Latest news with #TonyDiaz
Yahoo
08-06-2025
- Yahoo
UPS told California man his son's guitar was destroyed in a wildfire — and then he found it for sale online
Tony Diaz purchased a rare guitar for his son, but when the package never arrived and UPS claimed it was lost, Diaz wasn't buying it. UPS actually offered several explanations for why the guitar didn't arrive, including a claim that it was destroyed in the recent Southern California wildfires, but Diaz was unconvinced. Thanks to Jeff Bezos, you can now become a landlord for as little as $100 — and no, you don't have to deal with tenants or fix freezers. Here's how I'm 49 years old and have nothing saved for retirement — what should I do? Don't panic. Here are 6 of the easiest ways you can catch up (and fast) Nervous about the stock market in 2025? Find out how you can access this $1B private real estate fund (with as little as $10) "I just had an intuition that the guitar was stolen and that it wasn't damaged and destroyed," Diaz, who lives in Hayward, California, shared with ABC7 News. His hunch paid off. After searching online, Diaz spotted the exact guitar for sale on Guitar Center's website, identified by its unique serial number. Adam Hulsey, who sold the guitar to Diaz, immediately 'snatched it up' before Diaz made the roughly seven-hour round trip to Bakersfield to retrieve it. "It was 3.5 hours to get up there and it was 4 hours to get back," said Diaz. 'Was it worth it? Yeah, it was absolutely worth it.' When this dedicated dad couldn't get UPS to own up to its mistake, Hulsey and Diaz contacted ABC7's investigative unit, 7 On Your Side. Reporter Melanie Woodrow reached out to a UPS security supervisor, who claimed the guitar had been stolen but said the company couldn't reimburse Hulsey for more than the insured value. After additional conversations, UPS eventually agreed to revisit the case. Diaz ordered the Dean Dime Slime guitar — a signature model from 'Dimebag' Darrell Abbott, former guitar player for the metal band Pantera — from Hulsey, who manages a small shop called Adam's Guitar Addict in Denison, Texas. Hulsey reportedly shipped three guitars that Diaz had purchased at the same time, but only two arrived. When Hulsey contacted UPS to track down the missing guitar, he got a series of conflicting stories. "Burned up in a California wildfire, fell off a truck, fell off a train. So many different stories," said Hulsey. UPS eventually told Hulsey the package was severely damaged during shipping and was discarded. The shipping company did send Hulsey some compensation, but only based on the declared value at the time of shipping, which wasn't enough. After recovering the guitar, which now has a dent and a visible scratch on the back, Diaz and Hulsey filed a police report and contacted UPS again, but the call reportedly didn't go well. "UPS was kind of — 'hey why are you calling with this tracking number, this is already a closed case. The guitar was damaged and destroyed,' and I told them on the phone — well, that's so funny that the guitar was damaged and destroyed because I just bought it from Guitar Center and I have it in my car with me,' said Diaz. Now, with the help of 7 On Your Side, the lime green electric guitar is where it belongs — in the hands of Damian Diaz, Tony's 16-year-old son. "It's a nice guitar. I like its tone a lot," said the boy as he played his new guitar in front of the ABC7 camera crew. In a statement to ABC7, a UPS representative said, "We strive to provide excellent service. We've been in contact with the customer and have resolved the situation." Hulsey and Diaz confirmed that they received a larger refund and were finally satisfied with UPS' response. But the question remains: why were Hulsey and Diaz given so many different explanations? According to UPS, a 'casualty code' was assigned to the shipment and it's possible that customer service representatives didn't understand what the code meant. Read more: Want an extra $1,300,000 when you retire? Dave Ramsey says — and that 'anyone' can do it When a package goes missing during shipping, who's on the hook depends on the situation and whether the item was insured. In general: The shipper (in this case, Hulsey) is responsible for getting the item to the buyer. If a package is lost or damaged in transit, the seller typically must refund or replace it, regardless of whether the loss was their fault. The carrier (like UPS) is liable up to the amount declared or insured at shipping time. If the item wasn't properly insured, reimbursement may be limited. This means the buyer may be out of luck when packages are lost or stolen, unless the item is insured or purchased through a platform with strong buyer protections. So, what can you do to protect yourself when making expensive purchases online? Here are a few tips to safeguard your valuable items, as well as your wallet: Insure high-value items for their full replacement cost. Don't underreport the value just to save on shipping. Pay attention to your package's tracking. If the tracking stops or the status seems stuck, contact the seller immediately. The seller can then contact the shipper to get to the bottom of the delayed or missing shipment. Save receipts and documentation. If you need to report a missing package, you'll need proof of value and proof of shipping. Make sure you buy through reputable platforms that offer protection if something goes wrong during shipment. When shipping, request a signature confirmation on expensive items to prevent theft after delivery. For Diaz and Hulsey, it took persistence, a long road trip and an investigative news team to resolve what should have been a routine delivery. And while they're happy the guitar has been given to its rightful owner — blemishes and all — this story is a cautionary tale for anyone shipping or receiving valuable items. Rich, young Americans are ditching the stormy stock market — here are the alternative assets they're banking on instead How much cash do you plan to keep on hand after you retire? Here are 3 of the biggest reasons you'll need a substantial stash of savings in retirement Robert Kiyosaki warns of a 'Greater Depression' coming to the US — with millions of Americans going poor. But he says these 2 'easy-money' assets will bring in 'great wealth'. How to get in now Here are 5 'must have' items that Americans (almost) always overpay for — and very quickly regret. How many are hurting you? Like what you read? Join 200,000+ readers and get the best of Moneywise straight to your inbox every week. This article provides information only and should not be construed as advice. It is provided without warranty of any kind.
Associated Press
12-03-2025
- Business
- Associated Press
Delkin Devices Adds VPG400 to BLACK CFexpress 4.0 Line, Offering Industry-Leading Warranty and Standard Capacities
'We are pleased to see Delkin Devices, one of the founding members of the CompactFlash Association, continuing to provide its customers with high-quality products.' — Hiro Ino, President of the CompactFlash Association. POWAY, CA, UNITED STATES, March 12, 2025 / / -- Delkin Devices, a leader in photo and video storage solutions, proudly announces the launch of its latest BLACK CFexpress™ Type B 4.0 memory cards, designed to meet the demanding needs of professional photographers and videographers. Available in 512GB (DCB4BV4512), 1TB (DCB4BV41T), and 2TB (DCB4BV42T) capacities, these cutting-edge cards deliver unparalleled speed, reliability, and durability for high-resolution video and burst photography applications. Engineered with PCIe technology and a Video Performance Guarantee Profile 4 (VPG400) rating, Delkin's new CFexpress Type B 4.0 cards provide a sustained minimum write speed of 2048MB/s (varies by capacity) but never lower under any circumstances than 400MB/s, making them ideal for capturing RAW 8K, 6K, and 4K video without dropped frames. Featuring maximum burst read speeds of up to 3700MB/s and maximum burst write speeds of up to 3220MB/s (varies by capacity), these cards enable ultra-fast data transfers, reducing downtime and increasing efficiency for creative professionals. Key Features of Delkin's BLACK CFexpress Type B 4.0 VPG400 Cards: • World's Best Warranty: Our unmatched 48-hour replacement guarantee (available in the US and Europe; other locations may take longer), combined with exceptional customer service that sets us apart • Available Capacities: 512GB, 1TB, 2TB • PCIe Technology & VPG400 Rating for reliable, high-speed video recording • Serialized Cards for inventory management and verification of authenticity • Durability: Shockproof, water-resistant, and X-ray proof • Temperature Range: Operates between 32° and 158°F (0° to 70°C) 'The Video Performance Guarantee (VPG) standard, established by the CompactFlash Association, ensures that media cards can consistently support the high data rates essential for seamless video recording,' said Hiro Ino, President of the CompactFlash Association. 'We are pleased to see Delkin Devices, one of the founding members of the CompactFlash Association, continuing to provide its customers with high-quality products.' VPG is a critical standard for professional photographers and videographers. It ensures that memory cards sustain the required minimum write speeds to prevent dropped frames, stuttering, or corruption during high-resolution recording. The VPG400 rating guarantees that Delkin's CFexpress Type B 4.0 cards can handle the intensive data throughput required for RAW video capture, making them a reliable choice for high-end cinema and broadcast applications. Tony Diaz
