Latest news with #TinMan
Yahoo
3 days ago
- Entertainment
- Yahoo
Liev Schreiber, Stephen Graham and Zazie Beetz to Star in Apple TV+ Adaptation of Lars Kepler's Joona Linna Crime Novels
Liev Schreiber (Ray Donovan), Stephen Graham (Adolescence) and Zazie Beetz (Atlanta) are set to star in an Apple TV+ series based on the internationally bestselling Joona Linna crime novels by Lars Kepler. Written by BAFTA Award-winner Rowan Joffe (Tin Man) and John Hlavin (Shooter), with Emmy/Peabody/DGA Award winner Tim Van Patten set to direct the first two episodes, the untitled series tells the story of Jonah Lynn (Schreiber), an ex-soldier turned homicide detective who, tired of working the tough streets of Philadelphia, moves to a small town in Western Pennsylvania for a quiet life. More from TVLine The Morning Show Sets Season 4 Premiere Date, Confirms Jon Hamm's Return - See First Photos Netflix's The Gentlemen Reveals Full Season 2 Cast as Filming Begins in UK Casting News: Josh Hartnett's Netflix Series, Wilson Bethel's Apple Gig and More 'But, as the town and his family come under attack from the diabolically cunning serial killer Jurek Walter (Graham), Jonah must protect all that he holds dear,' the official synopsis tells us. 'When the desperate search for Jurek's last missing victim forces Jonah to send his adopted daughter FBI Agent Saga Bauer (Beetz) up against Jurek, how far will Jonah go?' Joffe and Hlavin will serve as showrunners on the yet-to-be-titled series and executive-produce alongside Van Patten, Schreiber, Beetz, author Lars Kepler, Oystein Karlsen, David Rysdahl, Dorothy Fortenberry and Niclas Salomonsson. Filming is set to begin this summer in Pittsburgh. The Best TV Shows Based on Books: Shōgun, One Day, Outlander, Will Trent and More View List Best of TVLine Stars Who Almost Played Other TV Roles — on Grey's Anatomy, NCIS, Lost, Gilmore Girls, Friends and Other Shows TV Stars Almost Cast in Other Roles Fall TV Preview: Who's In? Who's Out? Your Guide to Every Casting Move!
Time of India
17-05-2025
- Entertainment
- Time of India
From emerald cities to ruby shoes: The curious colors of Oz
Representative Image (AI) On May 17, 1900, US author Lyman Frank Baum published a tale that has since enchanted readers and viewers over generations with its unforgettable characters, magical settings and universal themes of courage, friendship and the search for home. At the heart of the story is Dorothy Gale , a young girl living on a quiet Kansas farm. When a powerful tornado sweeps her and her dog Toto away, she finds herself in the fantastical Land of Oz, where wonder and danger lurk. Advised by a kind witch, Dorothy sets off for the Emerald City by following a Yellow Brick Road, hoping that the mysterious Wizard of Oz can help her return home. The journey within Along the way, she befriends a Scarecrow wanting a brain, a Tin Man longing for a heart and a Cowardly Lion seeking courage. Together, they face trials, outwit a wicked witch and discover that the qualities they each sought lay within them all along. Dorothy's magical ruby slippers , which she acquires after her tornado-borne house lands on and kills the Wicked Witch of the East, hold the final key to her return home. Britannica, which describes it as "a modern fairy tale with a distinctly American setting," also states that some consider the gutsy Dorothy as one of the first feminist heroes in children's literature. by Taboola by Taboola Sponsored Links Sponsored Links Promoted Links Promoted Links You May Like Ready to Live in 2, 3 & 4 BHK from ₹3.60 Cr* in Sec 22 Ambience Creacions, Gurugram Learn More Undo Whether through film, stage or song, the diverse adaptations of the Land of Oz have since seen it evolve into a pop culture icon. But the visuals most often associated with it stem mainly from MGM's 1939 film adaptation starring then-16-year-old Judy Garland, whose wistful rendition of "Somewhere Over the Rainbow" was voted "the greatest song of the 20th century" in a 2001 joint survey by the National Endowment for the Arts and the Recording Industry Association of America. On the book's 125th anniversary, here are some curious backstories on the colors that breathed life into " The Wizard of Oz ." Slippers that switched color… In Baum's original book, Dorothy's enchanted footwear were silver, not ruby. T he 1939 film famously changed them to a glimmering red to take full advantage of the then-new Technicolor film process. Red simply popped better on screen as opposed to silver, and especially against the yellow bricks of the road. One pair of these slippers worn by Judy Garland, stolen in 2005 from a Minnesota museum and recovered by the FBI in 2018, sold at auction for $28 million in 2024. … and horses too? Way before CGI, there was food dye. To recreate "a horse of a different color," the dazzling, color-changing horse that greets Dorothy and friends in the Emerald City, four separate white horses were used to create the effect of a single horse that changes color from moment to moment. The American Society for the Prevention of Cruelty to Animals had objected to the horses' fur being dyed traditionally; the lore goes that technicians tinted them either with jello powder or food dye to create a spectrum of white, purple, red and yellow. As the equine actors reportedly kept licking the colored powder off between takes, the scenes had to be shot as quickly as possible. Through green-tinted glasses Curiously, what is known as the "Emerald City" is neither green nor built of emeralds. It appears so because everyone is required to wear green-tinted glasses, a clever ruse by the Wizard to create the illusion of grandeur. The 1939 film, however, featured a literal green metropolis, thus forever cementing the Emerald City in popular culture as a glowing, green paradise. What color was Dorothy's dress actually? There's also diverging takes online on whether Dorothy's gingham pinafore dress was blue and white or blue and pink. Some fan sites explain that what appeared to be blue and white, was in reality, blue and light pink. The costume team had apparently used pink, which rendered better on screen under the intense lighting of that era. One cannot help but recall the color challenge on social media in early 2015, known as "The Dress." Remember? That viral phenomenon where a photograph of a dress sparked a debate on whether it was white and gold or blue and black, due to differences in color perception and how the brain interprets lighting. A kaleidoscope of adaptations Since its original publication, "The Wizard of Oz" has spawned colorful interpretations. Singer Elton John's "Goodbye Yellow Brick Road" (1973), co-written with long-time collaborative partner Bernie Taupin, uses Oz imagery to symbolize disillusionment with fame and a yearning for a simpler life. The 78-year-old singer's final world tour was renamed "Farewell Yellow Brick Road." It began in Allentown, Pennsylvania, US, on September 8, 2018, and ended in Stockholm, Sweden, on July 8, 2023. Meanwhile, 1978's "The Wiz" was an all-Black musical reimagining starring ex-Supremes singer Diana Ross as Dorothy and the late King of Pop Michael Jackson as the Scarecrow. Based on what was originally a successful Broadway musical, the film was widely panned by critics. But something more significant happened behind the scenes: It led veteran producer Quincy Jones to first cross paths with his future "Thriller" collaborator, Jackson And finally, Broadway's 2003 blockbuster "Wicked" flipped the script entirely, telling the untold story of the misunderstood "Wicked Witch of the West" Elphaba, complete with emerald skin and gravity-defying vocals. Incidentally, the musical's most recognizable number is, indeed, "Defying Gravity." The musical, which is based on a novel of the same name, has since been adapted into a two-part film, with Cynthia Erivo and Ariana Grande leading the cast. The first part was released in 2024 and was nominated for 10 Oscars at the 97th Academy Awards, winning two, best costume design and production design.
DW
16-05-2025
- Entertainment
- DW
From emerald cities to ruby shoes: The curious colors of Oz – DW – 05/16/2025
As "The Wizard of Oz" turns 125, here are some colorful facts about its pop culture adaptations that include edible dye, Elton John and Technicolor tricks. On May 17, 1900, US author Lyman Frank Baum published a tale that has since enchanted readers and viewers over generations with its unforgettable characters, magical settings and universal themes of courage, friendship and the search for home. At the heart of the story is Dorothy Gale, a young girl living on a quiet Kansas farm. When a powerful tornado sweeps her and her dog Toto away, she finds herself in the fantastical Land of Oz, where wonder and danger lurk. Advised by a kind witch, Dorothy sets off for the Emerald City by following a Yellow Brick Road, hoping that the mysterious Wizard of Oz can help her return home. The journey within Along the way, she befriends a Scarecrow wanting a brain, a Tin Man longing for a heart and a Cowardly Lion seeking courage. Together, they face trials, outwit a wicked witch and discover that the qualities they each sought lay within them all along. Dorothy's magical ruby slippers — which she acquired after her tornado-borne house lands on and kills the Wicked Witch of the East — hold the final key to her return home. What we seek is ultimately within us — a lesson from 'The Wizard of Oz' Image: Mary Evans/IMAGO Britannica, which describes it as "a modern fairytale with a distinctly American setting," also states that some consider the gutsy Dorothy as one of the first feminist heroes in children's literature. Whether through film, stage or song, the diverse adaptations of the Land of Oz have since seen it evolve into a pop culture icon. But the visuals most often associated with it stem mainly from MGM's 1939 film adaptation starring then-16-year-old Judy Garland, whose wistful rendition of "Somewhere Over the Rainbow" was in 2001 voted "the greatest song of the 20th century" in a joint survey by the National Endowment for the Arts and the Recording Industry Association of America. On the book's 125th anniversary, here are some curious backstories on the colors that breathed life into "The Wizard of Oz." The ruby slippers were stolen in 2005 and recovered by the FBI 13 years later Image: Richard Tsong-Taatarii/Star Tribune/AP Photo/picture alliance Slippers that switched color… In Baum's original book, Dorothy's enchanted footwear were silver — not ruby. The 1939 film famously changed them to a glimmering red to take full advantage of the then-new Technicolor film process. Red simply popped better on screen as opposed to silver, and especially against the yellow bricks of the road. One pair of these slippers worn by Judy Garland, which was stolen in 2005 from a Minnesota museum and recovered by the FBI in 2018, sold at auction for $28 million in 2024. The equine actors appear in 'non-horse-y' colors in the film Image: United Archives/picture alliance … and horses too? Way before CGI, there was food dye. To recreate "a horse of a different color" — the dazzling, color-changing horse that greets Dorothy and friends in the Emerald City — four separate white horses were used to create the effect of a single horse that changes color from moment to moment. The American Society for the Prevention of Cruelty to Animals had objected to the horses' fur being dyed traditionally; the lore goes that technicians tinted them either with jello powder or food dye to create a spectrum of white, purple, red, and yellow. As the equine actors reportedly kept licking the colored powder off between takes, the scenes had to be shot as quickly as possible. Looking at life through 'green tinted glasses' Image: Mary Evans/IMAGO Through green-tinted glasses Curiously, what is known as the "Emerald City" is neither green nor built of emeralds. It appears so because everyone is required to wear green-tinted glasses — a clever ruse by the Wizard to create the illusion of grandeur. The 1939 film, however, featured a literal green metropolis, thus forever cementing the Emerald City in popular culture as a glowing, green paradise. What colors can you see? The gingham dress worn by Judy Garland Image: Katie Vasquez/AP Photo/picture alliance What color was Dorothy's dress actually? There's also diverging takes online on whether Dorothy's gingham pinafore dress was blue and white or blue and pink. Some fan sites explain that what appeared to be blue and white, was in reality, blue and light pink. The costume team had apparently used pink — which rendered better on screen under the intense lighting of that era. One cannot help but recall the color challenge on social media in early 2015, known as "The Dress." Remember? That viral phenomenon where a photograph of a dress sparked a debate on whether it was white and gold or blue and black, due to differences in color perception and how the brain interprets lighting. Stage decor of Elton John's final tour 'Farewell Yellow Brick Road' Image: Greg Chow/ZUMAPRESS/picture alliance A kaleidoscope of adaptations Since its original publication, "The Wizard of Oz" has spawned colorful interpretations. Singer Elton John's "Goodbye Yellow Brick Road" (1973), co-written with long-time collaborative partner Bernie Taupin, uses Oz imagery to symbolize disillusionment with fame and a yearning for a simpler life. The 78-year-old singer's final world tour was renamed "Farewell Yellow Brick Road." It began in Allentown, Pennsylvania, US, on September 8, 2018, and ended in Stockholm, Sweden, on July 8, 2023. 1978's "The Wiz" meanwhile was an all-Black musical reimagining starring ex-Supremes singer Diana Ross as Dorothy and the late King of Pop Michael Jackson as the Scarecrow. Based on what was originally a successful Broadway musical, the film was widely panned by critics. But something more significant happened behind the scenes: It led veteran producer Quincy Jones to first cross paths with his future "Thriller" collaborator, Jackson. Cynthia Erivo (left) as the green-skinned witch Elphaba, seen here with co-star Ariana Grande in the film 'Wicked' Image: Universal Pictures/AP Photo/picture alliance And finally, Broadway's 2003 blockbuster "Wicked" flipped the script entirely, telling the untold story of the misunderstood "Wicked Witch of the West" Elphaba — complete with emerald skin and gravity-defying vocals. Incidentally, the musical's most recognizable number is indeed, "Defying Gravity." It's since been adapted into a two-part film, with Cynthia Erivo andAriana Grande leading the cast. The first part that was released in 2024 was nominated for 10 Oscars at the 97th Academy Awards, winning two — best costume design and production design. Edited by: Elizabeth Grenier
Scottish Sun
06-05-2025
- Business
- Scottish Sun
I have a splitting headache as DFS insist the sofa I ordered is BROWN – I think it's shiny silver but what do you see?
Veronica claims she was told to look at the sofa outside to see it's true colour THE HOT SEAT I have a splitting headache as DFS insist the sofa I ordered is BROWN – I think it's shiny silver but what do you see? A MUM claims to be left with a splitting headache after the 'brown' sofa she ordered has turned out to be 'shiny Tin Man silver.' Veronica Byrne has been left reeling over the colour but DFS, who she bought the sofa from, insist it's brown - so what do you see? Advertisement 3 Veronica has been left with a headache after her 'brown' sofa turned up Tin Man silver Credit: Kennedy News 3 She was unable to see the product in person before buying it Credit: Kennedy News 3 The sofa on the website appears more brown than what Veronica was sent but DFS say it's down to lighting Credit: Kennedy News She purchased two Harlech pillow back grande sofas and a footstool in the colour Chocolate Combination from the retail giant's Paisley, Renfrewshire, store back in February. But when the £4,513 furniture set arrived, Veronica said it was the wrong colour while delivery staff confirmed it was the colour she ordered. The business owner was urged to talk to the in-store staff, which she did. Veronica headed to the Paisley branch where she was told the sofa, which was advertised as having a 'metallic sheen', was the correct colour. Advertisement The 52-year-old claims he told her to take the fabric swatch outside the showroom and look at it in natural daylight to confirm it was the correct colour. Veronica, a manufacturing business owner, says her sofas, which have a 'strong chemical smell', don't match the in-store swatch or the online advert and are so bright they're giving her a headache. While she has now demanded a refund from the store, she claims DFS has only offered to take back the sofas - at a cost of £1,353. DFS said the 'perceived colour of an object can change depending on the light source within a room' and that the swatch matched her sofa 'perfectly'. Advertisement Veronica, from Paisley, Renfrewshire, said: "The sample in stock wasn't chocolate, the one I saw was cream. "I don't know if cream hides the sheen, or people have sat on it and touched it, but it doesn't look half as shiny as it does in store as it does in my house. Dunelm shoppers are scrambling to their local store and their 'massive sale' kicks off with posh glasses for 89p and £8 gadgets to keep the Spring chill out "I found it hard to decide what it was going to look like with a sample, so the girl said I could see it online. "I saw it on the iPad. I saw this photograph of a brown sofa so I said 'that'll be fine'. Advertisement I have a look at it every few days and think 'maybe I could live with it?' and then I go 'no'. Veronica Bryne "[When they were delivered] I immediately said 'I don't think this is right sofa lads, hold on because it's supposed to be chocolate' they checked the label and they said that it was. "A metallic sheen? I couldn't believe when they took it out of the packaging how shiny it was, it was like tin foil with a sheen of brown, rather than a chocolate sofa with a metallic sheen. "I've got huge covers over it to protect it. I have a look at it every few days and think 'maybe I could live with it?' and then I go 'no'. "You wouldn't believe how shiny it is, it's like the Tin Man. I can't believe anyone has chosen that sofa and not been surprised by how shiny it is. Advertisement "It's like a 3D shine, it's horrible looking and it also gives me a headache." The 'Chocolate Combination' sofa is described as being upholstered 'in plush, opulent velvet - a tufted fabric with a soft, smooth feel, a metallic sheen and a subtle grid pattern in the weave'. After going to the store to complain, Veronica said she was told by a staff member that to see the true colour of the swatch she'd need to go outside in natural daylight. Veronica said: "The member of staff I spoke to said 'let's take it outside and you'll see what the true colour is'. Advertisement "I said 'nobody sold me a sofa by telling me to go outside with the colours, if your showroom can't show the colours correctly then how can you have expected me to buy a sofa in good faith?' "I told him 'I can assure you I'm not keeping that sofa, it's like tin foil'." Veronica has contacted DFS in a bid to cancel the credit agreement and get the sofas removed. She claims the furniture giant has agreed to take them away, providing she pays £1,353. Veronica said: "I don't think the description is accurate, it's definitely misdescribed. Advertisement "If you look at the photograph it looks like a chocolate sofa - I like the colour on the website. "I want them to take away the sofas, I'd love it if they gave me the sofas that are on the internet. I just want what I was sold. "This is against my consumer rights, it's been mis-sold, it's not as described. "The fact the guy even said to me 'if you take this outside you'll see the same colour as it is in your house'. Why are the lights not showing what this colour is inside the store? Advertisement "Head office said I can return it if I pay 30% of the total cost. I'm now disputing the charge and have also done a Section 75 claim through the finance company." A DFS spokesman said: "At DFS we take customer service extremely seriously and we are sorry to hear of any occasion when a customer is disappointed with the colour of the sofa selected. "As the perceived colour of an object can change depending on the light source within a room, ranging from direct sunlight through to artificial light, the same sofa will look subtly different in every customer's home. "It is therefore the customer's responsibility to choose the right colour for their home and fabric swatches can be ordered before purchasing to help with this decision making process. Advertisement "The type of fabric selected also plays a role in how the product looks in someone's living space. In this instance, the body fabric of the sofa Ms Byrne chose is advertised as having a metallic sheen, which will reflect light differently depending on the direction of the light source in the room, and therefore affect the colour. "According to our records, and Ms Byrne's own account, she visited the store to view the sofa in person and she chose the Chocolate combination from the fabric swatch book for this range. "When she expressed her concern that the wrong colour had been delivered, we visited her home with the same fabric swatch book from the store, and confirmed a perfect match - the colour she ordered is the colour she received. "There was no manufacturing fault found and we're confident that the product is as described, fit for purpose and of satisfactory quality, therefore it doesn't meet the right to reject criteria. Advertisement "Like Ms Byrne's order, the vast majority of our sofas are made-to-order and not stock based products. "Occasionally, customers may not like the sofas they have chosen, or have a change of heart once they're delivered, and in these instances we try to work with the customer to find a mutually beneficial resolution as a gesture of goodwill. "In this instance we have offered a reselection with a fee of 20% of the order cost. "This fee covers the cost of picking up the sofa, checking and processing the item back through our central distribution network, and the cost of selling the item at a reduced price within our clearance stock. Advertisement "This offer remains open and we would like to work with Ms Byrne to help her find a sofa more suitable for her home."
The Irish Sun
06-05-2025
- Business
- The Irish Sun
I have a splitting headache as DFS insist the sofa I ordered is BROWN – I think it's shiny silver but what do you see?
A MUM claims to be left with a splitting headache after the 'brown' sofa she ordered has turned out to be 'shiny Tin Man silver.' Veronica Byrne has been left reeling over the colour but DFS, who she bought the sofa from, insist it's brown - so what do you see? 3 Veronica has been left with a headache after her 'brown' sofa turned up Tin Man silver Credit: Kennedy News 3 She was unable to see the product in person before buying it Credit: Kennedy News 3 The sofa on the website appears more brown than what Veronica was sent but DFS say it's down to lighting Credit: Kennedy News She purchased two Harlech pillow back grande sofas and a footstool in the colour Chocolate Combination from the retail giant's Paisley, Renfrewshire, store back in February. But when the £4,513 The business owner was urged to talk to the in-store staff, which she did. Veronica headed to the Paisley branch where she was told the sofa, which was advertised as having a 'metallic sheen', was the correct colour. READ MOR EON HOMES The 52-year-old claims he told her to take the fabric swatch outside the showroom and look at it in natural daylight to confirm it was the correct colour. Veronica, a manufacturing business owner, says her sofas, which have a 'strong chemical smell', don't match the in-store swatch or the online advert and are so bright they're giving her a headache. While she has now demanded a refund from the store, she claims DFS has only offered to take back the sofas - at a cost of £1,353. DFS said the 'perceived colour of an object can change depending on the light source within a room' and that the swatch matched her sofa 'perfectly'. Most read in Fabulous Veronica, from Paisley, Renfrewshire, said: "The sample in stock wasn't chocolate, the one I saw was cream. "I don't know if cream hides the sheen, or people have sat on it and touched it, but it doesn't look half as shiny as it does in store as it does in my house. Dunelm shoppers are scrambling to their local store and their 'massive sale' kicks off with posh glasses for 89p and £8 gadgets to keep the Spring chill out "I found it hard to decide what it was going to look like with a sample, so the girl said I could see it online. "I saw it on the iPad. I saw this photograph of a brown sofa so I said 'that'll be fine'. I have a look at it every few days and think 'maybe I could live with it?' and then I go 'no'. Veronica Bryne "[When they were delivered] I immediately said 'I don't think this is right sofa lads, hold on because it's supposed to be chocolate' they checked the label and they said that it was. "A metallic sheen? I couldn't believe when they took it out of the packaging how shiny it was, it was like tin foil with a sheen of brown, rather than a chocolate sofa with a metallic sheen. Interior Design expert advice Expert reveals Top Simple ways you can spruce up that lonely corner in your house The interior items to avoid that will make your house look cheap and tacky Interior designer's Expert advice to make your bedroom a relaxing environment for better sleep Make your Interior expert shares best ways to "I've got huge covers over it to protect it. I have a look at it every few days and think 'maybe I could live with it?' and then I go 'no'. "You wouldn't believe how shiny it is, it's like the Tin Man. I can't believe anyone has chosen that sofa and not been surprised by how shiny it is. "It's like a 3D shine, it's horrible looking and it also gives me a headache." The 'Chocolate Combination' sofa is described as being upholstered 'in plush, opulent velvet - a tufted fabric with a soft, smooth feel, a metallic sheen and a subtle grid pattern in the weave'. After going to the store to complain, Veronica said she was told by a staff member that to see the true colour of the swatch she'd need to go outside in natural daylight. Veronica said: "The member of staff I spoke to said 'let's take it outside and you'll see what the true colour is'. "I said 'nobody sold me a sofa by telling me to go outside with the colours, if your showroom can't show the colours correctly then how can you have expected me to buy a sofa in good faith?' "I told him 'I can assure you I'm not keeping that sofa, it's like tin foil'." Veronica has contacted DFS in a bid to cancel the credit agreement and get the sofas removed. She claims the furniture giant has agreed to take them away, providing she pays £1,353. Veronica said: "I don't think the description is accurate, it's definitely misdescribed. "If you look at the photograph it looks like a chocolate sofa - I like the colour on the website. "I want them to take away the sofas, I'd love it if they gave me the sofas that are on the internet. I just want what I was sold. "This is against my consumer rights, it's been mis-sold, it's not as described. "The fact the guy even said to me 'if you take this outside you'll see the same colour as it is in your house'. Why are the lights not showing what this colour is inside the store? "Head office said I can return it if I pay 30% of the total cost. I'm now disputing the charge and have also done a Section 75 claim through the finance company." A DFS spokesman said: "At DFS we take customer service extremely seriously and we are sorry to hear of any occasion when a customer is disappointed with the colour of the sofa selected. "As the perceived colour of an object can change depending on the light source within a room, ranging from direct sunlight through to artificial light, the same sofa will look subtly different in every customer's home. "It is therefore the customer's responsibility to choose the right colour for their home and fabric swatches can be ordered before purchasing to help with this decision making process. "The type of fabric selected also plays a role in how the product looks in someone's living space. In this instance, the body fabric of the sofa Ms Byrne chose is advertised as having a metallic sheen, which will reflect light differently depending on the direction of the light source in the room, and therefore affect the colour. "According to our records, and Ms Byrne's own account, she visited the store to view the sofa in person and she chose the Chocolate combination from the fabric swatch book for this range. "When she expressed her concern that the wrong colour had been delivered, we visited her home with the same fabric swatch book from the store, and confirmed a perfect match - the colour she ordered is the colour she received. "There was no manufacturing fault found and we're confident that the product is as described, fit for purpose and of satisfactory quality, therefore it doesn't meet the right to reject criteria. "Like Ms Byrne's order, the vast majority of our sofas are made-to-order and not stock based products. "Occasionally, customers may not like the sofas they have chosen, or have a change of heart once they're delivered, and in these instances we try to work with the customer to find a mutually beneficial resolution as a gesture of goodwill. "In this instance we have offered a reselection with a fee of 20% of the order cost. "This fee covers the cost of picking up the sofa, checking and processing the item back through our central distribution network, and the cost of selling the item at a reduced price within our clearance stock. "This offer remains open and we would like to work with Ms Byrne to help her find a sofa more suitable for her home."
