurate and efficient query optimization, helping DBAs improve efficiency and lower production costs caused by excessively long-running queries. SolarWinds Service Desk SolarWinds AI Runbook generation automates the manual and time-consuming task of compiling and formatting pre-written operational guides into new runbooks with standardized resolution processes that enhance operational efficiency and improve incident response times. Data masking improves an organization's compliance with governance and industry regulations of PII, PCI, and sensitive data by masking sensitive information and preventing inadvertent sharing. 'Learning and adapting, core pillars of operational resilience, have been at the heart of success for SolarWinds over the past 25 years,' said Sudhakar Ramakrishna, CEO of SolarWinds. 'Our mission is to share that knowledge with our customers, equipping them with solutions that help them navigate the IT operational resiliency challenges of today and tomorrow's dynamic IT landscape.' Availability The new enhancements to the SolarWinds portfolio are available now, with deployment options tailored to meet the needs of organizations of all sizes. Whether you're a small business or a global enterprise, SolarWinds offers the flexibility to scale with your IT operations. About SolarWinds SolarWinds (NYSE:SWI) is a leading provider of simple, powerful, secure observability and IT management software built to enable customers to accelerate their digital transformation. Our solutions provide organizations worldwide—regardless of type, size, or complexity—with a comprehensive and unified view of today's modern, distributed, and hybrid network environments. We continuously engage with IT service and operations professionals, DevOps and SecOps professionals, and database administrators (DBAs) to understand the challenges they face in maintaining high-performing and highly available hybrid IT infrastructures, applications, and environments. The insights we gain from them, in places like our THWACK community, allow us to address customers' needs now and in the future. Our focus on the user and our commitment to excellence in end-to-end hybrid IT management have established SolarWinds as a worldwide leader in solutions for observability, IT service management, application performance, and database management. The SolarWinds, SolarWinds & Design, Orion, and THWACK trademarks are the exclusive property of SolarWinds Worldwide, LLC or its affiliates, are registered with the U.S. Patent and Trademark Office, and may be registered or pending registration in other countries. All other SolarWinds trademarks, service marks, and logos may be common law marks or are registered or pending registration. All other trademarks mentioned herein are used for identification purposes only and are trademarks of (and may be registered trademarks of) their respective companies.
TECHx
03-04-2025
- Business
- TECHx
SolarWinds Unveils AI-Powered Upgrades for IT Resilience
SolarWinds (NYSE: SWI), an IT management firm, has introduced AI-driven enhancements to help businesses strengthen IT resilience. The latest updates improve observability, automate incident response, and accelerate issue resolution, making it easier for IT teams to manage complex hybrid environments. As companies embrace digital transformation and AI, IT teams face growing challenges like alert overload, data silos, and slow resolution times. Disruptions can impact revenue, customer trust, and brand reputation. SolarWinds' latest solutions address these issues by using AI to correlate alerts, speed up decision-making, and minimize downtime. Among the key upgrades, Squadcast Incident Response now integrates AI-powered alert isolation, on-call management, and multi-source alert correlation, reducing response times. SolarWinds Observability expands visibility across AWS, Azure, and GCP while adding AI-driven Log Insights and Root Cause Assist to detect and resolve issues faster. Meanwhile, SolarWinds Database Observability introduces AI Query Assist to optimize database performance, and SolarWinds Service Desk now automates runbook creation and enhances data compliance. 'Adapting to change is key to IT resilience,' said Sudhakar Ramakrishna, CEO of SolarWinds. 'We are committed to providing solutions that help businesses stay ahead in an evolving digital world.' With these AI-powered upgrades, SolarWinds is making IT operations more efficient, secure, and resilient in the face of growing complexity.
Channel Post MEA
03-04-2025
- Business
- Channel Post MEA
New Enhancements Enable SolarWinds Tackle Modern IT Operational Resiliency Challenges
SolarWinds has announced the latest enhancements across its portfolio, which integrate expanded capabilities across observability, incident response, service management, and AI-powered automation. These enhancements empower IT teams to navigate complex hybrid environments, accelerate issue resolution, and ensure business continuity in an increasingly complex hybrid IT landscape. 'One of the biggest concerns we hear from customers is how to stay resilient amid rapid technological advancements and economic pressures,' said Cullen Childress, Chief Product Officer at SolarWinds. 'Every new wave of change—from digital transformation to generative AI—feels like a storm threatening their business. They need solutions that not only help them adapt but also strengthen their ability to thrive in the face of disruption.' Solving the IT Operational Resiliency Challenge: The evolving IT environments offer flexibility, scalability, and cost advantages, but they also introduce new levels of complexity. Many IT teams are overwhelmed by: Alert overload – Excessive alerts and event noise obscure critical incidents. – Excessive alerts and event noise obscure critical incidents. Data silos – Fragmented data streams complicate root-cause identification. – Fragmented data streams complicate root-cause identification. Lengthy resolution processes– Inefficient workflows slow remediation and increase downtime risk. IT incidents can be severe—disrupting services, impacting revenue, eroding customer trust, and damaging brand reputation. The SolarWinds integrated portfolio of observability, incident response, and service management, powered by SolarWinds AI, addresses these challenges by correlating alerts, improving decision-making, and accelerating issue resolution. This unified approach enhances performance, availability, and control across complex hybrid IT ecosystems to deliver unmatched operational resilience. Key Enhancements Across the SolarWinds Portfolio: Squadcast Incident Response New to the SolarWinds portfolio, Squadcast Incident Response unites people, processes, and technology, providing a proactive, structured approach to incident response and resolution. Squadcast brings AI-powered alert isolation, on-call management, multi-source alert correlation, standardized runbooks, status pages, and Microsoft Teams and Slack integration for incident swarming, leading to faster issue identification so organizations can minimize downtime, reduce remediation time, and maintain operational resilience. SolarWinds Observability Now supports expanded hybrid IT awareness with deeper and broader single-pane-of-glass visibility across major cloud vendors, including GCP, AWS, Azure, and on-premises environments. These expanded capabilities help ensure a unified and detailed view of your entire hybrid IT environment, enabling proactive management and optimization. The AI-powered Log Insights feature surfaces critical insights from large volumes of log data, identifying patterns, anomalies, and trends that might indicate potential issues. This aids in proactive problem resolution and improves operational resilience by detecting issues before they become major incidents. Root Cause Assist leverages SolarWinds AI to help identify the underlying causes of problems or issues by analyzing data and providing rich, contextual insights. This function automates and accelerates the analysis of application performance issues. SolarWinds Database Observability Entering Tech Preview, SolarWinds AI Query Assist improves database queries by automatically analyzing query patterns and suggesting optimal query rewrites. This provides more accurate and efficient query optimization, helping DBAs improve efficiency and lower production costs caused by excessively long-running queries. SolarWinds Service Desk SolarWinds AI Runbook generation automates the manual and time-consuming task of compiling and formatting pre-written operational guides into new runbooks with standardized resolution processes that enhance operational efficiency and improve incident response times. Data masking improves an organization's compliance with governance and industry regulations of PII, PCI, and sensitive data by masking sensitive information and preventing inadvertent sharing. 'Learning and adapting, core pillars of operational resilience, have been at the heart of success for SolarWinds over the past 25 years,' said Sudhakar Ramakrishna, CEO of SolarWinds. 'Our mission is to share that knowledge with our customers, equipping them with solutions that help them navigate the IT operational resiliency challenges of today and tomorrow's dynamic IT landscape.' Availability The new enhancements to the SolarWinds portfolio are available now, with deployment options tailored to meet the needs of organizations of all sizes. Whether you're a small business or a global enterprise, SolarWinds offers the flexibility to scale with your IT operations. 0 0
