Latest news with #StuartDunn
Yahoo
5 days ago
- Health
- Yahoo
CQC left 'deeply concerned' after home inspection
A care home has been rated as inadequate after a watchdog said people were not always safe or treated with dignity. St Margarets Care Home in Peterborough provides support for people living with dementia over 65. The Care Quality Commission (CQC) conducted an unannounced inspection in April. The CQC found that the staff referred to residents as children while speaking to inspectors and the report said "this was not dignified". Stuart Dunn, CQC deputy director of operations in the East of England, said: "When we inspected St Margarets, we were deeply concerned to find people's care wasn't always safe, dignified, or centred on their needs." Inspectors also found that there was one working shower which was being used by 15 people. There were two baths but staff said the lifting equipment in one bathroom was not working, while the other bath did not have lifting equipment at all and was not used. People who needed a soft diet were not provided with "dignified support" and all food items were mixed and served in a bowl. "This did not look appetising," the report said. "This did not demonstrate a compassionate or dignified approach to care as people were not able to taste nor distinguish between individual foods," continued the report. However, people living there and their family members who visited said they were happy with the food provided at the care home. One resident said: "The food is good, there's usually something I like". Another person told inspectors: "We get a choice of two mains, if I don't like either there are alternatives." People living at the care home used to enjoy writing, poetry and colouring. However, inspectors said they did not see people taking part in these activities over the four times they visited in April. "People sat for long periods in the lounges, some people ate their meals in the same chairs and most only moved when using the bathroom," the report said. Hygiene concerns had also been raised after inspectors saw one staff member complete medicines administration for people while wearing the same pair of disposable gloves. The report said the individual did not wash their hands which had placed people at risk of cross infection. Shabina Qayyum, Labour councillor and cabinet member for adults and health at Peterborough City Council, said: "We have paused the placement of local authority residents to the home and have advised the provider not to take on additional residents. "We are working with the provider to fix the issues identified by the CQC. We are confident that the issues can be remedied within the allocated time frame." She added that residents and their families will be given the opportunity to confirm whether they wish to stay at the care home or if they want support to move somewhere else. Follow Peterborough news on BBC Sounds, Facebook, Instagram and X. More on this story Signs of progress at trust despite CQC downgrade Emergency care at NHS trust 'requires improvement' Council asked to back one person's £10m care plan Related internet links Care Quality Commision
BBC News
18-07-2025
- Health
- BBC News
Cambridgeshire NHS trust sees progress despite CQC downgrade
The management of an NHS trust has been downgraded from good, to requires improvement, following an inspection into its leadership and culture. The Care Quality Commission (CQC) rated the Cambridgeshire and Peterborough NHS Foundation Trust in one area - on how well-led it was - after a visit in government agency said there was poor communication, discrimination and a lack of staff confidence when raising concerns. However, it also noted "encouraging signs of progress" after a change in Grange, chief executive officer at the trust, said "we know there is much work to be done," but was pleased the CQC saw some progress. The trust has services at more than 50 sites, with main hubs in Cambridge, Huntingdon, Peterborough and inspection was made after concerns about culture and leadership were flagged during previous inspections at three of its mental health Dunn, CQC deputy director of operations in the East of England, said it saw a workforce and board "committed to working more collaboratively, from a place of mutual respect under new leadership". He added: "While the trust had begun to take steps to improve culture and inclusion, leadership arrangements weren't fully embedded or consistently effective, which is important to deliver meaningful impact for staff and people using services."Other points noted included staff not feeling confident enough to raise concerns, and reports of poor communication and a lack of visible leadership. The CQC added that the trust did not always respond to complaints correctly, and staff continued to raise concerns about discrimination."However, we have seen encouraging signs of progress," Mr Dunn said."The new chief executive was well received by staff and stakeholders, who described him as open and approachable. "He had taken swift action where needed and, under the chair's leadership, had the board and executive team working together in a respectful and collaborative way, creating a stronger foundation for the improvements that CQC needs to see happen."Mr Grange hoped the trust could "continue to grow and improve for the communities we serve"."This report marks a point in time and, while we are pleased that the CQC has noted encouraging signs of progress being made, we know there is much work to be done," he said."Since joining the trust, I have seen an organisation that is committed to improving, and I would like to thank our dedicated staff for delivering the best possible care for our patients, service users and their families." Follow Cambridgeshire news on BBC Sounds, Facebook, Instagram and X.
