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Business Insider
a day ago
- Business
- Business Insider
'Quiet cracking' is the latest buzzword to hit the workplace
Welcome back to our Sunday edition, where we round up some of our top stories and take you inside our newsroom. Multi-thousand-dollar tabs. Endless emails. A three-figure chicken tender tower. Staff from The Surf Lodge, a popular Hamptons hot spot among young Wall Streeters, spoke to Business Insider about what it's like to work there — and what it's like to tell some powerful people "no." How one woman's Instagram became the obsession of dozens of swindled men. Get hot, do drugs, build a bunker: Meet the AI apocalypse super preppers. Silicon Valley's young founders are giving up alcohol to go "grind mode." Inside JPMorgan's new Manhattan headquarters — and its high-end perks. If this was forwarded to you, sign up here. Download Business Insider's app here. This week's dispatch Forget quiet quitting Employees are " quiet cracking" — the silent struggle of feeling dissatisfied at work but unable to do much about it. It's not quite burnout, but it's the feeling that can lead to burnout. My colleagues Sarah Jackson and Henry Chandonnet have been following this trend closely in recent days. They've talked to workers who describe what it feels like and how they navigated it, including one person who said he actually experienced it 15 years ago. We also asked you if you had experienced "quiet cracking." More than 200 people responded to our survey, with the vast majority saying they had. You might think, if things are so bleak, why won't these workers just quit, move on, or get another job? In this economy, it's not so simple. Some people are just grateful to be employed, particularly as job growth is slowing and finding a job is so tough right now. Unhappy workers might also stay because they need the paycheck, or they worry that another job will be more of the same. Change can be scary and risky, so maintaining the status quo is often the easiest thing to do. The " Big Stay," those resisting the urge to quit, is also quite different from just a few years ago. Job switching was plentiful during the Great Resignation, when workers often had an upper hand with management. " Quiet quitting," or workers who were able to get by without taking their jobs too seriously, was a common refrain in 2022 and 2023. But now, "quiet cracking" is emblematic of bigger trends sweeping across corporate America. Companies are getting leaner, more efficient, and more hardcore about their operations. Layoffs are increasingly common across industries. As Business Insider's Aki Ito put it, workplace loyalty is dead. One survey respondent described his "quiet cracking" symptoms to us: "Huge lack of motivation, fatigue. Constant feeling of being unheard." Yet for all the "quiet cracking" out there, there's another side of the story that can't be ignored: at least these folks still have jobs. What do you think of quiet cracking? Are you suffering from it or know a colleague who is? Let me know what you think: srussolillo@ Are you my scammer? Over a dozen men around the world told BI they'd fallen victim to one specific scheme: They were sucked into online relationships with a woman who slowly convinced them to invest more and more into a fake asset, until they lost everything. Then, an apparent mistake by the scammer led the men to each other. Together, they found a real person who looked like the scammer — a climate change advocate with a large Instagram following. She was a victim, too. From AI to YOLO A growing number of Silicon Valley denizens believe AI is going to fundamentally transform society — and soon. It's pushed them to radically revamp their lives right now. The changes they've implemented range from getting divorced to spending their retirement savings and building doomsday bunkers. For some, it's driven by a belief that AI will soon unlock a new wave of human flourishing. For others, it's driven by the fear that an AI-driven apocalypse is imminent, and the little time left should be spent doing what really matters. The bucket list mentality. Going San Francisco-sober Drinking is declining nationally, and young people seem to be leading the charge. Still, in San Francisco, the (non) drinking culture is built different. Business Insider spoke to nine young founders in Silicon Valley, most of whom had given up alcohol or dramatically cut back. Some said they might still drink in New York but abstained in San Francisco, thanks to the city's "lock in" and "grind mode" culture. In some cases, they abstain because they want to signal dedication to that startup grind. " Your body's a temple." JPMorgan Chase's new HQ One of America's biggest banks is gearing up to open their new headquarters at 270 Park Avenue in Manhattan. While the exact move-in date is still unclear, the 60-story skyscraper is full of amenities and luxury perks. JPMorgan employees told BI that the bank has been posting updates on its intranet. The new headquarters will include a state-of-the-art gym — which employees have to pay a membership fee to access — an Irish pub, food hall, AI tech, and more. Take a look. What's on the menu at JPMorgan's new headquarters This week's quote: "We're accidentally training an entire generation to be workplace hermits." — Clinical health psychologist Laura Greve on workers developing unhealthy attachments to AI chatbots. More of this week's top reads: Exclusive: Microsoft is trying to poach Meta AI talent and offering multimillion-dollar pay packages, internal documents show. The new metric bosses are tracking: How often you use AI. US bankruptcies are surging past 2020 pandemic levels. The DIY cage armor in Ukraine keeps getting weirder, wilder — and more ' Mad Max.' The protein bros have won. The buzz around THC drinks is going flat. Government data is now in question. Here's where macro investors are turning to fill the gaps. Exclusive: AI startup Perplexity is raising more money at a $20 billion valuation. Welcome to Super City, USA.
Business Insider
10-08-2025
- Business
- Business Insider
Wall Streeters flock to The Surf Lodge in the Hamptons. We asked staff what it's like to serve them.
For Tommy Saleh, Saturday evenings in the summer often involve telling powerful people one of their least favorite words: no. A cultural programming and marketing consultant at The Surf Lodge, a popular Hamptons spot for Wall Streeters, Saleh has to regularly tell customers that they can't bring additional guests to their bottle-service table at the last minute. "A lot of people are powerful and entitled, they think they can get two more people," Saleh said. "They want to throw money at you, and it's not really about money anymore, it's about being annoying to the table next to you or at capacity." The Surf Lodge doesn't just offer bottle-service tables and live music — it's also a seaside hotel and restaurant in Montauk. Business Insider spoke to six current and former employees about what it's like behind the scenes, and whether the infamous, three-figure chicken tender tower is as good as finance interns seem to think. The place is packed with the powerful Business Insider verified all of the staffers' employment. They each said most of the weekend guests are in their mid-20s or 30s, mainly from the corporate and creative worlds. Saleh said he's seen both business deals and marriages start at the property, and London Liu, who was a reservationist in 2022 and 2023, compared the crowd to the reality TV show "Summerhouse" — but "on steroids." "It was a lot of emailing," Liu, 33, told Business Insider, about her time as a reservationist. "I was glued to my phone 24/7, from the moment I woke up to the second I went to bed." She said she fielded all of the restaurant reservation requests for parties of more than 10 people, and estimated she'd get more than 100 emails each weekend day. Liu also worked as a part-time maitre d' in the restaurant in 2022. "The people just start piling on, and it's just non-stop, go, go, go," she said. All of the employees Business Insider spoke to said that the environment was high-pressure, but most of the guests were generous and polite. Jordan Silver, 25, worked as a busser on the beach deck, which is an even bigger draw than the restaurant for the weekend crowd. During his summers there in 2022 and 2023, he said he was usually responsible for seven or eight tables each night. The tables "would fill up immediately," he said. Money is everywhere — but it can't buy you everything On popular weekends like July 4, Silver said the best tables in front of the stage could go for $20,000. More inexpensive ones cost between $3,000 and $5,000, he said. A representative for The Surf Lodge told Business Insider that beach tables cost between $250 and $750 per person, and that tables on the deck go for between $500 and $1,000 per person. The cost of a table is a spending minimum — guests either order food and drinks worth that much, or they're charged the difference. Silver didn't usually see the checks because he wasn't a server, but said tables would frequently go over their minimum. He wouldn't be surprised if some tables spent up to $40,000. "There's a handful of high rollers who typically end up buying the most expensive tables and then go over anyway," he said. "They often come with like 30 people." Saleh, who has worked at The Surf Lodge for more than a decade, said the biggest spenders come on Saturday. That's when the most people try to squeeze extra guests into their tables or snag a VIP bracelet. "Everybody wants to be in the VIP area," he said. "It's not necessarily about money, but we have a certain number of people who can be there, and we're just going to stick to the rules." In addition to long waits, some restaurant-goers had a particular gripe they couldn't buy or talk their way out of: no-show and cancellation fees. When Liu worked there, guests had to cancel a reservation within 48 hours or they'd get charged, and she said front-of-house staff often managed their anger. "We had a lot of interactions where people were upset about that," she said, adding that she understood their frustration. The money flowed both ways. None of the employees Business Insider spoke to shared exactly how much they made, but Liu said she was happy with her salary, and Silver said it was hard to turn down the prospect of working there this summer. "The same way people spend 15 grand on a table, they tip 20% on that 15 grand, probably more," Silver said. "It's one of the best places to work because you make great money — really, really good money." Lots of alcohol and 'genius' food choices Saleh said the drinking at The Surf Lodge and other places he works has slowed down in recent years, and data show young people are generally consuming less booze than they used to. Still, Silver said he saw the alcohol flow. "It's a place where a lot of drinking is, so obviously, every once in a while, you're going to get some difficult people," he said, adding that those instances were rare. "In those situations, security is typically handling all of that stuff." When people are drinking, they often need something to sop up the alcohol. For many at The Surf Lodge, that means chicken tenders — sometimes an entire tower of them. The Surf Lodge told Business Insider a tower costs $145, and Silver said it's "genius." One might assume that guests are talking about high-profile deals or the people moving the markets, but it seems like the tenders may have been a hotter topic of conversation, at least from where Liu was standing. "I would always hear people talking about them," she said.
Forbes
07-08-2025
- Entertainment
- Forbes
Inside The Surf Lodge's Chic Summer 2025 Makeover: Montauk Meets The French Riviera
One of the biggest trends in the Hamptons for summer 2025 is a distinctly European influence. Nowhere is this more evident than at one of Montauk's most legendary spots, famed for its stunning waterfront views, A-list clientele, and iconic concert series, The Surf Lodge. Earlier this summer, the hotel unveiled a refresh of its 4000 square foot outdoor space in collaboration with Parisian fashion house Casablanca. From deep-blue cabanas to ombré surfboards, custom umbrellas, and branded pillows, the design is a flawless fusion of fashion and decor. Here's a look inside the redesign of the waterfront, along with a look at some of The Surf Lodge's other exciting partnerships this summer. A Chicest Collaboration Over the years, The Surf Lodge has collaborated with a variety of names in the design space, including household names like CB2 and Arhaus, but this summer feels a little bit different. 'We recognized the cultural voice of Casablanca and created a space that speaks a shared language with The Surf Lodge. There is a unique sense of place that emerges thanks to the unique Montauk waterfront the property enjoys,' Jayma Cardoso, Founder and Creative Director of The Surf Lodge tells me. 'The design tone and values of both brands are readily discernible in the architecture and in the color fields.' It's a gorgeous fusion of the Mediterranean meets The Hamptons, the hotelier explains. 'Effortlessly chic yet inviting, elegant with a sense of play. Deep blues, bespoke textiles, and sculptural details evoke a sense of escape, while remaining rooted in the natural beauty of Montauk.' Cardoso hired Antonio Di Oronzo of Bluarch to design the project because he designed The Snow Lodge Presidential Suite at The St. Regis in Aspen, which is the Montauk hotel's sister property. 'He has embraced the ethos of The Surf Lodge and created a unique formal language that is both authentic and romantic. The spaces he has designed for us are a wonderful blend of timeless detail and storytelling.' A Fusion Of Fashion And Decor In addition to the furniture and decor, there's an exclusive fashion line from Casablanca available at The Surf Lodge's shop. More than merch, it embraces some of the best trends of the season including crochet. With someone for everyone, there's menswear, womenswear, kidswear, and accessories. On trend, yet timeless, the aesthetic reflects the style of both the hotel and fashion house. 'Our focus is inevitably on our guests, and around them we have created a community around the arts and culture,' says Cardoso. 'We always aim to capture the relevant voices of the cultural discourse with authenticity. Our guests appreciate the carefree attitude of the brand.' Collaboration With The Ned In addition to working with Casablanca, The Surf Lodge is also partnering with The Ned, which is Soho House's sister club. The partnership includes a series of artist dinners where artists showcase their works for an intimate group of Ned's Club members. 'Our collaboration with The Ned adds to our summer programming with a series of members-only experiences ranging from intimate talks and curated dinners to exclusive performances and salons,' notes Cardoso. 'As with every partnership, our main objective is to enhance our guests' experience with meaningful discourse and diverse collaboration.' Other Activations The Surf Lodge is also hosting a variety of events and activations for summer 2025, including programming with Cowboy Colostrum (the hotel's summer 2025 wellness partner), a brunch series with Hole In The Wall, zero-proof cocktails by Recess, and Defender vehicles for fun Hamptons excursions.
Fashion Network
30-06-2025
- Entertainment
- Fashion Network
Asos pops up in Montauk for fourth of July weekend takeover
Online fashion giant Asos is launching in the Hamptons for the Fourth of July with a special in-person retail experience at The Surf Lodge in Montauk. From July 2 through July 6, Asos will host a limited-time womenswear activation as part of Nylon's five-night residency at the beachfront destination. Open daily at 183 Edgemere Street, the Asos shopping suite will offer Montauk guests the chance to shop the brand's collection in real life. The curated collection includes womenswear from Asos Design, Topshop, Arrange, Aria Cove, and South Beach, as well as a limited-edition Asos x Surf Lodge x Nylon sweatshirt, available exclusively during the residency. 'We're always looking to create moments that feel fresh, fun, and a little unexpected,' said Jayma Cardoso, founder & creative director of The Surf Lodge. 'Partnering with Asos and Nylon for Fourth of July weekend brings together fashion, music, and that signature Surf Lodge energy. It's the kind of weekend that defines summer in Montauk.' The activation continues Asos' strategy to bring its digital-first identity to life through curated, on-the-ground events with its U.S. audience. It follows the success of its first-ever U.S. pop-up in New York City, which ran from June 13 to the 22.
Fashion Network
29-06-2025
- Entertainment
- Fashion Network
Asos pops up in Montauk for fourth of July weekend takeover
Online fashion giant Asos is launching in the Hamptons for the Fourth of July with a special in-person retail experience at The Surf Lodge in Montauk. From July 2 through July 6, Asos will host a limited-time womenswear activation as part of Nylon's five-night residency at the beachfront destination. Open daily at 183 Edgemere Street, the Asos shopping suite will offer Montauk guests the chance to shop the brand's collection in real life. The curated collection includes womenswear from Asos Design, Topshop, Arrange, Aria Cove, and South Beach, as well as a limited-edition Asos x Surf Lodge x Nylon sweatshirt, available exclusively during the residency. 'We're always looking to create moments that feel fresh, fun, and a little unexpected,' said Jayma Cardoso, founder & creative director of The Surf Lodge. 'Partnering with Asos and Nylon for Fourth of July weekend brings together fashion, music, and that signature Surf Lodge energy. It's the kind of weekend that defines summer in Montauk.' The activation continues Asos' strategy to bring its digital-first identity to life through curated, on-the-ground events with its U.S. audience. It follows the success of its first-ever U.S. pop-up in New York City, which ran from June 13 to the 22.
