Latest news with #Symitar®
Business Wire
06-05-2025
- Business
- Business Wire
Homeland Credit Union Goes Live with MDT to Enhance Efficiencies and the Member Experience
BUSINESS WIRE)-- MDT, a CUSO that helps credit unions navigate complex financial technology ecosystems, today announced that Homeland Credit Union has successfully launched a long term partnership with MDT. This shift enables the credit union to provide leading digital-first capabilities, create new efficiencies and more effectively leverage data. Homeland Credit Union has provided financial services to generations of families and communities across South Central Ohio since 1932. As the financial landscape evolves, the credit union was looking to replace its aging core system with a more modern, robust platform to streamline processes and deliver a broader range of digital-first solutions to meet members' everyday needs. MDT stood out because of its collaborative approach to digital initiatives, deep industry expertise and unwavering commitment to member service. 'To stay ahead in today's era of rapid innovation and growing competition, we knew we needed a more sophisticated platform that could meet our members where they are. MDT has been a trusted partner throughout this process, providing comprehensive training and resources to ensure the transition was as seamless as possible." said Shayne Poe, CEO of Homeland Credit Union. "With MDT, we are gaining more than a core system; we now have strong technical expertise and support we can rely on. Our members have always been our top priority, and MDT is empowering us to best support them now and into the future." MDT is hosting the Symitar® core platform for the credit union, enabling seamless integration with Jack Henry Digital (Banno) to deliver a modern, intuitive member experience. The partnership goes beyond the core, empowering the credit union with advanced tools for data insights and business intelligence, providing a strong foundation for scalable growth and ongoing innovation. "We are proud to partner with Homeland Credit Union, supporting their deep dedication to excellence in member service and helping them thrive in the fast-evolving digital landscape," said Gary Lee, Chief Client Officer at MDT. "With MDT, the credit union can provide a more modern, comprehensive member experience while also boosting operational efficiencies. By investing in technology and strategies for the future, Homeland is well positioned to compete, grow and remain the institution of choice for their members.' About MDT MDT helps credit unions navigate complex financial technology ecosystems, ensuring they remain institutions of choice for members. In addition to hosting the Symitar core processing system from Jack Henry™, MDT provides credit unions with the tools and technology needed to compete and grow. Committed to partnership, security, and compliance, MDT takes a collaborative approach to service—leveraging deep industry expertise to understand each institution's unique needs and foster long-term success. MDT supports over 100 credit unions with cloud-based solutions, expert consulting, and digital transformation strategies. With MDT, credit unions across the country can more effectively implement technology, boost efficiencies, and enhance member service. Visit or follow @memberdriven for more information.
Business Wire
30-04-2025
- Business
- Business Wire
Posh AI Joins the Jack Henry™ Vendor Integration Program
BOSTON--(BUSINESS WIRE)--Posh AI, a conversational and generative AI purpose-built platform for financial services that spans voice, digital, and knowledge channels, today announced that it has joined the Jack Henry™ Vendor Integration Program (VIP). Participation in the program will provide Posh AI with access to Jack Henry's technical resources to enable Posh's platform to integrate with Symitar ®. The Vendor Integration Program is designed to help ensure that Jack Henry's customers can easily deploy third-party products. "Jack Henry's Vendor Integration Program enables us to quickly deploy AI-driven assistants designed to provide seamless, intelligent member service—available whenever members need it." – Kathy Sianis, VP of Strategic Relationships and Client Success. Share Posh's platform integrates with Symitar via SymXchange™, a services-based programming interface that enables third-party vendors and credit unions to access the platform's core data and business rules. The integrity of data is maintained throughout any data exchange, because access to business rules and data is managed through a service layer that governs these interactions. Posh's integration with Symitar empowers customers with seamless access to real-time FAQ answers and secure, high-performance banking operations. Through the VIP program, customers benefit from a direct support channel and effortless access to a test environment, streamlining setup, upgrades, and ongoing maintenance for a hassle-free experience. "Jack Henry's Vendor Integration Program enables us to quickly deploy AI-driven assistants designed to provide seamless, intelligent member service—available whenever members need it." – Kathy Sianis, VP of Strategic Relationships and Client Success. Jack Henry's VIP takes the customer out of the middle, providing vendors with direct access to Jack Henry's technical resources and test systems. VIP inclusion is not an endorsement of the vendor's product. About Jack Henry & Associates, Inc.® Jack Henry ™ (Nasdaq: JKHY) is a well-rounded financial technology company that strengthens connections between financial institutions and the people and businesses they serve. We are a S&P 500 company that prioritizes openness, collaboration, and user centricity – offering banks and credit unions a vibrant ecosystem of internally developed modern capabilities as well as the ability to integrate with leading fintechs. For more than 48 years, Jack Henry has provided technology solutions to enable clients to innovate faster, strategically differentiate, and successfully compete while serving the evolving needs of their accountholders. We empower approximately 7,500 clients with people-inspired innovation, personal service, and insight-driven solutions that help reduce the barriers to financial health. Additional information is available at About Posh AI Posh AI is committed to democratizing access to banking and accelerating the responsible adoption of AI for financial institutions, transforming how they serve their communities and employees. Posh AI assistants empower frontline staff and transform customer interactions. Purpose-built for financial services, Posh's AI spans voice, digital, and knowledge channels, offering conversational customer service, 24/7 self-service, and increased employee efficiency. Supported by top AI and financial institution experts, Posh's solutions significantly enhance customer and employee experiences. Explore and follow Posh AI on LinkedIn for more.
Associated Press
30-04-2025
- Business
- Associated Press
Posh AI Joins the Jack Henry™ Vendor Integration Program
BOSTON--(BUSINESS WIRE)--Apr 30, 2025-- Posh AI, a conversational and generative AI purpose-built platform for financial services that spans voice, digital, and knowledge channels, today announced that it has joined the Jack Henry™ Vendor Integration Program (VIP). Participation in the program will provide Posh AI with access to Jack Henry's technical resources to enable Posh's platform to integrate with Symitar ®. The Vendor Integration Program is designed to help ensure that Jack Henry's customers can easily deploy third-party products. Posh's platform integrates with Symitar via SymXchange™, a services-based programming interface that enables third-party vendors and credit unions to access the platform's core data and business rules. The integrity of data is maintained throughout any data exchange, because access to business rules and data is managed through a service layer that governs these interactions. Posh's integration with Symitar empowers customers with seamless access to real-time FAQ answers and secure, high-performance banking operations. Through the VIP program, customers benefit from a direct support channel and effortless access to a test environment, streamlining setup, upgrades, and ongoing maintenance for a hassle-free experience. 'Jack Henry's Vendor Integration Program enables us to quickly deploy AI-driven assistants designed to provide seamless, intelligent member service—available whenever members need it.' – Kathy Sianis, VP of Strategic Relationships and Client Success. Jack Henry's VIP takes the customer out of the middle, providing vendors with direct access to Jack Henry's technical resources and test systems. VIP inclusion is not an endorsement of the vendor's product. About Jack Henry & Associates, Inc.® Jack Henry ™ (Nasdaq: JKHY) is a well-rounded financial technology company that strengthens connections between financial institutions and the people and businesses they serve. We are a S&P 500 company that prioritizes openness, collaboration, and user centricity – offering banks and credit unions a vibrant ecosystem of internally developed modern capabilities as well as the ability to integrate with leading fintechs. For more than 48 years, Jack Henry has provided technology solutions to enable clients to innovate faster, strategically differentiate, and successfully compete while serving the evolving needs of their accountholders. We empower approximately 7,500 clients with people-inspired innovation, personal service, and insight-driven solutions that help reduce the barriers to financial health. Additional information is available About Posh AI Posh AI is committed to democratizing access to banking and accelerating the responsible adoption of AI for financial institutions, transforming how they serve their communities and employees. Posh AI assistants empower frontline staff and transform customer interactions. Purpose-built for financial services, Posh's AI spans voice, digital, and knowledge channels, offering conversational customer service, 24/7 self-service, and increased employee efficiency. Supported by top AI and financial institution experts, Posh's solutions significantly enhance customer and employee experiences. Explore and follow Posh AI on LinkedIn for more. View source version on CONTACT: Andy Klopstad [email protected] KEYWORD: UNITED STATES NORTH AMERICA MASSACHUSETTS INDUSTRY KEYWORD: TECHNOLOGY FINANCE FINTECH BANKING OTHER TECHNOLOGY PROFESSIONAL SERVICES SMALL BUSINESS SOFTWARE ARTIFICIAL INTELLIGENCE SOURCE: Posh AI Copyright Business Wire 2025. PUB: 04/30/2025 10:04 AM/DISC: 04/30/2025 10:03 AM
