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Over 70% health complaints resolved via ‘Sorasori Mukhyomantri' helpline: Report
Over 70% health complaints resolved via ‘Sorasori Mukhyomantri' helpline: Report

Time of India

time01-08-2025

  • Health
  • Time of India

Over 70% health complaints resolved via ‘Sorasori Mukhyomantri' helpline: Report

Kolkata: According to data released by Nabanna on Friday, nearly 72% of health-related issues were resolved following calls made to 'Sorasori Mukhyomantri', a helpline launched in June 2023 and monitored by the CMO. Approximately 20% of resolved calls were related to law and order, while 5% pertained to disasters and 3% to power and other civic concerns. Nabanna shared preliminary findings of the scheme along with several case studies. The bulletin highlighted the case of a 10-month-old baby from Malda who was admitted to the trauma care centre at SSKM hospital. The baby, in critical condition after a fall, was initially denied admission due to lack of bed availability and absence of a Swasthya Sathi card. However, after a call to the helpline, the baby's treatment commenced at the trauma care centre. Similarly, Dipu Sarkar from Sonarpur received treatment at SSKM's trauma care centre following a serious accident. Subrata Mondal, who was suffering from pneumonia, was admitted to Medical College Kolkata after dialling the helpline. You Can Also Check: Kolkata AQI | Weather in Kolkata | Bank Holidays in Kolkata | Public Holidays in Kolkata The report also mentioned Kartick Mondal, whose niece received treatment following his call to the helpline. Manowara Bibi's mother-in-law underwent surgery after a similar intervention. Srabanti Majumdar was able to obtain her Swasthya Card only after contacting the helpline. Kursima Bibi, a cancer patient, received O positive blood after placing a call to the service. In another instance, a Madhyamik examinee was able to prevent her early marriage after she contacted the helpline, prompting immediate action from the administration. In Birbhum's Kusulia, residents reported a faulty transformer and witnessed its early repair after their call. A 14-year-old student with disability in Raiganj, who expressed his desire for mobility, was provided with a wheelchair by the local block development officer. The helpline also facilitated the tracing and rescue of a kidnapped school student by the Sunderbans police following a complaint.

Travelling abroad? Why you must get travel insurance even when it is not mandatory
Travelling abroad? Why you must get travel insurance even when it is not mandatory

Economic Times

time30-07-2025

  • Economic Times

Travelling abroad? Why you must get travel insurance even when it is not mandatory

ET Online The number of Indians travelling abroad has been steadily increasing, reflecting a rise in disposable incomes, better global connectivity, and a desire to explore new destinations. According to data from the Ministry of Tourism, Government of India, in the last calendar year, 2024, around three crore Indians travelled overseas for different reasons. This includes leisure, education, business, seeking better job opportunities and medical treatment. This year, the figure is expected to climb even higher, underscoring the growing trend of outbound travel among Indian citizens. Foreign travel: Travel insurance not mandatory but essential If you're among those planning to travel abroad in 2025, keep in mind that, depending on where you're headed, you might need to sort out travel insurance along with your passport and a valid visa. There are a handful of countries that do not require travel insurance, but, many nations do require valid travel insurance as a must-have before they grant you an entry visa. These regulations are in place not only to safeguard tourists during emergencies but also to make sure that any surprise expenses, such as hospital stay or medical evacuations, do not put a strain on the healthcare system of the host experts stress that even where it is not compulsory, it is prudent to take travel insurance. Subrata Mondal, Managing Director & CEO, IFFCO TOKIO General Insurance Company Limited, says, "Travel insurance may not be mandatory, but it is highly recommended for financial protection during international travel."Meet Kapadia, Head of Travel Insurance at says, "Even when travel insurance is not mandatory for a visa, it is highly recommended that travellers must have it. Travel insurance safeguards travellers from medical emergencies arising out of unforeseen events such as accident, sudden rise epidemic situation or any such related medical condition or unfortunate events like trip cancellation, baggage and document loss, trip delay, accidental death or disability. It offers peace of mind and financial protection during unforeseen events in foreign land, where medical or logistical costs are often very high." What is covered under travel insurance? Travel insurance policies, as the name suggests, are typically offered by insurers to cover a range of uncertainties that may come up while traveling, including health emergencies, luggage loss, flight cancellations and more. Elaborating on the travel insurance coverage, Mondal explained, "In travel insurance, medical expenses and personal accident are the main coverages. The policy also covers loss/delay of checked-in baggage, loss of passport, hijack distress, financial emergency, and personal liability. Premium is calculated based on the selected sum insured and age band of the traveller." It's worth mentioning that the minimum sum assured you need can change based on where you're traveling. For instance, a lot of European countries that are part of the Schengen agreement ask for proof of insurance for a specific amount before they give you a visa. In other cases, the amount of insurance is up to the traveller but it's strongly recommended to have enough to prevent any financial issues during advises travellers to be mindful of personal and destination-specific considerations when purchasing a policy. "One should consider age, health condition, destination-specific requirements, and the adequacy of coverage offered," he said."The Insured can opt up to SI of $500,000, if travelling to USA and Canada," he matter if you're heading to Europe, Southeast Asia, the United States, or any other part of the world, with travel insurance in hand, you can rest easy as it gives that extra layer of comfort and security against unforeseen emergencies. It may seem to be an additional expense, but the protection it offers can be priceless when you face medical issues, theft, or trip disruptions far from home, especially when you might not have enough financial support if something goes wrong. Kapadia says, "In cases if, some medical issue (say fracture in leg) began during the travel dates, there are some travel insurance plans that cover treatment for those after returning to India. Also, a few travel insurance plans allow inbuilt extension for 7-10 days after the travel dates. For baggage and trip home-to-home covers helps with delay/loss of baggage in both to and fro of the trip. Thus, baggage loss and baggage delay can also be claimed. This safety buffer by insurers ensure protection for travellers in case of any unforeseen circumstance."As more Indian travel internationally, having the right insurance coverage can turn a stressful situation into a more manageable one. N.R. Narayana Murthy Founder, Infosys Watch Now Harsh Mariwala Chairman & Founder, Marico Watch Now Adar Poonawalla CEO, Serum Institute of India Watch Now Ronnie Screwvala Chairperson & Co-founder, upGrad Watch Now Puneet Dalmia Managing Director, Dalmia Bharat group Watch Now Martin Schwenk Former President & CEO, Mercedes-Benz, Thailand Watch Now Nadir Godrej Managing Director, of Godrej Industries Watch Now Manu Jain Former- Global Vice President, Xiaomi Watch Now Nithin Kamath Founder, CEO, Zerodha Watch Now Anil Agarwal Executive Chairman, Vedanta Resources Watch Now Dr. Prathap C. 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Travelling abroad? Why you must get travel insurance even when it is not mandatory
Travelling abroad? Why you must get travel insurance even when it is not mandatory

Time of India

time11-07-2025

  • Time of India

Travelling abroad? Why you must get travel insurance even when it is not mandatory

Foreign travel: Travel insurance not mandatory but essential Academy Empower your mind, elevate your skills What is covered under travel insurance? The number of Indians travelling abroad has been steadily increasing, reflecting a rise in disposable incomes, better global connectivity, and a desire to explore new to data from the Ministry of Tourism, Government of India, in the last calendar year, 2024, around three crore Indians travelled overseas for different reasons. This includes leisure, education, business, seeking better job opportunities and medical treatment. This year, the figure is expected to climb even higher, underscoring the growing trend of outbound travel among Indian you're among those planning to travel abroad in 2025, keep in mind that, depending on where you're headed, you might need to sort out travel insurance along with your passport and a valid are a handful of countries that do not require travel insurance, but, many nations do require valid travel insurance as a must-have before they grant you an entry visa. These regulations are in place not only to safeguard tourists during emergencies but also to make sure that any surprise expenses, such as hospital stay or medical evacuations, do not put a strain on the healthcare system of the host experts stress that even where it is not compulsory, it is prudent to take travel insurance. Subrata Mondal, Managing Director & CEO, IFFCO TOKIO General Insurance Company Limited, says, "Travel insurance may not be mandatory, but it is highly recommended for financial protection during international travel."Meet Kapadia, Head of Travel Insurance at says, "Even when travel insurance is not mandatory for a visa, it is highly recommended that travellers must have it. Travel insurance safeguards travellers from medical emergencies arising out of unforeseen events such as accident, sudden rise epidemic situation or any such related medical condition or unfortunate events like trip cancellation, baggage and document loss, trip delay, accidental death or disability. It offers peace of mind and financial protection during unforeseen events in foreign land, where medical or logistical costs are often very high." Travel insurance policies , as the name suggests, are typically offered by insurers to cover a range of uncertainties that may come up while traveling, including health emergencies, luggage loss, flight cancellations and on the travel insurance coverage , Mondal explained, "In travel insurance, medical expenses and personal accident are the main coverages. The policy also covers loss/delay of checked-in baggage, loss of passport, hijack distress, financial emergency, and personal liability. Premium is calculated based on the selected sum insured and age band of the traveller."It's worth mentioning that the minimum sum assured you need can change based on where you're traveling. For instance, a lot of European countries that are part of the Schengen agreement ask for proof of insurance for a specific amount before they give you a visa. In other cases, the amount of insurance is up to the traveller but it's strongly recommended to have enough to prevent any financial issues during advises travellers to be mindful of personal and destination-specific considerations when purchasing a policy. "One should consider age, health condition, destination-specific requirements, and the adequacy of coverage offered," he said."The Insured can opt up to SI of $500,000, if travelling to USA and Canada," he matter if you're heading to Europe, Southeast Asia, the United States, or any other part of the world, with travel insurance in hand, you can rest easy as it gives that extra layer of comfort and security against unforeseen emergencies. It may seem to be an additional expense, but the protection it offers can be priceless when you face medical issues, theft, or trip disruptions far from home, especially when you might not have enough financial support if something goes says, "In cases if, some medical issue (say fracture in leg) began during the travel dates, there are some travel insurance plans that cover treatment for those after returning to India. Also, a few travel insurance plans allow inbuilt extension for 7-10 days after the travel dates. For baggage and trip home-to-home covers helps with delay/loss of baggage in both to and fro of the trip. Thus, baggage loss and baggage delay can also be claimed. This safety buffer by insurers ensure protection for travellers in case of any unforeseen circumstance."As more Indian travel internationally, having the right insurance coverage can turn a stressful situation into a more manageable one.

IFFCO-Tokio enters surety bonds business to support infra projects
IFFCO-Tokio enters surety bonds business to support infra projects

Business Standard

time06-05-2025

  • Business
  • Business Standard

IFFCO-Tokio enters surety bonds business to support infra projects

IFFCO-Tokio General Insurance on Tuesday said it has entered the surety bonds business to support the infrastructure sector in the country. Currently, only a handful of insurers offer surety bonds, including New India Assurance, ICICI Lombard General Insurance, SBI General Insurance, HDFC ERGO General Insurance, Tata AIG General Insurance, and Universal Sompo General Insurance. Surety bonds are legally enforceable tripartite contracts that provide a hedge against risks associated with infrastructure projects. 'Surety bonds provide solutions to many issues faced by the infrastructure sector. On one hand, they help widen the contractors' pool for government departments or PSUs/PSEs; on the other, they enlarge the project-taking capacity of infrastructure companies, especially small and medium-sized contractors. Besides financial benefits, they help build a bond of trust among all stakeholders,' said Subrata Mondal, managing director and chief executive officer of IFFCO-Tokio. According to the insurer, the construction industry alone has already offered bank guarantees (BGs) worth Rs 1.70 trillion so far, with this figure projected to grow to Rs 3 trillion by 2030. Surety bond insurance is a risk mitigation solution aimed at supporting India's infrastructure sector. The insurance regulator had permitted general insurers to issue surety insurance bonds in April 2022. Bajaj Allianz General Insurance was the first company to launch the product. However, the issuance of surety bonds remains muted due to several challenges, including collaboration between banks and insurance companies, data sharing, regulatory parity, and the inability to strengthen the enforceability of agreements between insurers and bond beneficiaries. The insurance regulator had also formed a task force comprising banks, insurers, and reinsurers to address these challenges and drive growth in the segment.

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