Latest news with #StevieAwardsforSales&CustomerService
Cision Canada
01-05-2025
- Business
- Cision Canada
JANE APP WINS BRONZE STEVIE® AWARD AT 2025 STEVIE AWARDS FOR OUTSTANDING CUSTOMER SERVICE IN TECH INDUSTRY
VANCOUVER, BC, May 1, 2025 /CNW/ - Jane Software Inc., a leading practice management software for health and wellness practitioners, is proud to announce that it has been awarded a Bronze Stevie Award in the Customer Service Department of the Year - Computer Software (100 or More Employees) category at the 19th annual Stevie Awards for Sales & Customer Service. Marc Dyer, VP of Customer Success at Jane, shares, "Every call, every email, and every chat is an opportunity to help our customers thrive in the amazing work they do. This award is a meaningful recognition of the care, empathy, and expertise our team brings to those moments. It's a reminder that our work is more than customer service; it's a partnership with an inspiring community of clinics and practitioners who help so many people out there in the world — and that's what Jane is all about." The Stevie Awards for Sales & Customer Service celebrate the best in customer support, contact centers, and sales around the world. This year's competition received more than 2,100 nominations from organizations of all sizes and industries across 45 nations and territories. Stevie Awards president Maggie Miller stated, "We proudly join the judges and the entire Stevie Awards community in congratulating and celebrating the winners on their accomplishments." About Jane Software Inc. Jane is a practice management platform and EMR designed for health and wellness providers. Over 200,000 practitioners rely on Jane to help them open, run, and grow their practices. With flexible, user-friendly features and unlimited, human-powered support, Jane helps practitioners manage their businesses efficiently — so they can focus on what they love: delivering exceptional care. Jane also received the Excellence in Customer Service Award from Business Intelligence Group this year. In 2024, Jane made Deloitte Technology's Fast 50 program, as well as Globe and Mail's Top Growing Companies. and
Yahoo
16-04-2025
- Business
- Yahoo
Tranont Wins Two Stevie® Awards in the 2025 Stevie Awards for Sales & Customer Service
Tranont's Customer Success Team wins Bronze for Department of the Year; Loni Smith wins Bronze for Customer Service Training Professional of the Year LEHI, Utah, April 16, 2025--(BUSINESS WIRE)--Tranont won two Bronze Stevie Awards in the 19th annual Stevie Awards for Sales & Customer Service. Tranont's Customer Success Department was recognized for the Customer Service Department of the Year - Consumer Products & Services category. Loni Smith, customer success training manager, won a Customer Service Training Professional of the Year award. The 24-member Tranont Customer Success Team supports customers and more than 35,000 Tranont associates worldwide. Over the past year, the team has implemented new training and incentive programs, along with new chat and phone platforms, to better handle customer inquiries. The team also utilized customer feedback initiatives to gather insights and significantly improve its processes. With the new call system, phone support satisfaction increased to 4.9 out of 5. The team reduced the average handling time to three minutes. Tranont also achieved an A rating with the Better Business Bureau (BBB). Stevie judges noted the team's focus on the "three pillars of a successful CX department: TALENT, TECH, and DATA" and how the team showed "excellence in transformation and execution, backed by robust metrics and compelling feedback from both customers and employees." Including the program's employee feedback impressed judges because "employee satisfaction correlates with customer success." Loni Smith played a pivotal role in this success by implementing a strategy she devised over a year to prioritize customer interactions over transactions, focusing on relationship-building. The plan involved a comprehensive training program, implementation of new communication channels, performance-based incentives and more. In addition to contributing to the high customer service scores with the team, Smith's plan contributed to the department's cost efficiency. While the company has grown year over year, the team has improved KPIs, increased output and been under budget. The ticket rate per staff member increased by almost 40%. Stevie judges praised Smith as a "strong representative of Tranont" and a "great manager" whose "seamless strategy" drove "very positive results and huge improvements." The Stevie Awards for Sales & Customer Service are the world's top honors for customer service, contact center, business development and sales professionals. The Stevie Awards organizes nine of the world's leading business awards programs, also including the prestigious American Business Awards® and International Business Awards®. Winners were celebrated during a gala event in New York City on April 10. Details about the Stevie Awards for Sales & Customer Service and the list of Stevie winners in all categories are available at About Tranont Tranont changes lives through achievable, science-driven solutions that simplify wellness. With clinically validated ingredients and research-backed formulations, our products are designed to make holistic health simple, effective, and seamlessly fit into your daily routine, so you can feel and perform at your best every day. Tranont is a movement focused on improving health, building wealth, and providing service within communities, powered by science and made for real life. By joining Tranont as an associate, you can transform lives with our products while building personal wealth and reaching your financial and lifestyle goals. Tranont is on a mission to change lives and inspire meaningful, lasting transformations. Discover more about improving your health, creating more wealth and leaving a lasting impact by visiting View source version on Contacts Mark FredricksonSnappConner PR801-806-0161mark@ Sign in to access your portfolio
Associated Press
26-03-2025
- Business
- Associated Press
THE BROOKS GROUP WINS TWO GOLD STEVIE® AWARDS FOR SALES & CUSTOMER SERVICE
Sales training and development leader honored with five awards in all for best-in-class programs 'We have established ourselves as a trusted source of insight and thought leadership aimed at giving sales leaders the knowledge they need to generate predictable revenue growth and long-term success.' — Spencer Wixom, President and CEO, The Brooks Group GREENSBORO, NC, UNITED STATES, March 26, 2025 / / -- The Brooks Group, a leading sales training and development company, announced that it has been awarded two gold, one silver, and two bronze Stevie® Awards at the 19th annual Stevie Awards for Sales & Customer Service. The Brooks Group received a Gold Stevie Award for Sales Consulting Practice of the Year and a Gold Stevie Award for Best Use of Thought Leadership in Sales. 'The Stevie Awards recognize the positive effects of our practical, relevant consulting and research initiatives,' said Spencer Wixom, President and CEO of The Brooks Group. 'We have established ourselves as a trusted source of insight and thought leadership aimed at giving sales leaders the knowledge they need to generate predictable revenue growth and long-term success.' Stevie Awards judge feedback noted, 'The Brooks Group demonstrates strong sales consulting expertise through customized engagements and proprietary assessments that have led to measurable improvements in sales acumen, customer relationships, and profitability.' The company also received a Silver Stevie Award for Woman of the Year in Sales to Lisa Rose, Senior Group VP of Sales, The Brooks Group; a Bronze Stevie Award for Sales Training or Education Professional of the Year to Steve Parkins, VP Competence Development, Volvo Trucks North America; and a Bronze Stevie Award for Sales Training Practice of the Year. Since its founding in 1977, The Brooks Group has been recognized as a leader and innovator in the sales training and performance industry. The effectiveness of its training delivery and sales process methodology is proven by continued customer success and positive reviews. The Stevie Awards for Sales & Customer Service are the world's top honors for customer service, contact center, business development and sales professionals. The Stevie Awards organizes nine of the world's leading business awards programs, also including the prestigious American Business Awards® and International Business Awards®. Winners will be celebrated during a gala event attended by more than 400 professionals from around the world at the Marriott Marquis Hotel in New York City on April 10. Judges considered more than 2,100 nominations from organizations of all size and in virtually every industry, in 45 nations and territories. Details about the Stevie Awards for Sales & Customer Service and the list of Stevie winners are available at About The Brooks Group Unlocking the potential of sales teams for over 45 years, The Brooks Group is a leading strategic partner empowering sales teams to generate breakthrough results. To learn more about our suite of ROI-driven sales training and development programs, best-in-class assessments, and industry-leading reinforcement tools, visit About The Stevie® Awards Stevie Awards are conferred in nine programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, the Middle East & North Africa Stevie Awards, The American Business Awards®, The International Business Awards®, the Stevie Awards for Great Employers, the Stevie Awards for Sales & Customer Service, the Stevie Awards for Technology Excellence, and the Stevie Awards for Women in Business. Stevie Awards competitions receive more than 12,000 entries each year from organizations in more than 70 nations and territories. More than 1,000 professionals around the world participate in the Stevie Awards judging process each year. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at Larissa DiStefano The Brooks Group 6176429049 ext. X LinkedIn YouTube Legal Disclaimer:
Globe and Mail
13-03-2025
- Business
- Globe and Mail
Startek® wins Bronze Stevie® Award for excellence in customer experience
Recognition underscores Startek's commitment to CX innovation and digital transformation DENVER , March 13, 2025 /CNW/ -- Startek ® a digital-first global customer experience (CX) solutions provider, has been honored with a Bronze Stevie ® Award at the 2025 Stevie Awards for Sales & Customer Service. This recognition highlights the company's commitment to delivering exceptional customer experience and innovation-driven service excellence. The Stevie Awards for Sales & Customer Service are the world's top honors for customer service, contact center, business development and sales professionals. The Stevie Awards organizes nine of the world's leading business awards programs, also including the prestigious American Business Awards ® and International Business Awards ®. Abhinandan Jain , Chief Growth Officer at Startek, said, "Technology is revolutionizing CX by equipping associates with real-time insights and automation while enabling brands to deliver hyper-personalized interactions at scale. This award reinforces our commitment to leveraging AI and digital solutions to enhance agent performance, optimize operations and help brands create seamless, personalized customer experiences. Startek continues to push the boundaries of CX innovation to shape the future of customer engagement." With a relentless focus on innovation, Startek is helping organizations redefine how they connect with their customers, driving meaningful interactions that enhance loyalty and business growth. About The Stevie ® Awards Stevie Awards are conferred in nine programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, the Middle East & North Africa Stevie Awards, The American Business Awards ®, The International Business Awards®, the Stevie Awards for Great Employers, the Stevie Awards for Sales & Customer Service, the Stevie Awards for Technology Excellence, and the Stevie Awards for Women in Business. Stevie Awards competitions receive more than 12,000 entries each year from organizations in more than 70 nations and territories. More than 1,000 professionals around the world participate in the Stevie Awards judging process each year. Learn more about the Stevie Awards at About Startek Startek ® is a global leader in customer experience management, delivering comprehensive digital transformation and CX solutions. With over 35 years of expertise, Startek empowers businesses across diverse industries to create memorable, personalized customer interactions. Operating in 12 countries with a team of 38,000 associates, Startek is committed to connecting brands with their customers through innovation, empathy, and operational excellence. To learn more, visit and follow us on LinkedIn@Startek.
Associated Press
11-03-2025
- Business
- Associated Press
Teal Wins Silver Stevie® Award In 2025 Stevie Awards For Sales & Customer Service
WASHINGTON D.C. and MINNEAPOLIS, Minn., March 11, 2025 (SEND2PRESS NEWSWIRE) — Teal, a sophisticated managed IT service provider supporting forward-thinking small and medium-sized businesses, has won a Silver Stevie Award in the front-line customer service team of the year – technology industries category in the 19th annual Stevie Awards for Sales & Customer Service. The Stevie Awards for Sales & Customer Service are the world's top honors for customer service, contact center, business development and sales professionals. The Stevie Awards organizes nine of the world's leading business awards programs, also including the prestigious American Business Awards® and International Business Awards®. Winners will be celebrated during a gala event attended by more than 400 professionals from around the world at the Marriott Marquis Hotel in New York City on April 10. More than 2,100 nominations from organizations of all sizes and in virtually every industry, in 45 nations and territories, were considered in this year's competition. Winners were determined by the average scores of 176 professionals worldwide on seven specialized judging committees. Entries were considered in more than 90 categories for customer service and contact center achievements, including Contact Center of the Year, Award for Innovation in Customer Service, and Customer Service Department of the Year; more than 60 categories for sales and business development achievements, ranging from Senior Sales Executive of the Year to Sales Training or Business Development Executive of the Year to Sales Department of the Year; and categories to recognize new products, services, and solution providers. One of the Stevie Awards judges commended Teal's service philosophy, noting, 'You had me at 'obsessive service.' The Teal team has been recognized for delivering exceptional service that goes beyond expectations. What stood out is the organization's focus on creating customer relationships, not just providing service and meeting/exceeding service levels. This is a true differentiator.' Another judge praised the managed service provider's commitment to client success, 'Teal provides exceptional managed IT solutions for small- to medium-sized organizations, offering a high-quality assurance process. The innovative approach of the firm led to consistent growth for its clients. The net promoter score survey results depict the confidence instilled in its service. The consistent high score of the customer service team is commendable.' Tom Pires, Vice President of Service at Teal, applauded his team's achievement. 'This recognition is a testament to the hard work, dedication, creativity, and resilience our service team demonstrates every day. Their commitment to delivering excellence and building lasting relationships with our clients is truly inspiring. I am incredibly proud of our team and their unwavering pursuit of service innovation and quality.' Stevie Awards president Maggie Miller stated, 'The outstanding scores awarded to this year's Stevie winners reflect the exceptional levels of achievement they demonstrate. We proudly join the judges and the entire Stevie Awards community in congratulating and celebrating the winners on their accomplishments.' Details about the Stevie Awards for Sales & Customer Service and the list of Stevie winners in all categories are available at Nominations for the 2026 competition will be accepted starting this July. About Teal Teal redefines IT service excellence by partnering with ambitious small- to medium-sized organizations looking to harness technology as a powerful growth driver. By aligning optimal IT solutions with strategic goals, the managed IT services company transforms technology into a true asset for its clients. With a Net Promoter Score consistently above 60, Teal delivers exceptional customer service to its clients. At the forefront of cybersecurity – with certifications, integrated solutions, and independent security monitoring – Teal diligently safeguards data and systems, empowering businesses to focus on growth. Recognized six times on the prestigious Channel Futures MSP 501 list, the small business partner is trusted by growing companies to make technology work for them – efficiently, securely, and responsively. Small business leaders deserve an IT partner who truly cares about their success. Discover more about Teal at or follow @TealMSP on LinkedIn, Facebook, Twitter, and YouTube. About The Stevie® Awards Stevie Awards are conferred in nine programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, the Middle East & North Africa Stevie Awards, The American Business Awards®, The International Business Awards®, the Stevie Awards for Great Employers, the Stevie Awards for Sales & Customer Service, the Stevie Awards for Technology Excellence, and the Stevie Awards for Women in Business. Stevie Awards competitions receive more than 12,000 entries each year from organizations in more than 70 nations and territories. More than 1,000 professionals around the world participate in the Stevie Awards judging process each year. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at Sponsors of the 19th annual Stevie Awards for Sales & Customer Service include The Brooks Group, Sales Partnerships, Inc., Support Services Group, and ValueSelling Associates, Inc. NEWS SOURCE: Teal Keywords: VAR and IT Consulting, managed IT service provider, Stevie Awards, TEAL, MSP, WASHINGTON D.C.
