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Vodafone accuses Telstra of 'misleading' Aussie customers by 'dramatically overstating' coverage of mobile network
Vodafone accuses Telstra of 'misleading' Aussie customers by 'dramatically overstating' coverage of mobile network

Sky News AU

time19-05-2025

  • Business
  • Sky News AU

Vodafone accuses Telstra of 'misleading' Aussie customers by 'dramatically overstating' coverage of mobile network

Vodafone has accused Telstra of deceiving Australians by grossly exaggerating the reach of its mobile network for more than 15 years. TPG Telecom, which owns Vodafone, on Monday called for the Australian Competition and Consumer Commission to investigate Telstra's claims in relation to its mobile coverage. Vodafone alleges Telstra has engaged in "misleading or deceptive conduct" by "dramatically overstating the geographic reach of its mobile network by as much as 40 per cent". TPG Telecom has accused Telstra of using the inflated data to "make unfair comparisons" against its competitors, which it suggests would make these providers less attractive to consumers. Telstra - Australia's largest telco company - has since hit back at the allegations, saying any suggestions it has misled the public about the size of its network are "completely untrue". Vodafone is contesting an advertised claim by Telstra, which appeared on its website, that its mobile network covers Australians over an "area of three million square kilometres". "The actual coverage received by most Telstra mobile users is nearly one million square kilometres less," a TPG Telecom statement read. "Telstra's advertised coverage is based on using an external antenna and repeater, which very few people have." Another key allegation focuses on Telstra's claim that its network covers "99.7 per cent" of the Australian population. The telco again suggests that claim is based on using an external antenna and repeater. "In contrast, Vodafone bases its network coverage claims on 'outdoor coverage', a measure of the signal strength that a customer would receive using a mobile phone outside, with no special antenna or powered repeater," TPG Telecom said. TPG Telecom has accused Telstra of changing some wording on its website in relation to its coverage claims, despite its denial of the allegations. TPG Telecom's group executive for consumer, data and analytics Kieren Cooney has called on Telstra to "make it right" with Australian customers. "This is alarming. It appears Telstra has tricked Australians into paying top dollar for coverage they simply can't get on a regular mobile phone," Mr Cooney said in a statement. "We are shocked that Telstra appears to have been overstating its coverage by so much for so long and we are calling on them to make it right. "Telstra's conduct could have misled consumers into believing they can get coverage in places that require special equipment." Mr Cooney claimed Telstra's coverage claims may have turned customers away from choosing other telco providers. "By overstating the coverage available to most Australians by such an enormous amount, Telstra and its resellers have no doubt retained customers or attracted customers that might otherwise have chosen Vodafone or other TPG Telecom brands such as TPG, Felix, Lebara and Kogan," he said. In a statement to Telstra said it denies allegations it has misled or deceived customers in relation to its mobile coverage network. "No matter how you look at it, Telstra's mobile network covers more of Australia than any other," a spokesperson said. "Using our coverage maps, customers have always been able to determine our level of coverage with and without an external antenna, so they always knew what to expect based on the device they're using. "Many customers in regional and remote areas benefit from using external antennas to maximise their coverage. "This is why we have used this as the basis for our coverage footprint." Telstra acknowledged it has made a change on its website to clarify that its network covers 99.7 per cent of the Australian population while "using an external antenna". "Now that Vodafone has communicated to us how it's chosen to calculate its coverage footprint, to help the public understand the difference, we're highlighting that our three million square kilometres of coverage is based on using an external antenna," a spokesperson said. "Using coverage maps, people can see the many towns, highways and places where we've invested to provide coverage and Vodafone hasn't. "We're all for transparency and industry consistency in how we report coverage and would gladly put our maps up, side-by-side, so that Australians can see the difference. "On any measure, Telstra's network is at least one million square kilometres larger than Vodafone's – that's an area more than 14 times the size of Tasmania." A spokesperson for the ACCC confirmed it is "considering the specific issues raised by TPG". "The ACCC recognises the importance of accurate mobile coverage claims, particularly for regional and remote consumers," a spokesperson said in a statement to "We regularly engage with mobile operators on their coverage claims." The ACCC said it urges mobile operators to provide "comparable coverage maps", but noted there is no required uniformed approach. "Mobile operators do not have a standardised or consistent approach to the coverage maps they publish via their websites and in advertising," a spokesperson said. "We continue to urge mobile operators to provide comparable coverage maps, which would enable consumers to compare mobile networks on a like-for-like basis. "There is no legal requirement for mobile network operators to provide this, but the ACCC has been advocating for more transparency for consumers for some time."

Major telco accused of ‘tricking' Aussies
Major telco accused of ‘tricking' Aussies

Perth Now

time19-05-2025

  • Business
  • Perth Now

Major telco accused of ‘tricking' Aussies

Vodafone is calling for the ACCC to investigate claims rival telco Telstra has made about its coverage, alleging the company has 'been misleading Australians for more than a decade'. Vodafone's owner TPG Telecom has reported the allegations and says it is considering taking legal action against Telstra, claiming the telco has 'dramatically overstated' the reach of its mobile network by as much as 40 per cent and used the inflated figures to make 'unfair comparisons' against other operators' coverage. According to the allegations put forward to the ACCC, Telstra asserted it offers more than double the service available from Optus and about three times the area available through Vodafone and its owner TPG Telecom. Vodafone is calling for the ACCC to investigate its rival Telstra after claiming the telco giant was misleading its customers for more than a decade. NewsWire / Luis Enrique Ascui Credit: News Corp Australia Vodafone is leading the charge with the accusations, but similar claims have been made by other providers that use the Telstra network, including Belong Aldi, Tangerine, Woolworths and More Telecom. TPG Telecom group executive consumer, data, and analytics Kieran Cooney said the alleged conduct was 'alarming'. 'It appears Telstra has tricked Australians into paying top dollar for coverage they simply can't get on a regular mobile phone,' he said. 'We are shocked that Telstra appears to have been overstating its coverage by so much for so long and we are calling on them to make it right.' Telstra said its service was the 'largest and most reliable mobile network in Australia' since 2009, and has claimed to cover '99 per cent' of the population. The telco giant then advertised coverage spanning 3 million sq km in 2025, which Vodafone alleges was overstated by nearly 1 million sq km. This equates to roughly the size of Victoria, NSW and the ACT combined, Vodafone says. Vodafone claims Telstra has misled its customers for 15 years. NewsWire / Luis Enrique Ascui Credit: News Corp Australia The accusations claim Telstra also based its advertised mobile network coverage on external antenna and repeater usage, which Vodafone claims is expensive and 'not many people have'. Mr Cooney argued the company may have misled its customers 'into believing they can get coverage in places that require special equipment'. 'By overstating the coverage available to most Australians by such an enormous amount, Telstra and its resellers have no doubt retained customers or attracted customers that might otherwise have chosen Vodafone or other TPG Telecom brands such as TPG, Felix, Lebara and Kogan,' Mr Cooney said. Telstra has denied the claims made by Vodafone and TPG, though has been accused of making changes to its website following the allegations, including removing claims its network covers 'more Australians over an area of 3 million sq km'. TPG Telecom have filed a report to the ACCC and are considering legal action to try to force Telstra cease the claims and pay compensation. A Telstra spokesperson said the accusations were 'completely untrue'. NewsWire / Gaye Gerard Credit: News Corp Australia An ACCC spokesperson said it was 'considering the specific issues raised by TPG' and 'recognises the importance of accurate mobile coverage claims, particularly for regional and remote consumers'. However, the ACCC said 'mobile operators do not have a standardised or consistent approach to the coverage maps they publish via their websites and in advertising'. 'We continue to urge mobile operators to provide comparable coverage maps, which would enable consumers to compare mobile networks on a like-for-like basis,' the ACCC spokesperson said. 'There is no legal requirement for mobile network operators to provide this, but the ACCC has been advocating for more transparency for consumers for some time.' According to the 2023 Mobile Infrastructure Report, the ACCC 'found that Telstra's outdoor coverage as a proportion of its external antenna coverage was significantly less than that of Optus and TPG Telecom'. The report found, based on the coverage maps provided, that 48 per cent of Telstra's network could only be accessed by external antennas compared with 17 per cent from Optus and 26 per cent from TPG. 'Telstra subsequently revised its methodology in predicting its 4G outdoor coverage,' the statement read. 'In 2024, we discontinued coverage analysis in the report due to our inability to access the underling methodologies used by mobile network operators to produce their coverage maps.' Vodafone said the Telstra website had been updated following the allegations. NewsWire / Andrew Henshaw Credit: News Corp Australia A Telstra spokesperson denied the accusations and said 'no matter how you look at it, Telstra's mobile network covers more of Australia than any other'. 'Any suggestion that we've misled the public about the size of our network is completely untrue,' they told NewsWire. 'Using our coverage maps, customers have always been able to determine our level of coverage with and without an external antenna, so they always knew what to expect based on the device they're using. 'Many customers in regional and remote areas benefit from using external antennas to maximise their coverage. This is why we have used this as the basis for our coverage footprint. 'Now that Vodafone has communicated to us how it's chosen to calculate its coverage footprint, to help the public understand the difference, we're highlighting that our three million square kilometres of coverage is based on using an external antenna.' The spokesperson said the coverage maps highlighted 'the many towns, highways and places where we've invested to provide coverage and Vodafone hasn't'. 'We're all for transparency and industry consistency in how we report coverage and would gladly put our maps up, side-by-side, so that Australians can see the difference,' the spokesperson told NewsWire. 'On any measure, Telstra's network is at least one million square kilometres larger than Vodafone's – that's an area more than 14 times the size of Tasmania.'

‘Alarming': Vodafone accuses Telstra of misleading millions of Australians
‘Alarming': Vodafone accuses Telstra of misleading millions of Australians

News.com.au

time19-05-2025

  • Business
  • News.com.au

‘Alarming': Vodafone accuses Telstra of misleading millions of Australians

Vodafone is calling for the ACCC to investigate claims rival telco Telstra has made about its coverage, alleging the company has 'been misleading Australians for more than a decade'. Vodafone's owner TPG Telecom has reported the allegations and says it is considering taking legal action against Telstra, claiming the telco has 'dramatically overstated' the reach of its mobile network by as much as 40 per cent and used the inflated figures to make 'unfair comparisons' against other operators' coverage. According to the allegations put forward to the ACCC, Telstra asserted it offers more than double the service available from Optus and about three times the area available through Vodafone and its owner TPG Telecom. Vodafone is leading the charge with the accusations, but similar claims have been made by other providers that use the Telstra network, including Belong Aldi, Tangerine, Woolworths and More Telecom. TPG Telecom group executive consumer, data, and analytics Kieran Cooney said the alleged conduct was 'alarming'. 'It appears Telstra has tricked Australians into paying top dollar for coverage they simply can't get on a regular mobile phone,' he said. 'We are shocked that Telstra appears to have been overstating its coverage by so much for so long and we are calling on them to make it right.' Telstra said its service was the 'largest and most reliable mobile network in Australia' since 2009, and has claimed to cover '99 per cent' of the population. The telco giant then advertised coverage spanning 3 million sq km in 2025, which Vodafone alleges was overstated by nearly 1 million sq km. This equates to roughly the size of Victoria, NSW and the ACT combined, Vodafone says. The accusations claim Telstra also based its advertised mobile network coverage on external antenna and repeater usage, which Vodafone claims is expensive and 'not many people have'. Mr Cooney argued the company may have misled its customers 'into believing they can get coverage in places that require special equipment'. 'By overstating the coverage available to most Australians by such an enormous amount, Telstra and its resellers have no doubt retained customers or attracted customers that might otherwise have chosen Vodafone or other TPG Telecom brands such as TPG, Felix, Lebara and Kogan,' Mr Cooney said. Telstra has denied the claims made by Vodafone and TPG, though has been accused of making changes to its website following the allegations, including removing claims its network covers 'more Australians over an area of 3 million sq km'. TPG Telecom have filed a report to the ACCC and are considering legal action to try to force Telstra cease the claims and pay compensation. An ACCC spokesperson said it was 'considering the specific issues raised by TPG' and 'recognises the importance of accurate mobile coverage claims, particularly for regional and remote consumers'. However, the ACCC said 'mobile operators do not have a standardised or consistent approach to the coverage maps they publish via their websites and in advertising'. 'We continue to urge mobile operators to provide comparable coverage maps, which would enable consumers to compare mobile networks on a like-for-like basis,' the ACCC spokesperson said. 'There is no legal requirement for mobile network operators to provide this, but the ACCC has been advocating for more transparency for consumers for some time.' According to the 2023 Mobile Infrastructure Report, the ACCC 'found that Telstra's outdoor coverage as a proportion of its external antenna coverage was significantly less than that of Optus and TPG Telecom'. The report found, based on the coverage maps provided, that 48 per cent of Telstra's network could only be accessed by external antennas compared with 17 per cent from Optus and 26 per cent from TPG. 'Telstra subsequently revised its methodology in predicting its 4G outdoor coverage,' the statement read. 'In 2024, we discontinued coverage analysis in the report due to our inability to access the underling methodologies used by mobile network operators to produce their coverage maps.' A Telstra spokesperson denied the accusations and said 'no matter how you look at it, Telstra's mobile network covers more of Australia than any other'. 'Any suggestion that we've misled the public about the size of our network is completely untrue,' they told NewsWire. 'Using our coverage maps, customers have always been able to determine our level of coverage with and without an external antenna, so they always knew what to expect based on the device they're using. 'Many customers in regional and remote areas benefit from using external antennas to maximise their coverage. This is why we have used this as the basis for our coverage footprint. 'Now that Vodafone has communicated to us how it's chosen to calculate its coverage footprint, to help the public understand the difference, we're highlighting that our three million square kilometres of coverage is based on using an external antenna.' The spokesperson said the coverage maps highlighted 'the many towns, highways and places where we've invested to provide coverage and Vodafone hasn't'. 'We're all for transparency and industry consistency in how we report coverage and would gladly put our maps up, side-by-side, so that Australians can see the difference,' the spokesperson told NewsWire. 'On any measure, Telstra's network is at least one million square kilometres larger than Vodafone's – that's an area more than 14 times the size of Tasmania.'

Vodafone alleges rival Telstra has 'misled' customers about mobile coverage
Vodafone alleges rival Telstra has 'misled' customers about mobile coverage

ABC News

time18-05-2025

  • Business
  • ABC News

Vodafone alleges rival Telstra has 'misled' customers about mobile coverage

Vodafone has called for the ACCC to investigate Telstra for "misleading customers" over the extent of its mobile network coverage, which it says has resulted in an unfair market advantage. In a rare public spat between major telcos, Vodafone alleges Telstra has engaged in misleading or deceptive conduct for more than 15 years, by overstating the reach of its mobile network by as much as 40 per cent. The TPG Telecom-owned telco wrote to the Australian Competition and Consumer Commission (ACCC) last week and urged the watchdog to launch an investigation into Telstra's conduct. Vodafone has accused Telstra and its other mobile brand, Boost, of using "inflated" coverage claims to make unfair comparisons against other mobile operators' network coverage. Telstra's advertised claim that it has a "mobile network coverage area of 3 million square kilometres covering 99.7 per cent of the Australian population" had, until May this year, failed to state that the figure was based on consumers using an external antenna and booster. Antennas and other special equipment to boost coverage can cost thousands of dollars and are not generally owned by people outside of remote locations. In comparison, Telstra's mobile coverage without using an external antenna is significantly less, around 1.9 million square kilometres, according to analysis of figures the telco has provided to the ACCC. "That's nearly 1 million square kilometres, which is the difference between what a customer's being told they can get when they're just using their mobile phone when they're out and about, and what they could actually get," said Kieren Cooney, group executive consumer, data and analytics at Vodafone's parent company, TPG Telecom. Vodafone has pointed to multiple examples of alleged false and misleading claims about Telstra's mobile coverage in advertising, sales and other material, including company annual reports dating back to 2009. Website records show Telstra updated its website this month to include the clarification about antennas. On April 16, Telstra's website stated it had the "Largest and most reliable network: we've built Australia's largest and most reliable mobile network, covering 99.7 per cent of the Australian population", with a coverage area of "3 million square kilometres" that was "1 million square kilometres more than any other network." By May 12, Telstra's website was changed to state the telco had: "[The] Largest and most reliable network: Covering 99.7 per cent of the Australian population when using an external antenna," with a mobile network "1 million square kilometres more than any other mobile network". The website now also includes a link to Telstra's coverage maps. "By making these changes, Telstra has effectively accepted the earlier claims were misleading, however, Vodafone does not believe the changes have addressed the misleading conduct," TPG's Mr Cooney said. "Telstra's conduct could have misled consumers into believing they can get coverage in places that require special equipment." Vodafone said coverage claims made on the same basis have been republished by other providers using the Telstra mobile network. In contrast, Telstra rivals Vodafone and Optus base their network coverage claims on "outdoor coverage", a measure of the signal strength that a customer would receive using a mobile phone outside, with no special antenna or powered repeater. In response to questions from the ABC, Telstra admitted it updated its website after being contacted by Vodafone but said any suggestion it had misled the public about the size of our network was "completely untrue." "Now that Vodafone has communicated to us how it's chosen to calculate its coverage footprint, to help the public understand the difference, we're highlighting that our 3 million square kilometres of coverage is based on using an external antenna. "No matter how you look at it, Telstra's mobile network covers more of Australia than any other. "On any measure, Telstra's network is at least 1 million square kilometres larger than Vodafone's — that's an area more than 14 times the size of Tasmania," the spokesperson for Telstra said. Mr Cooney said by overstating the coverage available to most Australians, Telstra and its resellers may have retained customers that would have otherwise signed up to rival telcos. "It appears Telstra has tricked Australians into paying top dollar for coverage they simply can't get on a regular mobile phone." Vodafone is also considering legal action to require Telstra to cease the conduct and pay compensation, however, doing so would be costly and could expose the smaller telco to counter allegations that it would be forced to defend. The peak advocacy group for telco consumers, the Australian Communications Consumer Action Network (ACCAN), said the allegations against Telstra were "very serious" and, along with the National Farmers Federation (NFF), has backed Vodafone's calls for the ACCC to intervene. "If it proves to be true, it is a serious allegation that does indicate that Telstra are actually restricting competition," ACCAN CEO Carol Bennett said. "That they are looking at increasing their own market share at the expense of other companies in the market, and in turn, for consumers, that does mean an increase in prices. Ms Bennett said misleading and deceptive conduct had no place in any market, let alone a market for an essential service. "We know that Telstra does have some form in deceptive and misleading conduct and that's a concern." In 2007, the federal court ruled Telstra had misled consumers about the coverage available on its Next G mobile network. In February this year, the federal court found that Telstra made false or misleading representations relating to the upload speed of residential broadband internet services supplied to nearly 9,000 of its Belong customers. In August 2021, Telstra was fined $15 million for making false or misleading representations in their promotions of some 50Mbps and 100Mbps NBN plans. "In Australia, we have limited competition and that, of course, drives up prices and when these sorts of practices occur, and it's the kind of thing that really does impact consumers and consumers deserve better," Ms Bennett said. Australia's telco market is dominated by three major mobile network operators — Telstra, Optus and TPG Telecom — including through sub-brands, with a collective market share of 88 per cent, according to the ACCC's latest communications market report. Telstra is the biggest player with a 42 per cent share of the market, followed by Optus at 28 per cent and TPG Telecom at 17 per cent. The remaining 12 per cent market share belongs to mobile virtual network operators, according to the ACCC. Telstra's spokesperson pointed to the company's online coverage maps, including where customers can "maximise coverage". "Using coverage maps, people can see the many towns, highways and places where we've invested to provide coverage and Vodafone hasn't. We're all for transparency and industry consistency in how we report coverage and would gladly put our maps up, side-by-side, so that Australians can see the difference." Indeed, Telstra is the only telco available in many parts of remote and regional Australia, including where NFF telco spokesperson Peter Thompson lives. "Telstra is the only option here, and in a lot of places," Mr Thompson said, whose grazing and grain farm of more than 7,000 hectares is located about 80 kilometres from the Queensland town of Roma. "Most of the other providers have only put towers in the highly populated areas. "So, in our case, Roma is the main town, where you can get Optus and Vodafone, or whoever, but once you get beyond the town limits, it's Telstra." Mr Thompson said about 15 to 20 per cent of his property had very little or unreliable coverage. He said Telstra's online coverage maps were unreliable. "The maximise coverage version is false," Mr Thompson said. "The standard map shows pretty well signal coverage if you have boosters and antennas, but the issue is the fact that just because you have signal, it doesn't mean you have signal that is usable." Mr Thompson said Telstra's mobile network coverage maps had become even more unbelievable since the shutdown of 3G in October, because the changeover to 4G and 5G had resulted in poorer reliability in some areas. "Frustrating is a pretty polite word for it, I've heard a lot of other people use much stronger words than that." Like many farmers, Mr Thompson still relies on UHF radio sets and uses satellite internet. "I wouldn't say that Telstra have been lying to us, it's just they haven't been telling the whole truth, particularly when it comes to this mapping of signal. "We've seen some horrendous Telstra advertising and when they start putting a marketing spin on something that is so crucial to us, you then start to lose some faith. In a statement, the ACCC confirmed it was considering Vodafone's allegations against Telstra, but at this stage, a spokesperson said it was unable to provide further comment. The regulator added that, last year, it was forced to abandon its own analysis of mobile network coverage claims because it could not access the underlying methodologies used by the telcos to produce their coverage maps. "Mobile operators do not have a standardised or consistent approach to the coverage maps they publish via their websites and in advertising," the spokesperson said. "We continue to urge mobile operators to provide comparable coverage maps, which would enable consumers to compare mobile networks on a like-for-like basis. "There is no legal requirement for mobile network operators to provide this, but the ACCC has been advocating for more transparency for consumers for some time." There is work underway by the federal government, which has employed private consultancy firm Accenture, to map mobile coverage outside of the cities. However, ACCAN and the NFF have some reservations about the veracity and independence of the mobile network coverage resource that the federal government has promised to produce based on the collected data. "[We need] A coverage map tool that's independent for consumers, that enables them to ascertain whether or not they're going to get coverage in the area that they're in, or if there might be some difficulties getting access to that coverage," ACCAN's Ms Bennett said. "At the moment, telecommunications companies put coverage maps on their own websites, and they state that these are the levels of coverage that consumers can expect. The federal government has also promised to extend universal outdoor mobile network access by 2027 by using low-orbit satellites, which would be operated by telcos in partnership with satellite providers. The NFF's Peter Thompson said ground-based mobile infrastructure would continue to be needed so people outside of the cities could be confident they would not find themselves in a mobile black spot. "There are times that you can feel somewhat like a second-class citizen," he said. "At the end of the day, all we're after is reliable, affordable communications."

Nokia enhances Optus's 5G network with improved capacity and coverage across regional Australia
Nokia enhances Optus's 5G network with improved capacity and coverage across regional Australia

Associated Press

time12-05-2025

  • Business
  • Associated Press

Nokia enhances Optus's 5G network with improved capacity and coverage across regional Australia

Press Release Nokia enhances Optus's 5G network with improved capacity and coverage across regional Australia 12 May 2025 Espoo, Finland – Nokia will support Optus's network evolution by boosting its 5G network capabilities and modernizing sites in regional parts of Australia, the company announced today. Nokia will deploy its latest generation of Habrok Massive MIMO radios and its Levante ultra-performance baseband solutions from its AirScale portfolio to enhance the performance of Optus' network. This strategic upgrade follows Optus's Multi-Operator Core Network (MOCN) RAN-sharing agreement with TPG Telecom last year, reinforcing its commitment to providing broader coverage, faster data speeds, and a superior customer experience. Powered by Nokia's cutting-edge ReefShark System-on-Chip (SoC) technology, the compact, lightweight, and high-performance Habrok 32 massive MIMO radios offer a 33 percent boost in output power, helping Optus deliver coverage and capacity while significantly reducing power consumption. These flexible, easy-to-install solutions are ideal for new deployments and site modernization. Habrok 32 enables Optus to maximize the use of shared spectrum assets in the RAN-sharing areas, enabling higher data rates and enhanced coverage. For enhanced energy efficiency, Optus will also be able to take advantage of Habrok's 'Extreme Deep Sleep' power-saving mode, which switches off unused resources and reduces radio cell energy consumption. While saving energy, this feature does not have any negative impact on network performance. Optus will also benefit from Levante, Nokia's AI-ready 5G baseband capacity card that delivers ultra-performance and enhanced scalability while cutting energy consumption to half compared to earlier product generations. Nokia will also supply Ponente its ultra-performance, energy efficient baseband control card to support increased traffic growth. Nokia's AirScale base stations are AI-ready and equipped with ReefShark SoCs, which incorporate advanced AI acceleration capabilities. They also scale up to support extended AI workloads. 'Our deployment with Nokia's new Habrok massive MIMO radio and new Levante and Ponente baseband modules marks an important step in meeting the growing demand from our customers for enhanced connectivity in Australia's regional areas. We know connectivity is vital for our customers so they can stream their favourite content, download TV shows and movies, or upload pictures and videos onto their favourite social media platforms. The Habrok 32 massive MIMO radios bring the right balance of performance and cost efficiency for upgrading our 5G network to elevate consumer experiences and drive business productivity. Through this partnership, we are expanding our reach for customers and bringing them high-speed, reliable connectivity to more customers, communities, and enterprises,' said Kent Wu, Optus Vice President Access Network Strategy, Planning and Quality at Optus. 'The introduction of Nokia's latest solutions in this deal strengthens our long-term partnership with AirScale Massive MIMO radios and ultra-performance baseband solutions enable fast network modernization, providing a boost in 5G coverage and speeds for enhanced user experience while maximizing spectral efficiency. We are also helping Optus drive network sustainability through software innovations such as the extreme deep sleep energy-saving mode and the energy-saving capabilities enabled by Nokia's ReefShark SoC chipset,' said Tommi Uitto, President of Mobile Networks at Nokia. The Habrok 32 massive MIMO radios and Levante baseband cards are part of Nokia's comprehensive AirScale portfolio of 5G RAN solutions, offering operators like Optus a future-proof, high-performance ecosystem to build next-generation, energy-efficient networks with enhanced scalability and reliability. Multimedia, technical information and related news Product Page: AirScale Radio Access Product Page: AirScale Massive MIMO radios Product Page: AirScale baseband solutions Web Page: Zero-emission mobile networks About Nokia At Nokia, we create technology that helps the world act together. As a B2B technology innovation leader, we are pioneering networks that sense, think and act by leveraging our work across mobile, fixed and cloud networks. In addition, we create value with intellectual property and long-term research, led by the award-winning Nokia Bell Labs, which is celebrating 100 years of innovation. With truly open architectures that seamlessly integrate into any ecosystem, our high-performance networks create new opportunities for monetization and scale. Service providers, enterprises and partners worldwide trust Nokia to deliver secure, reliable and sustainable networks today – and work with us to create the digital services and applications of the future. Media inquiries Nokia Press Office Email: [email protected] Follow us on social media LinkedInXInstagramFacebookYouTube

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