Latest news with #TimBerners-Lee
Business Wire
19-05-2025
- Business
- Business Wire
NICE Announces Interactions International 2025, Accelerating Global Customer Service Automation Adoption – Featuring Sir Tim Berners-Lee, Jonny Wilkinson and the Kaiser Chiefs
HOBOKEN, N.J.--(BUSINESS WIRE)-- NICE (Nasdaq: NICE) is excited to announce Interactions International 2025, the premier customer experience (CX) event of the year, taking place July 1-2, 2025, at Allianz Stadium in Twickenham, London. This two-day conference will unite 1,000 industry leaders, customer experience (CX) professionals, experts and partners to explore the AI-powered innovations shaping the future of customer service. To register for Interactions International 2025, or to learn more click here. As AI and automation continue to transform customer service, Interactions International 2025 will be the ultimate destination to explore NICE's most advanced innovations in AI-driven orchestration, customer service automation, and agentic workforce augmentation. Across two action-packed days, attendees can experience the future of customer service with 25+ interactive demos—including the game-changing CXone Mpower Orchestrator—as well as share best practices, exchange ideas, and seize this career-defining AI opportunity. This year's event boasts an exceptional lineup of speakers, including Sir Tim Berners-Lee, inventor of the World Wide Web and one of TIME magazine's '100 Most Important People of the 20th Century', as well as former rugby legend and World Cup hero, Jonny Wilkinson. Attendees will also hear from TalkTalk, a NICE CXone Mpower customer driving real business value, along with visionary keynotes from NICE CEO Scott Russell and NICE President CX Barry Cooper as they unveil the next chapter of AI-powered customer service. Kicking off on July 1, the event begins with hands-on EDU Training sessions to help NICE users unlock the full potential of AI and automation to uncover immediate results. Attendees can also dive into dynamic breakout sessions across four focused tracks, offering practical insights on implementing and scaling AI-driven CX strategies. Learn directly from top brands like Openreach, DPG Media, SSE Airtricity, Halfords, and many more. The conference will close with a legendary 'Party-on-the-Pitch', featuring a live performance by the Kaiser Chiefs. Darren Rushworth, President, NICE International, will deliver the opening keynote address at the conference. 'Our commitment to AI-powered innovation has never been stronger. At Interactions International 2025, we will present groundbreaking advancements that empower organizations across EMEA and APAC to deliver proactive, personalized and automated customer service experiences at scale – and seize the once-in-a-career opportunity ahead of them.' About NICE With NICE (Nasdaq: NICE), it's never been easier for organizations of all sizes around the globe to create extraordinary customer experiences while meeting key business metrics. Featuring the world's #1 cloud native customer experience platform, CXone, NICE is a worldwide leader in AI-powered self-service and agent-assisted CX software for the contact center – and beyond. Over 25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, partner with NICE to transform - and elevate - every customer interaction. Trademark Note: NICE and the NICE logo are trademarks or registered trademarks of NICE Ltd. All other marks are trademarks of their respective owners. For a full list of NICE's marks, please see: Forward-Looking Statements This press release contains forward-looking statements as that term is defined in the Private Securities Litigation Reform Act of 1995. Such forward-looking statements, including the statements by Mr. Rushworth, are based on the current beliefs, expectations and assumptions of the management of NICE Ltd. (the 'Company'). In some cases, such forward-looking statements can be identified by terms such as 'believe,' 'expect,' 'seek,' 'may,' 'will,' 'intend,' 'should,' 'project,' 'anticipate,' 'plan,' 'estimate,' or similar words. Forward-looking statements are subject to a number of risks and uncertainties that could cause the actual results or performance of the Company to differ materially from those described herein, including but not limited to the impact of changes in economic and business conditions; competition; successful execution of the Company's growth strategy; success and growth of the Company's cloud Software-as-a-Service business; changes in technology and market requirements; decline in demand for the Company's products; inability to timely develop and introduce new technologies, products and applications; difficulties in making additional acquisitions or difficulties or delays in absorbing and integrating acquired operations, products, technologies and personnel; loss of market share; an inability to maintain certain marketing and distribution arrangements; the Company's dependency on third-party cloud computing platform providers, hosting facilities and service partners; cyber security attacks or other security breaches against the Company; privacy concerns; changes in currency exchange rates and interest rates, the effects of additional tax liabilities resulting from our global operations, the effect of unexpected events or geo-political conditions, such as the impact of conflicts in the Middle East that may disrupt our business and the global economy; the effect of newly enacted or modified laws, regulation or standards on the Company and our products and various other factors and uncertainties discussed in our filings with the U.S. Securities and Exchange Commission (the 'SEC'). For a more detailed description of the risk factors and uncertainties affecting the company, refer to the Company's reports filed from time to time with the SEC, including the Company's Annual Report on Form 20-F. The forward-looking statements contained in this press release are made as of the date of this press release, and the Company undertakes no obligation to update or revise them, except as required by law.
South China Morning Post
14-04-2025
- Business
- South China Morning Post
How future scientists and innovations are encouraged for the greater good
Every day, innovative individuals and organisations are conducting important research that can help safeguard the planet and its population against challenges related to health, safety and climate change. Rolex is a staunch supporter of such projects, having launched the Perpetual Planet Initiative in 2019 to champion groundbreaking discoveries and technologies that are making a positive impact across the globe. Advertisement The Swiss watchmaker recognises the importance of not only making science more accessible, but also inspiring young people to take an interest in the subject. To that end, Rolex has been working with the European Organization for Nuclear Research, also known as CERN – based in Meyrin, a suburb of Geneva, Switzerland – on its educational mission to nurture the next generation of scientists. Investing in the future of science Researchers working at CERN, the world's leading particle physics laboratory that was established by European governments in 1954, have achieved many significant scientific breakthroughs over the years. One of the most notable discoveries, in 2012, is the Higgs boson particle, also called the 'God particle', regarded as one of the biggest recent breakthroughs in the field of physics as it has deepened our understanding of how matter is formed. Other milestones achieved at CERN include British computer scientist Tim Berners-Lee's invention of the internet in 1989, and the pioneering development of touch-screen technology in the 1970s. Advertisement Rolex and CERN have long shared a passion for exploration and discovery. Their partnership dates back to 1956, when Rolex asked CERN scientists to help test a new watch designed to withstand strong magnetic forces like those used in a particle accelerator.
Forbes
28-03-2025
- Forbes
The Legacy Of The Web: And Where We Go From Here
Portrait of British computer scientist and engineer Tim Berners-Lee as he poses in a classroom at ... More the Massachusetts Institute of Technology (MIT), Cambridge, Massachusetts, March 23, 1998. Berners-Lee, founder of the World Wide Web, was photographed during a shoot for Red Herring Magazine. (Photo by) All over the place, you see people making analogies between the current moment in AI and those heady times in the early millennial years when the Internet was taking off in a big way. Few would contest that the Internet itself was less than a real revolution of its own kind, setting the stage for everything else that's happening in the 21st-century. Even if we did create all of this new AI capability, how would it move around the world at lightning speed, if not for the global system of interconnects that the Internet represents? Think back to those times when people struggled to even comprehend how the Internet worked, and what it would look like a quarter century later – i.e. right now. I caught up with Sir Tim Berners-Lee at the Imagination in Action event at Davos in January, and asked him about what it was like to create the Internet all of those years ago, when he was around 35 years of age. He stressed the non-commercial nature of his work, and said everything should be 'royalty free' in this kind of innovation. 'I got to meet a lot of interesting people,' he said. We also talked about how the web has been perceived over the years, and what kind of environment it represents. Citing a backlash against some kinds of Internet activity like social media. Berners-Lee noted how the Internet really isn't homogenous, but instead, a collection of so many types of content and social arenas, some of which are more valuable than others. He urged greater regulation of the Internet, to get rid of addictive and harmful elements, and make it safer for children, saying that it's also important for young users to remain anonymous on the web to guard their personal identities and data from outside parties. 'If you make (the bad stuff) illegal, suddenly the phone is all good stuff,' he said. I asked Berners-Lee about the situation in the Eurozone, and how the Europeans are doing on tech development. He was optimistic. He also pointed out that his early work was done at CERN in the European Union, and not on the British mainland. He pointed to areas like Barcelona and other EU cities where tech hubs are evolving. 'People gravitate towards our company, Inrupt, because they are passionate about what we do,' he said. 'And we find that in Germany, we've got Germany, Netherlands, Belgium, also people, even in England.' In terms of the opportunity for today's young career professionals, he noted how his own work was based on an employer, giving him permission to innovate. By the same token, he said, today's companies should give those young people in their ranks the ability to disrupt, and see what happens. All of this was illuminating as we look at interacting with our community on where technology is going. Things are happening at lightning speed again – we have the actual evolution of digital sentience and everything that entails, and a lot of times, it's simply bewildering. But we can get guidance from these past innovators, who did so much in the days before AI, to think about how to keep incorporating new technologies into our lives. I'm going to continue bringing the latest headlines from the tech world as we move through 2025, which we all see as an inflection point for media, for business, and frankly speaking, for life.
Yahoo
10-03-2025
- Business
- Yahoo
Open web initiatives Project Liberty and Solid could be teaming up
Two initiatives to create a more open web, where users are in control of their own digital identities and data, may be coming together. At SXSW 2025, entrepreneur Frank McCourt, whose Project Liberty is developing open internet infrastructure (and is throwing its hat in the ring as a potential buyer for TikTok), announced that his organization has been in discussions with internet pioneer Tim Berners-Lee about an integration with Solid, his open source project aimed at giving people control over their own data. In a panel at SXSW, McCourt shared that his team had "talked to Tim Berners-Lee about Solid," adding that "Project Liberty is compatible with Solid." Though he didn't announce an official partnership, McCourt suggested that discussions were underway on a future collaboration. "We're debating, or talking, right now about how to incorporate that — him and Solid, his Solid Pods — into the project," McCourt teased. Berners-Lee, known as the father of the World Wide Web, announced in 2018 he had been working with a small team at the Massachusetts Institute of Technology to develop Solid. He had also tapped British engineer John Bruce to head up Inrupt, a startup built on top of the open source project. Inrupt has gone on to launch a privacy platform aimed at enterprises, where people control their data in online storage entities called Personal Online Data Stores, or Pods for short. With similar missions in mind, Berners-Lee has been supportive of Project Liberty's efforts. He even backed its TikTok bid, saying: "This project has my support. The web I invented was to provide power and value to individuals, which they do not have at the moment." However, there has not been a formal collaboration between Solid and Inrupt and Project Liberty, the latter of which is focused on the development of Decentralized Social Networking Protocol (DSNP). That protocol today is being adopted by a handful of apps and other projects, including MeWe; (founded by Paul Allen to build apps through a studio model); and the permissionless blockchain Frequency (developed by Project Liberty Labs). Project Liberty also recently announced a partnership with Free Our Feeds, an effort focused on protecting the AT Protocol, which powers Bluesky's social network. Sign in to access your portfolio
The Guardian
08-03-2025
- Business
- The Guardian
Skype got shouted down by Teams and Zoom. But it revolutionised human connection
So Microsoft has decided to terminate Skype, the internet telephony company it bought in 2011 for $8.5bn (£6.6bn). Its millions of hapless users are to be herded into Microsoft Teams, a virtual encampment with a brain-dead aesthetic that makes even Zoom look cool. This eventuality had been telegraphed for quite a while but, even so, it comes as a jolt because Skype was a remarkable venture, and its demise closes a chapter of an interesting strand of technological history. The internet has been around for much longer than most people realise. It goes back to the 1960s and the creation of Arpanet, a military computer network that emerged after the US had its 'Sputnik moment' – the awful realisation that the Soviet Union seemed to be racing ahead in the technology stakes. The design of Arpanet's successor, the internet we use today, started in the early 1970s and it was first switched on in January 1983. The designers of the network were, from the outset, determined to avoid the limitations of earlier communication systems, particularly the analogue telephone network, which was optimised for voice, hopeless for digital signals and owned by corporations which resisted innovations that they themselves had not originated. So the new network would not have an owner or be optimised for any particular medium, and would therefore be more permissive than any earlier network. Anyone could access it, and create services that ran upon it, so long as their computers conformed to the protocols of the network. The result was the explosion of creativity – good and bad – that we are still living with today. What the internet's designers had built was what a scholar later called 'an architecture for permissionless innovation'; or, put another way, a global platform for springing surprises. The world wide web, created by Tim Berners-Lee in the late 1980s, was one of those surprises. But so too was something called VoIP (voice over internet protocol). Speech could be digitised (converted into ones and zeroes) and put into data packets which could be sent over the internet; and then, having reached their destination, converted back into audio. The result: free telephony to anywhere in the world! Skype was the first company to bring this magic to ordinary consumers. It was founded in 2003 by Janus Friis (a Dane) and Niklas Zennström (a Swede) and headquartered in Luxembourg; but the software that powered it was written by three Estonians who also wrote software for peer-to-peer file sharing. In 2005, eBay bought it for $2.6bn (£2bn). By 2006 it had 100m registered users and by 2009 was adding about 380,000 new users each day and generating around $740m (£575m) in annual revenue. So you could say that Skype was the first European company to reach US-level scale. At which point the inevitable happened: in 2011 Skype was bought by Microsoft and absorbed into the maw of the tech colossus. Many observers, including this columnist, wondered what Microsoft thought it was doing with its new toy. Last week's news suggests that the company never quite figured it out. And in any event, once the pandemic arrived in 2020 and people started working from home, it was clear that Microsoft would need to have something to ward off the threat posed by Zoom. Skype conceivably could have been at the core of its response, but instead the decision was made to put all the energy into making Teams the behemoth's answer to remote working. From then on, Skype was surplus to requirements and the die was cast. Before it disappears, though, it's worth remembering what an energising newcomer it was on the scene two decades ago. Most people nowadays have no idea how closed and depressing telephony was in the analogue era. It was an industry run either by complacent, unresponsive and domineering monopolies (AT&T in the US) or government agencies (the GPO in the UK). It could take months to get a telephone installed in your home. Phone calls were expensive and international calls positively prohibitive. I grew up in a country (Ireland) with a huge diaspora in a time when a phone call from the US meant only one thing: a death in the family. If emigrants kept in touch with the folks back home, it was only by letter and perhaps the odd parcel; never by phone. In rural Ireland, on the night before a son or a daughter departed for America or Australia, their family would sometimes hold a wake, because they assumed they would never hear their voices again. And now? The VoIP technology that Skype brought into people's lives has been commoditised. Social media platforms such as WhatsApp and Signal offer unlimited – and free – audio (and video) connections with friends, families and colleagues all over the world. Phone calls that would once have bankrupted a family are made every day. Microsoft may not have found Skype useful in the end. But the rest of us certainly did. Three-market economy Dave Karpf's sharp essay identifies the three types of money behind Silicon Valley's power. Bringing back sovereignty An insightful editorial in Noema by Nathan Gardels on why the current and 47th US president is behaving like the 25th. Fighting talk A seismic regulatory clash is in the offing, says David Allen Green's prescient analysis in the Financial Times.
