Latest news with #TapanDandnaik
Business Wire
06-05-2025
- Business
- Business Wire
Mediacom Communications Introduces Groundbreaking WiFi Experience with eero 7
BUSINESS WIRE)-- Mediacom Communications today announced the launch of Advanced WiFi powered by eero 7. This next-gen connectivity experience features a dual-band mesh WiFi 7 router developed by eero, an Amazon company, that offers enhanced coverage, faster speeds and added security while supporting many connected devices. 'We are thrilled to be the first U.S. broadband provider to make eero 7 available to our customers across our 22 states,' said Tapan Dandnaik, Mediacom's SVP, Operations, Product Strategy and Consumer Experience. 'With the capability to support 120 plus devices and coverage of up to 2,000 square feet per device, our groundbreaking Advanced WiFi powered by eero 7, which includes security, back-up and content protection, will help customers future-proof their home network while taking full advantage of the multi-gig and symmetrical speeds we are rolling out in our markets.' Featuring eero's innovative TrueMesh networking technology, Advanced WiFi powered by eero 7 proactively searches for the optimal and most reliable WiFi connection possible. The technology also minimizes network disruptions to help eliminate dead spots and ensure fast and reliable WiFi availability in every room of the home. Advanced WiFi powered by eero 7 also provides world-class encryption on every device, security protocols and ongoing security updates to help ensure the home network stays safe and secure. 'Our goal is to deliver fast, reliable, and secure wifi to customers around the world. That's why we're excited to work with Mediacom to deliver an exceptional wifi experience with eero 7 to their customers across 22 states,' said Nick Weaver, CEO and co-founder of eero. 'eero 7 supports multi-gigabit speeds and its compact form factor is packed with our innovative technologies, like TrueMesh, TrueRoam, and TrueChannel. It's the perfect router for customers who rely on their wifi for everyday internet activities, like streaming, studying, and working, and are looking to upgrade to the latest Wi-Fi 7 standard. We can't wait for Mediacom customers to experience eero 7.' Advanced WiFi powered by eero 7 will be made available to all existing Mediacom Customers on May 6 th. 'Working with eero to deliver WiFi 7 technology is part of our ongoing commitment to bring cutting-edge connectivity to the communities we serve,' Dandnaik explained. 'As the number of connected devices in homes continues to grow, this solution delivers the bandwidth and power needed to keep everything running at peak performance.' ABOUT MEDIACOM COMMUNICATIONS CORPORATION Mediacom Communications Corporation is the 5th largest cable operator in the United States and the leading gigabit broadband provider to smaller markets primarily in the Midwest and Southeast. Through its fiber-rich network, Mediacom offers high-speed data, video, phone, and mobile services to over 3 million households and businesses across 22 states. The company delivers scalable broadband solutions to commercial and public-sector customers of all sizes through Mediacom Business and sells advertising and production services under the OnMedia brand. More information about Mediacom is available at
Yahoo
06-05-2025
- Business
- Yahoo
Mediacom Communications and CSG Usher in the Next Era of Customer Retention, Celebrating Nearly 30 Years Together
Showcases CSG's broadband technology leadership and success in helping operators elevate customer engagement, strengthen loyalty and accelerate revenue growth DENVER, May 06, 2025--(BUSINESS WIRE)--Mediacom Communications, the fifth largest cable provider in the United States, leads with a customer-centric approach, meeting market needs with future-ready solutions. To continue to deliver empathetic, effortless experiences, Mediacom and CSG® (NASDAQ: CSGS) today extend their nearly 30-year relationship by five years. This extension enables Mediacom to swiftly bring new innovations to the market, grow customer lifetime value and build sustainable growth momentum. "Today's consumers and businesses expect faster and more reliable connectivity, as well as intuitive digital experiences," said Tapan Dandnaik, SVP of Operations, Product Strategy and Consumer Experience at Mediacom. "As we expand the reach of one of rural America's most robust multi-gig broadband platforms, we trust CSG to help us deliver seamless, effortless service that makes our customers feel truly valued. These enhancements ensure that rural households and businesses gain access to cutting-edge broadband technology, positioning Mediacom to proactively address evolving connectivity demands and deliver exceptional customer experiences." CSG's solutions help Mediacom deliver consistent experiences that build loyalty and long-term value throughout the customer lifecycle. With a unified view across all touchpoints and business lines, Mediacom can anticipate customer needs, bring new offerings to the market faster and create more relevant, personalized interactions. In turn, customer-first optimizations drive tangible business value: improved order accuracy, proactive bill explanations and stronger data security reduce churn risk, decrease call volumes and drive on-time payments. This foundation positions Mediacom to meet and exceed expectations today and in the future with clear, connected experiences. "In a fierce market, service providers need to do it all—wow and win new subscribers with innovative offerings while deepening trust with existing subscribers," said Mike Woods, EVP and President, North America Communications, Media and Technology, CSG. "Mediacom is a standout example of a provider that balances innovation with empathetic customer care. It's rewarding to work with a brand that shares CSG's people-first culture and passion for exceptional customer experiences. That's why our relationship has endured since just two years after Mediacom was founded in 1995."
Business Wire
06-05-2025
- Business
- Business Wire
Mediacom Communications and CSG Usher in the Next Era of Customer Retention, Celebrating Nearly 30 Years Together
DENVER--(BUSINESS WIRE)-- Mediacom Communications, the fifth largest cable provider in the United States, leads with a customer-centric approach, meeting market needs with future-ready solutions. To continue to deliver empathetic, effortless experiences, Mediacom and CSG ® (NASDAQ: CSGS) today extend their nearly 30-year relationship by five years. This extension enables Mediacom to swiftly bring new innovations to the market, grow customer lifetime value and build sustainable growth momentum. 'Today's consumers and businesses expect faster and more reliable connectivity, as well as intuitive digital experiences,' said Tapan Dandnaik, SVP of Operations, Product Strategy and Consumer Experience at Mediacom. 'As we expand the reach of one of rural America's most robust multi-gig broadband platforms, we trust CSG to help us deliver seamless, effortless service that makes our customers feel truly valued. These enhancements ensure that rural households and businesses gain access to cutting-edge broadband technology, positioning Mediacom to proactively address evolving connectivity demands and deliver exceptional customer experiences.' CSG's solutions help Mediacom deliver consistent experiences that build loyalty and long-term value throughout the customer lifecycle. With a unified view across all touchpoints and business lines, Mediacom can anticipate customer needs, bring new offerings to the market faster and create more relevant, personalized interactions. In turn, customer-first optimizations drive tangible business value: improved order accuracy, proactive bill explanations and stronger data security reduce churn risk, decrease call volumes and drive on-time payments. This foundation positions Mediacom to meet and exceed expectations today and in the future with clear, connected experiences. 'In a fierce market, service providers need to do it all—wow and win new subscribers with innovative offerings while deepening trust with existing subscribers,' said Mike Woods, EVP and President, North America Communications, Media and Technology, CSG. 'Mediacom is a standout example of a provider that balances innovation with empathetic customer care. It's rewarding to work with a brand that shares CSG's people-first culture and passion for exceptional customer experiences. That's why our relationship has endured since just two years after Mediacom was founded in 1995.' Learn why broadband leaders like Mediacom lean on CSG Advanced Convergent Platform to boost efficiency and revenue growth, and on CSG Bill Explainer to eliminate bill confusion and generate value with proactive, personalized outreach. Or, get the facts on the CSG Experience to Value™ framework and how it can help drive profitability by building loyal B2B and B2C customer relationships. About CSG CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. Our customer experience, billing and payments solutions help companies of any size make money and make a difference. With our SaaS solutions, company leaders can take control of their future and tap into guidance along the way from our fiercely committed and forward-thinking CSGers around the world. Want to be future-ready and a change-maker like the global brands that trust CSG? Visit to learn more. About Mediacom Communications Mediacom Communications Corporation is the 5th largest cable operator in the United States and the leading gigabit broadband provider to smaller markets primarily in the Midwest and Southeast. Through its fiber-rich network, Mediacom offers high-speed data, video, phone, and mobile services to over 3 million households and businesses across 22 states. The company delivers scalable broadband solutions to commercial and public-sector customers of all sizes through Mediacom Business and sells advertising and production services under the OnMedia brand. More information about Mediacom is available at
