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The Sun

Hundreds of thousands of TalkTalk customers will soon be CHARGED £60-a-year charge to use email accounts

HUNDREDS of thousands of TalkTalk customers will soon be charged £60 a year to use their email accounts. All those using its service are being moved to a new provider — Open-Xchange's Everymail — in the coming weeks. TalkTalk began to message customers last month to let them know their email account will be closed if they do not sign up to switch. Those who do not join will lose their existing email address, inbox, contacts and calendar. Users who do can keep those services but will need to pay a fee of £5 a month, or £60 a year. The change will affect thousands of people who received a TalkTalk email when they first signed up to the broadband provider. The firm will gradually close the inboxes of those who do not pay over the next few months. It will begin to restrict customers' account access after July 31, which means they will not be able to send emails but can still view those already received. Those who do not sign up by September 9 will have their mailboxes frozen. And after October 31, their inbox and account will be deleted — and once they are erased, they cannot be recovered. However, affected customers who do not want to pay the fee can download their emails for free and then transfer them to another provider. A TalkTalk spokesman said changes will 'ensure the best user experience'. 3 They added: 'We are actively communicating with all those affected. 'They have several options.' A LITTLE SUMMER HELP 3 TESCO is to open its delivery slots earlier in a move to help working parents over the summer holidays. The supermarket chain is allowing delivery and click-and-collect bookings eight weeks in advance, rather than four. It has also removed same-day charges for deliveries and collection from some stores and is offering 15,000 extra Click+Collect slots from outlets near popular UK holiday destinations. Online boss Rob Graham said: 'Let Tesco take some of the stress away from those summer activities.' COMPO FALLS MILLIONS of consumers will get less compensation for claims made against financial firms under new rules by the Financial Ombudsman Service. The amount of interest businesses will be charged on payouts is being slashed from 8 per cent for the first time in 25 years. Instead, it will be in line with the Bank of England's base rate, plus 1 per cent, on all claims made from January 1, 2026. SALES SPRING 3 SALES at B&M rose in the first quarter as the warm spring weather drove up demand for garden furniture. Total group revenue grew 4.4 per cent to £1.4billion in the 13 weeks to June 28 — with 81 per cent coming from its UK stores. However, slower than expected gains sent its share price tumbling yesterday to its lowest since April 2020. B&M has plans for 45 new shops in the UK this year.