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Mid East Info
23-05-2025
- Business
- Mid East Info
AZIZI DEVELOPMENTS' MR. MIRWAIS AZIZI RECEIVES CERTIFICATE OF APPRECIATION FROM HIS HIGHNESS SHEIKH HAMDAN BIN MOHAMMED BIN RASHID AL MAKTOUM
Dubai, United Arab Emirates, May 2025 : Mr. Mirwais Azizi, Founder and Chairman of Azizi Developments, a leading private developer in the UAE, has received a certificate of appreciation from His Highness Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai and Chairman of The Executive Council, in recognition of his exceptional philanthropic support to governmental initiatives. The certificate was formally presented by Ms. Zainab Juma Al Tamimi, Director of the Mohammed bin Rashid Global Centre for Endowment Consultancy, on behalf of the Crown Prince of Dubai, and follows Mr. Mirwais Azizi recently having been bestowed the prestigious 'Mohammed bin Rashid Al Maktoum Order for Philanthropy' by His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai. Mr. Mirwais Azizi stated: 'We are honored by this recognition from His Highness Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum. Giving back to the communities we operate in is of fundamental importance to our mission of enriching lives. We remain committed to creating long-term impact through initiatives that support those in need and foster the well-being of future generations.' Azizi's corporate social responsibility (CSR) endeavors extend across the UAE and globally, focusing on social inclusion, education, healthcare, sustainability, and support for sporting events, amongst other areas of impact.
Hi Dubai
20-05-2025
- Business
- Hi Dubai
Dubai Launches Major Affordable Housing Initiative to Boost Urban Livability
Dubai has taken a major step toward inclusive urban living with the launch of a new wave of affordable housing projects, following an agreement signed in the presence of His Highness Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai and Chairman of The Executive Council. The Roads and Transport Authority (RTA), Dubai Municipality, and Wasl Group signed the agreement to develop more than 17,000 residential units across six key areas, including Me'aisem 1, Al Twar 1, and Al Qusais Industrial Area 5. Spanning 1.46 million square metres, the projects aim to provide high-quality housing at affordable rents, targeting skilled professionals from both public and private sectors. The initiative aligns with directives from The Executive Council and supports the Dubai 2040 Urban Master Plan and the Affordable Housing Policy. These efforts seek to create vibrant, inclusive communities with improved access to services, efficient connectivity, and reduced commuting times. 'This programme reflects our leadership's commitment to community well-being,' said HE Mattar Al Tayer, Director General of the RTA. 'It will help cut living costs, improve employee satisfaction, and support a more balanced urban lifestyle.' HE Marwan bin Ghalita of Dubai Municipality emphasized the initiative's role in strengthening Dubai's social fabric and enhancing quality of life, while HE Hesham Al Qassim of Wasl Group noted its contribution to sustainable, future-ready housing. The first phase of development will serve as a model for future projects aimed at optimising land use and meeting the diverse needs of Dubai's growing population. The programme also supports the UAE's broader goal of making 2025 the 'Year of Community.' News Source: Dubai Media Office
Gulf Today
10-05-2025
- Business
- Gulf Today
Dubai's unified service model drives govt excellence, improves people's lives: Hamdan
Sheikh Hamdan Bin Mohammed Bin Rashid Al Maktoum, Crown Prince of Dubai, Deputy Prime Minister, Minister of Defence, and Chairman of The Executive Council of Dubai awarded the Hamdan Flag to the General Directorate of Identity and Foreigners Affairs, recognising its outstanding achievement in applying the Services 360 policy and delivering integrated, proactive services that anticipate future needs. "Guided by the vision of His Highness Sheikh Mohammed Bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, our government services not only meet expectations-they anticipate them. Services 360 is not a procedural enhancement; it is a comprehensive approach that strengthens the partnership between government, business, and society. It transforms data and digital integration into a seamless, human-centric experiences," Sheikh Hamdan said. "To date, 997 government services have been redesigned under the Services 360 policy, saving Dhs2.3 billion for customers and AED1.6 billion for government entities. These results are testament to Dubai's unified approach to service transformation. I am proud of the teams who have improved public services through collaboration and integration. Every entity that has contributed to this effort is part of Dubai's story of excellence." The General Directorate of Identity and Foreigners Affairs was recognised for placing the service user at the heart of every experience, embodying the one-government spirit that characterises Dubai's public service model. Sheikh Hamdan added: "The Hamdan Flag is awarded for real-world impact. I congratulate the General Directorate of Identity and Foreigners Affairs for transforming its services into a model of efficiency, foresight and customer value." Sheikh Hamdan also congratulated Dubai Customs for winning Best Pioneering Initiative, and Dubai Police for winning the Best Digital City Experience. The Roads and Transport Authority achieved the highest customer trust score for the second consecutive year. Sheikh Hamdan hailed the beginning of a new phase of public service excellence, commending every shortlisted entity for its contribution. The winners were announced during the annual awards ceremony of the Hamdan Bin Mohammed Programme for Government Services, organised by the Dubai Model Centre under the General Secretariat of The Executive Council. The event was held in the presence of Sheikh Ahmed Bin Mohammed Bin Rashid Al Maktoum, Second Deputy Ruler of Dubai and Deputy Chairman of The Executive Council, and Sheikh Ahmed Bin Saeed Al Maktoum, Chairman of the Dubai Civil Aviation Authority and Deputy Chairman of The Executive Council. The second phase of the Services 360 policy resulted in direct savings of Dhs2.3 billion for customers and Dhs1.6 billion for government entities, a 93% reduction in waiting times and the number of required visits, a 63% reduction in service requirements, a 59% cut in processing time, and a 56% overall reduction in service completion time. The nine finalists selected for the Hamdan Flag from 27 government entities, were: Dubai Electricity and Water Authority, Community Development Authority, Roads and Transport Authority, General Directorate of Identity and Foreigners Affairs-Dubai, Dubai Municipality, Dubai Police, Department of Economy and Tourism, Dubai Customs, and Mohammed Bin Rashid Housing Establishment. Dubai Customs received the Best Pioneering Initiative Award for its Cross-Border e-Commerce project, which enhances service efficiency and positions Dubai as a leading global hub for e-commerce through real-time customs clearance and pre-emptive solutions. Dubai Police was awarded the Best Digital City Experience for the Ahsan Allah Aza'akum initiative, digitising death related procedures for UAE citizens in Dubai (phase one), developed in partnership with key entities including the Dubai Electricity and Water Authority, Dubai Municipality, the Dubai Health Authority, the Community Development Authority, the Roads and Transport Authority, Dubai Civil Defence, and the Ministry of Health and Prevention. The initiative will expand in its second phase to include other population in the Digital City Experience category included: digitalisation of land grants and exchange (Mohammed Bin Rashid Housing Establishment), electric vehicle driving experience (Dubai Electricity and Water Authority), vehicle licensing (Roads and Transport Authority), and digitising death related procedures for UAE citizens in Dubai (Dubai Police). The Roads and Transport Authority was honoured for achieving the highest customer trust score for the second year in a row, underscoring the government's commitment to service excellence. The Hamdan Bin Mohammed Programme for Government Services follows a rigorous evaluation by the Dubai Model Centre and international experts, based on five core criteria: results and impact, whole-of-government approach, innovation, service culture, and sustainability. Residents also participated in customer feedback, reinforcing the customer's role in shaping future services. Abdulla Mohammed Al Basti, Secretary General of The Executive Council of Dubai, said: "The results of the Services 360 policy reflect the strength of Dubai's governance model, where the leadership's vision is translated into measurable, real-world outcomes. The Hamdan Flag celebrates government entities that create tangible improvements in people's lives, led by proactive design, institutional integration, innovation, and a commitment to exceeding public expectations." Hamad Al Mansoori, Director General of the Digital Dubai Authority said: "The new addition of the 'Digital City Experiences' category within the Hamdan Bin Mohammed Programme for Government Services reflects a genuine translation of cross-entity integration and unified government efforts under a shared vision to enhance quality of life in Dubai. Dubai Police's recognition in this category marks a new milestone in its journey and reaffirms its commitment to delivering seamless, customer-centric digital experiences that are both efficient and innovative." Dr. Hazza Khalfan Al Nuaimi, Assistant Secretary General for Excellence and Government Services Sector at the General Secretariat of The Executive Council of Dubai, said: "The Hamdan Bin Mohammed Programme for Government Services has become a comprehensive framework for designing, delivering, and assessing government services. The Hamdan Flag represents more than recognition-it marks the transformation of strategic ambition into operational excellence." Eman Al Suwaidi, Director of Assessment and Studies, General Secretariat of The Executive Council, said: "This year saw a marked improvement in proactive, integrated services across entities. The programme encourages continuous innovation, helping government entities redefine the customer journey using data, co-design, and digital collaboration." WAM
Hi Dubai
30-04-2025
- Business
- Hi Dubai
Dubai Launches Best Government Practices Series to Drive Innovation and Future-Readiness
Dubai kicked off the 2025 Government Best Practices Series today, uniting local and international leaders to accelerate innovation, service excellence, and future-readiness across its public sector. Organised by the General Secretariat of The Executive Council of Dubai, the event gathers experts and senior officials to share successful strategies in digital transformation, institutional learning, and agile governance. It showcases leading practices recognised by the Dubai Government Excellence Programme and the Hamdan bin Mohammed Programme for Government Services. Abdulla Mohammed Al Basti, Secretary-General of The Executive Council, said the initiative reflects the leadership's vision of building a proactive and human-centred government. 'People remain at the centre of every policy, initiative, and service,' he noted, reaffirming Dubai's push for globally benchmarked public service standards. Day one featured sessions led by government entities including Dubai Police, RTA, Civil Defence, and Public Prosecution, focusing on AI-driven service delivery, innovation, and human capital development. The City Makers initiative led the main panel on collaborative service design, recognising standout efforts under the Executive Benchmarking Programme. Nine government initiatives were spotlighted, such as Dubai Customs' 'Advance Ruling,' Digital Dubai's 'City Tribe Ecosystem,' and DEWA's 'High Electricity Consumption Alerts'—highlighting a culture of data-driven and sustainable governance. The series continues Wednesday with sessions on smart government integration, institutional resilience, and AI leadership, featuring contributions from Dubai Municipality, Dubai Airports, and the Dubai Future Foundation. The closing panel, 'Partners in Leadership,' will underline the city's ongoing commitment to collaborative excellence, bringing together voices from Dubai Culture and the General Directorate of Identity and Foreigners Affairs. News Source: Emirates News Agency
Emirates 24/7
30-04-2025
- Business
- Emirates 24/7
Dubai hosts Government Best Practices Series 2025
- Dubai hosts Government Best Practices Series 2025 to shape future of public sector work - Meetings organised by the General Secretariat of The Executive Council - Initiative designed to enhance Dubai's future readiness by sharing knowledge and best practices - Government Best Practices Series 2025 offers interactive platform to exchange best practices and embed a culture of excellence across Dubai's government ecosystem Abdulla Al Basti: Knowledge-sharing initiatives like the Government Best Practices Series 2025 reaffirm Dubai's commitment to continuous development based on the highest global standards The Government Best Practices Series 2025, organised by the General Secretariat of The Executive Council of Dubai, commenced today in Dubai. The event brings together leadership from Dubai Government entities alongside local and international experts specialising in government administration, institutional excellence, and future foresight. The meetings aim to highlight the key pillars of government work, including innovation, digital transformation, institutional learning, service design, and future-readiness. The event has been designed for participants to share success stories recognised by the Dubai Government Excellence Programme and the Hamdan bin Mohammed Programme for Government Services, reaffirming Dubai's commitment to enhancing the effectiveness, agility, and future-readiness of its government ecosystem. His Excellency Abdulla Mohammed Al Basti, Secretary General of The Executive Council of Dubai, noted that Dubai's ongoing commitment to excellence is inspired by the vision of His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, and guided by the directives of His Highness Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai, Deputy Prime Minister, Minister of Defence, and Chairman of The Executive Council of Dubai. He said: 'Knowledge-sharing initiatives like the Government Best Practices Series 2025 reaffirm Dubai's commitment to continuous development based on the highest global standards. People remain at the centre of every policy, initiative, and service.' He added: 'As government entities continue to work together, we are collectively shaping advanced shared standards for future-ready governance that meet the aspirations of society. This reinforces Dubai's position as a global leader in designing proactive, agile, and human-centred government models.' Dr. Hazza Khalfan Al Nuaimi, Assistant Secretary General for Excellence and Government Services Sector at The Executive Council of Dubai, said: 'Sharing knowledge and best practices helps deliver integrated, future-ready public services that anticipate and meet community expectations. The Government Best Practices Series embodies this concept, accelerating knowledge transfer to support the continuous evolution of modern governments.' The first day of the Government Best Practices Series 2025 featured a series of sessions that heard success stories from leading government entities. Sessions addressed the impact of digital transformation and artificial intelligence (AI) on service delivery, the role of innovation in raising performance, as well as best practices in knowledge transfer and capacity building. There were presentations from Dubai Police, winner of the 2024 Hamdan Flag; the Roads and Transport Authority (RTA) on AI applications; Dubai Police on future-readiness initiatives; Dubai Civil Defence on innovation and institutional learning; and Dubai Public Prosecution on human capital excellence. The main panel discussion, led by the City Makers initiative from the General Secretariat of The Executive Council of Dubai, focused on the design of joint government services. The discussion also recognised outstanding initiatives led under the Executive Benchmarking Programme. The sixth cycle of the Executive Benchmarking Program highlighted nine innovative government initiatives reflecting Dubai's commitment to collaborative excellence. Featured projects included 'Advance Ruling' by Dubai Customs; 'Dubai's Emissions Factors Guideline Road Transport Sector' by the Dubai Environment and Climate Change Authority; and the Establishment of the Dubai International Mediation Centre by the Government of Dubai Legal Affairs Department. The initiatives recognised also included: 'Next Generation Airspace' from DANS; 'High Electricity Consumption Alerts' from DEWA; 'Digital City Tribe Ecosystem' from Digital Dubai, 'Dubai Can - Refill for Life' from the Department of Economy and Tourism; 'ALFA – The Future Financial Advisor' by the Department of Finance; and Sustaining the Safety of Dubai's Buildings by Dubai Civil Defence. The series will continue on Wednesday with a series of sessions and workshops showcasing global best practices in service innovation, customer experience, and smart government integration. The second day will open with a presentation highlighting key achievements in Dubai's government, followed by panel discussions on institutional resilience and risk management, in addition to a session titled How We Rose to the Elite, organised by Dubai Municipality and Dubai Airports. Further sessions will highlight the Dubai Sandbox initiative led by Dubai Future Foundation; the Dubai Electricity and Water Authority's efforts to design services for People of Determination; leadership in Emiratisation by Dubai Police; advancements in digital empowerment by Dubai Air Navigation Services; and a session on pioneering practices in artificial intelligence organised by the Dubai Electricity and Water Authority. The meetings will conclude with a panel discussion titled Partners in Leadership: Collaborating for Government Excellence, organised by the Dubai Culture and Arts Authority and the General Directorate of Identity and Foreigners Affairs – Dubai. Follow Emirates 24|7 on Google News.
