Latest news with #ThePathForward
Zawya
05-03-2025
- Business
- Zawya
Africa Rising Leadership Summit & Awards to empower Africa's future through digital transformation
Africa Rising Leadership is proud to announce the Africa Rising Leadership Summit & Awards, a premiere leadership gathering set to take place in Johannesburg on 27 and 28 March 2025 at the Inanda Club Sandton. This landmark event will bring together Africa's most dynamic and visionary leaders in a two-day Summit to explore the intersection of leadership and digital transformation under the theme 'The Path Forward - Empowering Africa's Future through Leadership in the Age of Digital Transformation.' The summit is set to feature a stellar line-up of speakers, including Nomvula Nxumalo (MiWay Insurance), Themba Chakela (e-Motion), Jackie Kennedy (LeadMe Academy), Francois de Wet (Wamly), Moshe Apleni (Spur Group), Simo-Sihle Mvinjelwa (Baker Hughes), and Sylvester Chauke (DNA Brand Architects) among many other experts driving impact in their industries. Africa Rising Leadership is dedicated to nurturing and empowering the next generation of African leaders, equipping them with the skills and mindset necessary to drive sustainable growth, digital innovation, and inclusive development across the continent. Through a thought-provoking summit featuring keynote addresses leadership masterclasses from industry leaders and an awards evening dedicated to honouring and celebrating leadership excellence. Speaking on the vision for the Summit, Nomazibulo Tshanga, founder and CEO of Africa Rising Leadership commented 'Africa has everything it needs to be a global powerhouse; the talent, resilience, and a thriving entrepreneurial spirit. But to fully realise that potential, we need leaders who are ready to embrace change and challenge the status quo. The digital age presents Africa with an unprecedented opportunity to drive transformation with Leadership at the heart. Through the Africa Rising Leadership Summit & Awards, we are creating a space where we can engage in empowering dialogue that will drive meaningful change.' The Africa Rising Leadership Awards will honour the individuals and organisations reshaping industries, building inclusive economies, and pushing the boundaries of what's possible. Recognising innovation, entrepreneurship, and outstanding leadership, these awards will shine a light on those who are redefining success across the continent. With over 500 delegates expected to attend, this is the ultimate opportunity to connect, learn, and be part of the movement shaping Africa's future. The event takes place on 27 and 28 March at the Inanda Club Sandton.
Yahoo
13-02-2025
- Business
- Yahoo
Starbucks sets new limit on amount customers can order through app
Starbucks is making some changes to its mobile ordering system in order to speed up service. The coffee giant confirmed to that it has reduced the maximum number of items online customers can order — from 15 to 12. Additionally, as first reported by Bloomberg, Starbucks app/website users no longer have the ability to add a splash of milk or lemonade to a classic Refresher or the option to order a caffè americano without water, as these modifications already exist in beverages that are on the menu. The changes were made to improve the ordering experience for customers, reduce wait times and ease the workload for its baristas, according to Starbucks. Back in October, Starbucks' new CEO Brian Niccol shared plans to get the chain's 40,000+ locations back to their 'community coffeehouse roots' in a video message titled 'The Path Forward.' 'We need to offer a great experience to our customers every single time, especially during the morning peak,' Niccol said in the video, adding that the company would be 'reorienting' its work to ensure baristas prepare and deliver beverages directly to customers. 'This is the moment of truth,' he continued. 'To succeed, we need to address staffing in our stores, remove bottlenecks and simplify things for our baristas. We need to refine mobile order and pay so it doesn't overwhelm the café experience. We know how to make these improvements, and when we do, we know customers will visit more often.' In the time since, the chain has made several changes to operations, including extending free refills to all customers lounging in its cafe, bringing back condiment bars and reversing its open-door policy. For years, baristas and customers alike have posted online about how the often-excessive amount of mobile orders have negatively impacted their Starbucks experiences. 'I should not be feeling like I walked into a burning building every time I start my shift,' one worker posted in May 2024. 'I should not be asked to stay well over what I was originally scheduled for almost every day,' they continued. 'I should not be holding my pee for 1-2 hours because if I dare to go to the bathroom for 2 minutes, everything will collapse on 2 other people on the floor.' The mobile ordering change has been welcomed by some baristas working today. 'Baristas are the most important part of the Starbucks experience,' Sal Hirsch, a barista from Philadelphia and bargaining delegate with Starbucks Workers United, tells adding that baristas that open and close the stores every day, clean, make drinks greet customers and remember the names and favorite orders of their regulars. 'Clearly Starbucks executives are hearing us after years of union baristas raising alarms about the mobile order system, understaffing in our stores, and more,' Hirsch says. 'Any steps taken to make the mobile order process more workable for baristas is a union win, but more needs to be done. It's time to finalize fair contracts that invest in baristas and provide the support and protections we need to do our jobs.' On social media, some workers seem skeptical about the change. 'this literally doesn't even matter since there's no cool down on the mobile app,' one barista wrote. 'the other day a lady ordered 12 drinks, and then 12 food items, and then another couple food and drink items. this changes nothing.' 'Last week a woman ordered 35 drinks on 5 separate back to back orders,' wrote another. 'Yea, I had a customer who would place 2 orders every Tuesday since he hit the cap,' added one more. 'That way he can get drinks for the whole office.' This article was originally published on
