Latest news with #TheAirportShow
Khaleej Times
20-05-2025
- Business
- Khaleej Times
Travelling through Dubai airport? Soon, check in your luggage from anywhere in UAE
You could soon be checking in your baggage from anywhere in the city to travel from Dubai Airport (DXB). That is because DXB wants to make sure that at least 25 per cent of luggage is checked in from outside the airport facility. 'We handled 24 million bags this quarter, so we're going to exceed 100 million bags in Dubai this year,' said Ciaran O'Sullivan, DVP Airline Services UAE Airport Operations at Dnata. 'If we could have 20 per cent of them, that is one in five bags, to be checked in off-site here in Dubai, the impact on customer service experience at the airport would be tenfold.' Ciaran was speaking during a panel discussion at The Airport Show, which began in Dubai on Tuesday. He added that the airport was hoping to scale their partnership with the company Dubz — which allows travellers to check in and receive their boarding pass from a home or a hotel — to achieve this. 'They satisfy thousands of customers a year but we need to get scale so that we can bring the unit price down,' he said. 'By working with the RTA, the metro system, Dubai Airport, holiday companies, hotels and the masses, we can do a lot.' Launched in 2016, Dubz provides a baggage collection and delivery service that can be booked online at any time. After being selected the winner of an aviation and travel incubator program co-founded by the Emirates Group, GE, and Dubai Tourism, the company was acquired by Dnata. Passenger perception According to John Dyett, Vice President of Baggage Service Delivery at DXB, ensuring proper handling of baggage is of utmost importance for the airport. 'Baggage handling often defines a passenger's perception of an airport,' he said. 'We need to think what steps can airports take to minimise mishandling while enhancing speed and predictability?' He added that the airport handles approximately 250,000 bags every day, going up to 300,000 on busy days in the first quarter of this year. Several airports in the world have been using AI to ensure timely delivery of baggage, Dr Heba Kurdi, research affiliate of Artificial Intelligence at Massachusetts Institute of Technology (MIT), added. 'There are already some airports who are utilising semi-smart sorting systems for their baggage,' she said. 'We also have AI-powered simulation and digital twins that help airports to do and test operations before, like having them in real-life scenarios.' Another expert at the event, Amel Chadli, president of Gulf Countries, Schneider Electric, called the vision of Dubai Airport 'forward thinking' and something that will improve the experience of passengers. 'Dubai Airport's push for off-terminal baggage check-in is a forward-thinking move that can ease terminal congestion, boost operational efficiency, and elevate the passenger journey,' she said. 'Across the international airports we support, we've seen that smart automation, energy-efficient systems, and advanced distribution management are key to streamlining ground handling and enabling a seamless travel experience."
Travel Daily News
12-05-2025
- Business
- Travel Daily News
RX to launch inter aviation Arabia in Riyadh in February 2026
inter aviation Arabia will spotlight Saudi Arabia's aviation ambitions as the Kingdom targets 330 million passengers annually by 2030. RIYADH, SAUDI ARABIA – RX, a global leader in events and exhibitions and the team behind industry flagships such as inter airport Europe and The Airport Show, Dubai, has announced the launch of inter aviation Arabia, scheduled to take place in Riyadh in February 2026. The event aims to become one of the leading platforms for the aviation industry in the Middle East, significantly contributing to advancing Saudi Arabia's Vision 2030 and its transformation into a global aviation and logistics hub. According to the General Authority of Civil Aviation (GACA), the Saudi Aviation Strategy is backed by US$100 billion in investments and aims to enhance the Kingdom's connectivity to over 250 destinations across 29 airports and accommodate 330 million passengers annually by 2030. Vasyl Zhygalo, Managing Director, Middle East and Emerging Markets, RX, said: 'inter aviation Arabia is launching during a significant period of transformation in the aviation sector, both regionally and globally. Our aim is to establish a platform that fosters strategic dialogue, investment, and innovation, ultimately driving meaningful outcomes for the industry while supporting Saudi Arabia's goals of becoming a global aviation hub. We look forward to providing the industry with more details in the coming months'. The event will focus on four key pillars: airport investments, infrastructure, equipment, and airline route development. Together, these pillars represent the essential components of a modern and resilient aviation ecosystem. As global air travel continues to grow, advancements in ground support technology, terminal automation, and sustainable operations are transforming equipment standards. Meanwhile, infrastructure and route development remain crucial for capacity expansion and operational efficiency. With optimal conditions for commercial engagement and market growth, inter aviation Arabia will draw a high-quality international audience of decision-makers, including executives from airports and airlines, air cargo carriers, and aviation technology providers. Attendees can expect a world-class showcase of products, live technology demonstrations, and an extensive programme of technical seminars that explore the latest developments in aviation efficiency and innovation. 'inter aviation Arabia leverages RX's vast aviation event expertise, enhancing its dedication to connecting industry leaders with new opportunities in both emerging and established markets,' added Zhygalo.
Mid East Info
11-05-2025
- Business
- Mid East Info
RX to launch inter aviation Arabia in Riyadh in February 2026 - Middle East Business News and Information
New Riyadh-based trade fair aims to boost aviation investment, innovation, and global connectivity across the Middle East inter aviation Arabia will spotlight Saudi Arabia's aviation ambitions as the Kingdom targets 330 million passengers annually by 2030 Supported by RX's international event expertise, the show will bring together global stakeholders across airport development, equipment, infrastructure, and airline route expansion Riyadh, Saudi Arabia, May 2025: RX, a global leader in events and exhibitions and the team behind industry flagships such as inter airport Europe and The Airport Show, Dubai, has announced the launch of inter aviation Arabia, scheduled to take place in Riyadh in February 2026. The event aims to become one of the leading platforms for the aviation industry in the Middle East, significantly contributing to advancing Saudi Arabia's Vision 2030 and its transformation into a global aviation and logistics hub. According to the General Authority of Civil Aviation (GACA), the Saudi Aviation Strategy is backed by US$100 billion in investments and aims to enhance the Kingdom's connectivity to over 250 destinations across 29 airports and accommodate 330 million passengers annually by 2030. Vasyl Zhygalo, Managing Director, Middle East and Emerging Markets , RX , said: 'inter aviation Arabia is launching during a significant period of transformation in the aviation sector, both regionally and globally. Our aim is to establish a platform that fosters strategic dialogue, investment, and innovation, ultimately driving meaningful outcomes for the industry while supporting Saudi Arabia's goals of becoming a global aviation hub. We look forward to providing the industry with more details in the coming months.' The event will focus on four key pillars: airport investments, infrastructure, equipment, and airline route development. Together, these pillars represent the essential components of a modern and resilient aviation ecosystem. As global air travel continues to grow, advancements in ground support technology, terminal automation, and sustainable operations are transforming equipment standards. Meanwhile, infrastructure and route development remain crucial for capacity expansion and operational efficiency. With optimal conditions for commercial engagement and market growth, inter aviation Arabia will draw a high-quality international audience of decision-makers, including executives from airports and airlines, air cargo carriers, and aviation technology providers. Attendees can expect a world-class showcase of products, live technology demonstrations, and an extensive programme of technical seminars that explore the latest developments in aviation efficiency and innovation. 'inter aviation Arabia leverages RX's vast aviation event expertise, enhancing its dedication to connecting industry leaders with new opportunities in both emerging and established markets,' added Zhygalo. About RX: RX is a global leader in events and exhibitions, leveraging industry expertise, data, and technology to build businesses for individuals, communities, and organisations. With a presence in 25 countries across 41 industry sectors, RX hosts approximately 350 events annually. RX is committed to creating an inclusive work environment for all our people. RX empowers businesses to thrive by leveraging data-driven insights and digital solutions. RX is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. About RELX: RELX is a global provider of information-based analytics and decision tools for professional and business customers. RELX serves customers in more than 180 countries and territories and has offices in about 40 countries. It employs more than 36,000 people over 40% of whom are in North America. The shares of RELX PLC, the parent company, are traded on the London, Amsterdam and New York stock exchanges using the following ticker symbols: London: REL; Amsterdam: REN; New York: RELX.
Hi Dubai
08-05-2025
- Business
- Hi Dubai
Dubai Airport Aims for 25% Off-Site Baggage Check-In to Improve Passenger Experience
Dubai International Airport (DXB) is pushing forward with plans to check in 25% of passenger baggage outside the airport, a move set to significantly reduce congestion and enhance customer service. The ambitious goal follows a panel discussion at The Airport Show, where airport officials outlined their strategy to improve baggage handling through off-site check-in services. Ciaran O'Sullivan, DVP of Airline Services at Dnata, revealed that DXB handles an estimated 24 million bags this quarter, with projections to exceed 100 million bags this year. "If 20% of these bags could be checked in off-site, the impact on the customer experience would be tenfold," he said. The airport is keen to expand its partnership with Dubz, a baggage collection and delivery service, to make this possible. Launched in 2016, Dubz allows travelers to check in their luggage and receive boarding passes from their homes or hotels. Currently, Dubz caters to thousands of customers annually, but O'Sullivan highlighted the need for scaling the service to make it more affordable. By collaborating with entities such as the RTA, metro system, hotels, and holiday companies, DXB aims to broaden its reach and streamline operations. John Dyett, Vice President of Baggage Service Delivery at DXB, emphasized the importance of efficient baggage handling in shaping passengers' perceptions of the airport. With an average of 250,000 bags processed daily, improving speed and reducing mishandling is critical. Experts at the event, including Dr. Heba Kurdi from MIT, also discussed how AI is being leveraged globally to enhance baggage management. Dubai Airport's initiative, praised for its forward-thinking approach, aims to alleviate terminal congestion and boost overall efficiency. News Source: Khaleej Times
Hi Dubai
07-05-2025
- Business
- Hi Dubai
DWC Airport Unveils Futuristic Travel Experience Featuring AI, Robots and Seamless Check-In
Dubai is set to redefine air travel with a cutting-edge experience at Al Maktoum International Airport (DWC), where artificial intelligence, autonomous robots, and biometric systems will work together to create one of the most seamless airport journeys in the world. Unveiled at The Airport Show in Dubai on Tuesday, the new system promises to streamline every step of the passenger journey—from luggage drop-off to immigration and boarding. The most striking upgrade is a 'smart corridor' that will allow travellers to clear immigration in seconds. Compared to the current smart gates at Dubai International Airport (DXB), the corridor will allow up to 10 passengers to pass through in the time it takes one person to clear DXB's system. 'Our future will be one of seamless travel,' said Lieutenant General Mohammed Ahmed Al Marri, Director General of the General Directorate of Identity and Foreign Affairs. He emphasized how AI will handle passport verification automatically, eliminating the need for manual checks and stamping. Despite these technological strides, Al Marri noted that Dubai Airports will retain personal touches, with special counters for children and prioritized services for mothers and the elderly. 'We have not forgotten about children,' he said, 'and we have dedicated a special counter for them, which is the first of its kind in the world.' The innovation continues outside the terminal. An intelligent traffic management system will monitor vehicles on their way to the airport, helping airlines anticipate arriving passengers. Once travellers reach DWC, the journey becomes entirely automated. Passengers will be greeted by concierge robots at curbside, while self-bag drop robots handle checked luggage directly from their vehicles. Bags will be tagged automatically upon booking through an app, which also allows travellers to manage flight details, shop duty-free, and enter a virtual airport metaverse before even leaving home. 'The complete check-in experience starts the moment passengers enter their cars,' said Abdulla Al Shamsi, Senior Director of Future of Things at Dubai Aviation Engineering Projects. 'The system will weigh bags in the car and autonomous robots will take it from there.' Inside the terminal, immersive digital experiences will entertain travellers. Autonomous delivery bots will serve food, beverages, and duty-free purchases, while lounges will offer shopping, dining, and rest areas with door-to-seat delivery services. Children's play areas, mixed-use digital spaces, and biometric-enabled baggage claim kiosks will further enhance the futuristic experience. Baggage claim itself will move beyond traditional conveyor belts. Instead, passengers can choose between biometric kiosks or home delivery via autonomous vehicles. Additionally, those flying through DWC may arrive via metro or bonded eVTOL aircraft—urban air taxis designed to reduce congestion and offer rapid access to the airport. Dubai Airports CEO Paul Griffiths previously confirmed that DWC will be built around eight smaller terminals, each offering a more intimate, efficient travel experience. Underground trains will connect terminals, while autonomous guided vehicles with immersive digital glass will transport passengers within the airport. Set to become the world's largest airport, DWC is positioning itself as the benchmark for the future of air travel—where technology, convenience, and comfort intersect. News Source: Khaleej Times
