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Time of India
2 days ago
- Business
- Time of India
Cricket Australia claims record breaking Ashes pre-sale but fans left frustrated due to glitches; how to book match tickets
Cricket Australia on Tuesday (June 3, 2025) announced a record pre-sale for its upcoming summer's much awaited Ashes Test series, starting November 21, 2025, against England. But a large number of fans were seen venting out their frustration on social media as they were left waiting in long online ques complaining of glitches. The first test of the Ashes series against England is set to be played in Perth. Todd Greenberg, Cricket Australia chief executive, earlier claimed that the pre-sale would be the biggest in the country 'since Taylor Swift was here,' according to The Sydney Morning Herald. Backing Greenberg's claim of record sales, the Australian daily claimed that more than 220,000 tickets were sold on the opening day of pre-sale – breaching the 2017/18 pre-sale record of 111,741 tickets. by Taboola by Taboola Sponsored Links Sponsored Links Promoted Links Promoted Links You May Like A casa do Padre Fábio de Melo chocou o mundo inteiro Weight Loss Groove Undo Frustrated fans flood social media Caught up with agitation, cricket fans flooded Cricket Australia's Instagram page with complaints about being stuck in the virtual lounge for a long duration. Fans also claimed that they were close to buying tickets when they were forced out from the page and were redirected to rejoin the queue. Some of the fans were also complaining that the priority codes were not working. Live Events 'Absolutely broken hearted. Every time I select tickets, the site times out or freezes up,' one fan wrote on Instagram. 'Got to 62 in the queue and now all queues have paused,' wrote another user. 'My Priority code isn't working,' a user claimed. As fans complained about facing problems while buying tickets, a spokesperson of the ticketing company Ticketek told The Guardian that the demand for Cricket Australia's Summer of Cricket sold at an unprecedented rate 'all without issue'. 'We recognise that when we have high-demand events with limited inventory that some fans will miss out and will be disappointed,' they said. Don't use multiple browsers: Ticketek warns fans Ticketek rejected reports of widespread issues with its online sales platform and asked buyers to refrain from using multiple browsers as the site uses bot prevention service 'We encourage all customers not to use multiple browsers when trying to access tickets. Our systems are designed to prevent and block access from bots, and customers attempting to access the site with multiple browsers may be flagged by our bot prevention service,' the spokesperson said.

Sydney Morning Herald
2 days ago
- Business
- Sydney Morning Herald
Ashes pre-sale breaks records but leaves cricket fans frustrated
Cricket Australia claimed a record pre-sale on Tuesday for this summer's highly anticipated Ashes Test series, but diehard fans were left waiting in long queues and complaining of technology glitches. Cricket Australia chief executive Todd Greenberg previously said the pre-sale would be the biggest in the country 'since Taylor Swift was here'. He was right. More than 220,000 tickets were sold on the opening day of pre-sale – obliterating the 2017/18 pre-sale record of 111,741 tickets. But in scenes reminiscent of Swift's Eras Tour ticketing chaos, cricket fans took to social media to complain about being stuck in the virtual lounge for more than an hour. Fans also said they were close to purchasing when they were booted from the page, forcing them to rejoin the queue, while some said their priority codes did not work. Many fans vented their frustrations on Cricket Australia's social media pages. 'Absolutely broken-hearted,' one fan wrote on Instagram. 'Every time I select tickets, the site times out or freezes up.' A Ticketek spokesperson said the demand for Cricket Australia's Summer of Cricket sold at an unprecedented rate 'all without issue'.

The Age
2 days ago
- Business
- The Age
Ashes pre-sale breaks records but leaves cricket fans frustrated
Cricket Australia claimed a record pre-sale on Tuesday for this summer's highly anticipated Ashes Test series, but diehard fans were left waiting in long queues and complaining of technology glitches. Cricket Australia chief executive Todd Greenberg previously said the pre-sale would be the biggest in the country 'since Taylor Swift was here'. He was right. More than 220,000 tickets were sold on the opening day of pre-sale – obliterating the 2017/18 pre-sale record of 111,741 tickets. But in scenes reminiscent of Swift's Eras Tour ticketing chaos, cricket fans took to social media to complain about being stuck in the virtual lounge for more than an hour. Fans also said they were close to purchasing when they were booted from the page, forcing them to rejoin the queue, while some said their priority codes did not work. Many fans vented their frustrations on Cricket Australia's social media pages. 'Absolutely broken-hearted,' one fan wrote on Instagram. 'Every time I select tickets, the site times out or freezes up.' A Ticketek spokesperson said the demand for Cricket Australia's Summer of Cricket sold at an unprecedented rate 'all without issue'.


Business Recorder
2 days ago
- Business
- Business Recorder
Ashes tickets sell at record rate
SYDNEY: Tickets for the Ashes series were snapped up at a record rate when they went on sale on Tuesday with the allocations for the first three days of the Brisbane and Sydney tests as well as day one of the Melbourne test all exhausted. Cricket Australia said a total of 311,066 tickets were purchased on Tuesday for international matches in the home 2025-26 season, when the hosts will defend the urn against England in a five-test series. The previous record for a single day's sale was 111,741 tickets ahead of the 2017-18 Ashes series, CA said. 'The record demand for tickets shows the excitement fans are feeling about the fantastic international season to come,' said Cricket Australia chief executive Todd Greenberg. Stead stands down as New Zealand coach after seven years Australia won both the 2017-18 series and following home series in 2021–22 4-0 before drawing 2-2 in England in 2023 to retain the urn. England last triumphed in Australia in 2010-11, which is also the last time the tourists won a test Down Under. This year's series begins in Perth in late November before a day-night match in Brisbane, the third test in Adelaide and the traditional Melbourne and Sydney tests in December and January. More tranches of tickets will be made available for those fans who signed up for pre-allocation at a later date, while the general public will be able to make purchases from June 13. Australia also host both South Africa and India in Twenty20 and one-day series before the Ashes, while the women's team will play India in all three formats in February and March.


CNA
2 days ago
- Business
- CNA
Ashes tickets sell at record rate
SYDNEY :Tickets for the Ashes series were snapped up at a record rate when they went on sale on Tuesday with the allocations for the first three days of the Brisbane and Sydney tests as well as day one of the Melbourne test all exhausted. Cricket Australia said a total of 311,066 tickets were purchased on Tuesday for international matches in the home 2025-26 season, when the hosts will defend the urn against England in a five-test series. The previous record for a single day's sale was 111,741 tickets ahead of the 2017-18 Ashes series, CA said. "The record demand for tickets shows the excitement fans are feeling about the fantastic international season to come," said Cricket Australia chief executive Todd Greenberg. Australia won both the 2017-18 series and following home series in 2021–22 4-0 before drawing 2-2 in England in 2023 to retain the urn. England last triumphed in Australia in 2010-11, which is also the last time the tourists won a test Down Under. This year's series begins in Perth in late November before a day-night match in Brisbane, the third test in Adelaide and the traditional Melbourne and Sydney tests in December and January. More tranches of tickets will be made available for those fans who signed up for pre-allocation at a later date, while the general public will be able to make purchases from June 13. Australia also host both South Africa and India in Twenty20 and one-day series before the Ashes, while the women's team will play India in all three formats in February and March.