Latest news with #SymoneBeez
New York Post
13-05-2025
- Entertainment
- New York Post
Passenger vows to never fly Spirit Airlines again over nightmare seatmate: ‘This is crazy'
She didn't realize she'd be flying roach. A woman has sworn off flying Spirit Airlines after finding cockroaches in her seating area during a recent flight, as revealed in an X video with nearly 8 million views. 'Never again will I fly @SpiritAirlines,' the passenger — who goes by @symonebeez — wrote in the caption while describing the bugged airplane. 'I've flown over 500,000 miles on Delta and have never in my life seen roaches on a plane. This is crazy.' 4 A roach clambers up the bulkhead in the revolting video. @SymoneBeez/X In the footage, which was reportedly taken on Mother's Day, two separate roaches can be seen scuttling up the bulkhead in front of the horrified flyer. 'I ended up in the big seat tickets, I did not think it was going to come with these big roaches as well,' the aghast traveler quipped in a TikTok video detailing her mile-high roach motel. And while she remained mum during the initial palmetto bug enc-roach-ment, the flyer finally spoke up after seeing her second six-legged seatmate. Unfortunately, the flight attendants didn't seem to share her concern. 4 Some flight experts claimed the roaches may have originated with the passengers and not the aircraft. natnarak2 – 'I started to talk to the flight attendant [and] say 'hey, there's roaches in here…is there something you can do to clean it up?' the TikTokker recalled. 'And he was just like 'ah' and that was it and then he just went back to his seat. 'He literally did not care,' recalled the content creator, who said this nonchalance inspired her to repost the video to Twitter. Viewers were horrified over the alleged infestation. 'I would've screamed so loud they would've had no choice but to land that plane QUICK FAST,' wrote one appalled commenter, while another said, 'at that point all my belongings gotta be burned to high heaven.' 'You was in the Tubi Sequal to snakes on a plane,' quipped a third. 'I'm sick of these MF Roaches on this MF plane' 'They need follow up with free flight(s) because this is nasty work,' said another. 4 'Never again will I fly @SpiritAirlines,' the passenger — who goes by @symonebeez — wrote. REUTERS According to a follow-up X post, Spirit addressed the situation in a message to the flyer, writing: 'We sincerely apologize for what happened on your trip. We care about your satisfaction and want to make this right.' They offered her a $60 credit to use toward one of their flights, per the traveler, who said she refused as she 'won't be flying Spirit again.' 4 The TikTokker said she had flown Delta tons of times and had never had a roach issue like on Spirit (pictured). @SymoneBeez/X While these creepy crawly stowaways might seem like a major oversight, some flight experts have pointed out that they likely originated from the passengers and not the aircraft. Gary Leff at flight blog One Mile At A Time shared a post by an entomology expert and corporate exec who was contracted by Delta Air Lines for an unspecified project. 'The main area that causes fliers to see bugs on the plane [is] from the overhead luggage,' the expert read. 'If a traveler has bed bugs or roaches in their carry-on, inevitably some may get out and potentially [be] seen by other travelers. They added, 'The issue arises because of the clientele of the plane. The more individuals who live in roach-infested homes/apartments, the more likely they are to carry bugs on the plane and for a few of those insects to get out of their carry-on and scurry around for others to see.' However, they argued that the blame still lay with Spirit as they could've been lax with their pest control policies. They suggested that while Delta will 'shut a plane down from flight if a major issue is found,' other airlines might not 'allocate much money to pest control.'
Express Tribune
12-03-2025
- Business
- Express Tribune
'A Nasty Move': Social media reacts as Southwest Airlines ends free checked bags after 54 years
Southwest Airlines made a bold move on March 11, 2025, announcing the end of its long-standing free checked bags policy, which had been a hallmark of the airline for over five decades. For 54 years, the company allowed all passengers to check two bags at no extra cost, but starting May 28, 2025, this perk will be available only to select groups of travelers. As part of the change, Southwest will continue to offer two free checked bags for Rapid Rewards A-List members and Business Select passengers, while A-List members and certain other customers will receive one free checked bag. Passengers holding Rapid Rewards credit cards will also get a credit for one checked bag. However, those outside these categories will now be required to pay fees to check their bags. The decision has sparked an outcry on social media, with many passengers expressing their disappointment over the loss of a signature Southwest perk. One Twitter user wrote, 'There's literally no reason to fly Southwest now. The bags were literally the only advantage they had.' Another said, 'That was a nasty move for Southwest Airlines. They even could have dropped the free bag allowance down to 1. But snatching both free checked bags is just greed.' Southwest flights are $400 and now they are charging for bags lol that's nuts — Symoné B. Beez (@SymoneBeez) March 11, 2025 That was a nasty move for Southwest Airlines. They even could have dropped the free bag allowance down to 1 . But snatching both free checked bags is just greed. — KDub 🤎 (@AsToldByKristen) March 11, 2025 If Southwest Airlines had assembled a focus group and asked them "what's the stupidest thing that we could do to ruin our company," this is what they would have come up with. — Doug Gladden (@DougtheLawyer) March 11, 2025 Southwest's move to charge for checked luggage follows growing pressure from Wall Street to boost profitability. The airline has long been a leader in offering free baggage, while competitors such as American Airlines and Delta already charge for checked bags. However, Southwest's stock rose by more than 9% following the announcement, signaling that investors may view the policy change as a step toward greater profitability. Southwest estimates that charging for checked bags will generate an additional $1.5 billion in revenue annually. CEO Bob Jordan defended the decision in a statement, saying, "We have tremendous opportunity to meet current and future customer needs, attract new customer segments we don't compete for today, and return to the levels of profitability that both we and our shareholders expect." The policy change, while unpopular with many passengers, is part of a broader strategy to adapt to the airline's shifting financial pressures. In addition to the baggage fee introduction, Southwest also announced that it would be introducing a new basic fare for its lowest-priced tickets. The airline has also been undergoing a restructuring process that includes laying off 1,750 employees, or 15% of its corporate workforce, in an effort to become a 'leaner, faster, and more agile organization.' Despite the backlash, the company remains committed to its decision, with Jordan saying that the changes will help the airline remain competitive in a rapidly evolving market. 'We're going to build a great company, and we're going to be disciplined and detailed and factual and honest and hardworking, and that's how we're going to do it. And honest with each other,' he added. However, many long-time Southwest passengers remain skeptical. One Twitter user lamented, 'Southwest letting you check 2 bags for free was the ONLY thing keeping them in business. If I gotta pay for BOTH bags now AND you cost just as much as a BETTER airline, why wouldn't I go with them instead? Their pockets are about to HURT!! This won't last long.' Southwest letting you check 2 bags for free was the ONLY thing keeping them in business. If I gotta pay for BOTH bags now AND you cost just as much as a BETTER airline, why wouldn't I go with them instead? Their pockets are about to HURT!! This won't last long 😂😂😂 — The Real Destiny Marilyn (@sweet_novacanee) March 11, 2025 Southwest cancels bags fly free means they don't know their customers. — Kevín (@KevOnStage) March 11, 2025 This is how you destroy a brand @SouthwestAir. This is one of the primary reasons I choose to fly this airline over American (of Dallas-based airlines with the best nonstops) The moves Southwest is making are incredibly disappointing for those who have been loyal to this airline — Amanda Atwell (@AmandaMAtwell) March 11, 2025 Southwest's latest policy change comes after a series of other notable shifts, including the end of its open-boarding system in favor of assigned seating, which will take effect next year. While the airline is betting on its new revenue strategies to offset potential losses in customer loyalty, the fallout from this decision could alter the airline's reputation as a customer-friendly budget airline.
